Ratings based on 1,837 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

The staff was so helpful .

Posted 05-Feb-2016
It was very close to everything . I enjoyed it a lot .
4 out of 5
Recommended
for Everyone
by A verified traveller from Alameda

Posted 31-Jan-2016
Pros: Clean
it was a great weekend and your staff made it happen for us.
Comment from Hotel Management
06-Feb-2016 by Christian C, Hotel Management
Dear Louis, Thank you for your wonderful review and it is always a delight to read when our hard working staff is mentioned for their efforts. Thank you once again for your valued feedback of your stay at Hotel Pacific.
4 out of 5
Recommended
for Everyone
by A verified traveller from singapore

Nice small hotel, 5 mins walk to pier

Posted 05-Jan-2016
Clean and cozy room, with a small yard. Very convenient to have microwave and living area.
Comment from Hotel Management
09-Jan-2016 by Christian C, Hotel Management
Thank you Wenjie, for your great review! I am glad that you took full advantage of Hotel Pacific's great location and we hope that you can come back soon.
3 out of 5
Recommended
for Everyone
by A verified traveller from

Good location, comfortable room

Posted 04-Jan-2016
Plan to pay for parking at hotel and arrive early to be able to park on the grounds. Continental breakfast was blah at best, bring your own or venture to anywhere else. Room was very nice and comfortable.
Comment from Hotel Management
10-Jan-2016 by Christian C, Hotel Management
Dear Traveler, Thank you for providing us with your feedback of your recent stay at Hotel Pacific. I would like to apologize that our continental breakfast was not up to your standards. As we move forward we improve in all aspects and reach our goal of being the best value in Monterey.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Jan-2016
Our stay was amazing! The staff was very warm and welcoming and the room was recently renovated and clean! This hotel is in a perfect location and walking distance to restaurants and bars. We will definitely be coming back!
Comment from Hotel Management
09-Jan-2016 by Christian C, Hotel Management
Dear traveler, Thank you for the wonderful five-star review of your recent stay at Hotel Pacific, we cannot wait to welcome you back in the future!
3 out of 5
Recommended
for Families
by A verified traveller from Los Angeles, CA

Nice hotel but suites are NOT suites

Posted 01-Jan-2016
We have two small children and we stay in suites so they can be in a separate sleeping area from us and we can have different bedtimes and wake up at different times if necessary. The "suites" here involve a lovely dining area, fireplace, pullout sofa and sleeping area in ONE room. There is no door anywhere so it is not a suite at all - it is a giant room. Very disappointing - even on going back and re-reading the hotel description, it is not made clear.
Comment from Hotel Management
09-Jan-2016 by Christian C, Hotel Management
Dear Kelly, Thank you for taking the time to review your recent stay at Hotel Pacific. I would like to apologize for any misinterpretation you might have come accross as to the description of our rooms. All of our rooms are Junior suite which means that the rooms are large with out separation of living and sleeping area. Again, i apologize for any miscommunication.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Dec-2015
Felt so homey. Loved the hot tub too. Would def come back
Comment from Hotel Management
28-Dec-2015 by Christian C, Hotel Management
Dear Traveler, Thank you for your wonderful review, we are delighted to read that we made you feel right at home and we cannot wait to welcome you back, thank you once again.
3 out of 5
Recommended
for Everyone
by A verified traveller from San Joaquin Valley

Interesting place but need some work/updating.

Posted 30-Nov-2015
Pros: It has character...some nice places to read the paper and have coffee or drink some wine.
Cons: The breakfast needs to be improved for the price.Not much better than your BW or HI, which is expected at those venues.
Location: Easy walk to a lot of sites.
Hotel looks nice in the photos but it is need of some TLC. Paint is dingy, bathroom fan was falling out of the ceiling, shower was leaking, room door lock was a bit sketchy. Has the potential to be a nice property again but it needs work. They charge you $20/day for parking but it didn't say that anywhere on the Expedia or hotel website. For the price we expected more than a chain Continental breakfast.
Comment from Hotel Management
07-Dec-2015 by Christian, Hotel Management
Dear Stephano, Thank you for your recent feedback of your stay at Hotel Pacific. We completed a full renovation of the property inside and out and as we move forward we will make sure we fix any of the minor details left behind. I appreciate your feedback as it will only help us get to our ultimate goal of being the best in Monterey, thank you.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great room size and perfect for our dog.

Posted 27-Nov-2015
Great, large room located within walking distance to many activities. Our dog hadays plenty of space, and we walked to the beach and the wharf.
Comment from Hotel Management
30-Nov-2015 by Christian C, Hotel Management
Dear Traveler, Thank you for your awesome five-star review of your recent stay at Hotel Pacific. I am delighted to read that you enjoyed your stay and we hope that the next time you visit Monterey you remember to think of us!
5 out of 5
Recommended
for Everyone
by A verified traveller from Fontana, CA

Warm and cozy hotel.

Posted 25-Nov-2015
Hotel staff was very friendly and helpful providing us with information anf saving us time by having us purchase the Monterey Bay Aquarium tickets there.
Comment from Hotel Management
25-Nov-2015 by Christian C, Hotel Management
Thank you M&M, for your wonderful five-star review! We are greatly appreciate your appreciation of our staff and we thank you for allowing us the opportunity to host you during you visit to Monterey.