Title: Kuka y & Letras Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kuka y & Letras Bed & breakfast with free breakfast, near Paseo de Montejo ![Terrace/patio](https://images.trvl-media.com/lodging/103000000/102060000/102055000/102054928/54e55edf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Double Room, 1 King Bed, City View | Terrace/patio](https://images.trvl-media.com/lodging/103000000/102060000/102055000/102054928/37fb0899.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/103000000/102060000/102055000/102054928/56ef787b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area](https://images.trvl-media.com/lodging/103000000/102060000/102055000/102054928/55a7197a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area](https://images.trvl-media.com/lodging/103000000/102060000/102055000/102054928/e995c244.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Mérida Centro, Kuka y & Letras offers an outdoor pool, complimentary cooked-to-order breakfast, in-room WiFi, and tour assistance for nearby attractions like Mérida Cathedral. Dry cleaning services make extended stays convenient, with guests praising their experience. 7.6 Good ## Popular amenities - Pool - Breakfast included - Pet-friendly - Housekeeping - Laundry - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct 5 - Oct 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=102054928&PinnedHotelID=102054928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=102054928&PinnedHotelID=102054928&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 6 - Oct 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=102054928&PinnedHotelID=102054928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=102054928&PinnedHotelID=102054928&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=102054928&PinnedHotelID=102054928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=102054928&PinnedHotelID=102054928&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=102054928&PinnedHotelID=102054928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=102054928&PinnedHotelID=102054928&HadPinnedHotel=true®ionId=-1&adults=2) ![Design Double Room, 1 Bedroom | In-room safe, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/103000000/102060000/102055000/102054928/8f781000.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Double Room, 1 Bedroom 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Air conditioning Hairdryer Private bathroom Electric kettle Located on the ground floor Wardrobe - 194 sq ft - Sleeps 2 - 1 Queen Bed ![Deluxe Double Room | In-room safe, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/103000000/102060000/102055000/102054928/e0298f6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Individually furnished Individually decorated Air conditioning Hairdryer Private bathroom Electric kettle In-room safe Wardrobe - 226 sq ft - Sleeps 2 - 1 King Bed ![Double Room, 1 King Bed, City View | In-room safe, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/103000000/102060000/102055000/102054928/51b99255.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 1 King Bed, City View 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Air conditioning Hairdryer Private bathroom Electric kettle In-room safe Wardrobe - 323 sq ft - City view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Kuka-Y-Letras.h102054928.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Kuka-Y-Letras.h102054928.Hotel-Information) ## About the area Mérida Centro, a neighbourhood in Mérida, is home to Kuka y & Letras. Travellers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Looking to enjoy an event or a game while in town? See what's happening at Estadio de Beisbol Kukulkan or Kukulcan Stadium. [Visit our Mérida travel guide](https://www.expedia.co.uk/Merida.dx6023536) [View more B&B in Mérida](https://www.expedia.co.uk/Merida-Bed-And-Breakfasts.d6023536-aaBedAndBreakfasts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.96430%2C-89.63243&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oiPWCAWsntsIlf2ukOeM0lyDwas=) Calle 67 Centro, 608-B, Mérida, YUC, 97000 ### What's nearby - US Visa Applicant Service Center - 6 min walk - 0.4 miles - Mérida Cathedral - 14 min walk - 0.8 miles - Plaza Grande - 14 min walk - 0.8 miles - Parque Santa Lucía - 18 min walk - 1.0 mile - U.S. Consulate General Mérida - 5 min drive - 2.3 miles ### Getting around - Teya-Merida Station - 29 min drive - Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 