Title: Hotel Florencia Regency Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Florencia Regency Travelers find convenience and attentive service at this smoke-free sanctuary in Morelia, where tour assistance awaits just steps from their comfortable rooms ## Photo gallery for Hotel Florencia Regency ![In-room safe, desk, free WiFi - Hotel Florencia Regency (Morelia)](https://images.trvl-media.com/lodging/16000000/15940000/15936500/15936410/26883c4d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, free WiFi - Hotel Florencia Regency (Morelia)](https://images.trvl-media.com/lodging/16000000/15940000/15936500/15936410/e37d4893.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Unclassified image, 3 of 42, button - Hotel Florencia Regency (Morelia)](https://images.trvl-media.com/lodging/16000000/15940000/15936500/15936410/fbe25068.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch LCD TV with digital channels, TV - Hotel Florencia Regency (Morelia)](https://images.trvl-media.com/lodging/16000000/15940000/15936500/15936410/e78b71f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel Florencia Regency (Morelia)](https://images.trvl-media.com/lodging/16000000/15940000/15936500/15936410/e031b2cc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Florencia Regency sits in the heart of Morelia, offering travelers a practical base with dry cleaning/laundry services and in-room WiFi. The 24-hour front desk team earns praise from previous guests, while free self parking and luggage storage add to the convenience factor. ## Reviews 5.8 ## Popular amenities - Parking included - Free Wi-Fi - Laundry room - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Feb 8 - Feb 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=15936410&PinnedHotelID=15936410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=15936410&PinnedHotelID=15936410&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 9 - Feb 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=15936410&PinnedHotelID=15936410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=15936410&PinnedHotelID=15936410&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=15936410&PinnedHotelID=15936410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=15936410&PinnedHotelID=15936410&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=15936410&PinnedHotelID=15936410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=15936410&PinnedHotelID=15936410&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Standard Room ![Standard Room | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15940000/15936500/15936410/59c99e75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights LCD TV Ceiling fan Private bathroom Hairdryer Digital channels In-room safe Daily housekeeping Desk - 129 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 2 Double Beds ![Standard Room, 2 Double Beds | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15940000/15936500/15936410/cd75b30e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds ### Highlights LCD TV Ceiling fan Private bathroom Hairdryer Digital channels In-room safe Daily housekeeping Desk - 96 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Free daily self-service breakfast ](https://images.trvl-media.com/lodging/2000000/1700000/1696100/1696080/c25a6c05.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Morelia Centro Historico by IHG Historic Centre - Breakfast included - Free Wi-Fi - Air-conditioning - Gym 8.2 Very good 961 reviews £71 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Morelia-Hotels-City-Express-Morelia.h1696080.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=2348&destination=Morelia&destType=MARKET&latLong=19.705696,-101.194839&searchId=b058aa65-8286-4827-a91c-32f5ea70c736&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/9000000/8220000/8212100/8212040/dfa5f6bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Gamma Morelia Beló Camelinas - Parking included - Free Wi-Fi - Restaurant - Gym 8.8 Excellent 954 reviews £69 includes taxes & fees 17 Feb - 18 Feb [](https://www.expedia.co.uk/Morelia-Hotels-Gamma-By-Fiesta-Inn-Morelia-Belo.h8212040.Hotel-Information?chkin=2026-2-17&chkout=2026-2-18&rm1=a2®ionId=2348&destination=Morelia&destType=MARKET&latLong=19.705696,-101.194839&searchId=b058aa65-8286-4827-a91c-32f5ea70c736&top_cur=GBP) Ad ![Interior detail](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5900000/5890300/5890299/c1569281_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Morelia Altozano Morelia - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 1,003 reviews £55 includes taxes & fees 9 Mar - 10 Mar [](https://www.expedia.co.uk/Morelia-Hotels-Fiesta-Inn-Morelia-Altozano.h5890299.Hotel-Information?chkin=2026-3-9&chkout=2026-3-10&rm1=a2®ionId=2348&destination=Morelia&destType=MARKET&latLong=19.705696,-101.194839&searchId=b058aa65-8286-4827-a91c-32f5ea70c736&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/14000/13963/60a61f93.