Title: Hotel HO Merida Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=2298&destination=M%C3%A9rida%2C+Yucat%C3%A1n%2C+Mexico&selected=78595272&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel HO Merida Hotel HO Merida sits in the heart of Mérida Centro, where travelers discover a garden oasis that perfectly blends Mexican hospitality with the city's rich heritage ## Photo gallery for Hotel HO Merida ![45-inch flat-screen TV with cable channels, heated floors - Hotel HO Merida (Mérida)](https://images.trvl-media.com/lodging/79000000/78600000/78595300/78595272/6a257f56.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Hotel HO Merida (Mérida)](https://images.trvl-media.com/lodging/79000000/78600000/78595300/78595272/7541d523.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden view - Hotel HO Merida (Mérida)](https://images.trvl-media.com/lodging/79000000/78600000/78595300/78595272/baf7ee55.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 9:00 AM to 8:00 PM, pool loungers - Hotel HO Merida (Mérida)](https://images.trvl-media.com/lodging/79000000/78600000/78595300/78595272/488ae5ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Elite Room | In-room safe, desk, free WiFi, bed sheets - Hotel HO Merida (Mérida)](https://images.trvl-media.com/lodging/79000000/78600000/78595300/78595272/cfd295b9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Guests connect with free WiFi in their rooms while the outdoor pool offers a refreshing break after exploring. The helpful staff assists with tour tickets to nearby attractions like Mérida Cathedral, where visitors can explore the area's fascinating history just steps away. ## Reviews 8.0 Very good ## Popular amenities - Free Wi-Fi - Breakfast available - Housekeeping - 24/7 front desk £41 includes taxes & fees 13 Apr - 14 Apr ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar 29 - Mar 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=78595272&PinnedHotelID=78595272&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=78595272&PinnedHotelID=78595272&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 30 - Mar 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=78595272&PinnedHotelID=78595272&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=78595272&PinnedHotelID=78595272&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=78595272&PinnedHotelID=78595272&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=78595272&PinnedHotelID=78595272&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=78595272&PinnedHotelID=78595272&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=78595272&PinnedHotelID=78595272&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Standard Double Room ![Standard Double Room | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/79000000/78600000/78595300/78595272/d5be70e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 7.6 Good 18 reviews - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room ![Superior Room | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/79000000/78600000/78595300/78595272/f2b5fe46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Elite Room ![Elite Room | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/79000000/78600000/78595300/78595272/cfd295b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Room - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-HO-Merida.h78595272.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-HO-Merida.h78595272.Hotel-Information) ## About the area Located in Mérida, Hotel HO Merida is in the city centre. Travellers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Centro Cultural El Olimpo and Centro Cultural de la Niñez Yucateca are also worth visiting. [Visit our Mérida travel guide](https://www.expedia.co.uk/Merida.dx6023536) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.96498%2C-89.62485&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=K5zf576aS47WkGSTX0m_v3Tk6Ws=) calle 62 #515 entre 65 y 67 col. Centro, Mérida, Yuc., 97121 ### What's nearby - ![Municipal Palace of Merida](https://images.trvl-media.com/place/553248621532977522/1b4d2eaa-0414-49bc-b1f6-3fc018e47540.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Municipal Palace of Merida 3 min walk \- 0.2 miles - ![Mérida Cathedral](https://images.trvl-media.com/place/6261245/942b0927-7edd-4050-8f6b-0bdc75fe346f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mérida Cathedral 3 min walk \- 0.2 miles - ![Plaza Grande](https://images.trvl-media.com/place/6167853/5cbedc30-9f48-477a-8be8-f06b10b1fae0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Grande 3 min walk \- 0.2 miles - US Visa Applicant Service Center 6 min walk \- 0.4 miles - Parque Santa Lucía 10 min walk \- 0.6 miles ### Getting around - Teya-Merida Station 27 min drive - Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) 16 min drive ### Restaurants - Dulcería y Sorbetería Colón 4 min walk - Restaurante “La Jarana” 3 min walk - Burger King 4 min walk - McDonald's 3 min walk - Los Trompos Centro 60 3 min walk ## About this property ### Hotel HO Merida Hotel near Paseo de Montejo Close to Mérida Cathedral, Hotel HO Merida provides amenities such as a garden. Stay connected with free in-room WiFi. Other perks at this hotel include: - An outdoor pool, along with sunloungers - Free self-parking - Cooked-to-order breakfast (surcharge), concierge services and tour/ticket information - Smoke-free property and a 24-hour front desk - Guest reviews speak highly of the helpful staff and location Room features All guest rooms at Hotel HO Merida have perks, such as heated floors, in addition to amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Wardrobes/cupboards and heated floors - 45-inch flat-screen TVs with cable channels - Daily housekeeping, desks and phones ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/64000000/63870000/63868400/63868389/3187549f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa Lucía Mérida Centro - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.4 Very good 430 reviews £37 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=63868389&PinnedHotelID=63868389&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/10000000/9840000/9837200/9837125/f242fc46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa del Balam Merida Mérida Centro - Pool - Spa - Free Wi-Fi - Restaurant 8.2 Very good 1,000 reviews £62 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=9837125&PinnedHotelID=9837125&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/20000000/19340000/19336200/19336122/56a75ace.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Merida Mérida Centro - 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31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=9847726&PinnedHotelID=9847726&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite, Private Pool | Private pool](https://images.trvl-media.com/lodging/6000000/5570000/5568700/5568620/b8725989.