Title: Hotel Metro Palace Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=2564478&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Metro Palace Two restaurants serve breakfast to barbecue in Bandra West, where the hotel's concierge helps guests discover the neighborhood's hidden gems ## Photo gallery for Hotel Metro Palace ![Property entrance - Hotel Metro Palace (Mumbai)](https://images.trvl-media.com/lodging/3000000/2570000/2564500/2564478/f4b9ce8c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance - Hotel Metro Palace (Mumbai)](https://images.trvl-media.com/lodging/3000000/2570000/2564500/2564478/c5f6f102.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Hotel Metro Palace (Mumbai)](https://images.trvl-media.com/lodging/3000000/2570000/2564500/2564478/d486afec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night - Hotel Metro Palace (Mumbai)](https://images.trvl-media.com/lodging/3000000/2570000/2564500/2564478/e4bcaeee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment with complimentary one way airport transfer | Individually decorated, individually furnished, desk, blackout curtains - Hotel Metro Palace (Mumbai)](https://images.trvl-media.com/lodging/3000000/2570000/2564500/2564478/6271ed5b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Metro Palace in Bandra West offers a warm welcome and convenient amenities. Guests enjoy in-room WiFi, on-site car rentals, and tour assistance from the concierge. The 24-hour front desk ensures all needs are met throughout the day. ## Reviews 6.8 ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Parking available - Bar - Laundry room £44 includes taxes & fees 3 Feb - 4 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=2564478&PinnedHotelID=2564478&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=2564478&PinnedHotelID=2564478&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=2564478&PinnedHotelID=2564478&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=2564478&PinnedHotelID=2564478&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2564478&PinnedHotelID=2564478&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2564478&PinnedHotelID=2564478&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=2564478&PinnedHotelID=2564478&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=2564478&PinnedHotelID=2564478&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Apartment ![Apartment | Living area | 36-inch LCD TV with cable channels, TV](https://images.trvl-media.com/lodging/3000000/2570000/2564500/2564478/dadd208c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment ### Highlights Balcony Individually furnished Individually decorated Air conditioning LCD TV Ceiling fan Separate bedroom Blackout curtains - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Suite ![Suite | Individually decorated, individually furnished, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2570000/2564500/2564478/2333a24a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Balcony Individually furnished Individually decorated Air conditioning LCD TV Ceiling fan Separate bedroom Blackout curtains - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Room ![Room | Individually decorated, individually furnished, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2570000/2564500/2564478/5fcf8b91.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Balcony Individually furnished Individually decorated Air conditioning LCD TV Blackout curtains Ceiling fan Free bottled water - 200 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMumbai-Hotels-Hotel-Metro-Palace.h2564478.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMumbai-Hotels-Hotel-Metro-Palace.h2564478.Hotel-Information) ## About the area Located in Bandra West, a neighbourhood in Mumbai, Hotel Metro Palace is in the entertainment district and near the beach. Juhu Beach and Sanjay Gandhi National Park reflect the area's natural beauty and area attractions include Hakone and Maharashtra State Lawn Tennis Association. Film City and Water Kingdom are also worth visiting. [Visit our Mumbai travel guide](https://www.expedia.co.uk/Mumbai.dx6050062) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.05594%2C72.83414&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=y8aYfKLyw_vK0s9i8Jdt-zok4Lc=) 355 Ramdas Nayak Road, Bandra (west) Mumbai, Mumbai, Maharashtra, 400050 ### What's nearby - ![Graffiti depicting Anarkali, which is a 1953 Hindi drama film based on the historical legend of the Mughal emperor Jahangir, who as per legend, revolted against his father Emperor Akbar over his love for common girl, Anarkali. #StreetArt](https://images.trvl-media.com/place/657/b4ea3a8f-f317-441e-9064-d2f4a8ec1463.