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Morelia by IHG Las Americas - Pool - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 1,000 reviews £68 includes taxes & fees 9 Mar - 10 Mar [](https://www.expedia.co.uk/Morelia-Hotels-Holiday-Inn-Morelia.h13963.Hotel-Information?chkin=2026-3-9&chkout=2026-3-10&rm1=a2®ionId=2348&destination=Morelia&destType=MARKET&latLong=19.705696,-101.194839&searchId=b058aa65-8286-4827-a91c-32f5ea70c736&top_cur=GBP) Ad ![Property amenity](https://images.trvl-media.com/lodging/1000000/90000/84200/84126/e13ee116.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express - Morelia by IHG Las Americas - Pool - Breakfast included - Parking included - Free Wi-Fi 9.2 Wonderful 1,010 reviews £79 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Morelia-Hotels-Holiday-Inn-Express-Morelia.h84126.Hotel-Information?chkin=2026-2-9&chkout=2026-2-10&rm1=a2®ionId=2348&destination=Morelia&destType=MARKET&latLong=19.705696,-101.194839&searchId=b058aa65-8286-4827-a91c-32f5ea70c736&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMorelia-Hotels-Hotel-Florencia-Regency.h15936410.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMorelia-Hotels-Hotel-Florencia-Regency.h15936410.Hotel-Information) ## About the area Located in Morelia, Hotel Florencia Regency is in a shopping district. Morelia Aqueduct and Plaza Morelos are notable landmarks and Benito Juarez Zoo is a popular local attraction. Looking to enjoy an event or a match while in town? See what's going on at Estadio Morelos. [Visit our Morelia travel guide](https://www.expedia.co.uk/Morelia.dx2348) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.69397%2C-101.18232&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=y_WRuqBDxgM9NpGuIg3GSgGkgj8=) Lazaro cardenas 1282 Ventura Puente, Morelia, MICH, 58020 ### What's nearby - ![A must see attraction. Fountain "Las Tarascas."](https://images.trvl-media.com/place/2348/a559ddf3-99ec-49ed-81b5-6a9b22095d9d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Las Tarascas Fountain 14 min walk \- 0.8 miles - ![Morelia Cathedral showing a church or cathedral and a city](https://images.trvl-media.com/place/6113640/03179bc1-6efe-49ed-820b-8acefc414f03.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Morelia Cathedral 19 min walk \- 1.0 mile - Morelia Aqueduct 10 min walk \- 0.6 miles - Benito Juarez Zoo 17 min walk \- 0.9 miles - Morelia Convention Center 19 min walk \- 1.0 mile ### Getting around - Morelia, Michoacán (MLM-General Francisco Mujica Intl.) 34 min drive ### Restaurants - Tortas la nueva doña vita 3 min walk - Birria "El Medico" Estilo Apatzingan 4 min walk - Oishii Izakaya Ventura Puente 2 min walk - Hamburguesas "Quetos 4 min walk - Gourmet Express 3 min walk ## About this property ### Hotel Florencia Regency Hotel near Las Tarascas Fountain Located close to Morelia Aqueduct and Plaza Morelos, Hotel Florencia Regency provides dry cleaning/laundry services. Guests can connect to free in-room WiFi. Other perks include: - Free self-parking - A round-trip airport shuttle (surcharge), a front desk safe and smoke-free property - Concierge services, tour/ticket information and luggage storage Room features All guestrooms at Hotel Florencia Regency feature comforts such as free WiFi and safes. More amenities include: - Showers, hairdryers and shampoo - 32-inch LCD TVs with digital channels - Ceiling fans, daily housekeeping and desks ## Similar properties ![Interior](https://images.trvl-media.com/lodging/11000000/10070000/10068800/10068797/af704774.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ross Morelia Morelia - Parking included - Free Wi-Fi - Business services - Room service 7.8 Good 46 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=10068797&PinnedHotelID=10068797&HadPinnedHotel=true®ionId=-1&adults=2) ![Free self-parking](https://images.trvl-media.com/lodging/38000000/37200000/37195600/37195594/d289dc89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palacio Rojo Morelia - Parking included - Free Wi-Fi - Business services - Laundry room 6.6 8 reviews £38 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=37195594&PinnedHotelID=37195594&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/16000000/15360000/15356200/15356178/7a586e24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CEO Hotel Business Class