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Small very simple rooms. They were clean but bed was rock hard. The breakfast buffet was good but only Japanese options. Not really a tourist hotel more of a business travel hotel. They do offer a free shuttle to train station.
The Hotel has strict rule for check-in. They will not release the room to you until 4 pm. However, they will let you hold on you luggage before 4 pm so you can walking around in Nagoya.
1. Breakfast food was not warmed. Most food was cold.
2. Coffee was supposed to be served until 10am but the kitchen ladies rushed to finish their work at 9am and said they ran out of coffee. They were then caught telling lies and had to serve coffee again.
Michael
Stayed 2 nights in Feb 2024
Response from 東横INN名古屋丸の内 くちこみ担当 on 9 Mar 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.However, I apologize for any inconvenience caused by having you pointed out.We will continue to devote our efforts to improving based on your opinions so that we can offer you a better stay.We look forward to the your next visit to Japan, and thank you for receiving valuable opinions.Thank you.
During my vacation in Japan I have stayed at several Toyoko Inns and really enjoyed my stays. Breakfast service is very nice, the staff is friendly, the rooms are clean and comfortable.
Rebecca
Stayed 4 nights in Dec 2023
Response from 東横INN名古屋丸の内 くちこみ担当 on 21 Dec 2023
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
Personnel de l'établissement très sympathique et serviable
angelo
Stayed 19 nights in Sep 2023
Response from 東横INN名古屋丸の内 くちこみ担当 on 4 Oct 2023
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.