Title: Óntico Urban Design Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=42372350&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Óntico Urban Design Hotel Urban design meets productivity in this downtown hotel where travelers can work in coworking spaces, get expert tour advice, and connect with fellow guests ## Photo gallery for Óntico Urban Design Hotel ![Reception - Óntico Urban Design Hotel (Mérida)](https://images.trvl-media.com/lodging/43000000/42380000/42372400/42372350/9a012a73.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Massage in accommodation - Óntico Urban Design Hotel (Mérida)](https://images.trvl-media.com/lodging/43000000/42380000/42372400/42372350/127f8942.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre - Óntico Urban Design Hotel (Mérida)](https://images.trvl-media.com/lodging/43000000/42380000/42372400/42372350/fb59739a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre - Óntico Urban Design Hotel (Mérida)](https://images.trvl-media.com/lodging/43000000/42380000/42372400/42372350/56b5d14d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Óntico Urban Design Hotel (Mérida)](https://images.trvl-media.com/lodging/43000000/42380000/42372400/42372350/86ba4b8e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just steps from Mérida Cathedral and Plaza Grande, Óntico Urban Design Hotel combines modern comfort with city charm. Guests love the in-room WiFi, relaxing with drinks at the bar, or browsing local literature in the library. Visitors consistently praise the attentive staff. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Business services - Bar £138 includes taxes & fees 20 Dec - 21 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 19 - Dec 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=42372350&PinnedHotelID=42372350&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=42372350&PinnedHotelID=42372350&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 20 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=42372350&PinnedHotelID=42372350&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=42372350&PinnedHotelID=42372350&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=42372350&PinnedHotelID=42372350&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=42372350&PinnedHotelID=42372350&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=42372350&PinnedHotelID=42372350&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=42372350&PinnedHotelID=42372350&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Standard Room, 2 Double Beds ![Standard Room, 2 Double Beds | Down duvets, Tempur-Pedic beds, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/43000000/42380000/42372400/42372350/6edb671a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 8.8 Excellent 5 reviews ### Highlights Soundproofed Individually furnished Air conditioning Smart TV Tempur-Pedic bed Down duvet Blackout curtains Private bathroom - 344 sq ft - Sleeps 3 - 2 Double Beds ### View all photos for Superior Room, 2 Double Beds ![Superior Room, 2 Double Beds | Down duvets, Tempur-Pedic beds, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/43000000/42380000/42372400/42372350/f5529cbc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds Smart TV Blackout curtains Down duvet Tempur-Pedic bed - 398 sq ft - Sleeps 3 - 2 Double Beds ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed | Down duvets, Tempur-Pedic beds, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/43000000/42380000/42372400/42372350/50aa0708.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.0 Wonderful 2 reviews ### Highlights Soundproofed Individually furnished Air conditioning Smart TV Tempur-Pedic bed Down duvet Blackout curtains Private bathroom - 344 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed | Down duvets, Tempur-Pedic beds, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/43000000/42380000/42372400/42372350/ad89b03e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds Smart TV Blackout curtains Down duvet Tempur-Pedic bed - 398 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/2000000/1450000/1442200/1442108/8d3e49e8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Villa Mercedes Merida, Curio Collection by Hilton Mérida Centro - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 1,001 reviews £57 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Merida-Hotels-Villa-Mercedes-Merida.h1442108.