Title: Hotel Grand Phenix Okushiga Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6126721&destination=Yamanouchi%2C+Nagano+Prefecture%2C+Japan&selected=37884298&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Grand Phenix Okushiga Skiers find mountain paradise at Hotel Grand Phenix Okushiga, where three restaurants serve delicious meals just steps from world-class slopes ## Photo gallery for Hotel Grand Phenix Okushiga ![Public bath - Hotel Grand Phenix Okushiga (Yamanouchi)](https://images.trvl-media.com/lodging/38000000/37890000/37884300/37884298/56956204.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 restaurants, Chinese cuisine - Hotel Grand Phenix Okushiga (Yamanouchi)](https://images.trvl-media.com/lodging/38000000/37890000/37884300/37884298/5b6fc5fb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese Room | Minibar, in-room safe, blackout curtains, iron/ironing board - Hotel Grand Phenix Okushiga (Yamanouchi)](https://images.trvl-media.com/lodging/38000000/37890000/37884300/37884298/7a06bb75.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel Grand Phenix Okushiga (Yamanouchi)](https://images.trvl-media.com/lodging/38000000/37890000/37884300/37884298/ca7488a4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, Chinese cuisine - Hotel Grand Phenix Okushiga (Yamanouchi)](https://images.trvl-media.com/lodging/38000000/37890000/37884300/37884298/8829a903.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The doorstep of this mountain retreat opens onto pristine ski runs. After skiing, guests can relax in the indoor pool or visit the coffee shop. The hotel offers ski-in/ski-out access, valet parking, and complimentary newspapers for a complete winter experience. ## Reviews 9.8 Exceptional ## Popular amenities - Pool - Breakfast included - Parking included - Free Wi-Fi - Restaurant - Air-conditioning ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=37884298&PinnedHotelID=37884298&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=37884298&PinnedHotelID=37884298&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=37884298&PinnedHotelID=37884298&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=37884298&PinnedHotelID=37884298&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=37884298&PinnedHotelID=37884298&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=37884298&PinnedHotelID=37884298&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=37884298&PinnedHotelID=37884298&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=37884298&PinnedHotelID=37884298&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 2 beds Showing 7 of 7 rooms ### View all photos for Deluxe Twin ![Deluxe Twin | Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/38000000/37890000/37884300/37884298/1ee783df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin - Sleeps 4 - 2 Large Single Beds and 2 Single Sofa Beds ### View all photos for Top Floor Twin ![Top Floor Twin | Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/38000000/37890000/37884300/37884298/0aacd47f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Top Floor Twin - Sleeps 2 - 2 Large Single Beds ### View all photos for Junior Suite Room ![Junior Suite Room | Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/38000000/37890000/37884300/37884298/8787079d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Room - 1 bedroom - Sleeps 6 - 4 Large Single Beds and 1 Single Sofa Bed ### View all photos for Deluxe Suite Room ![Deluxe Suite Room | Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/38000000/37890000/37884300/37884298/7275e4eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite Room 10.0 Exceptional 1 review - 1 bedroom - Sleeps 6 - 4 Large Single Beds and 1 Single Sofa Bed ### View all photos for Royal Suite ![Royal Suite | Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/38000000/37890000/37884300/37884298/28b6989f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite - 2 bedrooms - Sleeps 5 - 3 King Beds ### View all photos for Japanese Room ![Japanese Room | Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/38000000/37890000/37884300/37884298/201a66e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Room - 2 bedrooms - Sleeps 6 - 6 Single Futons ### View all photos for Standard Twin ![Standard Twin | Minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/38000000/37890000/37884300/37884298/04f6a406.