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Linking Road 6 min walk \- 0.4 miles - Hill Road 1 min walk \- 0.1 miles - Elco Arcade 1 min walk \- 0.1 miles - Lilavati Hospital 9 min walk \- 0.5 miles - Bandstand Promenade 20 min walk \- 1.1 miles ### Getting around - Dadar Western Station 5 min drive - Mumbai Bandra Station 10 min walk - Chhatrapati Shivaji International Airport (BOM) 23 min drive ### Restaurants - Elco Veg Restaurant 1 min walk - Elco Chat Corner 1 min walk - Love Fools 3 min walk - East 7Th Pizza & Deli 2 min walk - Sac Churro Chocolateria 5 min walk ## About this property ### Hotel Metro Palace Hotel located in Bandra West A coffee shop/cafe, dry cleaning/laundry services and car hire on-site are just a few of the amenities provided at Hotel Metro Palace. At the two on-site restaurants, enjoy breakfast, lunch, dinner and barbecue. In addition to a bar, guests can connect to free WiFi in public areas. You'll also find perks such as: - Self-parking (surcharge), tour/ticket information and luggage storage - A front desk safe, a 24-hour front desk and concierge services - A porter/bellboy, ATM/banking services and free newspapers Room features All rooms are individually furnished, and have comforts such as air conditioning, in addition to thoughtful touches such as WiFi and free newspapers. Extra conveniences in all rooms include: - Showers and free toiletries - 36-inch LCD TVs with cable channels - Balconies, coffee/tea makers and ceiling fans ## Similar properties ![International cuisine](https://images.trvl-media.com/lodging/18000000/17750000/17741500/17741427/6747f7ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lucky Hotel Bandra Bandra West - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 6.6 22 reviews £44 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=17741427&PinnedHotelID=17741427&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite Room | Minibar, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/2000000/1490000/1486600/1486546/f79a74b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramee Guestline Hotel Khar Khar - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available 6.0 68 reviews £39 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=1486546&PinnedHotelID=1486546&HadPinnedHotel=true®ionId=-1&adults=2) ![Banquet hall](https://images.trvl-media.com/lodging/3000000/2480000/2471000/2470917/54ccd19a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oriental Residency Hotel Khar - Breakfast included - Parking included - Free Wi-Fi - Restaurant 7.6 Good 143 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=2470917&PinnedHotelID=2470917&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room | Free WiFi](https://images.trvl-media.com/lodging/116000000/115210000/115200200/115200148/77183396.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WIND FLOWER Bandra West - Free Wi-Fi - Housekeeping 4.0 2 reviews £23 includes taxes & fees 5 Mar - 6 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=115200148&PinnedHotelID=115200148&HadPinnedHotel=true®ionId=-1&adults=2) ![Super Deluxe Room | Memory-foam beds, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/3000000/2800000/2794300/2794220/32ce6b35.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Regal Enclave Khar - All-inclusive - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 211 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=2794220&PinnedHotelID=2794220&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1520000/1518800/1518797/a13862ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel Bawa Suites Khar - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available 7.6 Good 96 reviews £43 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=1518797&PinnedHotelID=1518797&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Double Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/114000000/113330000/113322100/113322056/c4c5a1a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MyOtel - Santacruz Santacruz - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available 8.0 Very good 3 reviews £52 includes taxes & fees 7 Feb - 8 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=113322056&PinnedHotelID=113322056&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/70000000/69780000/69772500/69772475/3008d1db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lucky Service Apartments Bandra West - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available 4.8 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=69772475&PinnedHotelID=69772475&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Quadruple Room, 1 Bedroom | Premium bedding, down duvets, memory-foam beds, in-room safe](https://images.trvl-media.com/lodging/11000000/10940000/10935100/10935096/f4f24dda.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apartment In Mumbai City Centre Dadar - Free Wi-Fi - Air-conditioning - Laundry room - Housekeeping 6.0 7 reviews £45 includes taxes & fees 14 Feb - 15 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=10935096&PinnedHotelID=10935096&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Room | Pillow-top beds, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/8000000/7270000/7261400/7261338/230b1f73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Inn Khar - Free airport shuttle - Parking included - Restaurant - Air-conditioning 6.0 11 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=7261338&PinnedHotelID=7261338&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=2564478&PinnedHotelID=2564478&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2564478,17741427,1486546,2470917,115200148) ## Property amenities ### Internet - Available in all rooms: WiFi (INR 100 per night) - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (INR 500 per day) - Limited on-site self parking ### Food and drink - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - B DESI - Barbeque Nation ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible path of travel ### More - 1 building - 5 floors ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Free toiletries - Hair dryer (on request) - Shower - Towels provided ### Entertainment - 36-inch LCD TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Free daily newspapers - Individual decor - Individual furnishings - Mobile key entry - Phone ## Policies ### Check-in Check-in start time: noon; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for INR 1500.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for in-room wireless Internet: INR 100 per night (rates may vary) - Self-parking fee: INR 500 per day - Rollaway bed fee: INR 1500.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Hotel Metro Palace Hotel Metro Palace Mumbai Metro Palace Metro Palace Hotel Metro Palace Mumbai Hotel Metro Palace Hotel Hotel Metro Palace Mumbai Hotel Metro Palace Hotel Mumbai ## Frequently asked questions ### Is Hotel Metro Palace pet-friendly? ### How much does it cost to stay at Hotel Metro Palace? ### How much is parking at Hotel Metro Palace? ### What time is check-in at Hotel Metro Palace? ### What time is check-out at Hotel Metro Palace? ### Where is Hotel Metro Palace located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Metro Palace Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 7.6 Location ### 7.0 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 12 8 - Good 14 6 - Okay 30 4 - Poor 9 2 - Terrible 4 ## Reviews ### 8/10 Good #### Jose 27 May 2025 Liked: Cleanliness Great location ##### Jose Stayed 1 night in May 2025 ### 10/10 Excellent #### Mallika 7 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable and Convenient Very comfortable stay and in the heart of Mumbai’s Bandra West area ##### Mallika Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Nigel 28 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Will definitely revisit next time Staff are fabulous ##### Nigel Stayed 3 nights in Jan 2025 ### 8/10 Good #### shamim 28 Apr 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel walking distance to all shopping. It was a good experience. Breakfast was good, everyone was friendly, to my experience if I travel to Mumbai I will book this same hotel. ##### shamim ### 6/10 Okay #### Ruk 7 Sept 2014 Liked: Cleanliness, staff & service #### Nice Hotel Close to Shopping Hotel is completely a "no frills" hotel. It's clean and good for just sleeping and cleaning up. ##### Ruk ### 8/10 Good #### keith 27 Apr 2010 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel Metro Palce, Bandra, Mumbai The hotel was good . Goof VFM (Value For Money). Staff were friendly and helpful. Service was prompt. I enjoyed my stay. Was exactly as i hoped it would be and more ##### keith ### 6/10 Okay #### Verified traveller 14 May 2011 #### Reasonable Rates It is kind of like a Motel 6\. Would have liked to see an alarm clock in the room. ##### Verified traveller ### 4/10 Poor #### Verified traveller 26 Aug 2012 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Nice location, but kind of gross Location was good, staff was very nice, but I think the hotel is used partially by guests from the night clubs nearby as a single night stay. The beds were a little gross, and we found blood on our towels and sheets. Kind of strange... ##### Verified traveller ### 2/10 Terrible #### Foram 7 Nov 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst hotel in Mumbai to stay ! Cleanliness was worst; Quality of service can't be described in words, hotel staff was so rude and made the entire stay unconfortable. ##### Foram ### 6/10 Okay #### Ahmed 19 Jul 2011 Disliked: Cleanliness, property conditions & facilities #### Only recommended if you're cool with a bit of gutter okay so positive points: Location, price, good service. Negative points: everything is older than the pictures, elevator is scary, AC is too loud, few bugs and cockroaches here and there. Bottom Line: if you're okay with a lil bit of crap here and there.. things you'll end up fixing yourself, cheap furniture.. just a place to crash.. then its a good place. ##### Ahmed ### 6/10 Okay #### Nisarg 15 Dec 2013 Disliked: Property conditions & facilities #### Metro Palace - Bandra We stayed in hotel for a night and the room was fine and location is very much convenient, for sure. Now comes the bad part... Breakfast was included but was denied. Wifi charges are exhorbitant... 500 Rs for 24 hr wifi! Thats insane. Location masks all the other short comings. ##### Nisarg ### 6/10 Okay #### Alvy 1 Nov 2015 Liked: Cleanliness, staff & service #### Convenient Location Was disappointed because Expedia promised complimentary shuttle to the airport (we arrived by rail) but on our departure they refused to give us complimentary transport to the airport. I called Expedia from Mumbai to ask them to talk to the hotel management, which your Rep did call, but the person at the front desk said they were busy and to call back later. I just gave up. ##### Alvy ### 4/10 Poor #### Verified traveller 9 Oct 2012 Disliked: Staff & service, property conditions & facilities #### No... The staff which "greeted" us were rude, mumbling their way through the check-in process. As a foreigner, they were particularly interested in "my card" -- which the manager was incapable of defining exactly what it was he was asking for. In the end, they copied my passport (not all staff were rude, but many of them seemed competent only in standing around and staring at you like zombies in a B movie). The room was designated as a Silver Room, which was small, dingy, damp -- complete with bedspread with various dark stains. The bathroom was okay. The balcony overlooked into trees and the street below. One of the two lifts were under repair and a source of sporadic noise starting around 8am or so. We didn't bother with the complimentary breakfast. Over all, not a good place for couples and more geared towards single travelers who don't mind some grime and rude or indifferent staff. ##### Verified traveller ### 2/10 Terrible #### Bernie 22 Apr 2015 Disliked: Staff & service, property conditions & facilities, room comfort #### Terrible!! Suitcase lock tampered Frequent traveller to Mumbai and guest of this hotel with my family. However on this trip in April 2015, it was the most terrible and unpleasant experience. On the 2nd day of our stay, while my mother and I were out of the hotel, the lock of our personal suitcase was tampered with (appeared someone tried to forcefully open it, but luckily was unable to). Also, our bathroom too was used - absolutely disgusting. We immediately lodged a complaint with the hotel staff on duty, CCTV footage quite vague and of no use was reviewed but inconclusive. Hotel staff on duty only spoke to us but did nothing more. No manager was on duty either! We were not even provided a complaint form on our request as they do not have any!!!.. No avenue for a guest to complain! On repeatedly requesting the staff on duty and the manager via phone to issue me a letter on their letter head to acknowledge this incident, they refrained from doing so. The complaint and problem remained unsolved, and with the staff's carefree attitude with regards to this situation and insulting and rude attitude to us - their female guests, we did not feel any reassurance or feel safe in continuing our stay at the hotel. We checked out one day earlier than our pre-booked duration. Even though the hotel location is convenient, we will NEVER again stay at this hotel where our privacy and safety is compromised. ##### Bernie ### 4/10 Poor #### Khatidja 30 May 2022 Disliked: Cleanliness, amenities Nothing worth mentioning ##### Khatidja Stayed 8 nights in May 2022 ### 6/10 Okay #### Verified traveller 23 Jan 2020 Liked: Cleanliness, staff & service, room comfort #### Disappointed Ok. I don’t think I will stay there again! ##### Verified traveller Stayed 6 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 17 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Location & Comfort Very good location, Clean and comfortable... Check-in was easy and quick, staff was friendly and helpful. Centrally located to get to any place in Mumbai. Highly recom ##### Verified traveller Stayed 1 night in May 2018 ### 6/10 Okay #### dg, Atlanta, GA 6 Jul 2017 Liked: Cleanliness, property conditions & facilities, room comfort Checkin was painful. Hotel asked for more money for kids and lot of documentation. I have been to many other hotels in India. I felt staff was collecting unnecessary documentation and pics of every person including kids. ##### dg Stayed 2 nights in Jun 2017 ### 6/10 Okay #### Roslyn 20 Feb 2017 Liked: Staff & service Disliked: Cleanliness, room comfort #### Unpleasant... My stay at the hotel on the 17th Feb was not pleasant due to the room given was very noisy as I guess there was a party next to my window & bathroom. I needed a peaceful sleep. That was my second time I stayed and I wouldn't stay there again or would recommend that to anyone. ##### Roslyn ### 6/10 Okay #### Paolo, Italy 29 Jan 2017 Liked: Cleanliness, staff & service, room comfort #### Great location, decent rooms, but maybe overpriced Bandra West is an amazing area of Mumbai to eat (from street food to high end restaurants), shop and wonder around (for example the sea side), and in that sense the hotel is very well located. The rooms are fine: relatively clean and equipped, but the price is significantly higher than in other places in India which makes one feel being ripped. However, I wasn't able to find anything similar in the area for this price, so I won't complain further. Overall, it's a fine hotel to stay if you're doing tourism on a budget: don't expect a lot, but enough to go by just fine. ##### Paolo ### 6/10 Okay #### Verified traveller 30 Nov 2016 Liked: Staff & service Close to Bandra shopping centre. Good location. Breakfast average. Hotel Needs to be renovated but overall okay. ##### Verified traveller ### 6/10 Okay #### Rohit 11 Oct 2016 #### budget hotel. limited expectations except location budget hotel. good food. service and overall condition not upto mark ##### Rohit ### 6/10 Okay #### Rohit 3 Sept 2016 #### Good, but can be better. So, whats good about the hotel is that it is fairly decent stay for its per day rate and it is in a good, busy locality of Mumbai- Bandra. Shopping, restaurants, cabs and autos are easily accessible. The hotel's restaurant is pretty good both in quality and service. The areas of improvement are: poor wifi service, the attitude of the hotel for extra charges for every small thing. The cleanliness could be improved upon. ##### Rohit ### 8/10 Good #### Varun 1 Jun 2016 Liked: Staff & service, room comfort #### PRETTY GOOD The Overall stay with my family was pretty good. We were all happy with everything. The hotel staff were very polite and decent as well as the room and hotel was clean. Especially the manager was very cooperative and helpful too. Overall according to the pricing and location, i would say the best. ##### Varun ### 2/10 Terrible #### samantha 21 May 2016 Disliked: Cleanliness, staff & service, room comfort #### rats they had rats in the room. its says free wifi but it is only given to one person and to connect is horrible ##### samantha ## Expedia's Latest Trends ### Hotels > [Lemon Tree Premier Mumbai Intl. Airport](https://www.expedia.co.uk/Mumbai-Hotels-Lemon-Tree-Premier-Mumbai-Intl-Airport.h37019497.Hotel-Information) > > [Sahara Star](https://www.expedia.co.uk/Mumbai-Hotels-Sahara-Star.h1781351.Hotel-Information) > > [Aurika, Mumbai International Airport](https://www.expedia.co.uk/Mumbai-Hotels-Aurika-Mumbai-Skycity.h97038886.Hotel-Information) > > [Athiva Resort & Spa, Khandala](https://www.expedia.co.uk/Lonavala-Hotels-The-Dukes-Retreat.h2591557.Hotel-Information) > > [Hotels in Amsterdam](https://www.expedia.co.uk/Amsterdam-Hotels.d178229.Travel-Guide-Hotels) > > [Cabin Rentals Mitcheldean](https://www.expedia.co.uk/Mitcheldean-Cabins.d6145335-aaCabins.Travel-Guide-Accommodation) > > [Vinpearl Wonderworld Phu Quoc](https://www.expedia.co.uk/Phu-Quoc-Hotels-Vinpearl-Discovery-1-Phu-Quoc.h34014178.Hotel-Information) > > [The Emerald Hotel & Executive Apartments](https://www.expedia.co.uk/Mumbai-Hotels-The-Emerald-Hotel-Service-Apartments.h461417.Hotel-Information) > > [Hotels near Liverpool South Parkway Station](https://www.expedia.co.uk/Liverpool-South-Parkway-Station-Hotels.d553248634646007490.Travel-Guide-Hotels) > > [The Oberoi Mumbai](https://www.expedia.co.uk/Mumbai-Hotels-The-Oberoi-Mumbai.h4772.Hotel-Information) > > [Hotel Hoxton](https://www.expedia.co.uk/Mumbai-Hotels-Hotel-Hoxton.h110992714.Hotel-Information) > > [Airport Dormitory](https://www.expedia.co.uk/Mumbai-Hotels-Airport-Dormitory.h29981397.Hotel-Information) > > [Planet Hollywood](https://www.expedia.co.uk/Mumbai-Hotels-Planet-Hollywood.h83055014.Hotel-Information) > > [Della Resorts](https://www.expedia.co.uk/Lonavala-Hotels-Della-Resorts.h6492918.Hotel-Information) > > [Cabin Rentals Tromsø](https://www.expedia.co.uk/Troms-Cabins.d3512-aaCabins.Travel-Guide-Accommodation) > > [IRA By Orchid Mumbai T-2 International Airport](https://www.expedia.co.uk/Mumbai-Hotels-IRA-By-Orchid-Mumbai-T-2-International-Airport.h916586.Hotel-Information) > > [Hotel Sai Palace Grand Malad](https://www.expedia.co.uk/Mumbai-Hotels-Hotel-Sai-Palace-Grand-Malad.h15352113.Hotel-Information) > > [Hotels with Waterpark in Spain](https://www.expedia.co.uk/Destinations-In-Spain-Waterpark-Hotel.0-0-d166-twaterparkhotel.Hotel-Filter-Destinations) > > [Niranta Airport Transit Hotel & Lounge Terminal 2 Arrivals](https://www.expedia.co.uk/Mumbai-Hotels-Niranta-Airport-Transit-Hotel-Lounge-Terminal-2-Arrivals.h11859338.Hotel-Information) > > [Zostel Mumbai - Hostel](https://www.expedia.co.uk/Mumbai-Hotels-Zostel-Mumbai.h21367163.Hotel-Information) ### Flights > [Flights from Gatwick (LGW) to Tampa (TPA)](https://www.expedia.co.uk/lp/flights/lgw/tpa/london-to-tampa) > > [Flights from Mississauga (YYZ) to Las Vegas (LAS)](https://www.expedia.co.uk/lp/flights/yyz/las/toronto-to-las-vegas) ### Activities > [Things to do in Cochem](https://www.expedia.co.uk/Things-To-Do-In-Cochem.d181170.Travel-Guide-Activities) ### Packages > [Phantasialand](https://www.expedia.co.uk/Phantasialand-Cologne.d6073505.Attraction) ### General ---