Title: Hotel Kavia Premium Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=2298&destination=M%C3%A9rida%2C+Yucat%C3%A1n%2C+Mexico&selected=91706888&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Kavia Premium Warmth permeates every corner of this Mérida Centro hotel, from morning meals to evening strolls through the historic neighborhood's captivating sites ## Photo gallery for Hotel Kavia Premium ![Reception - Hotel Kavia Premium (Mérida)](https://images.trvl-media.com/lodging/92000000/91710000/91706900/91706888/8a26d97b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room | Minibar, in-room safe, desk, free WiFi - Hotel Kavia Premium (Mérida)](https://images.trvl-media.com/lodging/92000000/91710000/91706900/91706888/7d674ef4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![50-inch Smart TV with satellite channels, TV - Hotel Kavia Premium (Mérida)](https://images.trvl-media.com/lodging/92000000/91710000/91706900/91706888/5aa63bdf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers - Hotel Kavia Premium (Mérida)](https://images.trvl-media.com/lodging/92000000/91710000/91706900/91706888/369d6ab5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Kavia Premium (Mérida)](https://images.trvl-media.com/lodging/92000000/91710000/91706900/91706888/9868b7fc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Kavia Premium in Mérida Centro offers a welcoming atmosphere near the Cathedral. Enjoy the outdoor pool with sun loungers, in-room WiFi, a cooked-to-order breakfast, and a short walk to the Yucatan International Convention Center. ## Reviews 8.2 Very good ## Popular amenities - Pool - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Housekeeping £60 includes taxes & fees 29 Mar - 30 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=91706888&PinnedHotelID=91706888&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=91706888&PinnedHotelID=91706888&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=91706888&PinnedHotelID=91706888&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=91706888&PinnedHotelID=91706888&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=91706888&PinnedHotelID=91706888&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=91706888&PinnedHotelID=91706888&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=91706888&PinnedHotelID=91706888&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=91706888&PinnedHotelID=91706888&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 10 of 10 rooms ### View all photos for Deluxe Double Room ![Deluxe Double Room | Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/92000000/91710000/91706900/91706888/bb01d03a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 7.8 Good 12 reviews - 215 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room ![Deluxe Room | Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/92000000/91710000/91706900/91706888/7d674ef4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.4 Very good 6 reviews - 215 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Double Room ![Superior Double Room | Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/92000000/91710000/91706900/91706888/7a7849b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 10.0 Exceptional 1 review - 248 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/92000000/91710000/91706900/91706888/cccf360d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 10.0 Exceptional 1 review - 248 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite ![Suite | Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/92000000/91710000/91706900/91706888/e4689993.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 1 review - City view - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Suite ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/92000000/91710000/91706900/91706888/ce38e8b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite 7.0 Good 2 reviews - City view - 269 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Room Deluxe ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/92000000/91710000/91706900/91706888/153db6cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe - 215 sq ft - Sleeps 2 ### View all photos for Double Room Deluxe ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/92000000/91710000/91706900/91706888/fd37a97f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Deluxe - 215 sq ft - Sleeps 4 ### View all photos for Room Superior ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/92000000/91710000/91706900/91706888/d277b7e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 247 sq ft - Sleeps 2 ### View all photos for Double Room Superior ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/92000000/91710000/91706900/91706888/28304b68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior - 247 sq ft - Sleeps 4 ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/6000000/5340000/5331200/5331167/da571917.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Wyndham Merida García Ginerés - Pool - Spa - Parking included - Free Wi-Fi 8.0 Very good 1,000 reviews £77 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Merida-Hotels-Wyndham-Merida.h5331167.Hotel-Information?chkin=2026-4-13&chkout=2026-4-14&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=fdb6378a-6f27-4a08-b815-992729705188&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/93000000/92360000/92358700/92358626/216cc59f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viatura Hacienda Xtojil, Yucatan, Merida, with Optional All Inclusive Timucuy - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Kavia-Premium.h91706888.