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin - Sleeps 4 - 2 Large Single Beds and 2 Single Sofa Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Hotel-Grand-Phenix-Okushiga.h37884298.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNagano-Hotels-Hotel-Grand-Phenix-Okushiga.h37884298.Hotel-Information) ## About the area Yamanouchi is home to Hotel Grand Phenix Okushiga. Shiga Kogen Ski Area and Shibu are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Jigokudani Monkey Park. Takayakushi Wakoan and Biande Shinshu Nakano are also worth visiting. Take in the nearby slopes with snowboarding, ski runs and ski lifts, or try out other outdoor activities such as snowshoeing. [Visit our Yamanouchi travel guide](https://www.expedia.co.uk/Yamanouchi.dx6126721) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.78089%2C138.52774&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Zw6zkRQw70T-1buyLgrWbj8kZY8=) 12377-6 Yomase, Yamanouchi, Nagano, 381-0405 ### What's nearby - ![Shiga Kogen Ski Area featuring snow skiing, landscape views and snow](https://images.trvl-media.com/place/6103752/d03cccdb-022b-4642-8bb8-ba00667efbdd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Shiga Kogen Ski Area 1 min walk \- 0.0 miles - ![Mount Asama crater.](https://images.trvl-media.com/place/6157006/060a783e-3713-4a80-877b-cdbea686b50a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Joshin'etsu-kogen National Park 1 min walk \- 0.0 miles - ![0_214671247](https://images.trvl-media.com/place/3000664369/ee3e97ad-3ec8-4b85-a45a-c576edc2aa03.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Shibu 36 min drive \- 13.6 miles - ![Jigokudani Monkey Park featuring snow and cuddly or friendly animals](https://images.trvl-media.com/place/6103742/7b6bffab-1ec7-4800-96a3-7bf6b7b628f9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jigokudani Monkey Park 48 min drive \- 15.2 miles - Okushiga Kogen Ski Area 1 min walk \- 0.0 miles ### Getting around - Yudanaka Station 49 min drive - Matsumoto (MMJ-Shinshu - Matsumoto) 116 min drive ### Restaurants - SORA terrace - 山ノ内大勝軒 15 min drive - SHIGA BASE 15 min drive - 石臼挽き蕎麦香房 山の実 41 min drive - ゴーゴーカレー 39 min drive ## About this property ### Hotel Grand Phenix Okushiga Property highlights Take advantage of free breakfast, a terrace and a coffee shop/cafe at Hotel Grand Phenix Okushiga. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access and ski storage. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Chinese cuisine and more. Free in-room WiFi is available to all guests, along with laundry facilities and a bar. Other perks include: - An indoor pool - Free self-parking and valet parking - Full breakfast (surcharge), bike hire and multilingual staff - Coworking spaces, snow sports gear and a vending machine Room features All guest rooms at Hotel Grand Phenix Okushiga have comforts, such as air conditioning, as well as amenities, such as free WiFi and safes. Extra amenities include: - Bathrooms with toilets with electronic bidets and free toiletries - Flat-screen TVs with satellite channels and DVD players - Balconies, fridges and heating ## Similar properties ![5 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/3000000/2880000/2875900/2875882/3450c415.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shiga Kogen Prince Hotel Shiga Highlands - Parking included - Free Wi-Fi - Restaurant - Breakfast available 7.6 Good 173 reviews £88 19 Mar - 20 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=2875882&PinnedHotelID=2875882&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/45000000/44230000/44220500/44220449/422b5db0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sankt Moritz Shiga Shiga Highlands - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 6.6 24 reviews £120 24 Mar - 25 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=44220449&PinnedHotelID=44220449&HadPinnedHotel=true®ionId=-1&adults=2) ![Natural pool](https://images.trvl-media.com/lodging/23000000/22480000/22474400/22474310/932a37f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL Shiga Sunvalley Shiga Highlands - 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4 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=9622936&PinnedHotelID=9622936&HadPinnedHotel=true®ionId=-1&adults=2) ![Unkai Suite | Bathroom | Hydromassage showerhead, hair dryer, bathrobes, slippers](https://images.trvl-media.com/lodging/35000000/34950000/34942900/34942802/a2631407.