Title: Oriental Residency Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=657&destination=Mumbai%2C+Maharashtra%2C+India&selected=2470917&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Oriental Residency Hotel Two restaurants serve favorite meals at this welcoming hotel, where guests can step out to the sunny terrace for relaxing views after dining ## Photo gallery for Oriental Residency Hotel ![Banquet hall - Oriental Residency Hotel (Mumbai)](https://images.trvl-media.com/lodging/3000000/2480000/2471000/2470917/54ccd19a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Banquet hall - Oriental Residency Hotel (Mumbai)](https://images.trvl-media.com/lodging/3000000/2480000/2471000/2470917/39852fa5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Oriental Residency Hotel (Mumbai)](https://images.trvl-media.com/lodging/3000000/2480000/2471000/2470917/3031782c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Porch - Oriental Residency Hotel (Mumbai)](https://images.trvl-media.com/lodging/3000000/2480000/2471000/2470917/b02423bb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains - Oriental Residency Hotel (Mumbai)](https://images.trvl-media.com/lodging/3000000/2480000/2471000/2470917/41db4839.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Oriental Residency Hotel sits near Hill Road, offering travelers a warm welcome. Guests enjoy two on-site dining options and start their day with a free full breakfast. The terrace provides pleasant views, while the business center keeps everyone connected with WiFi. ## Reviews 7.6 Good ## Popular amenities - Breakfast included - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Business services £50 includes taxes & fees 3 May - 4 May ## Room options ### Check availability for these dates Tonight [Apr 5 - Apr 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=2470917&PinnedHotelID=2470917&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=2470917&PinnedHotelID=2470917&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 6 - Apr 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=2470917&PinnedHotelID=2470917&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=2470917&PinnedHotelID=2470917&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2470917&PinnedHotelID=2470917&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2470917&PinnedHotelID=2470917&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=2470917&PinnedHotelID=2470917&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=2470917&PinnedHotelID=2470917&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed City view Terrace Showing 5 of 5 rooms ### View all photos for Premium Room ![Premium Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2480000/2471000/2470917/59fb5a2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 8.0 Very good 1 review - City view - 300 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Luxury Room, 1 King Bed ![Luxury Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2480000/2471000/2470917/b2b81396.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed 8.0 Very good 1 review - City view - 310 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Classic Room, 1 King Bed ![Classic Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2480000/2471000/2470917/efb060d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed 8.8 Excellent 3 reviews - City view - 280 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Twin Room ![Premium Twin Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2480000/2471000/2470917/cb358836.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room - City view - 300 sq ft - Sleeps 3 - 1 Single Bed ### View all photos for Premium Room, Smoking, Terrace ![Premium Room, Smoking, Terrace | View from room](https://images.trvl-media.com/lodging/3000000/2480000/2471000/2470917/988807b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Smoking, Terrace - City view - 350 sq ft - Sleeps 3 - 1 King Bed ## You may also like Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/124000000/123110000/123101600/123101593/4e398776_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Roswyn, A Morgans Originals Hotel Vile Parle East - Pool - Spa - Free airport shuttle - Kids’ pool 10.0 Exceptional 1 review £272 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Mumbai-Hotels-Roswyn.h123101593.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=6050062&destination=Mumbai (and vicinity)&destType=MARKET&latLong=19.107168,72.891596&searchId=613bf4d1-a0a1-4e68-8d0a-0d62d6308b01&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/91000000/90310000/90302400/90302387/31e8c4cb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Mumbai International Airport Andheri East - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMumbai-Hotels-Oriental-Residency-Hotel.h2470917.