13 min drive ### Restaurants - ‪El Principal - ‬9 min walk - ‪El Cardenal - ‬7 min walk - ‪Bar El Español - ‬3 min walk - ‪Gato Gordo Café - ‬6 min walk - ‪El Oasis - ‬7 min walk ## About this property ### Kuka y & Letras Bed & breakfast near Mérida Cathedral Kuka y & Letras provides amenities, such as free cooked-to-order breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi. Other perks include: - An outdoor pool - Express check-out, express check-in and tour/ticket information - A water dispenser and smoke-free property Room features All rooms are individually furnished, and have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with free toiletries and hairdryers - Wardrobes/cupboards, electric kettles and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/117000000/116770000/116763800/116763744/011e0936.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kuka & Milpa Mérida Centro - Pool - Breakfast included - Pet-friendly - Free WiFi 9.4 Exceptional 8 reviews £59 includes taxes & fees 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=116763744&PinnedHotelID=116763744&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/43000000/42740000/42734300/42734255/c97268a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kuka y Naranjo Mérida Centro - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 8 reviews £63 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=42734255&PinnedHotelID=42734255&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/28000000/27290000/27287200/27287137/a0fb9207.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Styles Merida Galerias Xcumpich - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.2 Very good 1,209 reviews £52 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=27287137&PinnedHotelID=27287137&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/5d06c96a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palacio Maya Mérida Centro - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 1,005 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/62000000/61540000/61539600/61539538/fedcf298.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique La Casona By Kavia Mérida Centro - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 265 reviews £45 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=61539538&PinnedHotelID=61539538&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/4000000/3530000/3527900/3527807/f8265209.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Doralba Inn Mérida Centro - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 1,002 reviews £29 includes taxes & fees 11 Oct - 12 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=3527807&PinnedHotelID=3527807&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/9000000/8480000/8472000/8471918/4021a06c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran Hotel de Merida Mérida Centro - Spa - Free WiFi - Air conditioning - Parking available 8.8 Excellent 1,003 reviews £45 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=8471918&PinnedHotelID=8471918&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/64000000/63870000/63867700/63867688/9ea385ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Juan Mérida Mérida Centro - Pool - Parking included - Free WiFi - Air conditioning 8.2 Very good 224 reviews £34 includes taxes & fees 8 Oct - 9 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=63867688&PinnedHotelID=63867688&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/98000000/97010000/97004400/97004343/e9eabb20.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mexico Merida Mérida Centro - Pool - Parking included - Free WiFi - Air conditioning 8.4 Very good 218 reviews £34 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=97004343&PinnedHotelID=97004343&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/110000000/109310000/109302700/109302621/3c77ea8a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moreira Hotel Boutique Mérida Centro - Pool - Free WiFi - Air conditioning - Outdoor space 9.2 Wonderful 43 reviews £44 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=109302621&PinnedHotelID=109302621&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 30 metres ### Food and drink - Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - Guidebooks - Laundry facilities - Limited-hour front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Tile flooring in room - Upper floors