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=b191322b-d47c-4106-97ea-297cfcf2f5fc&top_cur=GBP) Ad ![Potholing/cave exploring](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/93000000/92360000/92358700/92358626/216cc59f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viatura Hacienda Xtojil, Yucatan, Merida, with Optional All Inclusive Timucuy - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-ONTICO-URBAN-DESING-HOTEL.h42372350.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-ONTICO-URBAN-DESING-HOTEL.h42372350.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.97027%2C-89.61814&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qqYF8vfFhblqQCaAX1Hx7LCutUU=) Calle 54 Número 474 X 53 Y 55 Col.Centro, Mérida, YUC, 97000 #### What's nearby - La Mejorada Park \- 3 min walk \- 0.2 miles - Parque Santa Lucía \- 6 min walk \- 0.4 miles - Mérida Cathedral \- 10 min walk \- 0.6 miles - Paseo de Montejo \- 10 min walk \- 0.6 miles - Plaza Grande \- 10 min walk \- 0.6 miles #### Getting around - Teya-Merida Station - 23 min drive - Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 18 min drive #### Restaurants - ‪Bar Flamel - ‬4 min walk - ‪Bar latino - ‬4 min walk - ‪Soco Mérida - ‬6 min walk - ‪DIX BAR - ‬5 min walk - ‪El Lagarto De Oro - ‬3 min walk ## About this property ### Óntico Urban Design Hotel Upscale hotel near Parque Santa Lucía Located close to Mérida Cathedral and Plaza Grande, Óntico Urban Design Hotel provides a library, a bar and a 24-hour business centre. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and a computer station - Smoke-free property, a 24-hour front desk and multilingual staff - Coffee/tea in reception, 1 meeting room and concierge services - Guest reviews say great things about the helpful staff Room features All rooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and sound-insulated walls. Other conveniences in all rooms include: - Tempur-Pedic beds and down duvets - Bathrooms with rainfall showers and free toiletries - 50-inch Smart TVs with cable channels - Free tea bags/instant coffee, coffee/tea makers and daily housekeeping ## Similar properties ![Premium Room, 1 King Bed | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/17000000/16430000/16429100/16429072/61518b83.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casona Las Tres Marías - Hotel Only adults Mérida Centro - Pool - Free Wi-Fi - Air-conditioning - Breakfast available 9.0 Wonderful 302 reviews £72 includes taxes & fees 19 Jan - 20 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=16429072&PinnedHotelID=16429072&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2500000/2499100/2499090/e1bfc5a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Merida Mérida Centro - 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Pool - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 311 reviews £84 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=2144974&PinnedHotelID=2144974&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (MXN 160 per day); reservations required - Street parking available - 24-hour return airport shuttle on request for a surcharge - Beach shuttle (surcharge) ### Food and drink - Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 150 for children - A bar/lounge - Coffee and tea in common areas - Snack bar/deli ### Things to do - Library ### Family friendly - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Business services - 24-hour business centre - Computer station - Coworking space - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 2 floors - Built in 2020 - Communal living room - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Tempur-Pedic mattress ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch smart TV with cable channels - IPod dock ### Food and drink - Coffee/tea maker - Tea bags/instant coffee ### More - Air conditioning - Electrical adapters - Free local calls - Individual furnishings - Iron/ironing board on request - Laptop workspace - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately MXN 150 for adults and from MXN 150 for children - Airport shuttle fee: MXN 500 per person (one-way) - Airport shuttle fee per child: MXN 500 (one-way) - Nearby parking fee: MXN 160 per day (1640 ft away) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Ontico Urban Design Óntico Urban Design Hotel Hotel Óntico Urban Design Hotel Mérida Óntico Urban Design Hotel Hotel Mérida ## Frequently asked questions ### Is Óntico Urban Design Hotel pet-friendly? ### How much does it cost to stay at Óntico Urban Design Hotel? ### What time is check-in at Óntico Urban