Morelia - 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24-hour return airport shuttle on request for a surcharge - Onsite parking available only on request - Free self parking on site - Limited on-site self parking ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Smoke-free property ## Room amenities ### Bathroom - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with digital channels ### More - Ceiling fan - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from 14 January 2026 to 30 June 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: MXN 500 per vehicle (one-way, maximum occupancy 4) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve cots/infant beds and on-site parking This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Hotel Florencia Regency Morelia Florencia Regency Morelia Florencia Regency Hotel Florencia Regency Hotel Hotel Florencia Regency Morelia Hotel Florencia Regency Hotel Morelia ## Frequently asked questions ### Is Hotel Florencia Regency pet-friendly? ### How much is parking at Hotel Florencia Regency? ### What time is check-in at Hotel Florencia Regency? ### What time is check-out at Hotel Florencia Regency? ### Does Hotel Florencia Regency provide a shuttle to the airport? ### Where is Hotel Florencia Regency located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Florencia Regency Reviews 5.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.6 Cleanliness ### 6.0 Location ### 6.6 Staff & service ### 5.6 Property conditions & facilities 10 - Excellent 7 8 - Good 28 6 - Okay 19 4 - Poor 15 2 - Terrible 18 ## Reviews ### 4/10 Poor #### Rosendo Cardoso 2 May 2023 Disliked: Cleanliness, amenities, property conditions & facilities Dirty bed sheets, no soap/shampoo, small towels. ##### Rosendo Cardoso Stayed 1 night in Apr 2023 ### 4/10 Poor #### Pedro Romero 11 Aug 2022 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Poor interiors and room equipment ##### Pedro Romero Stayed 6 nights in Aug 2022 ### 2/10 Terrible #### Gilberto 18 Oct 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Agua fría, baje 3 veces a la recepción para pedir agua caliente y no me resolvieron, había cabellos en la cama y el baño. Los contactos de la habitación no servían ##### Gilberto Stayed 1 night in Oct 2025 ### 2/10 Terrible #### DAYRON JAVIER 29 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Chinches en la cama ##### DAYRON JAVIER Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Claudia Guadalupe 1 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bien ##### Claudia Guadalupe Stayed 2 nights in Sep 2024 ### 4/10 Poor #### Duvan Salvador 26 Sept 2024 Disliked: Cleanliness, amenities, property conditions & facilities El agua caliente tarda 3 minutos en salir si es que sale, y tienes otros 3 minutos para bañarte o se desborda la regadera ##### Duvan Salvador Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### maritza marleny 17 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort En general estuvo muy bien, el cuarto pequeño, pero muy cómodo, para el precio super bien, lo.unico es que no teníamos agua caliente, nunca preguntamos si se tenía que pedir ese servicio por aparte, pero nos gustó y regresaremos en otra ocasión. ##### maritza marleny Stayed 1 night in Dec 2023 ### 8/10 Good #### Norma Angélica 5 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bien con respecto a la relación precio servicio ofertado. ##### Norma Angélica Stayed 1 night in Nov 2023 ### 8/10 Good #### salvador ramos 3 Nov 2023 Existe un compresor que hace mucho ruido toda el día ##### salvador ramos Stayed 1 night in Oct 2023 ### 2/10 Terrible #### Enrique 29 Oct 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horribles habitaciones Economico si y horrible también, habitaciones sucias, paredes manchadas, polvo en los muebles, colchon viejo y base de la cama rota y parchada, baño sin agua caliente y toallas rotas y manchadas. No me fui porque ya habia pagado 3 noches. ##### Enrique Stayed 3 nights in Oct 2023 ### 8/10 Good #### mayra elizabeth 13 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Buena atención ##### mayra elizabeth Stayed 1 night in Jun 2023 ### 8/10 Good #### Jorge Adrian 19 Dec 2022 Liked: Cleanliness, staff & service Está bien para pasar la noche solamente, el tema es un poco el estacionamiento ##### Jorge Adrian ### 10/10 Excellent #### María Teresa 17 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buen servicio y disponibilidad del personal. Ambiente agradable y cómodo. ##### María Teresa Stayed 1 night in Oct 2022 ### 2/10 Terrible #### carlos 23 May 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No tienen