Muslone Holidays from £367

The front desk staff and the manager were extremely friendly and accommodating from check-in to check-out. Our flight got cancelled and we couldn’t make the first night at the hotel (booked for two nights). We booked through expedia and the hotel manager went out of his way to reimburse the first night, although it was non-refundable. The hotel was very understanding and empathetic towards us. We got our money back within 2 days, all thanks to the manager. We would highly recommend this hotel to anyone who plans to travel to Bolzano. This hotel also offers the most convenient location and a rooftop restaurant where you can have an amazing breakfast with a breathtaking view of Bolzano town center. The room and the amenities are new and modern. We will no doubt to stay again if we go back to Bolzano.

No dining service after breakfast. No snacks or even a water fountain available for guests. Hotel to far from town. No decent restaurants near hotel. Swimming pool dirty. Patio furniture dirty. I will never book this hotel again. Reception & cleaning staff very friendly though!

The location of the hotel is excelent. I had booked 2 tooms. A Junior Suite with Lake view 269sq/ft and a Superior double with Terrace at 179sq/ft. However the 179sq/ft Superior double room was much better for the value because the size difference is the square footage of the terraces. Actually the standard rooms have a better location in the hotel for lake view. The rooms are spacious and the double beds are large almost like queen and 2 people can sleep comfortably in them. However the property is old and not upkept.

A nice hotel in a great location. Easy to walk to from Porta Nuova and also a short walk to Piazza Bra and Via Mazzini. The staff are so helpful. We had lunch at the hotel which was nice and great value. Also nice cocktails served by pleasant bar staff. All in all I would recommend this Hotel.

Beautiful view of the valley below. Loved the 'infinity pool' after our long drive in. We did notice a very stong odor when exiting the elevator on our floor. Not sure if it was some kind of cleaning product or if some child had an accident in the hallway but both myself and my companion found the odor very unpleasant. When I mentioned it to the staff, they seemed surprised and said they didn't notice anything. "Mountain View" was just the grassy hillside next to the hotel. The property is easy walking distance to the start of the path to "Madonna della corona" church on the cliffside and several restaurants in town. The breakfast buffet was nice with varied options.