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMumbai-Hotels-Oriental-Residency-Hotel.h2470917.Hotel-Information) ## About the area Located in Khar, a neighbourhood in Mumbai, Oriental Residency Hotel is near the airport and near a train station. Linking Road and Hill Road are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jogger's Park and Bandstand Promenade. Carter Road Promenade and Mt. Mary Church are two other places to visit that come recommended. [Visit our Mumbai travel guide](https://www.expedia.co.uk/Mumbai.dx6050062) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.06758%2C72.83626&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jzNmmolbV2VmT_e8zkj-X9GN3yw=) P D Hinduja Marg Off SV Rd, Khar (West), Mumbai, Maharashtra, 400052 ### What's nearby - ![Linking Road](https://images.trvl-media.com/place/657/e884ab4e-b6cd-4953-a9ed-b9e505ede60b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Linking Road 3 min walk \- 0.2 miles - ![Juhu Beach](https://images.trvl-media.com/place/6050097/cb60cc9b-6d67-4020-8407-c164e14404c7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Juhu Beach 8 min drive \- 1.5 miles - Hill Road 19 min walk \- 1.0 mile - Carter Road Promenade 19 min walk \- 1.1 miles - Lilavati Hospital 7 min drive \- 1.3 miles ### Getting around - Dadar Western Station 6 min drive - Mumbai Khar Road Station 7 min walk - Chhatrapati Shivaji International Airport (BOM) 23 min drive ### Restaurants - Mag Street Café 5 min walk - Khar Social 3 min walk - Quality Frankie 6 min walk - Oriental Residency Hotel 1 min walk - Kofuku | 幸福 5 min walk ## About this property ### Oriental Residency Hotel Hotel near Linking Road Located close to Hill Road and Carter Road Promenade, Oriental Residency Hotel provides free full breakfast, a terrace and dry cleaning/laundry services. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar and a business centre. Other perks at this hotel include: - Free self-parking - Limo/town car service, a front desk safe and tour/ticket information - Concierge services, a lift and free newspapers Room features All guest rooms at Oriental Residency Hotel offer comforts, such as 24-hour room service and air conditioning, in addition to amenities, such as safes and WiFi. Extra amenities include: - Bathrooms with rainfall showers and free toiletries - 22-inch LCD TVs with premium channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/32000000/31950000/31947700/31947615/6fd97073.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramee Techome Khar - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 112 reviews £73 includes taxes & fees 25 Apr - 26 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-25&endDate=2026-04-26&selected=31947615&PinnedHotelID=31947615&HadPinnedHotel=true®ionId=-1&adults=2) ![Super Deluxe Room | Memory-foam beds, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2800000/2794300/2794220/32ce6b35.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Regal Enclave Khar - All-inclusive - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 217 reviews £38 includes taxes & fees 11 Apr - 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Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 150 reviews £40 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=1742049&PinnedHotelID=1742049&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=2470917&PinnedHotelID=2470917&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2470917,31947615,2794220,6225,87484745) ## Property amenities ### Internet - Available in all rooms: WiFi (INR 300) - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Limo/town car service - Free self parking on site - Limited on-site self parking ### Food and drink - Free full breakfast available daily 7 AM to 10 AM - 2 restaurants - A bar/lounge - Snack bar/deli ### Restaurants on site - Ozone Bar - Soul ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 5,000 square feet of conference space - Business centre ### Outdoors - Terrace ### Accessibility - Lift ### More - 1 building - 3 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 22-inch LCD TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for in-room wireless Internet: INR 300 (rates may vary) - Airport shuttle fee: INR 1000 per vehicle (one way) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hotel Oriental Residency Oriental Residency Oriental Residency Hotel Oriental Residency Hotel Mumbai Oriental Residency Mumbai The Oriental Residency Hotel Mumbai (Bombay) Oriental Residency Hotel Hotel Oriental Residency Hotel Mumbai Oriental Residency Hotel Hotel Mumbai ## Frequently asked questions ### Is Oriental Residency Hotel pet-friendly? ### How much does it cost to stay at Oriental Residency Hotel? ### How much is parking at Oriental Residency Hotel? ### What time is check-in at Oriental Residency Hotel? ### What time is check-out at Oriental Residency Hotel? ### Does Oriental Residency Hotel provide a shuttle to the airport? ### Where is Oriental Residency Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Oriental Residency Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.8 Location ### 8.0 