accessible by stairs only ### More - Communal living room - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom ### Food and drink - Electric kettle - Restaurant dining guides ### More - Air conditioning - Individual decor - Individual furnishings - Safe ## Policies ### Check-in Check-in start time: 6:00 AM; check-in end time: 3:00 AM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Express check-out available ### Special check-in instructions The front desk is open daily from 6:00 AM - 8:00 PM Front desk staffed during limited hours Guests are required to download the property's Whatsapp mobile app before check-in ### Access methods Access code, front desk (limited hours) ### Pets Pets are allowed for an extra charge of MXN 300, per pet, per day, plus a deposit of MXN 1500 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Pet deposit: MXN 1500 per stay - Pet fee: MXN 300 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Kuka y & Letras Mérida Kuka y & Letras Bed & breakfast Kuka y & Letras Bed & breakfast Mérida ## Frequently asked questions ### Does Kuka y & Letras have a pool? > Yes, this property has an outdoor pool. ### Is Kuka y & Letras pet-friendly? > Yes, cats and dogs are allowed at this property. There's a deposit of MXN 1500 per stay and a fee of MXN 300 per pet, per day. Service animals are exempt from fees. ### How much is parking at Kuka y & Letras? > There is free parking nearby. ### What time is check-in at Kuka y & Letras? > Check-in start time: 6:00 AM; check-in end time: 3:00 AM. ### What time is check-out at Kuka y & Letras? > Checkout is at 11:00 AM. ### Where is Kuka y & Letras located? > Located in Mérida Centro, this bed & breakfast is within 1 mi (2 km) of US Visa Applicant Service Center and Mérida Cathedral. Paseo de Montejo is 1.5 mi (2.5 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kuka y & Letras Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 7.4 Amenities ### 6.8 Staff & service ### 7.4 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 9 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 4 ### 10/10 Excellent #### Alejandro 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bonito espacio para descansar y visitar la ciudad. ##### Alejandro Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Adrian 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encantó, definitivamente volveré, el espacio es super tranquilo y uno se siente en casa. ##### Adrian Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Irene 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La decoración de los espacios es única, cada rincón cuenta una historia y nos sentimos muy a gusto en el lugar. El desayuno estuvo muy bien, nos encantó, también había espacio para estacionar al frente de la propiedad (adicional al parking incluido) y todo fue muy tranquilo. ##### Irene Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Anaely 15 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La estancia en el lugar fue maravillosa, me encantó la decoración, todo se siente muy cálido y acogedor, es como entrar y que se congele el tiempo. El personal fue muy amable y los desayunos estuvieron bien. ##### Anaely Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Isabel 26 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo bien, me gustó el desayuno. ##### Isabel Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Valeria 11 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Increíble estancia en el centro de Mérida, muy cerca del ADO. El desayuno que se tomaba en el hotel Kuka y Milpa (al lado) fue excelente, con varias opciones y preparado al momento. La decoración de ambos hoteles es hermosa. El personal es muy atento desde la llegada. Definitivamente volveré! ##### Valeria Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ivan 11 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lugar tranquilo y cómodo para descansar, y fue justo lo que encontré. Es un espacio pequeño, silencioso y con mucha privacidad. La cama súper cómoda, la habitación limpia y con buena ventilación. Se duerme muy bien, sin ruido ni interrupciones. El desayuno estuvo rico y el café excelente. Todo sencillo, pero bien hecho. Se nota que cuidan los detalles. ##### Ivan Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Juan 3 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Justo lo que necesitaba. Un espacio pequeño, tranquilo, con una atmósfera súper íntima que