Ratings based on 2,174 Verified Reviews

4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from vancouver

Nice pics on the site but a really old hotel

Posted 20-Aug-2017
Noisy and old and smelly and not worth the money Ok it was Monterey car weekend and all the hotels want to charge you 5 times what they are worth and if you grab a room let minuite But this place is 2 star if that
5 out of 5
Recommended
for Everyone
by A verified traveller from Las Vegas

Walking distance to harbor & farmers market on Tue

Posted 11-Aug-2017
Pros: Location was great and the staff was very accommodating
Location: Harbor and restaurants are within walking distance. Trolley stop is close
Room was very spacious. We liked the fireplace and terrace. Bed was comfortable. Continental breakfast was included and had a variety of muffins, cereal, bagels, fruit, yogurt and hard boiled eggs. The staff, especially Sonny, was very helpful and always pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to beach

Posted 26-Jul-2017
Our stay was a short overnight but we enjoyed being close to the wharf.
Comment from Hotel Management
04-Aug-2017 by Hotel Pacific Team, Hotel Management
Hi Traveler, Thank you for staying with us! We are thrilled you enjoyed your stay and look forward to your return. See you soon!
4 out of 5
Recommended
for Everyone
by A verified traveller from Tracy, CA

NIce Hotel

Posted 20-Jul-2017
Pros: Nice sized room.
Cons: The hot tubs need to work in all areas of the hotel
Location: Fishermen's Warf. You can catch the trolley down to Cannery Row and Monterey Bay Aquarium.
The Hotel Pacific is within easy walking distance to Fishermen's Warf. The room was clean and had a gas fireplace and small outside patio. The only drawback was the hot tub did not work in our area of the hotel. The continental breakfast was good. Wish they had hot chocolate for kids. Costs 20.00 to park in their parking garage.
Comment from Hotel Management
28-Jul-2017 by Hotel Pacific Team, Hotel Management
Hi Pam, thank you for staying at Hotel Pacific! We are glad you enjoyed your spacious junior suite and our great location near Fisherman's Wharf. We sincerely apologize for one of the hot tubs not working during your stay with us. We hope to see you again on your next visit to Monterey.
3 out of 5
Recommended
for Everyone
by A verified traveller

Could be wonderful

Posted 20-Jul-2017
I really liked the look of the hotel except that the halls and common areas were dirty. Our room had cobwebs and dead flies at the patio door. The bed and bathroom were really clean.The room had great amenities like the fireplace and couch, though the couch was worn and not the most comfortable. I think it could be an awesome hotel with a few changes to make sure the couches are not too worn and cleaning. I do not think it was a good value.
Comment from Hotel Management
28-Jul-2017 by Hotel Pacific Team, Hotel Management
Thank you for staying at Hotel Pacific. We are glad you enjoyed your spacious junior suite and bathroom, but we regret to hear that we failed to exceed your expectations with our public area and furniture. Please be assured that we have addressed and followed up on your concerns. We hope to have another opportunity to welcome you back in your future visit to Monterey.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Beautiful Hotel!

Posted 18-Jul-2017
One of our favourite hotels on our California Road Trip! We were upgraded to a suite for the night and had a fireplace with outdoor patio. Wish we stayed longer! Clean room and friendly staff. Great location in Monterey!
Comment from Hotel Management
19-Jul-2017 by Hotel Pacific Team, Hotel Management
Hello Traveler, We are pleased that you had a successful time with us. We will pass along your comments to our hotel team, it is great to know they exceeded your expectations and provided excellent service. We hope to see you again on your next visit to Monterey.
2 out of 5
by A verified traveller

Not good.

Posted 10-Jul-2017
We were there celebrating our anniversary, a getaway for a restful and romantic weekend. However it was not. We were kept up at night with people slamming doors and yelling- the room smelled like mildew and the bed was not comfy. I informed the front desk the morning and was simply told we shouldve called security. Don't recommend it. Not worth what we paid.
Comment from Hotel Management
19-Jul-2017 by Hotel Pacific Team, Hotel Management
Hi mayra, thank you for your review. We would like to apologize for any inconveniences you experienced and that your stay did not meet your expectations. We take all comments seriously and have shared these issues with department managers for immediate corrective action. We hope to have the opportunity to restore your faith in Hotel Pacific.
4 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Loved the courtyards

Posted 07-Jul-2017
Spacious and comfortable room for family of four. Easy to walk to restaurants and attractions. Nice breakfast.
Comment from Hotel Management
12-Jul-2017 by Hotel Pacific Team, Hotel Management
Hi Ann, thank you for staying at Hotel Pacific. We are happy to hear you had a wonderful visit and that you enjoyed all the offerings. We look forward to welcoming you back again soon.
3 out of 5
Recommended
for Everyone
by A verified traveller from denver

Good location to the Wharf and the beach.

Posted 26-Jun-2017
Pros: location
Cons: Cleaner, no parking fee
Room was dirty. Closet hadn't been cleaned. Chairs were stained and hard to look at. Cleaning service forgot to replenish same number of towels and forgot to reload coffee, stir sticks and condiments. No air conditioning and no screens on the doors and windows. Staff was very nice and the continental breakfast was very good. Didn't really feel that a $20 a night parking fee was necessary after charging $333 a night.
Comment from Hotel Management
04-Jul-2017 by Hotel Pacific Team, Hotel Management
Hi Blue Eyes, thank you for taking your time to write a review on your recent stay with us. We are happy to hear you enjoyed our friendly service and our continental breakfast. Please accept our sincere apologies for the discomfort and inconvenience you experienced. Your feedback regarding the standards of our rooms, by no means reflects the high standards of quality and service that Hotel Pacific is usually proud to offer. We have shared your comments with our housekeeping department for immediate action. We hope to have the privilege of welcoming you to Hotel Pacific again in the near future.
4 out of 5
by A verified traveller from LA , CA

Nice hotel good location

Posted 26-Jun-2017
We enjoyed our weekend , hotel was close to shops and entertainment within walking distance. We parked the car and never drove all weekend, was nice, noise level, a little bit loud , our room was facing the street and they were working the hotel adjacent the ours . (Portola hotel) overall not average for the money.
Comment from Hotel Management
30-Jun-2017 by Hotel Pacific Team, Hotel Management
Hi DS, thank you for staying with us. We are happy to know you enjoyed our great location near many popular attractions in Monterey. Please accept our sincere apologies for the noise issues you experienced during your stay at our hotel. We hope we have the pleasure of welcoming you back on your next visit to Monterey.