While not getting the twin-bedded room we had booked for the first night, this was rectified for the rest of our stay by hotel staff who upgraded us to a room overlooking the very beautiful St Patrick's Cathedral. We had a wonderful week in New York. The hotel is perfectly placed, with Fifth Ave, Times Square, Central Park and much more just minutes away! Hotel staff were welcoming, very helpful and courteous. The rooms we stayed in were clean and of a very good size. The beds were very comfortable, which was extremely welcome after all that sight-seeing (and shopping)!