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Reviews of La Quinta Inn & Suites by Wyndham Naples East (I-75)

2.5 out of 5
La Quinta Inn & Suites by Wyndham Naples East (I-75)
185 Bedzel Cir, Naples, FL

Reviews

7.8

Good

Rating 10 - Excellent. 398 out of 1002 reviews" "
Rating 8 - Good. 267 out of 1002 reviews" "
Rating 6 - Okay. 166 out of 1002 reviews" "
Rating 4 - Poor. 84 out of 1002 reviews" "
Rating 2 - Terrible. 87 out of 1002 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Christine, Jacksonville

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Beatrice

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overpriced one night and room was not worth it.
Stayed 1 night in Apr 2024
Response from Alexander on 3 May 2024
Dear Beatrice,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Naples East (I-75). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your experience left a negative impact on your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Alexander MartinezGeneral ManagerLa Quinta Inn & Suites East Naples(I-75)

4/10 Poor

virginie

Liked: Cleanliness
Disliked: Staff & service
It’s convenient if you have game at the sports complex. It’s clean, staff at the check in was not very “collaborative”…we just wanted to switch from 1 king to queen…she does not even look at the system, and said it was not possible. But for a tournament week end with game at the sports complex, it’s easy and does the job :)
Stayed 2 nights in Apr 2024
Response from Alexander on 3 May 2024
Dear Virginie,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Naples East (I-75). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your experience left a negative impact on your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Alexander MartinezGeneral ManagerLa Quinta Inn & Suites East Naples(I-75)

6/10 Okay

Blanca N

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Kyle

Stayed 1 night in Apr 2024

10/10 Excellent

Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024
Response from The Team at LQ Inn by Wyndham Naples East on 21 Apr 2024
Thank you for your feedback, Alejandra! It was our pleasure to host you during your visit to Naples.

10/10 Excellent

Pedro

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location! Conveniently located near the interstate
Stayed 1 night in Apr 2024
Response from The Team at LQ Inn by Wyndham Naples East on 21 Apr 2024
Many thanks, Pedro! We sincerely appreciate reading your feedback. Welcome back soon!

2/10 Terrible

Erika

Stayed 1 night in Apr 2024

10/10 Excellent

Terri

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the motel is pet friendly.
Stayed 1 night in Apr 2024
Response from The Team at LQ Inn by Wyndham Naples East on 21 Apr 2024
We sure love pooches, and it was a pleasure having you and your four-legged friend at our hotel. Thank you so much for your review!

10/10 Excellent

Juan P

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2024
Response from The Team at LQ Inn by Wyndham Naples East on 21 Apr 2024
Thank you so much, Juan!

4/10 Poor

thomas

Stayed 1 night in Apr 2024

4/10 Poor

Alex

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom extractor was very loud (rattling sound), room faucet to wash hands was clogged meaning took a while for water to drain. There was just one tiny soap where one washes hand, no shower gel nor soap in the shower.
Stayed 1 night in Mar 2024
Response from Alexander on 6 Apr 2024
Dear Alex,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Naples East (I-75). I am sorry to hear that your stay experience did not met your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay fell short of meeting the quality and comfortability you were aspiring for. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to fulfill you requirements and standards. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Alexander MartinezGeneral Manager

6/10 Okay

Roderick

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
The property is tired but beds are OK and water is hot. Internet is spotty. Breakfasts are poor relative to other highway motels. This morning - sausages and potatos. No eggs. No yogurt. The cereals are sweetened. Staff is helpful.
Stayed 3 nights in Mar 2024

4/10 Poor

Larry

Business traveller
Disliked: Cleanliness, property conditions & facilities
The property is old, and has not been well maintained. Things are dirty and dingy throughout the property.
Stayed 1 night in Mar 2024
Response from Alexander on 6 Apr 2024
Dear Larry,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Naples East (I-75). I am sorry to hear that your stay experience did not met your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay fell short of meeting the quality and comfortability you were aspiring for. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to fulfill you requirements and standards. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Alexander MartinezGeneral Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and pleasant experience. Will stay again in this hotel.
Stayed 2 nights in Mar 2024
Response from The Team at LQ Inn by Wyndham Naples East on 21 Apr 2024
We are so glad to hear, Michael. We already look forward to welcoming you back next time you are in town!

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and helpful. We found the hotel to be nice and quiet. It was a pleasure to get a good night sleep. I do have a complaint about the complimentary breakfast however. I didn’t appreciate the eggs and the meat being warmed in the same warmer. They should have had a separate warming vessel for each. In addition, not having a choice of grits or plain oatmeal was not appropriated as well. Overall, it was a nice stay and I would recommend it to anyone visiting the area.
Stayed 2 nights in Mar 2024

10/10 Excellent

Elizabeth

Liked: Amenities
Great place!
Stayed 1 night in Mar 2024
Response from The Team at LQ Inn by Wyndham Naples East on 21 Apr 2024
Thanks so much, Elizabeth! We truly appreciate your feedback!