Design Hotel? ### What time is check-out at Óntico Urban Design Hotel? ### Does Óntico Urban Design Hotel provide a shuttle to the airport? ### Where is Óntico Urban Design Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Óntico Urban Design Hotel Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.6 Amenities ### 9.8 Staff & service ### 9.2 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 119 8 - Good 37 6 - Okay 11 4 - Poor 5 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Francisco 11 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff is great, clean nice and good located ##### Francisco Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Natalia 23 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Helpful staff and very clean ##### Natalia Stayed 1 night in Oct 2025 ### 10/10 Excellent #### JASON 13 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities This is perfect for a clean and quiet stay. The staff is helpful and friendly. The service began even before I checked in with a personal text. Great option. ##### JASON Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### William 13 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay in Mérida Stayed here as part of a longer trip along the Mayan Train route, and thought it was an excellent option: very centrally located to the main nightlife area in Mérida, with great amenities and quality. Would stay here again! ##### William Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Aksana 15 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good clean hotel, friendly staff. ##### Aksana Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Jan 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very lovely staff and hotel. Room was comfortable, if a bit small, but quiet, overall. Compliments to Pedro at breakfast for excellent food and friendly service-thank you. We would return if staying in Merida and did not require a pool onsite. ##### Jan Stayed 1 night in May 2025 ### 10/10 Excellent #### Letitia 17 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities My stay was excellent. Staff was professional and very helpful. ##### Letitia Stayed 11 nights in Jan 2025 ### 10/10 Excellent #### Matthew 5 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel, one of our favorites. Very clean, pretty and modern. Staff was the highlight, they were absolutely wonderful and so nice. We loved it and will certainly stay again. ##### Matthew Stayed 8 nights in Jan 2025 ### 10/10 Excellent #### Ricardo 23 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A very surprising little gem in Merida The hotel is quiet nice , great location walking distance to all restaurants and bars near La Plancha park, which is one of the newest attractions in the city. Loved the area and I wish I had stayed there longer, as we only stayed one night as we had a flight to catch ##### Ricardo Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Juan 27 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Urban chic design Very nice designed hotel with nicely appointed bathroom, great bed and linens. Staff is very warm, approachable and friendly. Location was very convenient to all parts of Merida Centro. Highly recommend ![](https://a.travel-assets.com/ugc/hotel-reviews/2136A918A5E7ACA80F00D26B85619D87B959E1841737952580009.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/76E36291799D9A344CDF2AD12D4E9FF2E53674CD1737952579831.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/932D52E06831A3069DF4F8F4D109005C66E3E8A31737952582696.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Juan Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Paula C 10 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was super polite and friendly. Luis and Alex at the front desk were very helpful. I like the neighborhood. It was quiet yet close to everything. ##### Paula C Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Elizabeth 16 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Closed to everything, staff very helpful and friendly. ##### Elizabeth Stayed 5 nights in Nov 2023 ### 8/10 Good #### Stacey 20 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was super friendly! Everything was comfortable. Love the walk ability to so much stuff. Uber was always less than 10 mins away. ##### Stacey Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Casey 14 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My third stay & very happy I chose this hotel. Staff is amazing, room are great & hotel is