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Reviews of Muscat Gate Hotel

3 out of 5
Muscat Gate Hotel
Way 99 Al Jamil Akbar St., Ghala Heights, Muscat

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 40 reviews" "
Rating 8 - Good. 18 out of 40 reviews" "
Rating 6 - Okay. 1 out of 40 reviews" "
Rating 4 - Poor. 0 out of 40 reviews" "
Rating 2 - Terrible. 0 out of 40 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is close to the airport. A little hard to find the road. Room was huge, bed has comfy. Would recommend
Stayed 1 night in Oct 2023

10/10 Excellent

Nithin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great affordable close to your airport if you have a car. Delicious breakfast and friendly staff.
Stayed 4 nights in Sep 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value if you have a car
Good value, you definitely need a car, and be sure not to get a room on the one side of the hotel directly adjacent to another building as those rooms are very dark.
Stayed 1 night in Mar 2022

8/10 Good

Spela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price I got this stay. U need a car because there is nothing around the hotel. Parking is free. Comfortable bed.
Stayed 1 night in Jan 2022

8/10 Good

Antara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was great
Stayed 6 nights in Nov 2021

8/10 Good

Shan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stay but dont opt breakfast here
Stayed 5 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good standard hotel with excellent staff. I would recommend it for a short term stay
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with beautiful staff. Very hospitable staff and catered for all our needs. All Food served was of top quality standard. Very clean and slept comfortably. I would definitely recommended as they went above and beyond!
Stayed 8 nights in Mar 2020
Response from Mylene- Revenue Executive on 3 May 2020
Dear Valued Guest, We appreciate your positive detailed feedback about your stay at Muscat Gate Hotel. It was a great pleasure that we read through your remarks expressing gracious comments about the level of service you were accorded at our hotel. The entire team is delighted with your feedback & look forward to being of service to you again soon.

10/10 Excellent

Verified traveller

Stayed 13 nights in Feb 2020
Response from The Management on 23 Mar 2020
Dear Valued Guest, We are glad you have had a good experience while staying at Muscat Gate Hotel. We would like to assure you our best attention at all times. Hope to see you again soon.

8/10 Good

Deniece, Fort Lauderdale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Hard to get to, so rent a car instead of taking a taxi. Nothing nearby to walk to so again rent a car. Staff is very nice and helpful. Rooms are nicely appointed. I would stay again if necessary.
Stayed 2 nights in Jan 2020
Response from The Management on 5 Feb 2020
Dear Mr. Deniece, We are glad you have had a good experience while staying at Muscat Gate Hotel. We would like to assure you our best attention at all times. Hope to see you again soon.

10/10 Excellent

Roshan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from The Management on 22 Jan 2020
Dear Mr. Roshan, We are glad you have had a good experience while staying at Muscat Gate Hotel. We would like to assure you our best attention at all times. Hope to see you again soon.

10/10 Excellent

amer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice and comfort
Stayed 1 night in Dec 2019
Response from The Management on 26 Dec 2019
Dear Valued Client, We are glad you have had a good experience while staying at Muscat Gate Hotel. We would like to assure you our best attention at all times. Hope to see you again soon. The Management

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably clean and big room. Staff was helpful. Breakfast was good. Some taxi Drivers has difficulty finding the hotel as it is relatively new.
Stayed 3 nights in Dec 2019
Response from Rachel on 18 Dec 2019
Dear Sir, We are glad you have had a good experience while staying at Muscat Gate Hotel. We would like to assure you our best attention at all times. Hope to see you again soon. The Management

10/10 Excellent

Mo, Manchester, United KINGDOM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic all round, just one thing, the hotel is located on a remote side and away from the town, but the way Oman and especially Muscat is developing, I'm sure in no time it will be pretty busy all around.
Stayed 6 nights in Oct 2019
Response from Rachel on 21 Nov 2019
Dear Valued Guest, We are glad you have had a good experience while staying at Muscat Gate Hotel. We would like to assure you our best attention at all times. Hope to see you again soon. The Management

8/10 Good

Aw, Doha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel near to Oman convention and conference centre in Muscat . 15 minutes drive from Muscat International Airport
Stayed 3 nights in Nov 2019
Response from Rachel on 11 Nov 2019
Dear Valued Guest, We are glad you have had a good experience while staying at Muscat Gate Hotel. We would like to assure you our best attention at all times. Hope to see you again soon. The Management

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport hotel
Excellent overall for then price we paid. I’d say similar standard to a new Premier inn. Very close to Muscat airport so exactly what we wanted. Fairly good breakfast. We arranged transfers through the hotel and they were there to meet us in arrivals so made it really easy. Only negative from us would be poor sound proofing, which is a real shame when it seems either newly built or fitted out. We could hear the people in next door room talking and water coming down pipes from floor above.
Stayed 1 night in Oct 2019
Response from Ecommerce Team on 2 Nov 2019
Dear Mr. Valued Guest, We thank you for your feedback and sharing us your comments. We shall look on to the negative issue assuring the comfort of the guest. We welcome the opportunity to be at your service in the future. The Management

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2019
Response from Ecommerce on 1 Oct 2019
Thank you for sharing your review. We look forward to your next visit in Muscat.

