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Grand Hyatt Muscat

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On the beach, motor boating
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas

Overview of Grand Hyatt Muscat

Grand Hyatt Muscat

5 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationOman Natural History Museum7 min drive
  • Popular LocationRoyal Opera House Muscat9 min drive
  • Popular LocationMuscat Grand Mall12 min drive
  • AirportMuscat (MCT-Muscat Intl.)14 min drive

Choose dates to view prices

About this area

Muscat

Located in Muscat's Shati Al Qurum neighbourhood, Grand Hyatt Muscat is in the city centre and on the beach. Travellers eager for a bit of culture can stop by Royal Opera House Muscat, while those wishing to experience the area's natural beauty can explore Qurum Beach and Muttrah Corniche. Travelling with kids? Consider Oman Natural History Museum, or check out an event or a game at Sultan Qaboos Sports Complex. Scuba diving, snorkelling and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Popular Location

What's nearby

  • Oman Natural History Museum - 7 min drive
  • Royal Opera House Muscat - 9 min drive
  • Muscat Grand Mall - 12 min drive
  • Qurum Beach - 13 min drive
  • Marah Land - 17 min drive

Getting around

  • Muscat (MCT-Muscat Intl.) - 14 min drive

Restaurants

  • Shabestan - 3 min walk
  • Buffalo Wings & Rings - 16 min walk
  • Volare Pizzeria - 17 min walk
  • Love at First Bite - 18 min walk
  • Ubhar - 3 min drive

About this property

Grand Hyatt Muscat

Upscale hotel on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Grand Hyatt Muscat's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. All 280 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include balconies, minibars and LED TVs.
Grand Hyatt Muscat offers 280 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

This Muscat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: OMR 15 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Aerobics classes
  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Motor-boating
  • Nightclub
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • German

Business services

  • Business centre
  • Conference space (8773 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for OMR 10.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: OMR 15 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: OMR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Grand Hyatt Muscat
Grand Hyatt Muscat Hotel
Muscat Grand Hyatt
Grand Hyatt Muscat Hotel Muscat
Hyatt Muscat
Muscat Hyatt
Grand Hyatt Muscat Hotel
Grand Hyatt Muscat Muscat
Grand Hyatt Muscat Hotel Muscat

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 222 out of 388 reviews
5 - Excellent 57%
Rating 4 - Good. 107 out of 388 reviews
4 - Good 28%
Rating 3 - Okay. 36 out of 388 reviews
3 - Okay 9%
Rating 2 - Poor. 16 out of 388 reviews
2 - Poor 4%
Rating 1 - Terrible. 7 out of 388 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service
Food was absolutely pathetic on Full Board. But the packing in a paper bag was so damn abusive instead of hot trolley that other hotels in Muscat like Ramada Encore are offering during Covid-19 that I would never come back to this hotel. Staff at reception was very impolite to requests. Terrible mannerism. They all need training course on how to treat guests. Cheaper staff at 5* hotel is obviously the reason. You give bananas you get .......
Stayed 10 nights in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
A comfortable stay.
A comfortable stay amidst the COVID related controls which showed limitations in services offered in various areas.
Stayed 1 night in Oct 2020

4/5 Good

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are very dirty and very outdated and we found lizards few of them all over our rooms. Very disappointed as were traveling for vacations with kids to have all this issues that was bad. But the hotel very old fashioned style very old furniture needs a big renovation for the whole place. Not recommended.
Stayed 1 night in Sep 2020