aire acondicionado y estacionamiento pequeño / y molestan para estar moviendo los autos ##### carlos Stayed 1 night in May 2022 ### 6/10 Okay #### Verified traveller 16 Oct 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### El personal muy amable las instalaciones muy mal Todo el personal con el que interactúe fueron muy amables y cordiales, siempre tuvieron buena actitud para resolver mis necesidades, en la habitación que me reasignaron funcionó muy bien el internet, las instalaciones son antiguas y se ven descuidadas, paredes sucias fuga de agua en el baño, huele a humedad la iluminación de la habitación es muy baja, las cortinas se ven sucias el estacionamiento es pequeño pero finalmente cubría mis necesidades de que mi vehículo estuviera seguro pero da un aspecto desordenado ver muebles de baño como escombro en el Piso del estacionamiento. Me quedo con el buen servicio del personal y la ayuda que me dieron con el wifi para terminar el horario escolar de mis hijos ##### Verified traveller Stayed 3 nights in Oct 2021 ### 6/10 Okay #### Miguel angel 16 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities Las almohadas están súper duras no pude dormir, en el baño tienen jabones usados y la taza del baño de la habitación 107 no tiene fuerza de descarga y se queda todo ![](https://a.travel-assets.com/ugc/hotel-reviews/FD12A20DB017680C9D02AB195DD5BF13884C70AE1623860378084.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Miguel angel Stayed 1 night in Jun 2021 ### 8/10 Good #### G&M 14 Jan 2020 Liked: Staff & service, property conditions & facilities Me gustó lo céntrico, 3B, agradable, chico, pero acogedor, lo recomiendo. ##### G&M Stayed 1 night in Jan 2020 ### 8/10 Good #### Verified traveller 22 Sept 2019 Liked: Cleanliness, property conditions & facilities Ubicación excelente, todo cerca, restaurantes, lugares históricos, servicios, etc. Solo dos detalles que pudieran mejorar, la recepcionista de la tarde nada servicial y al preguntar x un lugar específico me mando a otro lado. El último día el agua en lavabo y regadera salía como chocolatosa. ##### Verified traveller Stayed 3 nights in Sep 2019 ### 6/10 Okay #### Verified traveller 28 Jul 2019 Disliked: Cleanliness, amenities, property conditions & facilities El amabilidad del personal es lo único bueno. Lo que no me gustó son las habitaciones se escucha todo, incluso el roncar o conversaciónes de otras habitaciones. Había una gotera y nos cambiaron de habitación y en la otra una cucaracha. ##### Verified traveller Stayed 3 nights in Jul 2019 ### 8/10 Good #### Verified traveller 16 Jul 2019 Liked: Cleanliness, staff & service Buennservicio pero el establecimientop no es muy bueno ##### Verified traveller Stayed 1 night in Jul 2019 ### 6/10 Okay #### Verified traveller 26 Apr 2019 Liked: Cleanliness Disliked: Property conditions & facilities #### Cuartos con poca ventilación. Mucho calor en los cuartos y poca ventilación. El precio es más caro por lo que ofrece ##### Verified traveller Stayed 2 nights in Apr 2019 ### 6/10 Okay #### Verified traveller 21 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities The property was nice. Close to the historic center. The problem was not the hotel but Travelocity. Travelocity confirmed my reservation but the hotel did not receive it. They checked and checked. I tried to call Travelocity but the call would not go through. It had to pay the hotel for rooms after I already paid Travelocity. Not fun. Now I need to wait until I get home to get a refund from Travelocity. This is the second time. Never using Travelocity again. What would I have done at 9:30 at night if the hotel had been sold out???? ##### Verified traveller Stayed 1 night in Apr 2019 ### 4/10 Poor #### Verified traveller 20 Apr 2019 Disliked: Amenities, property conditions & facilities Hotel de paso, viejo. Instalaciones en malas condiciones, olor a humedad, las amenidades están recicladas, las toallas son de otro establecimiento, NO salió agua caliente, sólo hay un ventilador de techo. ##### Verified traveller Stayed 1 night in Apr 2019 ### 8/10 Good #### Fernando 6 Mar 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Por el precio está bastante bien Cuenta con lo estrictamente necesario para llegar y descansar. La ubicación está bastante bien (en mi caso lo principal) en zona muy tranquila y con lugares para comer y hacer compras ##### Fernando Stayed 1 night in Mar 2019 ### 6/10 Okay #### CARLOS 4 Jan 2019 Disliked: Room comfort La cama era muy dura igual que las almohadas, un día no hubo agua caliente y está más alejado del Centro de lo que aseguran. 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