te hace desconectarte por completo. Desde que entras, te das cuenta del cuidado en cada detalle: decoración increíble, piezas únicas, libros, colores, arte por todos lados… se siente especial. La habitación estaba impecable, con un ambiente muy acogedor y perfecto para descansar. Dormí delicioso, con cero ruido y una paz total. El desayuno estuvo muy rico, con buen café, todo fresco y servido con mucha atención. Es de esos lugares donde se nota que cuidan cada parte de la experiencia. Ideal si buscas un espacio más privado, tranquilo y con mucha personalidad. Todo se siente hecho con intención y gusto. Sin duda, un lugar al que me encantaría volver para desconectarme unos días más. ##### Juan Stayed 1 night in Jun 2025 ### 2/10 Terrible #### franck 12 May 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities bon accueil et décoration à la mode. à part cela ne correspond en rien à ce que l'on attend au minimum d'un hébergement : aucune tranquillité, aucune sécurité. la chambre appelée "élite" est bien montrée en photo, il n'est pas indiqué que les grandes fenêtres donnent sur la rue sans aucune isolation sonore. le passage des voitures, camions et bus est incessant, si vous voulez dormir, ce n'est pas la bonne adresse. mais il y a pire, des chaussures ont été volées dans ma chambre. cela a été signalé à la réceptionniste qui a affirmé avoir confiance dans le personnel et qu'ayant contacté son supérieur il peut vérifier sur les caméras. vingt minutes plus tard, elle indique qu'il n'y a pas eu de vol. comment visionner deux jours d'enregistrement des caméras en vingt minutes ? aucune vérification n'a donc été faite. cet établissement ne respecte en rien ses clients, voler les affaires des clients est une pratique honteuse. Bref, un lieu à fuir. ##### franck Stayed 1 night in May 2024 ### 10/10 Excellent #### Juan 11 Jun 2025 ##### Juan Stayed 1 night in Jun 2025 ### 2/10 Terrible #### franck 12 May 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities bon accueil et décoration à la mode. à part cela ne correspond en rien à ce que l'on attend au minimum d'un hébergement : aucune tranquillité, aucune sécurité. la chambre appelée "élite" est bien montrée en photo, il n'est pas indiqué que les grandes fenêtres donnent sur la rue sans aucune isolation sonore. le passage des voitures, camions et bus est incessant, si vous voulez dormir, ce n'est pas la bonne adresse. mais il y a pire, des chaussures ont été volées dans ma chambre. cela a été signalé à la réceptionniste qui a affirmé avoir confiance dans le personnel et qu'ayant contacté son supérieur il peut vérifier sur les caméras. vingt minutes plus tard, elle indique qu'il n'y a pas eu de vol. comment visionner deux jours d'enregistrement des caméras en vingt minutes ? aucune vérification n'a donc été faite. cet établissement ne respecte en rien ses clients, voler les affaires des clients est une pratique honteuse. Bref, un lieu à fuir. ##### franck Stayed 1 night in May 2024 ### 2/10 Terrible #### franck 12 May 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities bon accueil et décoration à la mode. à part cela ne correspond en rien à ce que l'on attend au minimum d'un hébergement : aucune tranquillité, aucune sécurité. la chambre appelée "élite" est bien montrée en photo, il n'est pas indiqué que les grandes fenêtres donnent sur la rue sans aucune isolation sonore. le passage des voitures, camions et bus est incessant, si vous voulez dormir, ce n'est pas la bonne adresse. mais il y a pire, des chaussures ont été volées dans ma chambre. cela a été signalé à la réceptionniste qui a affirmé avoir confiance dans le personnel et qu'ayant contacté son supérieur il peut vérifier sur les caméras. vingt minutes plus tard, elle indique qu'il n'y a pas eu de vol. comment visionner deux jours d'enregistrement des caméras en vingt minutes ? aucune vérification n'a donc été faite. cet établissement ne respecte en rien ses clients, voler les affaires des clients est une pratique honteuse. Bref, un lieu à fuir. ##### franck Stayed 1 night in May 2024 ### 2/10 Terrible #### franck 4 May 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities bon accueil et décoration à la mode. à part cela ne correspond en rien à ce que l'on attend au minimum d'un hébergement : aucune tranquillité, aucune sécurité. la chambre appelée "élite" est bien montrée en photo, il n'est pas indiqué que les grandes fenêtres donnent sur la rue sans aucune