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 43 8 - Good 54 6 - Okay 21 4 - Poor 16 2 - Terrible 9 ## Reviews Verified ### 10/10 Excellent #### Tony 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great lace to stay. Location perfectly situated to all bars and restuarant. I will definately xxx ##### Tony Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Tony 7 Dec 2025 Liked: Cleanliness, staff & service, amenities Room was good for the price. Service was very good and professional. Lobby staff was very helpful and looked after anything I needed. Highly recommend. Great location near train station and many shops nearby. ##### Tony Stayed 8 nights in Nov 2025 Verified ### 8/10 Good #### Kenneth 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities food and staff were excellent. my 3rd stay here ##### Kenneth Stayed 13 nights in Jul 2025 Verified ### 10/10 Excellent #### Greg 26 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place to stay and very nice staff ##### Greg Stayed 17 nights in May 2024 Verified ### 10/10 Excellent #### Ashutosh 24 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Go to hotel in Khar, Mumbai Clean and very professional hotel. Rooms are cozy and offers a comfortable stay. ##### Ashutosh Stayed 2 nights in Mar 2025 Verified ### 4/10 Poor #### Francis 26 Sept 2025 Bathroom had mould Room needs renovation The 2nd floor was going through renovation so it was really noisy with drilling n banging Kitchen was average but Arun was a breath of fresh air He conversed in English n very helpful Food ordered room service was tasty Breakfast menu was repetitive and mainly Indian cuisine Considering the noise the rooms should have been cheaper Overall I would rate this hotel on the low scale but once it is renovated it will be a better place to stay ##### Francis Stayed 21 nights in Sep 2025 Verified ### 10/10 Excellent #### BRAD 22 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, outstanding service, host very friendly! ##### BRAD Stayed 13 nights in Jul 2024 Verified ### 10/10 Excellent #### Asif 10 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Awesome hotel in the heart of vibrant Mumbai! What a fantastic stay – the hotel is perfectly located in the middle of the bustling city, making it super convenient to explore Mumbai’s energy and charm. A big kudos to the entire team for their warm hospitality and excellent service. Special mention to Deepak, who truly goes above and beyond to make every guest feel welcomed and cared for. Thank you for a memorable experience – I’ll definitely be back! ##### Asif Stayed 7 nights in May 2025 Verified ### 10/10 Excellent #### Manojkuma 27 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Their SOUL Restaurant staff is simply amazing caring. We were stomach sick and Arun Shetty, Sunil Jadhav and their team took care of our custom recommended diet requirement. It was almost home away from home. ##### Manojkuma Stayed 6 nights in Apr 2025 Verified ### 10/10 Excellent #### Benjamin 23 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Arun S was polite and helped us with breakfast every morning. The reception staff were also very helpful. Good position. ##### Benjamin Stayed 3 nights in Feb 2025 Verified ### 10/10 Excellent #### Rajesh 31 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay. This is my third or fourth stay at Oriental Residency. The rooms are good. Comfortable. Breakfast is good. And staff is very friendly. Deepak and Supriya are great. Hotel needs a little upkeep. Center location. ##### Rajesh Stayed 4 nights in Dec 2024 Verified ### 6/10 Okay #### Viet 24 Apr 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities If it wasn't for the customer services eg. reception lead by Deepak who was super efficient & the restaurant lead by Arun, we'd not have chosen the Oriental for our stay given its physical rundown condition. Arun & his team went above & beyond to accommodate our special dietary requirements while we were receiving extensive dental treatment. We're very grateful to him & his team. Thank you for looking after us! ##### Viet Stayed 13 nights in Apr 2025 Verified ### 8/10 Good #### Srinivas 17 Mar 2025 Staff is nice. ##### Srinivas Stayed 10 nights in Mar 2025 Verified ### 10/10 Excellent #### DHRUV 22 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Property was nice. Staff was courteous ##### DHRUV Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Constantino 1 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were excellent always willing to help ##### Constantino Stayed 15 nights in Aug 2022 Verified ### 8/10 Good #### Steven 2 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities The Oriental Residency is a good hotel to consider when visiting Mumbai. The rooms are comfortable with aircon, wifi, and flat screen TV. The meals from The Soul Restaurant were delicious and the staff are courteous . Location was good for me as I was in Mumbai for dental surgery and it's 5 minutes walking distance to Dentzz Dental. For