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"Great value for money! Very clean. It can be easy to miss all the amenities upstairs, such as common kitchen, living room with balcony view and games/books for guest use. Overall, very very nice facilities. Staff are kind and helpful. Would highly recommend this place for a budget-stay! Very, very good."

"Hotels.com offered an upgrade to a suite which I accepted and was confirmed in writing. Upon check-in was told that Hotels.com frequently do this even if the property is fully booked. Very disappointing. Room was ok. Quiet. Awful smell emanating from the toilet though."

"Breakfast plentiful and good quality"

"Friendly staff, comfortable room. Booked on short notice, I did not know there is no car parking on site, nearest car park is 5-10 minutes walk near the train station. "

"Really lovely little gem in the centre of Leicester. It was giving boutique hotel vibes and despite us only being in the room for a short period, it was lovely and reasonably priced. We didn’t realise we had to book a parking space though and ended up parking opposite in the hospital multi storey. The bed was comfy, the room was clean and we had a snug smaller sized room but would visit again for sure! They could have done with another staff members on the desks on the Sunday morning as the check out queue was really long. "

"Clean room, good bar service didnt try the breakfast"

"Very helpful staff "

"The staff was very helpful and the room was clean and comfortable."

"Friendly and helpful staff, especially on Reception. Pool and spa lovely, too. Ideal location walkable from Birmingham International Station and into NEC."