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Wonderful stay here for 4 nights with husband and daughter. We had a ‘two doubles’ room, which had lovely comfortable beds and little kitchenette with full size fridge. We enjoyed a lovely complimentary breakfast each morning with fruit, pastries, bagels, yogurt and granola. On an evening we went up to the rooftop terrace with a bottle of wine and enjoyed the amazing views and sounds of the city - and the location is excellent, couple blocks from Time square but didn’t feel noisy or busy. We...

Fantastic, very spacious apartment with all the amenities we could wish for. It was perfect for our one week stay

Wonderful hotel in a great location. Room was spacious and clean and the staff were lovely. It would benefit from a hotel bar but we very much appreciated the bottle of wine!

Really nice hotel with a pleasant roof terrace and great staff; the free coffee all day was a nice touch as were the free croissants first thing. Lots of interesting food options nearby - iconic dining at: The Roxy; Bubby’s and Katz Diner were all only a short walk away. There are good transport connections via the nearby subway station and it sits in a very friendly and safe neighbourhood on the border between Chinatown and Little Italy.

Good location

Great hotel in a fab location! Beds were really comfy and rooms were bigger than expected.

My daughter and I had a trip to New York for our big birthdays, hotel was very central close to port authority, walking distance to time square and many other areas. Hotel staff made our visit special for us and are very helpful , friendly , professional and knowledgeable about the surrounding area. I would avoid 9th Avenue at night time as it didn’t feel very safe .

Such a great stay here. Right in midtown Manhattan in the heart of the action but at a really reasonable price. The room was small but immaculate. I requested a higher room with a view and the hotel did exactly that for us - the 21st floor with a beautiful view to wake up to. I would definitely recommend staying at CIVILIAN and I would definitely stay here again.

We had a wonderful stay at this hotel. A special mention goes to James, the manager, who was incredibly helpful, thoughtful, and made us feel very welcome throughout our stay. The hotel is also in a great location for Times Square, making it easy to explore the city and all the main attractions. It was also great to be able to help ourselves to coffee and snacks throughout the day, which was a lovely touch and much appreciated. Breakfast did get quite busy around 9:00 am, and the food options...

It was just as I expected. It was not noisy at all (being so close to Times Square). I booked a room with a bunk bed and it was as small as shown in the pictures so definitely as expected. Stay was comfortable.

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Rooms spotless. Lots of breakfast places near. Carnegie cafe diner near for breakfast. Central Park walkable distance. Moma near by. Broadway walking distance.

There is absolutely nothing bad to say about Kixby. The location is as safe as it gets,easy walking distance from Penn Station if you come in by LIRR/Airtrain from JFK(30 mins hassle free way to get into Manhattan) and the subway is 50 yards from the front door. There are the best selection of bars,restaurants and eateries within minutes of the hotel as well as Maddison Square Garden and the Empire State Building. All of the staff were friendly,helpful and informative,you get a free water...

We arrived a little after 3pm, and had a lovely greeting from staff, but our room wasn’t ready so we had to wait. We booked and paid through Expedia… an Empire via room with living space. Please note that the hotel does not offer this type of room. None of their Empire View rooms have the separate living room area. The Empire view rooms do give a great view of the Empire State Building but their ‘living room’ is a tiny space with a chaise and a TV. Management were excellent with us and moved us...

Writing update in lobby January has proved to be a great time to see NYC and Kitano has proved to be a great place to stay very happy with all aspects but did not eat in ,too much choice close by.

Excellent location just four minutes’ walk from 9/11 Memorial Pools and Museum. Warm welcome from staff. Clean and comfortable room. Excellent bar area in the evening and efficient good value breakfast deli.

Such a well situated hotel slap bang in the middle of Manhattan, walking distance to most sightseeing/tourist hubs. Room was fantastic, spacious, tea/coffee making machine, fridge which was a bonus, would 100% stay here again. 5*