convenient. We’ve been traveling for the last 2 years in and out of hotels between Bangkok, Kuala Lumpur, Manila, Siem Reap, Seattle, Cancún & now Merida. I love boutique hotels and Óntico is now on my lists of favorites. It’s a small hotel with a big heart & a mastery of hospitality !! ##### Casey Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### Courtenay 2 Mar 2024 Liked: Staff & service, property conditions & facilities This hotel is chic and comfortable. The location is walkable to many sites. We found the staff warm and welcoming, very helpful, and we loved the extra touches they provided. Wonderful experience, would definitely stay again. ##### Courtenay Stayed 3 nights in Feb 2024 ### 8/10 Good #### Steven 7 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nicely designed small hotel. Friendly and helpful staff. Comfortable bed. Convenient location on a side street. The one drawback is that the WiFi signal was weak, so that the TV usually did not work because it could not stream content. Also was unable to stream content on my personal devices. ##### Steven Stayed 4 nights in Mar 2025 ### 6/10 Okay #### rhonda 6 Mar 2025 Liked: Staff & service, property conditions & facilities The staff was so, so, friendly and helpful! My room was beautiful. The hotel is very modern but the surrounding buildings are dilapidated and un-leading to the eye. The TV WiFi never worked no matter how many times I put in the code but I was not in the city to watch T.V. ##### rhonda Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### CLARE 2 Jun 2024 Liked: Amenities Seek modern design with large comfortable and quiet rooms. They indicate a bar and restaurant, but it is very minimal. Nice breakfast for a nominal fee. ##### CLARE Stayed 4 nights in May 2024 ### 10/10 Excellent #### Terry 25 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was very nice and clean. Staff is very kind helpful and friendly. High quality toiletries. Efficient AC. Would be nice to have a small fridge. Sometimes a little noisy during breakfast service. Would definitely stay again. Beautiful modern design. The huge tree in front was an excellent landmark for finding your way back to the Hotel. Only a few blocks away from Calle 47 a beautiful street with many restaurants to choose from. ##### Terry Stayed 4 nights in Nov 2024 ### 8/10 Good #### Sergio 28 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Modern little hotel in the center of the city The hotel is small but fairly new, I loved the long table with a lot of space to put your things, the bathroom has double sinks and it was very modern. The only issue was the water pressure was weird, suddenly spiking as you showered so that made the bath a bit unpleasant. The staff is super friendly and helpful. Another small issue is that there is not many convenience stores nearby so you better get stuff ahead of time or get it delivered. The streets around are also not particularly nice to walk around. ##### Sergio Stayed 1 night in Nov 2024 ### 8/10 Good #### Benjamin 25 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff at the hotel is amazing. They were all very friendly and helpful. At night they were always very aware of who was coming in and out of the hotel. Not that it was in a bad area but I definitely appreciated the attention to their guests safety ##### Benjamin Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Casey 20 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Outstanding!! We stayed for 3 weeks and enjoyed every moment. Great location Amazing attentive staff Spacious rooms Comfortable beds Quality pillows, bedding & bathroom linens Hearty affordable breakfast After the military my career was in hospitality. I was a Chef in charge of numerous restaurants, bars, convention centers & catering for government offices. Event planner. I was also a nationally certified Food Safety Manager. I share that to say I have seen every aspect of hospitality in my career. It’s hard to impress me but Ontico did. Highly recommend & will definitely return. ##### Casey Stayed 6 nights in Dec 2024 ### 8/10 Good #### Ilka 28 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities The employees were very courteous and polite, trying to help as much as they could. I was first told that because of my VIP status I could enjoy 2 breakfasts and a drink, only a few minutes later a different front desk employee told me that breakfast was NOT included. Obviously a little disappointing. Water temperature in shower kept fluctuating