Ratings based on 5,520 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from d

Fabulous views of cathedral

Posted 23-Feb-2017
Friendly staff, fabulous door men. Very clean and comfortable. Great location near 5th, times square and central park
5out of 5
Recommended
for Everyone
by A verified traveller

Outstanding hotel!!

Posted 22-Feb-2017
One of the best hotels we've ever stayed at. We would definitely stay there again.
5out of 5
by A verified traveller

Great hotel!

Posted 22-Feb-2017
The hotel is well situated and close to shops and the main attractions. Hotel staff are amazing and the rooms in the Tower have amazing views!
5out of 5
Recommended
for Everyone
by A verified traveller

Quiet. Great location. Great workout facility.

Posted 22-Feb-2017
Facility was wonderful. Staff friendly. I will be back
5out of 5
Recommended
for Everyone
by A verified traveller from Berkshire

Stayed for Daughters 16th Birthday

Posted 17-Feb-2017
Wonderful hotel and amazing service. Upgraded our room free of charge and went the extra mile to make it a special experience for our daughter who was celebrating her 16th birthday in the big apple.
5out of 5
Recommended
for Everyone
by A verified traveller from Virginia

Lovely stay in a beautiful hotel

Posted 15-Feb-2017
Pros: View, efficiency, style
Location: Superbly well located
The high room overlooking St Patrick's was a dramatic and snug perch for watching a blizzard that dropped a foot of snow over the he course of the day. Great breakfast in the restaurant that evokes (well, was part of) the Age of Innocence. Everything smooth and gracious with check-in/check-out. A really nice and obviously well-managed property.
5out of 5
Recommended
for Everyone
by A verified traveller from Florida

Posted 10-Feb-2017
Every thing was very nice indeed and the hotel ran very smoothly
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Feb-2017
Great location. Very friendly staff. Food was great
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent location

Posted 06-Feb-2017
Excellent hotel - Very Convenient location - in heart of midtown
5out of 5
Recommended
for Everyone
by A verified traveller from WASHINGTON, DC

BEAUTIFUL

Posted 06-Feb-2017
Pros: EVERYTHING
Cons: NOTHING
Location: ROCKEFELLER CENTER.....MUSEUM OF MODERN ART TRUMP TOWER DEPARTMENT STORE SHOPPING ETC
THIS HOTEL IS BEAUTIFULLY LOCATED AS WELL AS BEAUTIFULLY DESIGNED. THE LOBBY IS ELEGANT, THE HOTEL STAFF VERY HELPFUL AND PERSONABLE. THE ROOM WAS SPACIOUS, AND VERY COMFORTABLE. NIGHT SHADES FOR THE EVENING (AND EARLY A.M.) ONE SWITCH TO TURN ALL LIGHTS ON AND OFF. TOILETRIES GENEROUS. WHEN I NEEDED TOOTH PASTE I RECEIVED A TOOTH BRUSH AS WELL. BAKERY POMME....WAS DELISH WITH LOUNGING ROOM INEAR-BY IN WHICH TO BRING YOUR JUST PURCHASED ITEMS. PARKING LOT, NEXT DOOR, HAD VALET PARKING. HOTEL CAR DROVE US, FREE, TO OUR DESTINATION, WHICH WAS THE MUSEUM OF NATURAL HISTORY, ACROSS DOWN. THERE WERE 8 OF US. LOVELY SERVICE, WHEN AVAILABLE. EASY WALKING TO ROCKEFELLER CENTER AND OTHER TOP DESTINATIONS. GREAT CHOICE!