Title: Palms Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1353952&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palms Hotel Guests find both relaxation and activity options at this urban retreat, with a refreshing pool for unwinding and a 24-hour health club for staying fit ## Photo gallery for Palms Hotel ![Indoor pool - Palms Hotel (Mumbai)](https://images.trvl-media.com/lodging/2000000/1360000/1354000/1353952/2d0fbc6e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Palms Hotel (Mumbai)](https://images.trvl-media.com/lodging/2000000/1360000/1354000/1353952/55c9277b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Palms Hotel (Mumbai)](https://images.trvl-media.com/lodging/2000000/1360000/1354000/1353952/d5e9a8d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Yoga - Palms Hotel (Mumbai)](https://images.trvl-media.com/lodging/2000000/1360000/1354000/1353952/7c4c3057.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, iron/ironing board - Palms Hotel (Mumbai)](https://images.trvl-media.com/lodging/2000000/1360000/1354000/1353952/7640c75a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Palms Hotel in upscale Goregaon offers a peaceful escape with a tranquil garden, playground, and indoor pool for year-round swimming. The 24-hour health club keeps fitness routines on track, and free public WiFi ensures everyone stays connected. ## Reviews 3.4 ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=1353952&PinnedHotelID=1353952&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=1353952&PinnedHotelID=1353952&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=1353952&PinnedHotelID=1353952&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=1353952&PinnedHotelID=1353952&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1353952&PinnedHotelID=1353952&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1353952&PinnedHotelID=1353952&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1353952&PinnedHotelID=1353952&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1353952&PinnedHotelID=1353952&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Standard Room ![Standard Room | Bathroom | Free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/2000000/1360000/1354000/1353952/eceb0014.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Flat-screen TV Hairdryer Private bathroom Coffee/tea maker Minibar Desk Iron/ironing board - 467 sq ft - Sleeps 3 - 1 Double Bed ### 1 BHK Service Apartment ### Highlights Air conditioning Flat-screen TV Hairdryer Private bathroom Coffee/tea maker Minibar Desk Iron/ironing board - 452 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for 2 BHK Service Apartment ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1360000/1354000/1353952/e9a1f561.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 BHK Service Apartment ### Highlights Air conditioning Flat-screen TV Hairdryer Private bathroom Coffee/tea maker Minibar Desk Iron/ironing board - 820 sq ft - Sleeps 4 - 2 Double Beds ### 3 BHK Service Apartment ### Highlights Air conditioning Flat-screen TV Hairdryer Private bathroom Coffee/tea maker Minibar Desk Iron/ironing board - 1050 sq ft - Sleeps 6 - 3 Double Beds ## You may also like Ad ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/28000000/27290000/27286000/27285962/424ffbe8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radisson Mumbai Andheri MIDC Andheri East - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMumbai-Hotels-Palms-Hotel.h1353952.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMumbai-Hotels-Palms-Hotel.h1353952.Hotel-Information) ## About the area Goregaon, a neighbourhood in Mumbai, is home to Palms Hotel. Oberoi Mall and Inorbit Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Juhu Beach and Sanjay Gandhi National Park. Looking to enjoy an event or a game while in town? See what's going on at Andheri Sports Complex, or consider a night out at JioGarden. [Visit our Mumbai travel guide](https://www.expedia.co.uk/Mumbai.dx6050062) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.16331%2C72.88469&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XFFv5a8lEsITWCnu3q3NwIP4FnA=) Survey No. 169, Royal Palms Estate, Aarey Milk Colony, Goregaon, Mumbai, 400065 ### What's nearby - ![Sanjay Gandhi National Park showing signage and a garden](https://images.trvl-media.com/place/6074866/75f3d540-0142-4b74-af2f-2c83e2196afc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sanjay Gandhi National Park 10 min walk \- 0.6 miles - Whistling Woods International 3 min walk \- 0.2 miles - Film City 4 min walk \- 0.3 miles - Chhota Kashmir Park 19 min walk \- 1.1 miles - Gorakhnath Gufa 20 min walk \- 1.1 miles ### Getting around - Kurar Village Station 5 min drive - Dindoshi Station 5 min drive - Chhatrapati Shivaji International Airport (BOM) 32 min drive ### Restaurants - City Star 3 min drive - Domino's Pizza 3 min drive - Café Coffee Day 2 min drive - Emerald Restaurant 6 min drive - Ratnagiri Malwani Food 3 min drive ## About this property ### Palms Hotel Upscale hotel located