Ratings based on 2,145 Verified Reviews

4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from SF

location, location, location

Posted 23-Jun-2017
The hotel location is perfect. Its about a 5-min walk to the fisherman's wharf, a 20-min walk to the cannery, and a 25-min walk to the aquarium. Very close to the trolly stops, which are free rides, btw.
4 out of 5
Recommended
for Everyone
by A verified traveller from SLC, Utah

Centrally located

Posted 07-Jun-2017
Pros: Location
Cons: Room cleanliness
Location: Great location for everything in Monterey
This hotel is in the perfect location for those wanting to spend time at Fisherman's Wharf, Cannery Row, and Alvarado Street. The cost of parking is reasonable, and the parking garage is nice. The office staff is great, but housekeeping seemed to do the bare minimum on cleaning and restocking. We had to stop at the front desk for soap.
Comment from Hotel Management
09-Jun-2017 by Hotel Pacific Team, Hotel Management
Hi JT, thank you for staying at Hotel Pacific. We are delighted to know you enjoyed our great location and our great hotel team. We apologize for the shortcomings that you mention, and we will review in detail with our housekeeping team to ensure that such issues do not arise again. We hope you visit us again on your next travels to Monterey.
4 out of 5
Recommended
for Everyone
by A verified traveller from Dallas, TX

Lots to do in walking distance...great location.

Posted 06-Jun-2017
This is a wonderful hotel, it was a Holliday weekend and it was very busy. It is walking distance to many restaurants the pier and the main city strip. The Aquarium was a short drive away. $20 was too much to pay for parking, drips from above will spot your car.
Comment from Hotel Management
09-Jun-2017 by Hotel Pacific Team, Hotel Management
Thank you for taking the time to share your recent stay with us. We are delighted to hear you enjoyed our great location near Monterey's most popular attractions. However, we regret that you were not fully satisfied with our parking situation, we apologize for any inconvenience that you encountered. Thank you again for your feedback, and we hope to see you again on your next Monterey visit.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Jun-2017
Cons: Asking the guest if they mind an end room near the street. That is what we had and it was very noisy which made it hard to sleep.
Location: Location was good, we walked everywhere.
The hotel was nice and we loved the decor in the room.
Comment from Hotel Management
07-Jun-2017 by Hotel Pacific Team, Hotel Management
Thank you very much for your review. Please accept our apologies for the noise issue you encountered during your stay with us, we aim to provide a comfortable room and a good night's sleep for all of our guests. We hope to see you soon on your next travels to Monterey
5 out of 5
Recommended
for Families
by A verified traveller from Utah

Great Location

Posted 31-May-2017
Pros: Close to the wharf, food, and whale watching. Perfect in this regard
Cons: Noisy guests one night, going down the hall.
Walking distance to Fisherman's Wharf. Very convenient. Parking underground on site was excellent.
Comment from Hotel Management
01-Jun-2017 by Manager, Hotel Management
Hi Harv, Thank you for sharing your recent experience with us! We are happy to hear that you have enjoyed your stay with us and our perfect location in town. Please accept our apologies for the noise issue that occurred one night during your stay with us. We look forward to welcoming you back to our hotel in the near future for another Monterey getaway.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great stay at Hotel Pacific!

Posted 26-May-2017
I requested a junior suite upstairs, and they upgraded us to a large premium suite with views. Loved the spacious room! Continental breakfast was delicious, and staff very hospitable and friendly. We could walk to wharf, Cannery Row and downtown. I would definitely stay here again!
Comment from Hotel Management
04-Jun-2017 by Manager, Hotel Management
Dear Guest, Thank you very much for taking the time to share your feedback with us regarding your recent stay at Hotel Pacific. It is delightful to read that you enjoyed the room, breakfast, location and friendly staff. We look forward to welcoming you back for another wonderful getaway!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel centrally located

Posted 22-May-2017
Pros: Rooms are nice with balconies - especially like overlooking the fountains.
Cons: continental breakfast could improve - Quite bland - Add some yogurt and better breads, etc.
Location: Walk to Cannery row, fisherman's wharf - Check out the Dali17 exhibit!!!
Great location - Close to downtown, Fisherman's wharf and many historical starts - Nice hotel, beautiful gardens/courtyard - Request room facing courtyard - nice fountains - well kept gardens.
Comment from Hotel Management
02-Jun-2017 by Manager, Hotel Management
Thank you for sharing your review with us regarding your recent stay at Hotel Pacific.We are delighted you enjoyed out hotel, location, room and out door fountains. We look forward to welcoming you back to our hotel in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveller

different but wonderful

Posted 11-May-2017
I haved stayed at the hotel pacific several times. the 1st when they were just finishing the refurbishing of the entire hotel mANY YEARS AGO. IT IS A DIFFERENT TYPE OF HOTEL. NOT FOR EVERYONE. BUT THE DIFFERENCE IS WONDERFUL. THE ROOMS ARE LARGE AND AIRY NICELY APPOINTED. THE BATHROOMS ARE VERY NICE. THE STAFF IS VERY GOOD. I COME FOR BUSINESS CONFERENCES AND COULD STAY AT THE HOTELS WHERE THE CONFERENCE IS AT FOR LESS MONEY. I'LL STICK WITH THE HOTEL PACIFIC.
Comment from Hotel Management
24-May-2017 by Hotel Pacific Team, Hotel Management
Dear guest, thank you for the time to write a review on your recent stay at Hotel Pacific. We’re thrilled you have chosen to stay with us many times! We cherish our loyal customers, and are delighted to read such a great review. We look forward to welcoming you back soon!
3 out of 5
Recommended
for Everyone
by A verified traveller

SPACIOUS & COMFORTABLE

Posted 07-May-2017
Pros: Roominess & location
Cons: Noise
Location: Walking distance to both wharfs, wilderness walking trail. Longer walk, 20 mins, to Cannery Row.
Loved this older hotel for the price and location. Very roomy, comfortable room with fireplace & sitting area. Great value! Feels like a large room/small studio. Close to the wharf. Only complaint is the noise due to tile floors in the hallway. Our room was next to stairs/elevator, so that may have had to do with it. Overall, a great experience!
Comment from Hotel Management
12-May-2017 by Hotel Pacific Team, Hotel Management
Dear Traveler, thank you for your review and staying at Hotel Pacific. We’re happy that you enjoyed your spacious junior suite and our great location in Monterey. It was a pleasure having you with us and we hope you will visit us soon on your next visit to Monterey.
5 out of 5
Recommended
for Couples
by A verified traveller

Awesome stay

Posted 07-May-2017
Such a chic hotel in the best possible location in downtown Monterey. Close to everything and parking is easy with an additional fee.
Comment from Hotel Management
12-May-2017 by Hotel Pacific Team, Hotel Management
Thank you so much for your positive feedback and giving us a perfect rating. It was a pleasure having you stay with us and we look forward to seeing you again on your next travels to Monterey.