Exterior

Reviews of Best Western Plus Nashville Airport Hotel

2.5 out of 5
Best Western Plus Nashville Airport Hotel
911 Airport Center Drive, Nashville, TN

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1006 reviews" "
Rating 8 - Good. 285 out of 1006 reviews" "
Rating 6 - Okay. 78 out of 1006 reviews" "
Rating 4 - Poor. 50 out of 1006 reviews" "
Rating 2 - Terrible. 36 out of 1006 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Ben & Tina

Disliked: Amenities, property conditions & facilities
Hotel was clean, but very old. Floor was uneven, hot & cold water were backwards, walls are thin and it's very noisy. Would not stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Maria, Lehigh Acres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my staying at your hotel. Friendly stay and very clean rooms
Stayed 1 night in May 2024
Response from Kush on 23 May 2024
Dear MariaThank you for completing the survey regarding your recent stay at our property.I am glad you were happy with our staff and services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Becky

Travelled with partner
Liked: Cleanliness, amenities
Everyone was very friendly
Stayed 2 nights in May 2024
Response from Kush on 21 May 2024
Dear Becky,Thank you for completing the survey regarding your recent stay at our property. I am glad you liked our staff and servicesYour business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon..Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Charlton

Liked: Cleanliness, staff & service, property conditions & facilities
The friendly staff
Stayed 2 nights in May 2024
Response from Kush on 21 May 2024
Dear CharltonThank you for completing the survey regarding your recent stay at our property. I am glad you liked our staff and services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Patricia

Liked: Staff & service, amenities, property conditions & facilities
It was a good value. A would have preferred a frig with a freezer compartment to refreeze my cooler’s blue ice, but the frig kept them cold enough to not thaw out too much.
Stayed 1 night in May 2024
Response from Kush on 20 May 2024
Dear PatriciaThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2024
Response from Kush on 20 May 2024
Dear Toni,Thank you for completing the survey regarding your recent stay at our property.I am glad you liked our services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Avishay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All was very good Many thanks
Stayed 1 night in May 2024
Response from Kush on 20 May 2024
Dear AvishayThank you for completing the survey regarding your recent stay at our property.I am glad you liked our staff and services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, we would definitely stay at their location again
Stayed 1 night in May 2024

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice
Stayed 1 night in May 2024
Response from Kush on 21 May 2024
Dear MattThank you for completing the survey regarding your recent stay at our property. I am glad you liked our rooms.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Myranda

Basic stay. No problems
Stayed 1 night in May 2024
Response from Kush on 16 May 2024
Dear Myranda,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soonThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff making suggestions which benefited my stay. Supplied a quiet quality room. Appointed, easy check-in and easy checkout.
Stayed 1 night in May 2024
Response from Kush on 15 May 2024
Dear Pamela,Thank you for completing the survey regarding your recent stay at our property.I am glad you liked our staff and services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average surroundings
Stayed 1 night in Jan 2024
Response from Kush on 13 May 2024
Dear BethThank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Fiona, Advance

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient for airport and 20 minutes to downtown Nashville.
Stayed 2 nights in May 2024
Response from kush on 13 May 2024
Dear Fiona,Thank you for completing the survey regarding your recent stay at our property.I am glad you liked our staff and services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from kush on 13 May 2024
Dear JoThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Jose, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were comfortable and clean. The Free shuttle service was excellent
Stayed 1 night in May 2024
Response from kush on 9 May 2024
Dear JoseThank you for completing the survey regarding your recent stay at our property. I am glad you had a pleasant stay with us.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport.
Stayed 1 night in May 2024
Response from Kush on 13 May 2024
Dear Shirley,Thank you for completing the survey regarding your recent stay at our property.I am glad our location was convenient to you.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Staff was friendly and professional. Highly recommend!!
Stayed 1 night in May 2024
Response from Kush on 6 May 2024
Dear ChristinaThank you for completing the survey regarding your recent stay at our property.We appreciate your glowing review of our property and our staff.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024
Response from Kush on 6 May 2024
Dear SharonThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Heather

Stayed 1 night in May 2024
Response from Kush on 23 May 2024
Dear Heather,Thank you for completing the survey regarding your recent stay at our property.I am glad you were happy with our staff and services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Crystal

Stayed 2 nights in Apr 2024
Response from Kush on 23 May 2024
Thank you for completing the survey regarding your recent stay at our property.I am glad you were happy with our staff and services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the airport
Stayed 1 night in Apr 2024
Response from Kush on 2 May 2024
Dear Michael,Thank you for completing the survey regarding your recent stay at our property. We appreciate your glowing review about our property and our staff.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Jamie, Brea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kush on 9 May 2024
Dear JamieThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need for a quality night sleep and minutes from tons to check out in nashville. Seconds from the airport, highly recommend.
Stayed 2 nights in Apr 2024
Response from Kush on 30 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Kelli

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kush on 30 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 Okay