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### T Hotel Ryuoo Yamanouchi - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 53 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=34942802&PinnedHotelID=34942802&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/24000000/23210000/23209000/23208963/1ca61712.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shiganoyu Hotel Shiga Highlands - Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 9.2 Wonderful 19 reviews £157 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=23208963&PinnedHotelID=23208963&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12890000/12883800/12883758/31a42b87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Japan Shiga Shiga Highlands - Free Wi-Fi - Restaurant - Breakfast available - Business services 8.2 Very good 25 reviews £132 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=12883758&PinnedHotelID=12883758&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, individually decorated, free WiFi, bed sheets](https://images.trvl-media.com/lodging/25000000/24180000/24176000/24175987/cd530bd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shigakogen Hotel Ichibokaku Shiga Highlands - Parking included - Free Wi-Fi - Restaurant - Business services 8.4 Very good 49 reviews £83 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=24175987&PinnedHotelID=24175987&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/6000000/5370000/5363000/5362965/b2cc63d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Alpen Shiga Highlands - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 39 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=5362965&PinnedHotelID=5362965&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=37884298&PinnedHotelID=37884298&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=37884298,2875882,44220449,22474310,5542217) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking ### Food and drink - Free breakfast available - 3 restaurants - A bar/lounge - A coffee shop/cafe ### Things to do - Bicycle rentals - Indoor pool - Sauna - Ski storage - Ski-in/ski-out access - Snow sports gear ### Family friendly - DVD player - In-room refrigerator - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff ### Business services - Coworking space ### Outdoors - Terrace ### More - Built in 1994 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - DVD player - Flat-screen TV with satellite channels ### Food and drink - Minibar - Refrigerator ### More - Air conditioning - Heating - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 6:00 AM - midnight Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for JPY 5000.0 per night. ### Payment types at the property ## Important information ### Optional extras - Rollaway bed fee: JPY 5000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Phenix Okushiga Yamanouchi Hotel Grand Phenix Okushiga Hotel Hotel Grand Phenix Okushiga Yamanouchi Hotel Grand Phenix Okushiga Hotel Yamanouchi ## Frequently asked questions ### Does Hotel Grand Phenix Okushiga have a pool? ### Is Hotel Grand Phenix Okushiga pet-friendly? ### How much is parking at Hotel Grand Phenix Okushiga? ### What time is check-in at Hotel Grand Phenix Okushiga? ### What time is check-out at Hotel Grand Phenix Okushiga? ### Where is Hotel Grand Phenix Okushiga located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Grand Phenix Okushiga Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 22 8 - Good 2 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ## Reviews Verified ### 8/10 Good #### Masahiro 18 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 紅葉を期待して行きましたが、タイミング悪く、全く紅葉が見れませんでした スタッフの対応がよく、静かな環境でゆったりと過ごすことができます ただし、食事はホテル内に限定されてしまうため、その点がマイナスでしょうか ##### Masahiro Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### セイキ 17 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 今回両親と家族で行きました。施設、食事、サービス文句なしで良かったです。山の上なので、空気もいいし、景色もきれいで夜空もめちゃきれいで、また行きたいです。 山の上なので、運転の腕が必要です。 ##### セイキ Stayed 2 nights in Sep 2024 Verified ### 8/10 Good #### Takako 26 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 静かに過ごせる場所 星空がきれいな場所｡今回は､雨で見る事が出来ず残念だった｡部屋､レストラン､大浴場どこからも景観がよい。 ##### Takako Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### Verified traveller 14 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 舒適度高的酒店 預訂了日式客房，客房十分大，整潔乾淨。 客房在地下，面對雪地庭園景觀，十分美麗。 酒店有滑雪裝備租借，又可比住客存放滑雪裝備，而且一出酒店就是雪場，十分方便。 酒店晚餐亦十分美味，早餐亦很好。 總的來說，十分推薦入住。 ![](https://a.travel-assets.com/ugc/hotel-reviews/C8B9802885AB4AE17889B55BE2E370A7DE0131F11713134167538.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CF9C0C1038D63DFC99E2C99B645A30743DCFF2161713134167248.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Apr 2024 Verified ### 10/10 Excellent #### Sze Lok 14 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 舒適度高的酒店 預訂了日式客房，客房十分大，整潔乾淨。 客房在地下，面對雪地庭園景觀，十分美麗。 酒店有滑雪裝備租借，又有locker比住客使用，而且一出酒店就是雪場，十分方便。 酒店晚餐亦十分美味，早餐亦不俗。 總的來說，這個價格有這樣的質素，十分好。 ![](https://a.travel-assets.com/ugc/hotel-reviews/C8B9802885AB4AE17889B55BE2E370A7DE0131F11713097828817.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CF9C0C1038D63DFC99E2C99B645A30743DCFF2161713097829341.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/55E2C6018BD00646C041954DFAAEFFB8CCEE7DC91713097829029.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4BF85A37FC72693526F1174761FE3BDBDC474C7A1713097829033.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sze Lok Stayed 1 night in Apr 2024 Verified ### 10/10 Excellent #### Francis 27 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Simply the Best of East and West. スキガ高原スキー場で最高。 100% (12年前の最初の滞在から2日前の最近の滞在まで...ここは今や私たちの毎年の「山の楽園」です) この "静かなアルプスの贅沢 "に匹敵するものは何もない。 ホテルグランドフェニックス奥志賀高原は、和と洋（ヨーロッパの伝統）のエッセンスを最も真摯な形で表現しています。 フランシス・フリーマン (過去30年以上、日本、アジア、オーストラリア、ヨーロッパを旅してきた旅行者） ##### Francis Stayed 1 night in Jan 2024 Verified ### 10/10 Excellent #### Yukie 17 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフが皆よい方で、安心して気持ちよく過ごすことができました。また泊まりに行きたいと思っています。 ##### Yukie Stayed 1 night in Aug 2023 Verified ### 10/10 Excellent #### kaori 2 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 帰る日は雪がたっぷり降り、車を発掘するのモラ大変な中、フロントスタッフさんが嫌な顔一つせず雪の中で車を探しだし、入り口まで運び温めてくれていました。 雪が降る日はこの作業が一苦労のところサラッとやっていただき、本当にありがたかったです。 ##### kaori Stayed 1 night in Dec 2021 Verified ### 10/10 Excellent #### yoshihisa 20 Apr 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 最高のホテルでした。 初めての志賀高原でのスノーボード。１泊２日の予定でしたが、初日は悪天候でスキー場は閉鎖。朝早く着いたがやる事がなくロビーのソファーで途方に暮れていたら、空いてる部屋があるのでと部屋に通して頂けました。 本当に助かりました。館内とても清潔でスタッフの接客も凄い良かったです。２日目でチェックアウト後、スノボーして帰る前にお風呂も利用できるのはとても良いです。ホテルの目の前にリフト乗り場があり最高です。来シーズンもまたここに宿泊しようと思います。 ##### yoshihisa Stayed 1 night in Apr 2020 Verified ### 10/10 Excellent #### Verified traveller 26 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 別格の冬夏本格リゾート 懐かしい45年ぶり奥志賀でのスキーに家内と泊まらせて頂き、暖房から室内の綺麗さ･広さも含め海外の無垢材で統一され正に本格リゾートの設計で、快適さも秀逸でした。唯、例年になく雪不足で、夕方着いた時からやっと雪が降り始めて、夕食では窓際の雪を眺めながら美味しいイタリアンを頂き「来て良かった」と実感させて頂きました。バ－ラウンジも凝った作りでお酒を飲みながらゆったりした時間が味わえました。スキーは隣の焼額スキー場まで送迎ミニバスで指定時間に送り迎えして頂き問題ありませんでした。スキー板の手入れや保管ロッカーもゆったり出来ていて、ストレスを感じることはありません。家内とも、真ん前のゲレンデで滑ることが出来る時に「又来たいね」とつぶやいた次第でした。 ##### Verified traveller Stayed 2 nights in Dec 2019 Verified ### 10/10 Excellent #### Kayoko 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Kayoko Stayed 1 night in Sep 2024 Verified ### 10/10 Excellent #### Yoram 7 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Yoram Stayed 1 night in Nov 2024 Verified ### 10/10 Excellent #### Francis 5 Oct 2024 ##### Francis Stayed 1 night in Oct 2024 Verified ### 6/10 Okay #### Sachiko 10 Sept 2024 Disliked: Staff & service ##### Sachiko Stayed 3 nights in Sep 2024 Verified ### 10/10 Excellent #### Chiyo 23 Jun 2024 ##### Chiyo Stayed 2 nights in Jun 2024 Verified ### 10/10 Excellent #### マサミチ 8 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### マサミチ Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### としお 11 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### としお Stayed 2 nights in Mar 2024 Verified ### 10/10 Excellent #### Kelly 9 Apr 2024 ##### Kelly Stayed 4 nights in Apr 2024 Verified ### 10/10 Excellent #### Takamitsu 25 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Takamitsu Stayed 2 nights in Mar 2024 Verified ### 10/10 Excellent #### Francis 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