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"Our stay could not have been more perfect at this truly 5 star hotel. The staff were more than amazing and accommodating. I love that I received texts if I had any requests so that I didn’t have to wait in lines at reception. I highly recommend and ocean view room. Location is close to everything and area is safe. Highly recommend this hotel if wanting to stay in Surfers close to the nightlife, beach, eateries and entertainment"

"Ok"

"I had a city view room and it was wonderful. Comfy bed, large towels, good air con (would be nice if we could switch it to quiet mode). Staff were great and the food at Stingray and Yamogen was phenomenal. "

"Rooms are dated, yet good but need updating- the AC in the rooms need upgrade - temp gauge not working well, the room have a smell of dampness or lack refresh aired rooms, even when AC has been wiring all day."

"Overall good experience. Concierge desk was there, however never attended. Our room was a King room, but in reality it was 2 single beds pushed together... Also, since when do guests bring their luggages to the hotel room and not the porter? Where is concierge?"

"Fantastic rooms and pool area. Staff are very polite and helpful and made us feel welcome. It’s a great family hotel "

"Mmmm just, room 1219 but not important, didnt need an ocean view."

"Pool was great, just know there are lots of kids around."

"Yes the ocean was visible from my room"