Chris

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
While the young lady working the reception desk was very nice, polite and helpful, as we stood there to check in, a water leak began to fall from the ceiling in front of the lobby water feature. We walked to our room down a first floor corridor with a musty smell and a bucket on the floor catching the water from another ceiling leak. The room was clean and the beds comfortable.
Stayed 1 night in Apr 2024
Response from Kush on 29 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.I am glad you liked our staff.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kush on 29 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous water pressure, comfortable mattress.
Stayed 1 night in Apr 2024
Response from Kush on 29 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Ted

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Close to airport.
Stayed 1 night in Apr 2024
Response from Kush on 25 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. I am glad our location worked out for you.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 1 night in Apr 2024
Response from Kush on 23 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.I am glad you liked our staff and servicesYour business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Thank You

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adelita provided great breakfast and customer service. Breakfast area extremely clean and good selection of breakfast food. I would have gone with 5 stars but bucket in hallway to catch a water leak and ground floor room had a slight musty smell but everything else was really good.
Stayed 1 night in Apr 2024
Response from Kush on 19 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.We have already reported the leak in the hallway, it should be taken care of in a few days.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

8/10 Good

Tammy

Staff was very friendly
Stayed 1 night in Apr 2024
Response from Kush on 19 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. I am glad you liked our staffYour business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Trabia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The room was clean the area was convenient. The continental breakfast had a great selection. The staff was friendly. It was peace and quiet. I will Missy definitely recommend and book again in the future.
Stayed 2 nights in Apr 2024
Response from kush on 18 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. I am glad you liked our staff and services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Lola

Liked: Cleanliness, amenities
Being able to leave my car and take a shuttle to the airport
Stayed 1 night in Apr 2024
Response from Kush on 17 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. I am glad you liked our amenities.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 615-872-0109.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Thank You

8/10 Good

Daniel

Stayed 1 night in Apr 2024
Response from kush on 9 May 2024
Dear DanielThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon..Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kush on 16 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.I am glad you liked our staff and services.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
We were in Nashville for 1 night and it was close to Opry Mills Mall and several dining places.
Stayed 1 night in Apr 2024
Response from Kush on 15 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities
The staff were great and the rooms were clean.
Stayed 1 night in Apr 2024
Response from Kush on 15 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Kathy

Stayed 1 night in Apr 2024
Response from Kush on 1 May 2024
Thank you for taking the time to provide feedback following your stay with us. Your rating is important to us and it will further assist us in raising our high levels of service. I am glad you had a pleasant stay. While we do our best to always deliver a great experience, it appears that we did good at the opportunity to exceed your expectations during your stay. We are delighted you had a pleasant stay with us. It is always a pleasure hosting your visit and we look forward to your next trip.Thank you again for taking the time to complete the survey. We appreciate your loyalty to Best Western Plus.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kush on 10 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Shinji, Lexington

Stayed 1 night in Apr 2024
Response from kush on 10 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Starla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super clean, nice breakfast and lots of space.
Stayed 1 night in Apr 2024
Response from Kush on 8 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.I am glad you liked our breakfast and our amenities.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4/10 Poor

Moyez

Liked: Property conditions & facilities
Disliked: Staff & service
Front desk customer service was poor. Unfriendly and disinterested in listening to the customer.
Stayed 1 night in Apr 2024
Response from Kush on 8 Apr 2024
Dear Moyez Charania,Thank you for completing the survey regarding your recent stay at our property. I am so sorry about your experience with our shuttle services. I will definitely speak with my front desk agent and also provide necessary trainings to make sure this is not repeated.I would like to give you a 20% discount but this is a prepaid reservation and hence unable to do so.However you can reach out to the third party to check if they can assist you with this.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kush on 9 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Besime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience. Staff was friendly. Hotel was clean. We will be visiting again.
Stayed 3 nights in Mar 2024
Response from Kush on 4 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.

8/10 Good

Thayne V

Liked: Cleanliness, staff & service, property conditions & facilities
Great so far!
Stayed 1 night in Mar 2024
Response from gm on 2 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here on the way back to Cali … convenient quiet friendly staff ..clean room .. Beds were comfortable..
Stayed 1 night in Mar 2024
Response from gm on 2 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us

8/10 Good

Grzegorz

Stayed 1 night in Mar 2024
Response from Kush on 22 Apr 2024
Thank you for taking the time to provide feedback following your stay with us. Your rating is important to us and it will further assist us in raising our high levels of service. I am glad you liked our staff and services.While we do our best to always deliver a great experience, it appears that we did good at the opportunity to exceed your expectations during your stay. We are delighted you had a pleasant stay with us. It is always a pleasure hosting your visit and we look forward to your next trip.Thank you again for taking the time to complete the survey.

10/10 Excellent

fernanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing.
Stayed 1 night in Mar 2024
Response from Kush on 17 Apr 2024
Thank you for completing the survey regarding your recent stay at our property. I am glad you liked our breakfast.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Shawn

Stayed 1 night in Mar 2024
Response from Kush on 16 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 615-872-0109.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Thank You

8/10 Good

Jason

Stayed 1 night in Mar 2024
Response from Kush on 15 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Thank You