These are timeshare spaces that are re-leased through Expedia. The 'concierge' are actually salespeople who will offer free breakfast and a gift card for you to sit through a sales presentation. Otherwise, we got a 2 room suite for similar price of a hotel room. The rooms are kind of like a small condo, with full kitchen, refrigerator, in room washer and dryer. Everything was clean and neat. They don't have room service that cleans the rooms every night. The room was great, we would definitely use this hotel again. Would probably skip the sales presentation though, it took 2.5 hours and they were very pushy.