8/10 Good

Momcilo

Liked: Cleanliness, staff & service, property conditions & facilities
Alles war ok
Stayed 2 nights in Dec 2023

8/10 Good

Qays

Liked: Cleanliness
Good
Stayed 4 nights in Nov 2023

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schoon en centraal gelegen hotel. Ruime kamers, goede airco. Personeel was vriendelijk en behulpzaam. Ontbijt buffet was uitgebreid.
Stayed 10 nights in Aug 2023

10/10 Excellent

BENOIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Margret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für eine Übernachtung nach der Anreise oder vor der Abreise mit dem Flugzeug bietet das Muscat Gate Hotel eine gute und preisgünstige Übernachtungsmöglichkeit. Unser Zimmer war groß, aber leider sehr dunkel, was aber in den Sommermonaten möglicherweise auch ganz angenehm ist. Das Personal war freundlich und hilfsbereit. Man sollte sich auf keinen Fall das umfangreiche und leckere Frühstücksbüffet entgehen lassen. Nur der Kaffee aus dem Automaten war für unseren Geschmack ohne Milch ungenießbar.

10/10 Excellent

Marcel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima plek om te verblijven, grote kamers, centraal gelegen.

10/10 Excellent

max

Stayed 1 night in Nov 2022

10/10 Excellent

Hassen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement très propre a conseiller

8/10 Good

Matthieu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel de très bonne qualité, personnel gentil et souriant. Petit déjeuner complet et varié. Tres bonne étape après un long voyage.
Stayed 1 night in Oct 2022

10/10 Excellent

ABDULLAH

Stayed 1 night in Aug 2022

10/10 Excellent

Valérie

Stayed 1 night in Jul 2022

8/10 Good

Abdualmajeed

Stayed 1 night in Jan 2022

8/10 Good

veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel ôtel isolé
Bel hôtel isolé Une navette peut être commandée à l'hôtel pour vous véhiculer de l'aéroport Bon petit déjeuner
Stayed 1 night in Feb 2020
Response from Mylene- Revenue Executive on 3 May 2020
Dear Ms. Veronique, Thank you for taking the time to share your amazing review with us. We’re delighted that you have enjoyed your stay at Muscat Muscat Gate Hotel and have experienced the hotel’s facilities. We hope we’ve made your experience in Muscat more enjoyable and a memorable one and we look forward to welcoming you back in the near future.

8/10 Good

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil, service qui vient
Stayed 1 night in Mar 2020
Response from Mylene on 23 Mar 2020
Dear Ms. Lucie, We are glad you have had a good experience staying at Muscat Gate Hotel. We would like to assure you our best attention at all times.

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Response from The Management on 23 Mar 2020
Dear Valued Guest, We are glad you have had a good experience while staying at Muscat Gate Hotel. We would like to assure you our best attention at all times.

10/10 Excellent

Helmut, Stuhr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neues Hotel, toller Service, sehr schöne und große Zimmer
Stayed 1 night in Feb 2020
Response from The Management on 5 Feb 2020
Dear Mr. Helmut, We are glad you have had a good experience while staying at Muscat Gate Hotel. We would like to assure you our best attention at all times. Hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Rachel on 12 Jan 2020
Dear Valued Guest, We are glad you have had a good experience while staying at Muscat Gate Hotel. We would like to assure you our best attention at all times. Hope to see you again soon. The Management

10/10 Excellent

Foued

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Rachel on 18 Dec 2019
Dear Mr. Foued, Thank you for sharing your views. We are glad you have had a good experience while staying at Muscat Gate Hotel. We would like to assure you our best attention at all times. Hope to see you again soon. The Management

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bei Ankunft ein Preis für Frühstück genannt, in der Früh beim Frühstück einen höheren Preis genannt und bei der Abreise noch höheren Preis abgerechnet.
Stayed 2 nights in Nov 2019
Response from Rachel on 18 Dec 2019
Dear Sir, Your comments and feedback are well acknowledged and we shall endeavour at all times to be at your services. We value your comments and hope to see you very soon. The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff with good and cheap buffet option at the hotel restaurant too.
Stayed 2 nights in Nov 2019
Response from Rachel on 11 Nov 2019
Dear Valued Guest, Thank you for staying at Muscat Gate Hotel. We shall look on the buffet option to meet your expectations. We would like to assure you our best attention at all times. Hope to see you again soon. The Management

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très propre . Proche de l aeroport . Grande chambre et le personnel très serviable
Stayed 1 night in Oct 2019
Response from Management on 15 Oct 2019
Thank you for sharing us your reviews and comments. We are looking forward to welcome you again on your next visit to Muscat.

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق نظيف وسعر ممتاز
الشباب العمانيين في الاستقبال لديهم احترام عالي و احترافيه عالية في التعامل مع النزيل.
Stayed 1 night in Sep 2019
Response from Ecommerce on 1 Oct 2019
Thank you for sharing your experiences during your stay at Muscat Gate Hotel, Rest assured that our staffs remain at your disposal and felt the warmth omani hospitality. Looking forward to your next visit soon.

6/10 Okay

KYUSUN

호텔의 위치 찾기가 매우 어려움.
무스카트공항에 새벽3시30분에 도착하는 관계로 인하여 공항에서 가까운 곳에 예약을 해 두고 택시를 타고 호텔을 찾아갔는데 위치가 애매하여 한시간 정도 헤매다가 간신히 찾았음.
Stayed 1 night in Sep 2019
Response from Rachel on 5 Oct 2019
Dear Mr. Kyusun, It was our pleasure having you as our Guest at Muscat Gate Hotel. We are so glad you found our hotel a great place to stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We are happy to welcome you again in the near future.The management