Room issues- Noises
We were given room 20734 which is a nice room however it was located next to the stairs with a freight elevator in back.Every morning between 4:00 am and 6:00 AM the janitors would
pull the carts and cleaning equipment and wake us up. Can you imagine coming home at 3:00 every morning and being suddenly awaken. It took us another day to figure out what was happening and then we only had one more night in the hotel. We spoke to the manager and was told that since we booked through Expedia they would like to refund us but cannot because we booked through a third party.