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Rating 10 - Excellent. 14 out of 38 reviews" "
10 - Excellent
14
Rating 8 - Good. 14 out of 38 reviews" "
8 - Good
14
Rating 6 - Okay. 7 out of 38 reviews" "
6 - Okay
7
Rating 4 - Poor. 3 out of 38 reviews" "
4 - Poor
3
Rating 2 - Terrible. 0 out of 38 reviews" "
2 - Terrible
0
8.2/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
7.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Poor
Matthew, Sasebo
Travelled with family, Travelled with family and small children
The Whole place is old, paint peeling everywhere along with rust. Got a room with a view of the back of the hotel. The hallway smelled horrible and the "restaurant" on the top floor was reservation only and wouldn't serve us even though it was empty. Definitely don't recommend and will not visit again.
The hotel was comfortable, meals were large and good (so long as you like true Japanese meals). Room with tatami was comfortable. The is was that hotels.com said they had English speaking but really did not. Told check -in at 2 pm but really 4. With little English hard to learn how to take buses or get around. We did figure out on our own. Price included meals although said not (but this was good).