isolation sonore. le passage des voitures, camions et bus est incessant, si vous voulez dormir, ce n'est pas la bonne adresse. mais il y a pire, des chaussures ont été volées dans ma chambre. cela a été signalé à la réceptionniste qui a affirmé avoir confiance dans le personnel et qu'ayant contacté son supérieur il peut vérifier sur les caméras. vingt minutes plus tard, elle indique qu'il n'y a pas eu de vol. comment visionner deux jours d'enregistrement des caméras en vingt minutes ? aucune vérification n'a donc été faite. cet établissement ne respecte en rien ses clients, voler les affaires des clients est une pratique honteuse. Bref, un lieu à fuir. ##### franck Stayed 1 night in May 2024 ## Expedia's Latest Trends ### Hotels > [Iberostar Waves Royal Andalus](https://www.expedia.co.uk/Chiclana-De-La-Frontera-Hotels-Iberostar-Royal-Andalus.h2858301.Hotel-Information) > > [The Ugly Duckling](https://www.expedia.co.uk/Telford-Hotels-The-Ugly-Duckling.h18285596.Hotel-Information) > > [Pestana Collection Plaza Mayor](https://www.expedia.co.uk/Madrid-Hotels-Pestana-Plaza-Mayor-Madrid.h34570433.Hotel-Information) > > [Pestana Arena Barcelona](https://www.expedia.co.uk/Barcelona-Hotels-Pestana-Arena-Barcelona.h1427691.Hotel-Information) > > [Hotels in Cornwall](https://www.expedia.co.uk/Cornwall-Hotels.d10558.Travel-Guide-Hotels) > > [17 Century Farmhouse with HEATED pool, games room & aircon (EXCLUSIVE USE)](https://www.expedia.co.uk/Anghiari-Hotels-10-Discount-FOR-2020-17-Century-Farmhouse-With-Heated-Pool.h36354411.Hotel-Information) > > [Hotels with Pool in Oxford](https://www.expedia.co.uk/Oxford-Hotels-Hotels-With-Pool.0-0-d9272-tHotelswithPool.Travel-Guide-Filter-Hotels) > > [Hotels in Mersea Island](https://www.expedia.co.uk/Mersea-Island-Hotels.d3000384236.Travel-Guide-Hotels) > > [Château Monfort](https://www.expedia.co.uk/Milan-Hotels-Chateau-Monfort.h4588641.Hotel-Information) > > [Standing Stones Lodge](https://www.expedia.co.uk/Belfast-Hotels-Standing-Stones-Lodge.h37657323.Hotel-Information) > > [Morabeza Hotel](https://www.expedia.co.uk/Sal-Hotels-Morabeza-Hotel.h2023285.Hotel-Information) > > [Maistra Select Mlini Villas and Apartments](https://www.expedia.co.uk/Dubrovnik-Hotels-Villas-And-Apartments-Mlini.h5928302.Hotel-Information) > > [Hilton Edinburgh Carlton](https://www.expedia.co.uk/Edinburgh-Hotels-Hilton-Edinburgh-Carlton.h1648.Hotel-Information) > > [Hotels near Hospital Quiron Barcelona](https://www.expedia.co.uk/Hospital-Quiron-Barcelona-Hotels.0-l6329519-0.Travel-Guide-Filter-Hotels) > > [Hotels near Side West Beach](https://www.expedia.co.uk/Side-West-Beach-Hotels.0-l6336131-0.Travel-Guide-Filter-Hotels) > > [B&B Wolverhampton](https://www.expedia.co.uk/Wolverhampton-Bed-And-Breakfasts.d5484-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Duck Bay Hotel](https://www.expedia.co.uk/Alexandria-Hotels-Duck-Bay-Hotel.h30097341.Hotel-Information) > > [Hotels in Edinburgh City Centre](https://www.expedia.co.uk/Edinburgh-City-Centre-Edinburgh-Hotels.0-n795054561477521408-0.Travel-Guide-Filter-Hotels) ### Flights > [flights from gary chicago intl airport](https://www.expedia.co.uk/lp/airports/gyy/flights-from-gary-chicago-intl-airport) > > [Flights from Dublin (DUB) to Brisbane (BNE)](https://www.expedia.co.uk/lp/flights/dub/bne/dublin-to-brisbane) > > [Flights from Jakarta (CGK) to Sorong (SOQ)](https://www.expedia.co.uk/lp/flights/cgk/soq/jakarta-to-sorong) > > [La Compagnie](https://www.expedia.co.uk/La-Compagnie-Flights.cB0.Travel-Guide-Airlines) > > [Flights from London (LHR) to Cranbrook (YXC)](https://www.expedia.co.uk/lp/flights/lhr/yxc/london-to-cranbrook) ### Activities > [Things to do in Nuevo Horizonte](https://www.expedia.co.uk/Things-To-Do-In-Nuevo-Horizonte.d6047522.Travel-Guide-Activities) > > [Things to do in Cala Gonone](https://www.expedia.co.uk/Things-To-Do-In-Cala-Gonone.d6048136.Travel-Guide-Activities) ### Packages > [Hemsworth Water Park and Playworld](https://www.expedia.co.uk/Hemsworth-Water-Park-And-Playworld-Pontefract.d553248621561892236.Attraction) > > [Leipzig Holidays](https://www.expedia.co.uk/Leipzig.d2046.Holidays-City-Breaks) > > [Marche Holidays](https://www.expedia.co.uk/Marche.d6048667.Holidays-City-Breaks) > > [Birmingham Botanical Gardens](https://www.expedia.co.uk/Birmingham-Botanical-Gardens-Edgbaston.d6084043.Attraction) > > [Cromwell Road](https://www.expedia.co.uk/Cromwell-Road-London-City-Centre.d6188004.Attraction)