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"The ac was fabulous. Very comfortable bed and above average gym. Also has meeting rooms, pool and jacuzzi. "

"The other guests were unbelievably loud and the walls felt paper-thin, I could hear the TV in the room next to ours well into 2 AM. The bed creaked loudly at the smallest movement, the suitcase stand was so wobbly it was hard to put our luggage on it; and the Internet was frustratingly slow, the kind of WiFi speed you would get at a three star hotel 15 years ago. The elevator rattled an awful lot and made a lot of unpleasant noise. Parking in the front was very limited and while there was a lot of parking in the back it didn't feel very safe, it was a bit isolated. This is the dumpiest Doubletree I've stayed at, I was surprised at the poor condition of the hotel. The area is also not very nice, have to drive everywhere and it doesn't feel like the safest place compared to other Doubletrees I have stayed at. The lobby was very pretty, the staff was helpful and nice, the room and bathroom were clean, but unfortunately it doesn't make up for the poor conditions of the hotel and room. Once the people next door turned off their TV at 2 AM I was able to have a decent night of sleep as long as I didn't move around too much. All in all, just an "OK" experience, I would definitely not stay here again. Highly recommend Boro Cafe nearby for coffee and pastries, Melting Pot for a romantic meal, and Harvest about 15 minutes north in PA for a great farm-to-table experience."

"Outstanding!"

"Staff was the absolute best. Everything was perfect as it was on other stays. "

"Rooms clean. Great breakfast"

"We have been staying at this BW for many years as we frequent the area. The hotel is undergoing renovations and we were in a room that was recently completed. While it was clean/spotless, the water pressure in the shower was low and lacking hot water. There were no hooks or towel bars in the bathrooms especially noticeable by the shower. The new lamps are stylish yet have little function. The beds had previously been equipped with high intensity reading lamps which looked hastily removed(literally broken off)and replaced with lamps that don’t allow for reading in bed. The climate control in the room was inconsistent As for the hotel itself, the “heated pool” was no warmer than the air temp and the hot tub(a big draw) has been removed. The place overall is clean, the staff attentive, the breakfast was good and the recently added seating outdoors is very nice. Hoping to see the hot tub return and the newly renovated rooms to be over the “growing pains” when we passing through again. "

"Room was clean. "

"This hotel was great - the only trouble was the very loud AC that kept going on and off during the night. Otherwise, amenities etc were fantastic for the price."

"Great place for an overnight in downtown West Chester. Super clean, quiet hotel within walking distance to everything! "