Ratings based on 1,195 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 26-Jun-2016
Really enjoyed our stay! Wonderful staff and lovely hotel. Can't wait to return in the fall!!!
4out of 5
by A verified traveller

Mediocre quality but great service

Posted 30-May-2016 on Hotels
Booked the queen sized room, which was a mistake as the room was incredibly small. The bathroom door had to be shut in order to use the toilet or tub. The bed and pillows were very comfortable though. Concierge, bell staff and front desk were all very nice and courteous. Had room service three times and each time something went wrong. First time, they forgot my side. Second time they messed up the oatmeal (was more a soup consistency), third time they forgot a mug to go with the coffee. I learned my lesson the third time to never order room service again. Horrible food and very forgetful. The pool area was nice, clean and big. There is a bar next to the pool, too. I would only come back to use the pool.
5out of 5
by A verified traveller

Waldorf Astoria New Orleans excelente

Posted 29-May-2016 on Hotels
La pasamos increíble, el hotel es muy recomendable, estuvimos muy a gusto porque teníamos todos los lugares de interés cerca, podíamos ir caminando y también podíamos descansar muy bien porque no se oía nada de ruido, todo el personal súper amable, el hotel está muy bonito, solo desayunamos en el restaurante del hotel y todo estuvo delicioso y la atención súper buena. El hotel está conectado a un restaurante italiano muy bueno también, el servicio de limpieza muy bueno, todas las noches pasan a hacer la cortesía.
5out of 5
by A verified traveller

Posted 07-May-2016 on Orbitz
Nice room upgrade that was unexpected. Domenica is the restaurant- great. Fun bar- Sazerac.
2out of 5
by Tiffany from New York City

Very disappointed.

Posted 27-Apr-2016 on Hotels
I'm a frequent traveler and I was here for business for only 2 nights. I was actually very disappointed with my experience in the Waldorf. Waldorf Astoria built a great reputation throughout US but this location was a true disappointment. I called house keeping for toothbrush and after an hour, I had to called them back and they still didn't come up for another 20 minutes. At around midnight, someone was banging on my door (not just knocking) and was offering "external room service and house keeping"; which I never heard of and was very pushy into coming into my room. I didn't see the usual house keeping cart with bedsheets and towels so I sensed some unusualness then declined their offer. I called room service for some snacks and they called me 35 minutes later to inform me that they ran out every ice cream. Overall, I wasn't satisfied with their service and would NOT recommend it to anyone. Ritz Carlton and JW Marriot might be a better option if you do want to stay around this area cause they're only down the block.
5out of 5
by Tracy

This traveller left a rating score only Posted 26-Apr-2016 on Hotels
4out of 5
by Kenneth from Addis Louisiana

Posted 26-Apr-2016 on Hotels
Awesome hotel.....just a bit too high for parking....over $100for just 2 evenings..... Price of hotel room should have covered parking as well in my opinion...
5out of 5
by John from Oak View California

Hard to beat.

Posted 20-Apr-2016 on Hotels
I took my girlfriend here for her birthday and all she asked for was to soak in a tub before we went out. So, I booked a room with a soaking tub. We got our room with no tub! Within 20 minutes we were transferred to a room with a tub! The service here was fantastic besides the hiccup with the tub. We loved it! Very luxurious and cozy.
5out of 5
by Tore from Trondheim

Takk for oppgraderingen!

Posted 14-Apr-2016 on Hotels
Dette hotellet er helt topp. Litt rot i begynnelsen da bestilte glass ikke kom, men det gikk seg til. Hadde bestilt premiumrom men ble oppgradert til en suite på 60/70 m2.!
5out of 5
by Michael from Texas

Great hotel in a great town.

Posted 13-Apr-2016 on Hotels
Not our first stay at this wonderful old hotel and definitely not our last. Great for couples, families, or business. Spacious rooms, especially for NOLA. Convenient to the Quarter without the noise. Great pool and exemplary staff. The ONLY complaint, and it's very minor, is the lack of a coffee maker in the room. My favorite hotel in NOLA. Well worth the price of admission.