Outside of the room, the property was immaculate, clean, perfect. Our room was supposed to have a sofa bed, two twin beds, and a king. Instead it had 2 sets of bunk beds, a king bed and a regular couch. One of the ladders to the bunk beds was unstable. By unstable I mean one side that attaches the ladder to the bunk bed was bent and not even screwed in. The king bed had a foam topper which was uncomfortable. I tossed and turned all night all week. Two of the bar stools were broken, one leg was broken on one, the supporting bar was broken on the other. There was cereal under the coffee table in the living room and it looked like something got spilled on the side of that same table and was never cleaned off. The paint was peeling off one of the drawers in the kitchen.
For me the worst part was the master bathroom. There was hair in the Jacuzzi, which we didn't use. The shower had a corner stool in it which was dirty and, I think, the reason the shower stunk so bad. The shower floor was slippery like it hadn't been cleaned in a long, long time.
If this wasn't bad enough while I was brushing my teeth one morning I noticed a molar sitting on the corner by the mirror!
This is our second time staying at Tops'l, the first time we stayed at the summit with no issues. This time we stayed at the Tides in a bigger condo, room 511.
On the positive side the location is great, the washer dryer was a huge plus with a family of 5.