in Goregaon A garden, a playground and dry cleaning/laundry services are just a few of the amenities provided at Palms Hotel. In addition to a bar and a 24-hour health club, guests can connect to free WiFi in public areas. You'll also find perks such as: - An indoor pool - Free self-parking and valet parking - A 24-hour front desk, a front desk safe and 1 meeting room Room features All guest rooms at Palms Hotel have comforts, such as 24-hour room service and air conditioning, as well as amenities, such as safes and free newspapers. Extra amenities include: - Bathrooms with baths or showers and free toiletries - Flat-screen TVs with cable channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/124000000/123110000/123101600/123101593/236aad5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Roswyn, A Morgans Originals Hotel Vile Parle East - Pool - Spa - Free airport shuttle - Kids’ pool £378 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=123101593&PinnedHotelID=123101593&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/6000000/5920000/5910500/5910470/dcab79cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Goldfinch Hotel Mumbai Andheri East - Spa - Parking included - Free Wi-Fi - Restaurant 7.0 Good 88 reviews £55 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=5910470&PinnedHotelID=5910470&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/4000000/3920000/3910400/3910400/4c4f92c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Svenska Design Hotel, Mumbai Andheri West - 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Free valet parking on site - Limited on-site valet and self parking - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A restaurant ### Things to do - 24-hour health club - Indoor pool - Playground ### Family friendly - Indoor pool - Playground - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Meeting room ### Outdoors - Garden - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking - Wheelchair-accessible path of travel ## Room amenities ### Bedroom - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Air conditioning - Desk - Free daily newspapers - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: noon; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for INR 595 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Rollaway bed fee: INR 595 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Palms Hotel Mumbai Palms Mumbai Hotel Royal Palms Mumbai Royal Palms Mumbai Palms Hotel Tower And Villas Palms Hotel Convention Centre Palms Hotel Hotel Palms Hotel Mumbai Palms Hotel Hotel Mumbai ## Frequently asked questions ### Does Palms Hotel have a pool? ### Is Palms Hotel pet-friendly? ### How much is parking at Palms Hotel? ### What time is check-in at Palms Hotel? ### What time is check-out at Palms Hotel? ### Where is Palms Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Palms Hotel Reviews 3.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 4.8 Cleanliness ### 3.8 Location ### 4.0 Staff & service ### 3.8 Property conditions & facilities 10 - Excellent 1 8 - Good 2 6 - Okay 1 4 - Poor 7 2 - Terrible 17 ## Reviews ### 4/10 Poor #### Arpit, ahmedabad 28 Jan 2017 Liked: Cleanliness, room comfort Disliked: Staff & service Room service is not up to the mark, require kitchen in hotel with 24 hours facility, bath tub was not working, Water either to hot or to cold ##### Arpit ### 8/10 Good #### Asif 5 Jan 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort nice Hotel and value for money. Stay was good and comfortable, The staff are very friendly, I am gonna be coming back sooner for sure . ##### Asif ### 2/10 Terrible #### Verified traveller 26 Dec 2016 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Far away from the city... Very bad maintainance ... Good id you want to party with friends.. Big rooms ##### Verified traveller ### 4/10 Poor #### Verified traveller 14 Dec 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very poor The hotel is not in working conditions. There is no restaurant to serve. Food is to be ordered from local restaurants & it is served in plastic bags. Horrible condition & wastage of money ##### Verified traveller ### 2/10 Terrible #### Verified traveller 24 Nov 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a terrible experience and will not recommend anyone this hotel. Dont undersatdn how did it get 4 stars. I wont even give 0.4 stars ##### Verified traveller ### 2/10 Terrible #### Nitin 25 Sept 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel is in pathetic state. Its under renovation & I am not sure why they are still accepting bookings. No food, no room service. ##### Nitin ### 2/10 Terrible #### Gaurav, Oman 30 Aug 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Expedia makes false promises I opted for a 5 star hotel and what I got was a sad excuse of a hotel barely more than 1 star... all restaurants closed , property under renovation, water filled carpets, 3-4 dishes in breakfast.. Please do not advertise false deals...this was my last booking