10/10 Excellent

Eve A

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Mar 2024
Response from The Team at LQ Inn by Wyndham Naples East on 21 Apr 2024
We are so glad to hear, Eve! Welcome back next time you are in Naples area!

6/10 Okay

Isany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Esta en un lugar tranquilo! Pero nesecitan limpiar mejor había mucho polvo en la habitación que nos tocó.
Stayed 2 nights in Mar 2024

6/10 Okay

David

Travelled with group
Liked: Amenities
Front fest was very nice but housekeeping did not make up room for 4 days.
Stayed 4 nights in Mar 2024

8/10 Good

Caroline

Stayed 1 night in Mar 2024

10/10 Excellent

Marly

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and convenient
Stayed 3 nights in Mar 2024
Response from AGarcia on 12 Mar 2024
Marly, We are so happy that you found the hotel comfortable and convenient. We hope to see you when you are in the Naples East area.

2/10 Terrible

Albert

Stayed 1 night in Mar 2024
Response from Alex on 6 Apr 2024
Dear Albert,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Naples East (I-75). I am sorry to hear that your stay experience did not met your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay fell short of meeting the quality and comfortability you were aspiring for. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to fulfill you requirements and standards. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Alexander MartinezGeneral Manager

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AGarcia on 12 Mar 2024
Pete,Thank you for your stay and for your feedback. We are happy that you enjoyed your stay, and we hope to see you in the future.

2/10 Terrible

Tom

Stayed 1 night in Mar 2024
Response from Alexander on 6 Apr 2024
Dear Tom,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Naples East (I-75). I am sorry to hear that your stay experience did not met your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay fell short of meeting the quality and comfortability you were aspiring for. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to fulfill you requirements and standards. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Alexander MartinezGeneral Manager

10/10 Excellent

Thomas

Stayed 1 night in Feb 2024
Response from The Team at LQ Inn by Wyndham Naples East on 21 Apr 2024
Thank you for your feedback, Thomas!

8/10 Good

Mike

It was a good place for the money.
Stayed 4 nights in Feb 2024
Response from AGarcia on 12 Mar 2024
Mike Thank you for taking time to leave feedback and for your stay. We strive to give great service and clean comfortable rooms at a great value.

6/10 Okay

Zach

Business traveller
Liked: Staff & service, amenities
Super convenient location outside of Naples. It’s definitely the cheapest option in the area that I saw. The room needs a little TLC which is fine but there was a distinct, musty smell coming from the Air Conditioning unit. Didn’t ruin the stay but I’ll be at 3 stars until that is resolved.
Stayed 1 night in Feb 2024

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy. Employee was very friendly. The room clean & comfortable. The breakfast had a variety of items to choose from.
Stayed 1 night in Feb 2024

4/10 Poor

James

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Arrived to check in. Nice but disinterested staff. Did not mention there was no internet and no idea when it would be back (Never was during my one-night stay). They had a simple copied iece of paper in the lobby indicating there was no internet. The space with snacks and amenities available was almost empty. The breakfast was weak, at best. Bare bones and they closed it 5 minutes early. Forunately I snuck in just in time but others were shut out. There was still plenty of food left, as bare bones as it was. Tub in my room was chipped and appeared dirty/shabby. Water pressure in the sink was terrible thought the shower was great. Too much lacking for a the price.
Stayed 1 night in Feb 2024
Response from AGarcia on 12 Mar 2024
Thank you for your comments regarding your stay. We strive to exceed all guests’ expectations. I am sorry we fell short of that for you. I will be using your comments with staff to make sure improvements are made.

2/10 Terrible

Dorothy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend
Internet wasn’t working. They said because of rain. Other hotels in area had internet. Paid over $900 for 3 nights. Asked for discount, wouldn’t give. Hotels.com said they would give me $50 credit to my account and I don’t see anything. Very disappointed!
Stayed 3 nights in Feb 2024

8/10 Good

Joe

Liked: Cleanliness
Stayed 1 night in Feb 2024

6/10 Okay

Jeffrey

Business traveller
Liked: Staff & service
Average.
No WiFi or so slow not worth it. Older hotel w mostly labor from construction industry staying there.
Stayed 3 nights in Feb 2024

6/10 Okay

Azize

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Terrible breakfast
Stayed 1 night in Feb 2024
Response from AGarcia on 12 Mar 2024
Thank you for sharing your feedback regarding your recent stay. I am truly sorry our breakfast did not live up to expectations. I will use your feedback as a training opportunity to review procedures with my staff. I hope you will give us another chance again in the future.

8/10 Good

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The breakfast was over at 9 am, would have preferred 9:30 since we are elderly. Personnel were very nice, place was clean, the room was large but had a VERY small tv, could not see it from the sitting area ONLYFROM THE BED, terrible location for the microwave, it was in a small cabinet, hard to access and very dark. It is in a very noisy area.
Stayed 15 nights in Jan 2024
Response from AGarcia on 12 Mar 2024
Thank you for your comments regarding your stay. We strive to exceed all guests’ expectations. I am sorry we fell short of that for you. I will be using your comments with staff to make sure improvements are made.