which was challenging. No safe in room or mini fridge. Only 2 bottles of water per day allowed. ##### Ilka Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Casey 7 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Outstanding!! This is our 2nd stay here and we really appreciate the hospitality we have received. Comfortable beds & pillows Hot water & good water pressure Modern upscale furniture & amenities Large TV, rooms & bathrooms Limited but tasty & affordable breakfast Walking distance to a vast array of restaurants Laundromat & dry cleaners are only a 5 min walk away Food service apps make food delivery easy Nice walkable location that felt very safe In my last review I complained about the noise from construction next door. Stated I loved the hotel & staff but the amount of noise was bothersome. Not only did the noise lessen staff upgraded us to a room that is amazingly quiet. I greatly appreciate them addressing the issue & fixing it quickly. I highly recommend this hotel! ##### Casey Stayed 2 nights in Dec 2024 ### 8/10 Good #### Sean 9 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff was accommodating and allowed us to access our room early, and also booked our airport taxi for the next day. Only complaint on the room was that I don’t believe it has a safe or the typical mini fridge. Also, the shower drain backed up during my shower, so my wife took her shower in about two inches of undrained water unfortunately. ##### Sean ## Expedia's Latest Trends ### Hotels > [Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive](https://www.expedia.co.uk/Orlando-Hotels-Ramada-Plaza-Resort-Suites-By-Wyndham-Orlando-Intl-Drive.h897604.Hotel-Information) > > [Radisson BLU Bucharest](https://www.expedia.co.uk/Bucharest-Hotels-Radisson-BLU-Bucharest.h1879799.Hotel-Information) > > [Hotels in Strood](https://www.expedia.co.uk/Strood-Hotels.d6257570.Travel-Guide-Hotels) > > [Hotels near Selby Abbey](https://www.expedia.co.uk/Selby-Abbey-Hotels.0-l6079253-0.Travel-Guide-Filter-Hotels) > > [Rodos Palladium Leisure & Wellness](https://www.expedia.co.uk/Rhodes-Hotels-Rodos-Palladium-Leisure-Wellness.h1251060.Hotel-Information) > > [Grand InterContinental Seoul Parnas by IHG](https://www.expedia.co.uk/Seoul-Hotels-Grand-InterContinental-Seoul-Parnas.h22529.Hotel-Information) > > [Hotels in Mexico City](https://www.expedia.co.uk/Mexico-City-Hotels.d178285.Travel-Guide-Hotels) > > [Sirene Belek Hotel](https://www.expedia.co.uk/Belek-Hotels-Sirene-Belek-Hotel-All-Inclusive.h1159949.Hotel-Information) > > [Colessio](https://www.expedia.co.uk/Stirling-Hotels-Hotel-Colessio.h3978031.Hotel-Information) > > [Hyatt Regency O'Hare Chicago](https://www.expedia.co.uk/Chicago-Hotels-Hyatt-Regency-OHare-Chicago.h5403.Hotel-Information) > > [Hotels near Wales Millennium Centre](https://www.expedia.co.uk/Wales-Millennium-Centre-Hotels.0-l6084283-0.Travel-Guide-Filter-Hotels) > > [Melia Milano](https://www.expedia.co.uk/Milan-Hotels-Melia-Milano.h662486.Hotel-Information) > > [Pet-Friendly Hotels in Hull](https://www.expedia.co.uk/Hull-Hotels-Pet-Friendly-Hotel.0-0-d10154-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [The Mole Resort - Hotel rooms](https://www.expedia.co.uk/Umberleigh-Hotels-Highbullen-Hotel-Golf-And-Country-Club.h3551639.Hotel-Information) > > [5 Star Hotels in Mahé Island](https://www.expedia.co.uk/5Star-Mahe-Island-Hotels.s50-0-d3127.Travel-Guide-Filter-Hotels) > > [Broom Lodge](https://www.expedia.co.uk/Largs-Hotels-BROOM-LODGE.h24281185.Hotel-Information) > > [The Park Hotel](https://www.expedia.co.uk/Barnstaple-Hotels-The-Park-Hotel.h1723704.Hotel-Information) > > [The Stalbridge Guest House](https://www.expedia.co.uk/Liverpool-Hotels-The-Stalbridge-Guest-House.h33409219.Hotel-Information) > > [Hotels in Denver](https://www.expedia.co.uk/Denver-Hotels.d178254.Travel-Guide-Hotels) ### Flights > [Flights from Palm Springs (PSP) to Las Vegas (LAS)](https://www.expedia.co.uk/lp/flights/psp/las/palm-springs-to-las-vegas) > > [Flights from Gatwick (LGW) to Seawell (BGI)](https://www.expedia.co.uk/lp/flights/lgw/bgi/london-to-bridgetown) > > [Flights from Dublin (DUB) to London (LCY)](https://www.expedia.co.uk/lp/flights/dub/lcy/dublin-to-london) > > [Flights from London (LHR) to Bacău (BCM)](https://www.expedia.co.uk/lp/flights/lhr/bcm/london-to-bacau) ### Cars ### Packages > [Llys-y-fran Reservoir and Country Park](https://www.expedia.co.uk/Llys-Y-Fran-Reservoir-And-Country-Park-Clarbeston-Road.d624912502226132992.Attraction) ### General ---