Ratings based on 1,890 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from Florida

Extraordinary hotel in Monterey

Posted 30-Apr-2016
Hotel Pacific's rooms are more like a very nice small apartment with a fire place. Monterey is a beautiful city to explore; Hotel Pacific is the place to stay while you do that.
2 out of 5
by A verified traveller

Hotel has a great staff a nice area and really str

Posted 04-Apr-2016
Nice staff very helpful and friendly. Place was dirty and toiliet overflowed first time all over floor. Towels were old and hallways outside room were filthy. Nicely appointed but looks like it could use some tlc
4 out of 5
by A verified traveller

Walking distance to Monterey Warf.

Posted 29-Mar-2016
Enjoyed sitting area with fire place. Very comfortable with outside sitting patio. It was great to have a separate shower and bathtub.
4 out of 5
by A verified traveller

Posted 29-Mar-2016
Our room was lovely and the staff was wonderful at check in.
4 out of 5
by A verified traveller from vancouver BC

Building a bit old. Bathroom is nice.

Posted 26-Mar-2016
Pros: Location
Cons: More choices for breakfast. Faster WiFi
Location: Very close to Pier, with lots of shops and restaurant .
Great location. Very close to pier. Breakfast choices very limited.
5 out of 5
by A verified traveller from New York City

an enjoyable experi-ence!

Posted 18-Mar-2016
Pros: It was very comfortable and the staff was extremely accommodating.
Cons: It was very pleasant-I can't think of a thing that was egregious.
Location: We explored the area of Monterey as well as Carmel by the Sea and Pacific Grove. The Monterey Aquarium is something to visit-spectacular.
I met some friends in Monterey at the beginning of last month and they suggested my staying at the Hotel Pacific. I had never been there before so I was game. they met me at the airport, dropping me off at the hotel. It was a very nice property, clean and the front desk staff, especially Thalia, were most helpful. The room was large, clean with a comfortable bed, a spotless bathroom and a working fireplace-[a very nice touch but you assume full responsibility for using it] There was a sitting area by the fireplace and adjacent to this a small kitchenette area with a refrigerator and coffeepot and all the fixings for coffee and tea. There was no sink or stove in this area. There was a microwave. There was also a very small outdoor terrace. Thalia at the front desk was very helpful during my registration process. Breakfast is also provided daily-cereal, toast, croissants, hot coffee and tea along with fresh fruit. I do not recall if they had hot food-we ate from what was provided. The fresh fruit was excellent-especially the pineapple and watermelon which was available when I was there. I would recommend and return. Wifi was provided free. I did not have a car so I don't know if one was charged for parking.
Comment from Hotel Management
19-Mar-2016 by Christian C, Hotel Management
Dear Ian, Thank you for taking the time to review your recent stay at Hotel Pacific, we greatly appreciate your feedback. Our staff work very hard to provide the most memorable experience possible so i am delighted to hear their hard work acknowledged, thank you. We hope that the next time you visit the Monterey area you remember to think of us once again, thank you for your wonderful review and feedback.
4 out of 5
by A verified traveller from 日本

フィッシャーマンズワーフ近くのホテル

Posted 05-Mar-2016
最近改装したそうで、わりと清潔感のあるホテル。部屋は広く、落ち着いて過ごせる。フィッシャーマンズワーフも近く、近くを散歩するも気持ちがいい。横断歩道を隔てたところにコンビニあり。 湯船とシャワーがわかれており、日本人には使いやすい。無料wifiはエリアがせまく通信が不安定。ロビーでは通信できず。
Comment from Hotel Management
12-Mar-2016 by Christian C, Hotel Management
Dear Jo, Thank you for your review of your recent visit to Hotel Pacific, i am delighted to read that you enjoyed your room accommodations. We are currently working hard to upgrade to a better more reliable WiFi service that will better suit our hotel needs. Thank you once again for your valued feedback.
5 out of 5
by A verified traveller from Northern Ca

clean, remodeled, close to downtown, quiet

Posted 24-Feb-2016
Pros: Staff, location and cleanliness.
Cons: The annoying "hold" message when u call the hotel directly.Whoever thought it would be a good idea to have a recorded voice yammering every 5 seconds?
Location: Walk along the trail from Monterey to Pacific Grove. The aquarium is right there, but so are the crowds. I avoid both, I just like to walk around.
Have stayed here before, I like the location, close to downtown, but far enough away so that it is not noisy. The rooms are clean and decorated beautifully, lots of Mexican paver tiles, a fountain that is calming, a lovely breakfast room, and an attentive, professional staff ~ especially Christian at the front desk who is always friendly, kind, and helpful. He gets 5 stars from this traveler! The rooms are spare, non cluttered, with comfy beds, tiled baths, and fireplaces. All the staff are friendly and greet you, which I appreciate.
Comment from Hotel Management
06-Mar-2016 by Christian C. , Hotel Management
Dear Lucky, Thank you very much for your wonderful feedback of your stay at Hotel Pacific and i just want to say, it is always an honor to provide the best possible service that i can. I am delighted to read that you enjoyed the new look and i hope that the next time you visit the Monterey area you allow us the opportunity to provide you with another memorable stay, thank you again.
Comment from Hotel Management
06-Mar-2016 by Christian C. , Hotel Management
Dear Lucky, Thank you very much for your wonderful feedback of your stay at Hotel Pacific and i just want to say, it is always an honor to provide the best possible service that i can. I am delighted to read that you enjoyed the new look and i hope that the next time you visit the Monterey area you allow us the opportunity to provide you with another memorable stay, thank you again.
4 out of 5
by A verified traveller from CA

Posted 24-Feb-2016
It's awesome!! So clean room and comfortable furniture!!
Comment from Hotel Management
26-Feb-2016 by Christian C, Hotel Management
Thank you Agnes, We love that you had an awesome stay and enjoyed our comfortable furniture, thank you again for your great review!
5 out of 5
by A verified traveller

Great hotel, but parking.

Posted 23-Feb-2016
I didn't like that they charge $20 to park in there car garage. It should be included with the room.
Comment from Hotel Management
29-Feb-2016 by Christian C , Hotel Management
Dear traveler, Thank you for taking the time to review your recent visit to Hotel Pacific, I apologize that our charge for parking was an inconvenience during your stay. As we continue to grow and improve our property we will find many ways to improve every amenity to offset this minor inconvenience, thank you again for your valued feedback.