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Mandarin Oriental Hyde Park, London

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Indoor pool
Indoor pool
Indoor pool
Flat-screen TV, DVD player

Overview of Mandarin Oriental Hyde Park, London

Mandarin Oriental Hyde Park, London

5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationOxford Street16 min walk
  • Popular LocationBuckingham Palace17 min walk
  • Popular LocationMarble Arch17 min walk
  • AirportLondon (LHR-Heathrow)35 min drive

Choose dates to view prices

About this area

London

In the city centre, Mandarin Oriental Hyde Park, London is in London's London City Centre neighbourhood, a walkable area with great shopping. Victoria and Albert Museum and Royal Albert Hall are cultural highlights, and travellers looking to shop may want to visit Harrods and Piccadilly. Check out an event or a game at Stamford Bridge Stadium, and consider making time for Natural History Museum, a top attraction not to be missed.
Popular Location

What's nearby

  • Hyde Park - 2 min walk
  • Harrods - 4 min walk
  • Oxford Street - 16 min walk
  • Buckingham Palace - 17 min walk
  • Marble Arch - 17 min walk

Getting around

  • Knightsbridge Underground Station - 1 min walk
  • London Victoria Rail Station - 18 min walk
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • Bar Boulud, London — 1 min walk
  • Dinner by Heston — 1 min walk
  • Zuma - 3 min walk
  • Marcus - 4 min walk
  • The Wilton Arms - 4 min walk

About this property

Mandarin Oriental Hyde Park, London

Luxury London hotel in London City Centre, walk to Hyde Park
3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a snack bar/deli. All 181 rooms offer WiFi, 24-hour room service and flat-screen TVs with satellite channels. DVD players, minibars and free newspapers are among the other amenities available to guests.
Mandarin Oriental Hyde Park, London offers 181 forms of accommodation with DVD players and minibars. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an indoor pool, a steam room and a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 13 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

Mandarin Oriental Hyde Park, London is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day)
  • Available in some public areas: WiFi (GBP 15 per day)

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • English breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 38.00 per person
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Lithuanian
  • Malay
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish
  • Turkish
  • Ukranian

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – June 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 250.00 per pet, per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 38.00 per person (approximately)
  • Fee for in-room wireless Internet: GBP 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: GBP 15 per day (rates may vary)
  • Valet parking fee: GBP 50 per day
  • Pet fee: GBP 250.00 per pet, per stay
  • Rollaway bed fee: GBP 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hyde Park Mandarin Oriental
Mandarin Oriental Hyde
Mandarin Oriental Hyde Park
Mandarin Oriental Hyde Park Hotel
Mandarin Oriental Hyde Park Hotel London
Mandarin Oriental Hyde Park London
Mandarin Oriental Park
London Mandarin Oriental
Mandarin Hotel London
Mandarin London
Mandarin Oriental Hyde Park, London England
Mandarin Oriental Hyde Park, London Hotel London
Mandarin Oriental London
Mandarin Oriental Hyde Park London Hotel
Mandarin Oriental Hyde Hotel
Mandarin Oriental Hyde Park London England
Mandarin Oriental Hyde Park, London Hotel
Mandarin Oriental Hyde Park, London London
Mandarin Oriental Hyde Park, London Hotel London

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 88 out of 141 reviews
5 - Excellent 62%
Rating 4 - Good. 23 out of 141 reviews
4 - Good 16%
Rating 3 - Okay. 17 out of 141 reviews
3 - Okay 12%
Rating 2 - Poor. 7 out of 141 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 141 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, wonderful service.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Wonderful service and restaurant
Stayed 3 nights in Mar 2020

5/5 Excellent

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing experience. This hotel literally thought of everything! I went with my wife and 7month old baby and the attention to detail was excellent and they made so much effort with my wife and baby. Also had a meeting here so it was excellent venue for that too. Definitely will be back.
Stayed 4 nights in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020