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Built for Expo 1967 the hotel sits on top a convention center and has only one floor! Connected to underground malls; 2 great restaurants on premises; swimming pool & hot tub much appreciated; however: - Hotel denied noise early in the morning came from its facilities; - failed to refill coffee & ...
Overall I am rating this hotel with a average grade because the followings should be improved: - “some” front desk staff should be more customer service oriented ( instead of telling the customer to wait & I will tell you later, she should just answer the inquiry ) & possessed a “friendly & warm” ...
Le Nouvel was very suitable with excellent location . We could easily walk to the Bell Centre, shopping area and had many restaurants to choose from. Staff were very friendly and helpful and everything we needed was there. We would stay again in the future.
We had a very nice stay. Loved the location. I would, in the future, ask for a room closer to the pool. We were in a different tower. The bartender at the hotel restaurant could improve in her service. Not very friendly. Everyone else was wonderful.
Great hotel, in the middle of downtown Montreal. About 1000 feet to the Bell center for hockey games or or concerts, An elevator in the hotel lobby will take you down directly to the underground Metro system, which means no driving in an unfamilliar city, no traffic jams to navigate, no parking fees ...
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