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Kavia-Premium.h91706888.Hotel-Information) ## About the area Located in Mérida, Hotel Kavia Premium is in the city centre. Travellers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Centro Cultural El Olimpo and Centro Cultural de la Niñez Yucateca are also worth visiting. [Visit our Mérida travel guide](https://www.expedia.co.uk/Merida.dx6023536) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.97589%2C-89.61973&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kmR_7VxmUwgTv9KDmZBYMzlgiHc=) Calle 56 A 497 entre calles 45 y 47, Zona Paseo de Montejo, Mérida, Yucatan, 97000 ### What's nearby - ![Paseo de Montejo which includes night scenes and a monument](https://images.trvl-media.com/place/6220694/0c05e3c3-1f14-4410-ac4f-d2503dc0e7a8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paseo de Montejo 1 min walk \- 0.1 miles - ![Merida Cathedral showing night scenes and heritage architecture](https://images.trvl-media.com/place/6261245/942b0927-7edd-4050-8f6b-0bdc75fe346f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mérida Cathedral 13 min walk \- 0.7 miles - ![Plaza Grande which includes signage and a garden](https://images.trvl-media.com/place/6167853/5cbedc30-9f48-477a-8be8-f06b10b1fae0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Grande 13 min walk \- 0.7 miles - Santa Ana Park 2 min walk \- 0.1 miles - Parque Santa Lucía 7 min walk \- 0.4 miles ### Getting around - Teya-Merida Station 25 min drive - Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) 21 min drive ### Restaurants - Lucero del Alba 2 min walk - Manjar Blanco 2 min walk - Cafetería Impala 1 min walk - Taqueria y Locheria "El Negro Gil 2 min walk - Bardo 3 min walk ## About this property ### Hotel Kavia Premium Hotel remodelled in 2023 and located near Paseo de Montejo Close to Mérida Cathedral, Hotel Kavia Premium provides amenities such as a restaurant. Stay connected with free in-room WiFi. You'll also find perks such as: - An outdoor pool, along with sunloungers and pool umbrellas - Cooked-to-order breakfast (surcharge), a porter/bellboy and a front desk safe - A 24-hour front desk, luggage storage and smoke-free property - Tour/ticket information, multilingual staff and a lift - Guest reviews speak highly of the location Room features All 51 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Other conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - 50-inch Smart TVs with satellite channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/77000000/76170000/76165900/76165851/7ac89b58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza by Kavia Mérida Centro - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.8 Excellent 903 reviews £54 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=76165851&PinnedHotelID=76165851&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/30000000/29130000/29128300/29128263/a96f8181.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express Plus by Marriott Mérida Mérida Centro - Pool - Breakfast included - Parking included - Free Wi-Fi 8.4 Very good 1,003 reviews £68 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=29128263&PinnedHotelID=29128263&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/13000000/12070000/12063500/12063448/35582ef5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Merida Centro by IHG Mérida Centro - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 1,004 reviews £82 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=12063448&PinnedHotelID=12063448&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1450000/1442200/1442108/8d3e49e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Mercedes Merida, Curio Collection by Hilton Mérida Centro - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 1,133 reviews £83 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=1442108&PinnedHotelID=1442108&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/107000000/106530000/106524800/106524784/d31014e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Chariot Mérida Centro - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 222 reviews £57 includes taxes & fees 27 Apr - 28 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=106524784&PinnedHotelID=106524784&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/8000000/8000000/7999600/7999554/c21e451d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel El Español Paseo de Montejo Mérida Centro - Pool - Parking included - Free Wi-Fi - Restaurant 8.0 Very good 1,446 reviews £54 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=7999554&PinnedHotelID=7999554&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Regional cuisine ](https://images.trvl-media.com/lodging/3000000/2920000/2920000/2919909/48d38736.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Merida Mérida Centro - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 1,001 reviews £54 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=2919909&PinnedHotelID=2919909&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/11200/11176/865e52c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Merida by IHG Mérida Centro - Pool - Pet-friendly - Kids’ pool - Parking included 8.8 Excellent 1,005 reviews £73 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=11176&PinnedHotelID=11176&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/122000000/121350000/121344700/121344624/4b026dba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Merida/Via Montejo Zona Industrial - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 136 reviews £77 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=121344624&PinnedHotelID=121344624&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/116000000/115660000/115654100/115654079/b6297606.