Ratings based on 985 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Couples
by A verified traveller from Seattle

Must stay hotel

Posted 22-Mar-2017
Pros: Cleaniless, pool, breakfast, service
Location: Right next to the Gateway of India and boats to Elephanta Island.
Such a beautiful and historic hotel. Their attention to detail was phenomenal. From a welcoming gift when you arrive, to all the amenties, to a goodbye token, they really care about their guests. Hotel is very beautiful, pool is sublime, as well as the breakfast. Great location, could see the Gateway to India from our room.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Mar-2017
I think they r very understanding and helpful at the front desk. the staff try to help the customers as much as they can . this is very unique to many hotels around the globe hope this sprit stay and others learn from them
5out of 5
Recommended
for Everyone
by A verified traveller from San Francisco, CA

Best hotel in Mumbai

Posted 20-Mar-2017
Pros: Everything. There are no cons.
Location: Right in front of India Gate and Elephanta ferries.
The Taj Palace is flat out the best hotel in Mumbai. It's a bit pricey, but you get what you pay for. Amazing rooms, service, grounds, and facilities. Located right by the water in front of the India Gate. Staying here was a memorable experience.
3out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA USA, Earth

Great location; however...

Posted 17-Mar-2017
This hotel has great pedigree and a prime location; however, the what must be Las Vegas-inspired interior decoration ruins its outward historic facade. While our tower room had a gorgeous view of the gate of India, that could not compensate for its moldy/musty aroma and lack of decorator's taste. The historic wing was equally uninspiring with darkened hallways (due to the 3+ ceiling fixtures that were unilluminated), that came equipped with obsequious and over-bearing staff that kept reminding us that we were not staying in that wing. God forbid we would ever have to.
5out of 5
Recommended
for Everyone
by A verified traveller from Telford Shropshire

Top quality hotel

Posted 13-Mar-2017
We were treated like royalty from the moment we arrived to the time we left nothing was too difficult for the staff
5out of 5
Recommended
for Everyone
by A verified traveller from Toronto Canada

Makes you feel special

Posted 13-Mar-2017
We could not have experienced better service or ambience anywhere. Truly is a jewel and staying in the Palace rather than Towers was well worth it. Wonderful attentive staff with attention paid to every detail.
5out of 5
Recommended
for Everyone
by A verified traveller from I.G

It's a beautiful property close to gatway of India

Posted 10-Mar-2017
It's a wonder lust experience. Perfect place to stay with a family. Once you check in, the warmth welcome by the staff will makes you feel amazed. The hotel amenities looks like it's a brand new property.
5out of 5
Recommended
for Everyone
by A verified traveller from united kingdom

Ultimate luxury

Posted 01-Mar-2017
Arrived a little nwell with a cold .the staff could not do enough for me .Hot toddysent to room with the Butler. Free upgrade from taj tower to Palace oberlooking Gateway of India. Suberb selection at breakfast . Sea view returant always busy and you have to wait for table but alternative resturant in main reception area is larger with outside seating and no wait. Pool area lovely but not enough sun beds would certainy stay again . Good deaks if you book early
5out of 5
Recommended
for Everyone
by A verified traveller from Australia

Still number one!

Posted 01-Mar-2017
Pros: Everything.
Cons: Nothing I could think of.
Location: Excellent. Best location in Mumbai.
Cannot find fault. I have stayed in hotels all over the world over a 30 year business career, and this is my number 1 pick.
5out of 5
Recommended
for Everyone
by A verified traveller from London, UK

In Mumbai, It is the place to be.

Posted 27-Feb-2017
Amazing experience and beautiful hotel with so much history. I came here as a child 35 years ago and returned as dad to show my daughter India, Mumbai, and the most beautiful hotel.