anyone on a budget, the Oriental Residency is a great hotel to consider. ##### Steven Stayed 19 nights in Jul 2024 Verified ### 2/10 Terrible #### Akshay 21 Apr 2025 Disliked: Cleanliness, amenities, property conditions & facilities Room was very inappropriate and totally opposite which is seen in pictures. So, overall don't go for this hotel at all. There are many nearby hotels which much appropriate than this one. I would raise the complaint for complete refund of my amount which i feel is wasted for this hotel. ##### Akshay Stayed 5 nights in Apr 2025 Verified ### 6/10 Okay #### Ayesha 12 Oct 2022 Liked: Staff & service Disliked: Amenities, property conditions & facilities Nice location. Courteous staff. Basic things like hand/face towels, hair dryer, ashtray etc had to be asked for. Room provided for triple occupancy was too small, with very little leg space and no space (as in chair/sofa etc) to sit. ##### Ayesha Stayed 3 nights in Oct 2022 Verified ### 4/10 Poor #### SAKSHI 4 Apr 2025 Internet was not working and voucher regarding problem i faced with staff ##### SAKSHI Stayed 1 night in Apr 2025 Verified ### 6/10 Okay #### Verified traveller 28 Jan 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Would not recommend. Not worth the price. Rooms are old and very small with a very dirty look and feel and we were apparently upgraded. Definitely will not stay here again. ##### Verified traveller Stayed 1 night in Jan 2023 Verified ### 4/10 Poor #### Ravindra 19 Apr 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The property needs solid facelift. Most of the fixtures are loose or falling. Curtains were off the hooks. Bathroom has less light for shaving. Toilet pot was very dirty. Breakfast was so so with very limited spread. Over all it was not worth the price we paid. ##### Ravindra Stayed 1 night in Apr 2024 Verified ### 2/10 Terrible #### Basel 30 Sept 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Very bad and dirty and not worth a fraction of the price ##### Basel Stayed 3 nights in Sep 2022 Verified ### 2/10 Terrible #### BHARAT 11 Aug 2022 Disliked: Cleanliness, property conditions & facilities The photos are out of date! The room was filthy! THere were dead insects on the window seals. The toilet was badly stained. There was dirt and scale around the shower door. the walls of the shower were dirty. There was a smell in the room. The bin in the bathroom was rusty and dirty. We cleaned all the surfaces with Lyzol wipes, and the wipes were black with dirt and dust. Would NEVER stay here again! The management was also not firendly. We had booked a Luxury room and were shown 5 rooms which were all substandard. We settled for a premium room which was the best of the worst. The manager refused to refund the difference. A couple of the front desk staff would ignore us because we complained. The breakfast and staff in the morning at breakfast led by Arun Shetty were fantastic though! ##### BHARAT Stayed 20 nights in Jul 2022 Verified ### 2/10 Terrible #### Shubhankar 10 Mar 2023 Disliked: Staff & service, amenities, property conditions & facilities I booked this hotel because I had a really good experience from my previous stay. Now this hotel staffer whoever was on duty on 3rd March night gave us the worst ever travel experience. In the middle of the night he simply said we dont have your reservation or booking and I cant help you. This happened when I had booked the hotel 2 months in advance. I never had seen the a Hotel did not get a booking after 2 months. I was carrying a 6 month old child and she was crying as we could get rest after traveling from us and he simply did not allow us on the hotel premises and was discourteous as well and when another hotel staffer or porter tried to help he asked him not to. We even asked if he could give us a room with extra payment and he even denied that and he was more concerned of entry door opening and closing as we were trying to calm our child and trying to book another hotel.$140 dollar wasted. My child cried for 3-4 hours as all the hotels 3 or 4 star were all full when we tried to book another hotel. When I asked for a refund through Expedia the management also did not pick the Customer service reps call and did not refund our booking. Please avoid this Hotel at all cost. ##### Shubhankar Stayed 2 nights in Mar 2023 Verified ### 10/10 Excellent #### vishnu 19 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Xux ##### vishnu Stayed 1 night in May 2024 ### Expedia's Latest Trends ### Hotels > - [Villas Perpignan](https://www.expedia.co.uk/Perpignan-Villas.d2777-aaVillas.Travel-Guide-Accommodation) > - [Hotel Hoxton](https://www.expedia.co.uk/Mumbai-Hotels-Hotel-Hoxton.h110992714.Hotel-Information) > - [IRA By Orchid Mumbai T-2 International Airport](https://www.expedia.co.uk/Mumbai-Hotels-IRA-By-Orchid-Mumbai-T-2-International-Airport.h916586.Hotel-Information) > - [Lemon Tree Premier Mumbai Intl. 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