6/10 Okay

Miguel

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

Maria, miami

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

paul

Liked: Cleanliness, staff & service
Place could really use a facelift. Dated throughout.
Stayed 2 nights in Feb 2024
Response from AGarcia on 12 Mar 2024
Thank you for your comments regarding your stay. We strive to exceed all guests’ expectations. I am sorry we fell short of that for you. I will be using your comments with staff to make sure improvements are made.

6/10 Okay

Vanetta

Travelled with family
Liked: Staff & service, property conditions & facilities
Difficult access
Stayed 1 night in Feb 2024
Response from AGarcia on 12 Mar 2024
Vanetta,Thank you for your stay. I am sorry that you ran into some issues finding the hotel. We have some road construction going on in the area.

2/10 Terrible

Gladys, North Bay Village

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was disgusting, very outdated, and poor quality. There were cracks around the tub and bathroom tiles, carpet stains, room smelled of cigarette smoke, air condition was not working and overall I did not feel safe. I told the front desk that I did not feel safe and requested a room change because I was on the street level. She laughed and said, “I’ll be here” and that there were no other options. Gentleman who checked me out was rude. I was very surprised and disappointed by the poor quality especially in Naples.
Stayed 1 night in Feb 2024
Response from AGarcia on 21 Feb 2024
My deepest apologies, I regret that your stay did not live up to our usual expectations. Rest assured the issues you experienced have been addressed with my team to better prevent from happening to future guests.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was the nicest people I’ve ever had at a hotel, made me laugh and feel right at home.
Stayed 3 nights in Feb 2024
Response from AGarcia on 21 Feb 2024
Michael,Thanks for your stay and for your kind comments about your stay. We truly hope you return for more laughs.

6/10 Okay

Wilson

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Not good not feel welcome, bed way to small (full) for $380 a night no way I’m not coming back.
Stayed 1 night in Feb 2024

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quiet and clean.
Stayed 1 night in Feb 2024
Response from AGarcia on 21 Feb 2024
Alisa, Thanks so much for taking time to post feedback. We are happy to read that you found the hotel to be clean and quiet. We hope to see you when you return to Naples. Many Thanks.

10/10 Excellent

LaCresha

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from AGarcia on 8 Feb 2024
LaCresha,Thanks for the review. We are happy you enjoyed your stay with us. We hope to see you again soon.

4/10 Poor

Francis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
TV didn’t work. Mold on the windows. Free breakfast was all but gone 45 minutes before breakfast time ended. Dirty, tired old. Property slated for tear-down?
Stayed 7 nights in Jan 2024
Response from AGarcia on 8 Feb 2024
Francis,I am saddened to read this review. I am so sorry that you encountered these issues. I will be doing some research and make sure our staff repairs the tv and I will make sure that the breakfast is being replenished adequately. My apologies.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A little brown....
The Inn is located behind fast food locations and is very seventies. The decor is in browns and greens. The rooms are very large with comfortable furniture (big recliner), and are quiet. The breakfast is good with bagels and yoghurts and waffles and the coffee is great, but all is in plastic. Staff varies in friendliness.
Stayed 1 night in Jan 2024
Response from AGarcia on 8 Feb 2024
Thank you for taking the time to leave feedback on your stay with us. We are happy that you enjoyed the breakfast and that the room was comfortable. We hope to see you when you return to Naples.

4/10 Poor

GINA, DIAMOND

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was not friendly. Some were rude and had a bad attitude. Room was in rough condition and not clean. There were hairs in the bed. Was not a good experience.
Stayed 1 night in Jan 2024
Response from AGarcia on 8 Feb 2024
Gina, I am so sorry you experienced these issues. I will speak to the staff about your concerns. We really want all of our guests to have a pleasant stay and an enjoyable experience at our hotel. My sincerest apologies.

8/10 Good

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Breakfast can improve. Coffee makers don't work well so the coffee never reaches the right temperature. They could offer at least ONE fruit. A little far from Naples
Stayed 2 nights in Jan 2024
Response from AGarcia on 2 Feb 2024
Jairo, Thanks for taking the time to leave feedback about your stay. We will definitely look into your suggestions to improve our breakfast. We are happy that you had a good stay overall and we hope to see you again soon.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from AGarcia on 2 Feb 2024
Thank you for taking the time to review your recent stay at La Quinta Inn and Suites Naples East. We hope to see you back real soon!

10/10 Excellent

Irene

Liked: Cleanliness
Staff was excellent.
Stayed 2 nights in Jan 2024
Response from AGarcia on 2 Feb 2024
Irene,Thanks for your stay with us and for the awesome feedback that the Staff was excellent. We hope to see you when you return to Naples.