Ratings based on 1,235 Verified Reviews

4.5 out of 5
88% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Amazing hotel

Posted 19-Dec-2016
Very courteous staff. Friendly as they can be. The lobby was mega busy because the hotel does such a great job with Christmas lights and festive looks so everyone come and takes family photos.
5out of 5
Recommended
for Everyone
by A verified traveller

Perfectamente ubicado!

Posted 13-Dec-2016
El ambiente en el bar y en el restaurante fue de lo mejor en todo Nueva Orleans. El lobby fue decorado para Navidad de una manera espectacular, ha sido el lobby más fotografiado que he visto. Simplemente lo mejor.
2out of 5
by A verified traveller from Beaumont, Texas

Disappointed

Posted 09-Dec-2016
I had high expectations for this hotel w/ the pictures I had seen and the price. The bed had blood on the sheets, the staff was extremely rude and teddy tea was a huge disappointment Staff was very lazy. Spa was also a huge disappointment, very overpriced and employees very rude
5out of 5
Recommended
for Everyone
by A verified traveller from new york

Beautiful hotel during the holidays

Posted 09-Dec-2016
I absolutely loved staying at the hotel the lobby is so grand and beautifully decorated during the holidays. The room is beautiful and clean. The ballrooms are beautiful however the blue room ballroom did smell like sulfur but I still think the hotel deserves 5 stars. The food I ordered from room service was delicious but overpriced and cold but I still enjoyed it. I would definitely stay there again however this was my first to New Orleans but the amount of homeless people in the area was shocking (and I'm a New Yorker). Hope they clean up the city
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel. Love it .

Posted 03-Dec-2016
Wonderful location and beautiful hotel. We had an excellent time during our stay here, my only complaint is the noise in the middle of the night from our neighbors.
5out of 5
Recommended
for Everyone
by A verified traveller from US

Nice hotel close to popular streets.

Posted 28-Nov-2016
Had a great time. Great experience walking on Bourbon street and French Quarter. Enjoyed the river walk. The walking tour of the Gardens.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Nov-2016
Location: Excellent location, walking distance to most city attractions!
Took a little longer to get in our room then expected . Housekeeping and room service was on point . Staff was very welcoming and courteous .
4out of 5
Recommended
for Everyone
by A verified traveller from US

A Quick Substitute

Posted 14-Nov-2016
At the last minute, I received a phone call that the Suite Life at 925 was not honoring our reservation. Expedia offered us a room at the Roosevelt. It was not the same type of hotel where you could get complimentary breakfast or cook in your room so I was a bit unhappy. When we arrived the staff was very pleasant and when shown the room though small it was nicely furnished and clean. The location was great in walking distance to everything. If you do not want to stay in the heart of New Orleans' French Quarter the Roosevelt is a great alternative.
5out of 5
Recommended
for Everyone
by A verified traveller from US

Roosevelt synonymous with peace of mind & serenity

Posted 05-Nov-2016
Location: Hotel central to accessing major sights and areas that are a must to see.Within very short walking distance to Sightseeing transportation & trolley
The entire hotel provided an atmosphere that engulfed you in relaxation and serenity. The staff at the registration provided seamless service ,the restaurants within were very comfortable and served signature drinks,pastries as well as palate pleasing meals.The roof top pool was relaxing and also accommodating. The room was spotless and quiet and gift store was expansive in inventory.Greatest amenity was the smile ,greeting and concern for you from every single staff member you encountered.
5out of 5
Recommended
for Couples
by A verified traveller

Great Hotel, close to Bourbon St.

Posted 19-Oct-2016
Location: Bourbon St, Frenchman St. (our favorite). Jazz Festival. We walked everywhere, or took rail train if not (Garden District).
Everything was within walking distance. Bourbon St, Frenchman St. (our favorite). Jazz Festival. Staff was excellent at every level. Not once were we told, sorry we cannot do that, .... Fantastic experience, would recommend to anyone.