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"Our room was ready for check-in rm 122. The shut window let alot of noise in from busy road. Pillows arent the comfiest. The breakfast was good, nice selection, hot english breakfast and tasty crispy bacon. My night was disturbed at 1.30am-2.30am by noisy guests slamming door and arguing loudly so it disturbed my sleep and didnt then feel safe. The car park is £5 surcharge which should just be added to the hotel booking cost as where else does one park! Location is good, near to spa and decent restaurants."

"Great hotel, good check in, 2x free drinks, clean room and bathroom. Popped into the city in the morning for coffee, nowhere was open at 6:45 so popped to the bar and they kindly made me an amazing cappuccino. Lots of loud supercars running around outside the hotel but we didn't hear them in the end."

"Repeat visit. Always great. Fantastic staff. Great bedroom and breakfast ."

"Air conditioning was fine"

"Great stay. Staff super helpful. Facilities are really good. Excellent food. Highly rated! "

"Ok"

"Perfect location "

"Overall stay was OK. Have been many times before and would go again. However, not sure if unlucky with the room on this occasion. The toilet was very slow filling after flush. Kettle leaked water making it unsafe to use, so didn't use it. Fridge was difficult to open due to door leaning towards floor and needed to prop it up. Would make sure I'm in a different room if I stay again."

"Was told the original room we booked (superior) wasn’t available so they upgraded us to another room, I don’t see how our room was an upgrade with a view, a view of the car park out of one window. Bathroom was very tired looking and dirty in places. My experience at the spa was a joke and one I wouldn’t want to be repeated. "