Ratings based on 174 Verified Reviews

4.7 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller

Worst concierge ever

Posted 06-Feb-2017
The best part of the hotel was the massage therapist Nicolette! Otherwise poor management - Doormen very unfriendly and not helpful - Room service food a catastrophy
5out of 5
Recommended
for Couples
by A verified traveller from Everywhere

Luxury hotel in great location

Posted 10-Jan-2017
Pros: Comfort and friendly attitudes of staff.
Cons: The service may have been a notch off because we were on a package. Little things like failing to put a flower in the o vase for the first two days.
Location: Loved the restaurant across the street, Gabriels. Lincoln Center and theaters are only blocks away. Shopping in the building and on Broadway.
This is a convenient and comfortable luxury hotel with lots of great views of NYC and especially Central Park and Columbus Circle. We were there on a bitter cold weekend and grateful for easy access to theaters, subways and good local restaurants.
5out of 5
Recommended
for Everyone
by A verified traveller from Carmel, CA

Will come back

Posted 06-Jan-2017
I stayed on New Year's Eve. I was sick and unable to make the ball drop, but able to see fireworks of Central Park from my room, which comforted me very much.
3out of 5
Recommended
for Families
by A verified traveller

Quartos pequenos

Posted 28-Dec-2016
Pros: Proximo ao Central Park
Fiz uma reserva para 4 pessoas em uma suite onde dizia que cabiam 5 pessoas, mas para a minha surpresa quando cheguei no hotel havia apenas uma cama king, pedi duas camas extras, e me informaram que só podiam colocar uma cama extra, ou seja, o meu filho de 6 anos dormiu todas as 4 noites na mesma cama que eu e minha esposa. Me ofereceram outro quarto maior, pagando mais U$ 600,00 por noite. Mas eu já tinha feito a reserva para quatro pessoas.
5out of 5
Recommended
for Everyone
by A verified traveller

Close to many things you wanted to see in Manhatta

Posted 16-Dec-2016
Pros: Clean, views, space of room, comfort and restaurant Good wine selection and desserts!
Cons: 5 to 10 hotel picks ready for guests when they dare to ask about what to see; they can be divided in low mid and high budgets, family vs romantic
Location: I'll keep my list for me and my family. You have to go and discover the city, believe me there is plenty.
Trip with wife and toddler. Our baby is not hyper.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Dec-2016
Great location, fantastic bathroom, wonderful staff.
3out of 5
by A verified traveller

Posted 19-Nov-2016 on Hotels
Bad check in experience. The reception person could not operate the computer system and was unable to find that I had stayed there many times before. Perhaps, it was the fault if the computer system. I arrived early, I know, but was told I could check in by 1:30 because I would be prioritized. By around 3:00, it was still denied a room. Finally, a manager appeared and he did in fact find an available room that was ready but unseen by the other person who was struggling with the reservation system. The check in people were obviously inexperienced and fumbling. After checking in, I asked for water. One of the bottles had been previously opened and drink from as it was only half full. Otherwise, things were fine and well done including room and restaurant service and night time turn over. Ron Ulrich
5out of 5
Recommended
for Everyone
by A verified traveller

Exzellentes Hotel nähe Central Park

Posted 19-Nov-2016
Perfekt für ein langes Wochenende oder auch länger. Das Hotel hat ausgezeichneten Service und ist gut gelegen am Columbus Circle.
5out of 5
Recommended
for Everyone
by A verified traveller from Kent

Lovely hotel with very helpful staff

Posted 30-Oct-2016
Pros: Room was very clean and excellent facilities and well located to walk to all the Midtown attractions and Central Park
Cons: Nothing, I can't think of anything negative about the hotel.
Location: Near Central Park and all the attractions in Midtown, which were all walkable.
5out of 5
Recommended
for Business Travellers
by A verified traveller from Milano

Lusso, bellezza. Una scelta da fare per chi ama Ny

Posted 24-Oct-2016
Location: Columbus circle è l'angolo su ovest di Central Park. Una prospettiva unica e vicina al Museo di Storia naturale al Lincoln center e ad un Time Square.
Una scelta da ripetere ogni volta possibile. Non una scelta economica, ma la vista che si gode dalle camere su Central Park vale qualsiasi cifra. O quasi. La camera è un distillato di coccole.