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran Hotel Panamericana Merida Mérida Centro - Pool - Breakfast included - Spa - Kids’ pool 9.0 Wonderful 271 reviews £88 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=115654079&PinnedHotelID=115654079&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=91706888&PinnedHotelID=91706888&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=91706888,76165851,29128263,12063448,1442108) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 250 for adults and MXN 250 for children - A restaurant ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of towels on request - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Outdoors - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Area rugs in public areas - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible restaurant ### More - 1 building - 4 floors - Renovated entire property - March 2023 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch smart TV with satellite channels ### Food and drink - Coffee/tea maker - Minibar ### More - Air conditioning - Desk - Desk chair - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately MXN 250 for adults and from MXN 250 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9:00 AM to 9:00 PM Parking height restrictions apply ### Property is also known as Hotel Kavia Premium Hotel Hotel Kavia Premium Mérida Hotel Kavia Premium Hotel Mérida ## Frequently asked questions ### Does Hotel Kavia Premium have a pool? ### How much does it cost to stay at Hotel Kavia Premium? ### Is Hotel Kavia Premium pet-friendly? ### How much is parking at Hotel Kavia Premium? ### What time is check-in at Hotel Kavia Premium? ### What time is check-out at Hotel Kavia Premium? ### Where is Hotel Kavia Premium located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Kavia Premium Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.0 Amenities ### 8.0 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 166 8 - Good 82 6 - Okay 48 4 - Poor 16 2 - Terrible 24 ## Reviews Verified ### 10/10 Excellent #### Alfredo 3 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great locations Great staff ##### Alfredo Stayed 7 nights in Oct 2025 Verified ### 6/10 Okay #### Alfredo 9 Feb 2026 Liked: Cleanliness, property conditions & facilities Disliked: Amenities The staff are good. The room (310) has no windows to the outside, the shower floor is too slippery, hot water takes way too long and it is not really hot, lighting in the bathroom is not nearly enough to shave o apply make up (my wife finished her makeup in the elevator mirror). ##### Alfredo Stayed 6 nights in Jan 2026 Verified ### 10/10 Excellent #### scott 16 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean rooms , convenient location and excellent staff at the front desk. ##### scott Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Enrique 8 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location definitely recommend ##### Enrique Stayed 2 nights in Dec 2024 Verified ### 8/10 Good #### Erika 14 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pool, roof top view, area, food ##### Erika Stayed 3 nights in Apr 2025 Verified ### 10/10 Excellent #### scott 23 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Desk staff was great 👍 ##### scott Stayed 2 nights in Feb 2025 Verified ### 8/10 Good #### Marian 25 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best safe place ##### Marian Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Luis 25 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Near downtown, friendly staff. I definitely suggest to stay at this facility. ##### Luis Stayed 2 nights in Aug 2024 Verified ### 10/10 Excellent #### Raul 29 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service and friendly. No bad smells. No humidity smell. But we did see 2 roaches. ##### Raul Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### tomas 4 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Business trip Excellent location, services and personnel ##### tomas Stayed 1 night in Nov 2023 Verified ### 10/10 Excellent #### James 12 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were excellent. The hotel is new and the rooms had a lot of space, plus modern bathrooms with good water pressure which was not available elsewhere. ##### James Stayed 7 nights in Jan 2024 Verified ### 2/10 Terrible #### Carlos de Jesus 18 Jan 2024 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities The BEST thing about this hotel is LOCATION. The WORST thing is their front-desk personnel (not all of them) AND the hotel Manager that were unable to manage a rather difficult situation: We were on a nine night extended family trip occupying five double rooms and a triple. Our experience was TERRIBLE due to the fact that almost all days we struggled to get hot water (yes in a "premium hotel") to take a shower. Sometimes water pressure was minimal, most times water was at best mildly warm. Sometimes it was pretty cold. This happened ALL TEN DAYS regardless of the several different actions (at least that's what we were told) to fix the problem. On our second night we were offered to be transferred to another room where we were assured the hot-water problem had been solved. Lie. On our fourth night we, incredibly, woke-up at 5am in the morning only to find out our room was fully flooded: at least two inches of water (thankfully CLEAN) covered our floor. It was a nightmare and we will never come back to this hotel or recommend anybody