Ratings based on 876 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
76% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 10-Aug-2016
Location: Good location. A 5-15 minute walk from Madison Garden, Union Square and shopping.
Quiet, clean rooms, adjustable thermostat in the rooms allows you to regulate the temperature. Good location in Manhattan for walking and catching the subway.
3out of 5
by A verified traveller

Great location

Posted 02-Aug-2016
Parking is about a block away and offers no discount for this hotel. Continental breakfast needs help. No Coffee, no clean plates no silver wear. Really need someone managing breakfast process. Room had a dirty washcloth hanging over the shower from last guest.
4out of 5
by A verified traveller

Posted 31-Jul-2016
There was no safe in the room, no towel racks in the bathroom, when you washed your hands, you had to close the door for the hook with the towel
2out of 5
by A verified traveller

Great location

Posted 27-Jul-2016
Pros: My room was never cleaned...I stayed there three nights/ four days and my room was never cleaned the entire visit
Cons: Better organization, more amenities
Location: The hotel is off Broadway in Chelsea there is plenty to do- great restaurants and close to Time Square and Mid Town
This hotel is perfect if you just need a place to sleep. However, if you intend to: work, relax, go for a quick work-out, entertain (in your room), sleep on a comfortable mattress, order room service, book a spa package or lounge in the lobby...this is not your hotel! I have been to Manhattan many times for may different reasons and every hotel I stay-at have a lot to offer, however the FlatIron hotel only has one purpose and that's to provide one with four walls and a mattress. I was not impressed and will not be returning.
5out of 5
by A verified traveller from mexico

Muy cómodos

Posted 25-Jul-2016
Comodidad, excelente ubicación, limpio, habitaciones amplias, el desayuno puede estar mejor. Más opciones de frutas no tanto pan. Todo lo demás me encanto y si volvería !
4out of 5
by Sarah from Los Angeles

Great Hotel!

Posted 26-May-2016 on Hotels
It was good! They just need to offer room service.
1out of 5
by James from chicago

bad experience

Posted 26-May-2016 on Hotels
Hotel room had original sinless pane windows so excessive street noise. Garbage trucks, emergency vehicles and bar traffic kept waking us up. Room was well furnished but tiny. Smallest shower I have ever seen. Tv didn't work right. Reported it several times without success. Will never stay at this hotel again.s
4out of 5
by Paul

This traveller left a rating score only Posted 24-May-2016 on Hotels
5out of 5
by Stephen from Newburyport MA

Friendly Staff makes it a great stay.

Posted 24-May-2016 on Hotels
Friendly Staff, great location, no valet service though. Madison Square Park just around the corner !
3out of 5
by Randall from Chicago

Affordable mid-town gem

Posted 24-May-2016 on Hotels
Located at Broadway and 26th Street hotel was convenient to everything. We took self-guided tours of Chelsea, Soho, Greenwich Village, etc. Room was small but well thought out in terms of convenience. Staff was friendly. We avoided the hotel's restaurant which occupied part of the small lobby and featured nightly music at blasting volume. Hotel seemed recently upgraded and would qualify as a "boutique" hotel. Room rates were reasonable. I would recommend this hotel.