Ratings based on 1,246 Verified Reviews

4.5 out of 5
88% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Monroe,La

Posted 06-Feb-2017
Still my absolute favorite place to stay in NOLA!! Fabulous as always!
4out of 5
Recommended
for Everyone
by A verified traveller

Immaculate hotel!!

Posted 28-Jan-2017
Although it's a little on the pricey side, you get what you pay for! Absolutely beautiful hotel in the heart of the city! Stayed there last weekend for my cousins wedding, which was also at the hotel. Everything was amazing from the rooms, to the wedding reception! I highly recommend anyone looking for a wedding reception venue to pick the Roosevelt!
4out of 5
by A verified traveller from Clinton, CT

Very Nice but Zero Perks

Posted 21-Jan-2017
The hotel is lovely and clean, very nice rooms, beautiful lobby, staff was friendly. But you get absolutely nothing complimentary with your stay. Not even coffee in your room. Apparently they serve complimentary coffee in the lobby during a ridiculously small window of time but they don't advertise it and when we happened to find it, it was empty. My husband told the bartender standing there who replied 'that wasn't his job'. That did it for me.. that staff member would be fired if I was in charge. No free wifi. $15 a day.. unbelievable. Room was supposed to have a soaking tub... nope. In fact, shower was weird as hell with 5 nozzles that barely worked and kept falling over. No robes to wear either. No gym either.. unless they hid that somewhere too... the pool was nice, no one around. But no drink service at the pool. For these prices, I would never stay here again. I don't mind spending money but I like to feel I've gotten something in return. I recommend Staying elsewhere.. Monteleone and La Pavilion were more enjoyable on past trips. I a good note though, the bartender at Sazerac was incredible. Recommend having a drink there.
5out of 5
Recommended
for Everyone
by A verified traveller

Amazing hotel

Posted 19-Dec-2016
Very courteous staff. Friendly as they can be. The lobby was mega busy because the hotel does such a great job with Christmas lights and festive looks so everyone come and takes family photos.
5out of 5
Recommended
for Everyone
by A verified traveller

Perfectamente ubicado!

Posted 13-Dec-2016
El ambiente en el bar y en el restaurante fue de lo mejor en todo Nueva Orleans. El lobby fue decorado para Navidad de una manera espectacular, ha sido el lobby más fotografiado que he visto. Simplemente lo mejor.
2out of 5
by A verified traveller from Beaumont, Texas

Disappointed

Posted 09-Dec-2016
I had high expectations for this hotel w/ the pictures I had seen and the price. The bed had blood on the sheets, the staff was extremely rude and teddy tea was a huge disappointment Staff was very lazy. Spa was also a huge disappointment, very overpriced and employees very rude
5out of 5
Recommended
for Everyone
by A verified traveller from new york

Beautiful hotel during the holidays

Posted 09-Dec-2016
I absolutely loved staying at the hotel the lobby is so grand and beautifully decorated during the holidays. The room is beautiful and clean. The ballrooms are beautiful however the blue room ballroom did smell like sulfur but I still think the hotel deserves 5 stars. The food I ordered from room service was delicious but overpriced and cold but I still enjoyed it. I would definitely stay there again however this was my first to New Orleans but the amount of homeless people in the area was shocking (and I'm a New Yorker). Hope they clean up the city
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel. Love it .

Posted 03-Dec-2016
Wonderful location and beautiful hotel. We had an excellent time during our stay here, my only complaint is the noise in the middle of the night from our neighbors.
5out of 5
Recommended
for Everyone
by A verified traveller from US

Nice hotel close to popular streets.

Posted 28-Nov-2016
Had a great time. Great experience walking on Bourbon street and French Quarter. Enjoyed the river walk. The walking tour of the Gardens.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 25-Nov-2016 on Hotels