with Expedia. ##### Gaurav ### 4/10 Poor #### Verified traveller 18 Aug 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### no restaurent,taxi,very poor service in this hotel hotel way road is very bad. no service ex. taxi, auto,restaurent,near by any shops. ##### Verified traveller ### 2/10 Terrible #### lasse jonas, Norway tangen 17 Aug 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Most lousy five-star ever rating one star The most Hari Bol hotel state ever right from the entry to the hotel no one help me whit my bags The rooms were in so poor condition that the Vindell will shaking on the fourth floor the Wi-Fi was not working in the room the restaurant was not working at the hotel the swimming pool was under construction the metal detector did not workThe lift did not work there was fungus growing om de Selinger af te HotelDe Moost dirty corridors De staaf was ok but the rest of the stay in the hotel wash horrible ##### lasse jonas ### 2/10 Terrible #### Jitendra, Delhi 11 Aug 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst 5 star hotel ever experienced Worst experience in any 5 star property till today. I do not know why Hotels.com is selling rooms of this hotel. No cleanlyness, smell in the rooms, no hot water in bathroom, no room freshner in the hotel, telephones are not working at all, power goes frequently and you have to live in the dark for more than 15 minutes each time power goes, lifts dont work most of the time. Worst breakfast I have ever had in a 5 star hotel. They dont have table salt also to serve you. Oops my god, it all happened in one night with us and surprisingly we survived. NEVER GO THIS HOTEL PLEASE. ##### Jitendra ### 4/10 Poor #### Nitin 7 Aug 2015 Liked: Cleanliness Disliked: Property conditions & facilities #### Good but far Too far from city. Property under rennovation. Room is good and staff is helpful ##### Nitin ### 2/10 Terrible #### S, London 10 Feb 2015 Disliked: Cleanliness, property conditions & facilities, room comfort #### Shocking I arrived to a hotel that was nothing like any photos had no bar, the place was an hour and a half out of Mumbai. They had the wrong booking and an entire floor of it was on fire. The hotel manager was on her own and did her best to assist me but it was frankly shocking. I refused to check in (another reason being, the booking was wrong and I was going to be kicked out the following day anyway) ... I'm still struggling to get my money back ##### S ### 4/10 Poor #### Juha, Loviisa 9 Dec 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Intialainen kokemus Valitettavasti hotelli oli tyypillisesti intialainen, huonolla tavalla. Mikään ei toiminut kunnolla ja varsinkin asioitten korjaus kesti tuskastuttavan kauan tai sitä ei tapahtunut ollenkaan , kuten esim. huoneen suihku. Hotelli sijaitsee kukkulalla keskellä Mumbaita, mutta tie sinne on erittäin huonokuntoinen ja todella masentavien maisemien kautta. Ainakin kolme kilometriä ilman mitään "pysyvää" asutusta. Hotellissa ei tarjota alkoholia ja lähimpiin muihin ruokapaikkoihin oli varmaan neljä kilometriä. Kymmeniltä takseilta kysyttäessä kukaan ei tiennyt hotellia tai missä se on.Valitettavasti en uskalla suositella hotellia oikeastaan kenellekään, jollei halua extreme intialaista kokemusta, ja maksaa siitä ylihintaa. ##### Juha ### 2/10 Terrible #### Rajeev Asija 7 Dec 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The most horrible experience that you can imagine The most horrible experience that you can imagine. Right from the check-in to check-out, it was really very poor service. We reached the hotel at 10PM and it took 4 hours to check-in . The staff was completely clueless and helpless. No one from the management was to be seen. The nightmare continued after check-in as the room was non-functional - AC not working, toilet flush not working, shower is only a trickle , kettle doe snot work and so on. No one picks up the phone at the reception. You are completely helpless and want to run away from this place at the first opportunity and that is what we did even though we paid online for 3 nights Almost every guest was screaming at the staff at the reception but what can the staff do .. they have no clue how to run a hotel or what is the meaning of customer servive ##### Rajeev Asija ### 2/10 Terrible #### Neeraj, Delhi 6 Dec 2014 Liked: Property conditions & facilities Disliked: Staff & service #### Awful services Very slow service. ##### Neeraj ### 2/10 Terrible #### Sanjib, Delhi 6 Dec 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### DISASTER- AVOID AT ANY COST Nothing works in the hotel - the showers don't, the net does not ,the TV in my rom did not. N despite bringing this to the attention of the staff nobody could do anything. N I found that everyone staying there was having similar problems ##### Sanjib ### 2/10 Terrible #### harpal, london 5 Dec 2014 Disliked: Staff & service, property conditions & facilities, room comfort #### dont ever stay at this place awful stay from the moment I arrived, room not ready (this as