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Reviews of Casa Panuco

3 out of 5
Casa Panuco
198 Rio Panuco Cuauhtémoc, Mexico City, CDMX

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 128 reviews" "
Rating 8 - Good. 19 out of 128 reviews" "
Rating 6 - Okay. 15 out of 128 reviews" "
Rating 4 - Poor. 2 out of 128 reviews" "
Rating 2 - Terrible. 9 out of 128 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend Casa Panuco to anyone who's planning to stay close to the Chapultepec forest at a reasonable price. They have a great staff always there to please your needs.
Stayed 3 nights in Apr 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo, pero hace falta un n aire acondicionado en las habitaciones en días calurosos
Stayed 1 night in Apr 2024

10/10 Excellent

Lidianet

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

2/10 Terrible

Maria del Carmen

Stayed 1 night in Mar 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Four Corners

Liked: Staff & service, property conditions & facilities
I already left a review. Great place!
Stayed 5 nights in Mar 2024

10/10 Excellent

Richard

Stayed 4 nights in Mar 2024

6/10 Okay

Gerardo

Disliked: Cleanliness
Podia estar mejor
En general bien por el precio y la ubicacion Lo malo en tercera planta casi no llega agua al lavabo. 3 dias nadie hizo aseo de la habitacion ni dejaron agua siquiera. Hubo una averia de agua y ni ellos sabian. El wc atascado de popo!
Stayed 3 nights in Feb 2024

10/10 Excellent

Four Corners

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place to stay. Small, quiet, clean and really wonderful employees.
Stayed 1 night in Feb 2024

10/10 Excellent

Carlos

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's a safe environment to stay lots of options to eat around
Stayed 1 night in Feb 2024

2/10 Terrible

Urimare

Disliked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Cathie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was excellent. Peter was very attentive a showed us to our room. The neighbouhood seems good. Cant wait to get out and explore
Stayed 1 night in Jan 2024

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hospitality
The entire place is beautiful and clean. We stayed in the Oaxaca room on the second floor.The bed was comfortable and the room with enough space for all our luggage. They had sensor lights throughout at night. Everything has been thought of. The shared bathrooms were clean as well as the kitchen on the 3rd floor. Best of all was Pedro who received us in the morning and helped me with all my luggage so That I could quickly run to my embassy appointment. When we returned he had everything in our room already. He speaks great English for those you don't speak Spanish. The only challenge was all the up and down on the stairs with my 2 year old.
Stayed 1 night in Jan 2024

10/10 Excellent

ERICK SANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staffs are very kind & courteous. The owner need to be grateful for this. There is NO lift. If you're disabled etc - you might wish to look somewhere else There's no heater. We were freezing all the time. If you're sensitive to cold, you might wish to look somewhere else No kettle / hot water for drinking, I've asked this to staff and confirmed this. Hotel is beautiful and will be a joy for those with interest in beautiful architecture.
Stayed 2 nights in Dec 2023

8/10 Good

John

Liked: Property conditions & facilities
Stayed 13 nights in Dec 2022

2/10 Terrible

Ariel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Malo y casi nulo el servicio
Al llegar dejé el equipaje. Lo guardaron en un locker y al regresar el mismo estaba abierto. Me asignaron una habitación que no tenía baño (yo había reservado con baño privado). Tuve que aguardar que me muden de habitación El primer día que bajé a desayunar dentro del horario que me indicaron, me dijeron que como el día anterior habían desinfectado, no sabían a que hora habría desayuno. No me dieron tampoco opciones ni pagaron para desayunar en otro lugar. En ningún momento se preocuparon por todos estos incovenientes
Stayed 3 nights in Nov 2022

6/10 Okay

Patricia, Miramar

Stayed 3 nights in Sep 2022

8/10 Good

Blau

Liked: Cleanliness
Stayed 11 nights in Sep 2022

8/10 Good

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great casa, recommended.
we enjoyed the stay very much, its a cozy casa and we love there is a restaurant right in the downstaris of the casa. we apprecaite that the staff received us at the 3 am in the morning and he actually awaited us at the door when our uber arrived the place, which is a very warm receiving.
Stayed 2 nights in Jul 2022
Response from Casa Panuco on 3 Aug 2022
Thanks for the time is to write about your last stay with us, Our goal is to create a good experience for our guests. we hope to welcome you again