to go. Hope this helps. ##### Carlos de Jesus Stayed 8 nights in Dec 2023 Verified ### 8/10 Good #### Kevin 23 Feb 2026 Liked: Amenities, property conditions & facilities Staff were friendly and helpful. First night room we booked didn't have any windows to the outside. Felt claustrophobic. Person on the desk daid they could move us on the 2nd night, which we did. Much better room. Cleaning staff really only made the bed and left us new towels, didn't wipe down any countertops or floors. Elevator didn't work on tge second or third day. Rooftop swimming pool and area were very nice. Location is excellent. ##### Kevin Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Francisco 10 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay walk and drive around closer to downtown ##### Francisco Stayed 3 nights in Sep 2024 Verified ### 10/10 Excellent #### scott 18 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff ##### scott Stayed 1 night in Feb 2025 Verified ### 6/10 Okay #### Fernan 19 Nov 2025 Liked: Cleanliness, staff & service Disliked: Amenities There were minor issues. There was no "Do not disturb" placard to place on the door. The water in the shower was barely warm.There is not a single snack or drinks machine or svending machine. ##### Fernan Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Jorge Luis 12 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ##### Jorge Luis Stayed 4 nights in May 2025 Verified ### 10/10 Excellent #### Sonia 7 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities The customer service at this hotel was excellent. The room was spotless and the pool area was beautiful and clean. ##### Sonia Stayed 1 night in Jul 2023 Verified ### 10/10 Excellent #### José Manuel 5 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Super ##### José Manuel Stayed 2 nights in Oct 2024 Verified ### 10/10 Excellent #### Martha 15 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent ##### Martha Stayed 3 nights in Jan 2024 Verified ### 6/10 Okay #### Gloria 11 May 2025 Need fix AC/ the roo Need mirrors The front door needs lubricant ##### Gloria Stayed 1 night in May 2025 Verified ### 2/10 Terrible #### Verified traveller 17 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible stay Bathroom smelled like poo Horrible front desk service Things falling apart in the room ##### Verified traveller Stayed 2 nights in Dec 2024 Verified ### 10/10 Excellent #### Alejandro 7 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very near to downtown Merida, next to a restaurant and a walking distance from the food market. Great Staff, service and cordial attitude all the time! Thanks for letting me keep my vehicles in the parking area. ##### Alejandro Stayed 7 nights in May 2023 Verified ### 8/10 Good #### Claudia 10 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Claudia Stayed 5 nights in Mar 2024 Verified ### 10/10 Excellent #### Ignacio 10 Mar 2025 Liked: Property conditions & facilities Ok ##### Ignacio Stayed 2 nights in Feb 2025 ### Expedia's Latest Trends ### Hotels > - [Hotels in Samut Sakhon](https://www.expedia.co.uk/Samut-Sakhon-Hotels.d6234396.Travel-Guide-Hotels) > - [No.42 by GuestHouse Margate](https://www.expedia.co.uk/Margate-Hotels-Sands-Hotel.h12707830.Hotel-Information) > - [Town Houses](https://www.expedia.co.uk/aa/TownHouses) > - [Caravan Parks Sandhead](https://www.expedia.co.uk/Sandhead-Caravan-Parks.d6123500-aaCaravanParks.Travel-Guide-Accommodation) > - [Cheap Hotels in Southwark](https://www.expedia.co.uk/Southwark-London-Hotels-Budget-Hotels.0-n179507-0-tBudgetHotels.Travel-Guide-Filter-Hotels) > - [Apartments Northumberland](https://www.expedia.co.uk/Northumberland-Apartments.d6046225-aaApartments.Travel-Guide-Accommodation) > - [Hotels near Lytham Hall](https://www.expedia.co.uk/Lytham-Hall-Hotels.0-l553248621561943707-0.Travel-Guide-Filter-Hotels) > - [Hotels in Silchester](https://www.expedia.co.uk/Silchester-Hotels.d6259424.Travel-Guide-Hotels) > - [Arenas Del Mar](https://www.expedia.co.uk/Merida-Hotels-Arenas-Del-Mar.h83457090.Hotel-Information) > - [Porto Skala Hotel Village](https://www.expedia.co.uk/Kefalonia-Hotels-Porto-Skala-Hotel-Village.h1219078.Hotel-Information) > - [Hacienda Uxmal Plantation & Museum](https://www.expedia.co.uk/Merida-Hotels-Hacienda-Uxmal-Plantation-Museum.h28615.Hotel-Information) > - [B&B Blandford Forum](https://www.expedia.co.uk/Blandford-Forum-Bed-And-Breakfasts.d10300-aaBedAndBreakfasts.Travel-Guide-Accommodation) > - [Hotels in Bacolod](https://www.expedia.co.uk/Bacolod-Hotels.d509.Travel-Guide-Hotels) > - [handpickedhotels Hotels in Birmingham](https://www.expedia.co.uk/Birmingham-Hotels-Handpicked-Hotels.0-0-d6023342--bHandpickedHotels.Travel-Guide-Filter-Hotels) ### Flights > - [Flights from Bristol (BRS) to Istanbul (SAW)](https://www.expedia.co.uk/lp/flights/brs/saw/bristol-to-istanbul) > - [Corsair](https://www.expedia.co.uk/Corsair-Flights.cSS.Travel-Guide-Airlines) > - [Flights from Leeds (LBA) to Thermi (SKG)](https://www.expedia.co.uk/lp/flights/lba/skg/leeds-to-thessaloniki) ### Cars > - [Europcar Car Rentals In Stratford Upon Avon](https://www.expedia.co.uk/Europcar-Car-Rentals-In-Stratford-Upon-Avon.d5703-c14.Car-Rental-Guide-Suppliers) > - [Car hire in Weeze](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Weeze.d6057814.Car-Hire-Guide) ### Activities ### Packages > - [Mulan County Holidays](https://www.expedia.co.uk/Mulan-County.d3000391764.Holidays-City-Breaks) ### General > - [Visit Wattisfield](https://www.expedia.co.uk/Wattisfield.dx3000713616) > - [Visit Littlebury](https://www.expedia.co.uk/Littlebury.dx3000403115) ---