at midnight) and staff not sure when, construction in some rooms still incomplete, no internet, no cars available in the morning . So all in all the worst experience I have ever had and the staff not able to respond honestly. I was told wait 5mins whilst room is being made ready and 2 hours later it was still 5 mins, had I had other options I would have left immediately ##### harpal ### 2/10 Terrible #### paul, australia 19 Nov 2011 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### backyard dump Stay here if you want food poisoning. Food and hygeine here is at a low level, it is not a 3 star at all, more like 1 star at best. The safe in the room did not work, the TV did not work, the electricity was intermittent on some days, need I say more. The staff, particularly the duty manager are ignorant. I checked out early and had ot relocate to another hotel due to the lousy food qaulity and cleanliness primarily. ##### paul ### 2/10 Terrible #### Inger S, Oslo 8 Oct 2011 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Palms Hotel tower and villas/ Mumbai Palms Hotell Tower and Villas, er ikke det hotellet som vises på bildene under Hotels.com. Det er nabohotellet, som ligger 1 km unna, men med samme eiere. Palms hotel tower and villas er opprinnelig et gammelt erverdig hotell fra kolonitiden. De røde plysjmøblene fra den gang, brukes ennå. Hotellet bar preg av forfall, det var mugg overalt, og hotellet var under restaurering. Jeg bestilte hotellet pga bassenget. Det var ingen solsenger, og arbeiderne som jobbet på taket glante ned. Bygningsmateriale blåste også ned i svømmebassenget. Inngangspartiet var også fullt med bygningsmaterialer og rot. Hotellet lå en halv time fra kjørbar vei. Det var ingen butikker i nærheten. Hotellet var en stor skuffelse, og jeg følte meg lurt. ##### Inger S ### 4/10 Poor #### 送迎サービス, 東京 20 Sept 2011 Disliked: Staff & service #### 無料送迎サービスは無かった（｀´）有料だった ムンバイ国内空港で送迎を待っていたが1時間待っても来なかった!親切な現地の人がホテルに電話してくれたら２０分で行くと返答であったのに････結局タクシーで行った。帰りも国際空港まで送迎を頼んだらホテルの車だっだが７５０ルピー取られた。フロントで頼んだ時から無料ではなく７５０ルピーとは言われていた。乗らないと帰れないので頼むしかない。これはエクスペディアの間違いなのか?ホテルか?ドッチが悪いのかは分らないが有料であることは間違いない! こういう間違いはありがちだが不愉快だった! ##### 送迎サービス ### 2/10 Terrible #### Kapil, Pune 3 Jul 2011 Disliked: Cleanliness, staff & service, property conditions & facilities #### Very Shabby The location is good, had a little problems reaching to the place. Very big property but very shabbly maintained. The rooms were good enough but with spots all around the room. Electric sockets hanging, black spots in the bathroom. Food was not at all the kind to be served. Rooms cost is pretty reasonable but the restaurant & the bar is overly expensive compared to the room which looked like a shabby highway hotel where a person would rest whn driving long distances. Big property but no maintenance at all. Wi-fi is charged one grand for 24 hours. Ive been in bigger 5 stars but none of them ever charged for wi-fi. I was thr for just 12 hrs but my overall experience " have much much better places in Mumbai. ##### Kapil ### 2/10 Terrible #### Rita, London, United Kingdom 20 Feb 2011 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mumbai This is a very poor hotel and we are disappointed that Expedia continues to include the hotel on its website. We booked a deluxe villa and got a villa with mould on every wall of the room and bathroom, spider webs in every corner and a bath/shower/toilet that didnt seem like it had been cleaned since the 1980's. Upon entering the area of our villa there was an intense strong mould/damp smell. The water from bathroom taps spluttered out and was brown in colour. The hotel felt like the titanic - it might have been prestiguous in its day, but all thats left now are some old chandeliers full of spider webs, horrible mould and carpets that make your shoes dirty due to the in-ground filth. For our deluxe breakfast we were told there were no plates and no hot water for tea. The juice was also sparse and had black bits in it. There were ants/spiders on the tables and we werent able to have any toast as the toaster was unsafe to use! Our phone in our villa didnt work and the in-room safes werent working in the whole hotel. The bed was rock hard and it probably would have been more comfortable sleeping on the floor except I probably wouldnt have let my dog sleep on the floor. The location was equally disappointing - far away from most things. On our first day we struggled to get a taxi to take us to the hotel. Once there, we struggled to get a taxi to take us out. This is an awful hotel - I wouldnt recomend it to my worst enemy. ##### Rita ### 8/10 Good #### Anonymous 22 Apr 2009 Liked: Cleanliness, staff & service, room comfort #### Peace at the Palms It's right near the airport, and so calm and peaceful that you would think it was far away. I really enjoyed my stay there. ##### Anonymous ### 10/10 Excellent #### Verified traveller 21 Nov 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 4/10 Poor #### Verified traveller 12 Sept 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ---