Muguga Holidays from £1,175

We found the staff at the Sarova Panafric Hotel absolutely wonderful. They helped us through loss of luggage from the flight, planning our stay activities and helping with transportation around the city. We have considered this place special to the success of our visit to Nairobi.

We stayed at Sarova Mara excellent experience overall loved it.

I booked and paid for a delux room with three beds. Instead, the room we were allocated upon check in, had one kind bed, they then added a macro small bed making the room to lack space. The selling room description is not what we got. Very misleading.

The property is very old styled. We had to beg them to pick us from the airstrip. They had our booking, knew we were coming , marketed their ballon safaris and ignored our messages to pick us. Eventually they pucked us. One managed claimed we had not paid our accommodation despite the fact that we had paid before arrival. Another staff said our accommodation was fully paid in advance. Sarova is much better. We visited Sarova they welcomed very well even though we were not staying there. They offered us free drinks. Sarova service is great. We will not stay in Muthu Kekoorok again.