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Nancy at the front desk was amazing! Despite having a 16 day notice for a cancellation, they were able to work with us in leaving a day early without penalty due to a family emergency. Very accommodating. Clean room. Super comfy beds (memory foam!), refreshing toiletries, and awesome TV sports channel ...
Nice hotel right on the beach However, They were painting and Main elevator and stairwell closest to our room was out of order making it difficult to load/unload items. The alternate elevator was extremely small making it very difficult to get to our room with our cart and luggage.
My family stayed at Shutters 4/21/17. We chose Shutters for two reasons. It had been recommended by our oldest daughter and son-in-law, and they are one of the few hotels on The Banks with an indoor pool. As we had very iffy weather, it was wonderful to have the availability of the pool and hot tub ...
Staff was friendly upon arrival! I had problems with lock on door couldn't lock it. I was told that it would be fixed after I returned from dinner. Waited for maintenance man for hours! Lock couldn't be fixed until next day! Sleepless night! Comforter had blood stains on it! I found a bug embedded ...
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