Ratings based on 277 Verified Reviews

4.0 out of 5
78% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from India

No Ac in common area + bad food

Posted 31-May-2017
Pros: Rooms +Chef Kaushik Banerjee
Cons: AC in common areas + food
The common area had bad AC cooling. AC was not working well hence you wont be able to enjoy the beautiful common area + plus the food of in room dining sucked. No presentation. Even in buffet area it was the same thing. If you have a taste and are always visiting 5 star hotels you will face disappointment. None the less the room was big spacious and very clean. The rooms are awesome.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Good business hotel

Posted 26-Apr-2017
My experience at Sahara Star started on a bad note when the room provided to me was unclean. However, the Hotel staff responded quickly and provided a better room and then over the next 2 days my experience got much better. I'd say they can do better on customer service and overall conditions of the rooms - apart from this fact, its' a decent hotel to stay for a short period.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Apr-2017
Everything was so good Location is pretty far from the city but it is still ok for me
4 out of 5
by Sanjith

One of the BEST in Mumbai!

Posted 17-Apr-2017 on Hotels
Hotel is underated - rates amongst the best in Mumbai. Well maintained and decorated. Good value for money. Check in was excellent - staff at the bar, breakfast and dining areas are true ambassadors to the hotel. My only issue was housekeeping seemed to be on their own buzz - many of my requests were either delayed or not even carried out, and when carried out was with items that did not work. I asked for mouthwash earlier in the day and when leaving the hotel at 4pm to go out, I reminded the lady at the front desk (some Aswhini or Ashmini). At 11pm when I was checking out I still did not receive same. This was my only negative at the hotel, and this is something minor. Other than this I would whole heartedly recommend the hotel to anyone! The bar tender stood out amongst most, Devalin I think!
5 out of 5
Recommended
for Everyone
by A verified traveller from Gurgaon

One of the best in Mumbai.

Posted 08-Apr-2017
I have been coming to this hotel since 2009 and this is the best hotel, the Rooms, views and the proximity to airport - all plus. The check in process this time however was slow and it took me to more than 15 mins to get the keys, I think that's something they should look into.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Mar-2017
Had a good stay very professional staff hotel ambience it's amazing but food is the only drawback over all its nice . Rooms were small comparatively
2 out of 5
by A verified traveller

A 4 star hotel not 5!!!

Posted 05-Mar-2017 on Hotels
The hotel common areas were hot and humid. The room was small and claustrophobic. slow WIFI. Hotel not in the same league as JW Marriott Juhu or Taj Bandra and they are classed as 5 star. Wont be staying here again
5 out of 5
by Rajesh

This traveller left a rating score only Posted 03-Mar-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Flint

Very busy hotel with lots of options

Posted 01-Mar-2017 on Orbitz
A very busy hotel with an interesting layout. Some rooms require a long walk to the elevator. The breakfast buffet has the largest variety I've seen at a hotel. The staff at the Japanese restaurant are very nice. I would definitely stay here again.
5 out of 5
by GENEVIEVE

One of the nicest 5* hotels close to the airport!

Posted 08-Feb-2017 on Hotels
The staff is very polite & helpful, they will go out of their way to make you fee @ home. Since Mumbai is a city with heavy traffic most of the time, this place is the first choice closer to both domestic & international airports. Good food , good music & great ambience.