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado y el servicio fue excelente
Stayed 2 nights in Apr 2024

10/10 Excellent

Perla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Apr 2024

10/10 Excellent

Izza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble lugar
Stayed 3 nights in Apr 2024

10/10 Excellent

Marcelo armando

Liked: Cleanliness, staff & service, property conditions & facilities
La estancia ha sido maravillosa, el lugar está muy lindo.
Stayed 1 night in Apr 2024

10/10 Excellent

Claudia Nohemi saenz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un concepto de hostal bastante lindo!
Stayed 3 nights in Apr 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo y fue increíble, sin duda regresamos
Stayed 2 nights in Apr 2024

10/10 Excellent

OSCAR

Stayed 1 night in Apr 2024

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, le doy un diez en todos los aspectos
Stayed 1 night in Apr 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar, el personal súper amable! Sin duda volvería a quedarme ahí, todo esta hermoso!
Stayed 2 nights in Apr 2024

6/10 Okay

Iliam Walberto

Liked: Amenities
Centrico
Stayed 1 night in Apr 2024

2/10 Terrible

Cesar

Stayed 1 night in Apr 2024

10/10 Excellent

Adelena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 de 10
Stayed 3 nights in Apr 2024

10/10 Excellent

Leonardo Solís

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar y sobre todo excelente atención, súper ubicado.
Stayed 1 night in Apr 2024

8/10 Good

Gisela Berenice Martinez

Travelled with family
Liked: Cleanliness, staff & service, amenities
Todo muy bien, solo considero que deben de dar mantenimiento constante a sus habitaciones para que siempre se vean igual que en las fotos que publican y no llevarse uno como cliente una decepción. En nuestra habitacion el piso necesitaba mantenimiento y echarle mas ganas a la limpieza del piso de la regadera y el baño en general
Stayed 1 night in Apr 2024

10/10 Excellent

Alberto

Stayed 1 night in Apr 2024

8/10 Good

Yahir

Liked: Cleanliness, staff & service, property conditions & facilities
Es bonito, solo que en la madrugada se prende como una bomba que nos despertó por que suena muy fuerte
Stayed 1 night in Apr 2024

10/10 Excellent

JOSE, Cuautla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un concepto excelente. Muy agradables instalaciones. Sin embargo, es ruidosa. No veo sentido que pongan música por la mañana en la recepción, el volumen era realmente ruidoso e inconveniente. Ya no pude dormir.
Stayed 2 nights in Apr 2024

10/10 Excellent

GABRIELA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, el personal, las habitaciones y la locacion Solo que las sabanas tenian mancha de salsa
Stayed 1 night in Apr 2024

10/10 Excellent

Ephrain

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy bello y tranquilo muy accesible en la ciudad
Stayed 1 night in Jan 2024

10/10 Excellent

Andrés

Business traveller
Liked: Cleanliness, staff & service, amenities
Muy buen lugar para el precio
Stayed 1 night in Apr 2024

10/10 Excellent

Ross

Travelled with family
Liked: Amenities
Muy buen lugar para hospedarse, y la atención fue excelente
Stayed 1 night in Apr 2024

6/10 Okay

Jorge

Travelled with partner
Costo beneficio bien. Visualmente y lugar lindo. Saludos
Stayed 1 night in Mar 2024

8/10 Good

Javier

Stayed 2 nights in Apr 2024

8/10 Good

Kevin

Stayed 2 nights in Mar 2024

6/10 Okay

HUGO, BOCA DEL RIO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy céntrico de todo
Stayed 2 nights in Apr 2024

10/10 Excellent

IVAN

Stayed 1 night in Mar 2024

10/10 Excellent

Lady

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó quedarme aquí. Simplemente un hermosos lugar y acogedor.
Stayed 1 night in Mar 2024

2/10 Terrible

Mariano

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El señor que contesta el teléfono y está por las mañanas tiene un pésimo trato, regaña en lugar de explicar y hace todo de mal agrado. El lugar está sucio, el baño huele a drenaje. NO LO RECOMIENDO.
Stayed 2 nights in Mar 2024