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Art 57 Hotel - Adults Only Mérida Centro - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 8.4 Very good 787 reviews £40 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=5568620&PinnedHotelID=5568620&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/88000000/87420000/87416200/87416159/693468d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real Toledo by Kavia Mérida Centro - Pool - Breakfast included - Free Wi-Fi - Restaurant 8.8 Excellent 339 reviews £52 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=87416159&PinnedHotelID=87416159&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/101000000/100160000/100157300/100157201/cb84b476.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa 57 Mérida Centro - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 353 reviews £43 includes taxes & fees 18 Apr - 19 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=100157201&PinnedHotelID=100157201&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/23000000/22620000/22618800/22618715/e431f74b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palacio Maya Mérida Centro - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.8 Excellent 1,002 reviews £53 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=22618715&PinnedHotelID=22618715&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/13000000/12070000/12063500/12063448/35582ef5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Merida Centro by IHG Mérida Centro - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 1,005 reviews £81 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=12063448&PinnedHotelID=12063448&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=78595272&PinnedHotelID=78595272&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=78595272,63868389,9837125,19336122,8471918) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free secured, uncovered self parking on site - Limited number of on-site self parking spaces per unit - Wheelchair-accessible parking available - Onsite parking options include a garage ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 270 for adults and MXN 80 for children ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Shower - Towels provided ### Entertainment - 45-inch flat-screen TV with cable channels ### More - Desk - Free local calls - Heated floor - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately MXN 270 for adults and from MXN 80 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 8:00 PM No pets and no service animals are allowed at this property ### Property is also known as Hotel HO Hotel HO Merida Hotel Hotel HO Merida Mérida Hotel HO Merida Hotel Mérida ## Frequently asked questions ### Does Hotel HO Merida have a pool? ### How much does it cost to stay at Hotel HO Merida? ### Is Hotel HO Merida pet-friendly? ### How much is parking at Hotel HO Merida? ### What time is check-in at Hotel HO Merida? ### What time is check-out at Hotel HO Merida? ### Where is Hotel HO Merida located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel HO Merida Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.6 Amenities ### 8.2 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 148 8 - Good 89 6 - Okay 48 4 - Poor 26 2 - Terrible 27 ## Reviews Verified ### 10/10 Excellent #### Francisco 4 Mar 2026 Liked: Cleanliness, staff & service, property conditions & facilities Very well located. ##### Francisco Stayed 5 nights in Feb 2026 Verified ### 8/10 Good #### Juan Manuel 21 Mar 2026 Liked: Staff & service Staff was great, special Daniel, room was good. Parking was terrible. ##### Juan Manuel Stayed 7 nights in Mar 2026 Verified ### 10/10 Excellent #### Alexandra 4 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel Ho is a very pretty hotel. The rooms are basic but clean and comfortable. The pool was a super addition to my 3 night stay. Also, being able to have breakfast there at the hotel in the courtyard especially if you are headed out on an early excursion. Armando really stood out to me as a very pleasant, dedicated employee. Thanks for the great stay! ![Courtyard](https://a.travel-assets.com/ugc/hotel-reviews/a82141ca-e784-424a-9316-39fce2306f41-1772599819653.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Second floor hall/balcony](https://a.travel-assets.com/ugc/hotel-reviews/daa5b893-aea2-4571-94c2-2f96302e9d0a-1772599821270.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Pretty hallway](https://a.travel-assets.com/ugc/hotel-reviews/e9f155a1-0259-4ec9-adae-baf47fe9f699-1772599821269.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alexandra Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Alexandra 10 Mar 2026 Liked: Cleanliness, staff & service, property conditions & facilities Don’t get me wrong, this hotel is pretty basic. What I loved about it was the location, the building itself, the pool go for a dip after a hot day of walking and most of all, the staff. Isabel at the front desk was wonderful. My compliments to Armando as well for his kindness. Housekeeping, maintenance, the breakfast chef… all the staff was very kind. Thanks for 2 great stays! ##### Alexandra Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### Kevin 16 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Really helpful staff ##### Kevin Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Luis 29 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay, the Hotel is so close to the Cathedral, the park, food and caffes , and the girl and young man who helped us were so nice and welcoming, I didn’t get their names but was on Sunday 26 when we arrived. ##### Luis Stayed 2 nights in Oct 2025 Verified ### 8/10 Good #### Scott 4 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel in the city. Reasonable price and very excellent staff. We would stay here again and you should definitely consider staying there too. ##### Scott Stayed 3 nights in Feb 2025 Verified ### 10/10 Excellent #### Camilo 17 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The new rooms are very comfortable and had a minimalist touch. The bed is high quality and AC works perfectly and it is silent. Staff is very friendly and open to accommodate. ##### Camilo Stayed 5 nights in Jul 2025 Verified ### 6/10 Okay #### Silvia 27 Jun 2025 Liked: Cleanliness The área was good and the kitchen lady ##### Silvia Stayed 4 nights in Jun 2025 Verified ### 10/10 Excellent #### Gabriel 2 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good location and good service. ##### Gabriel Stayed 2 nights in Dec 2023 Verified ### 10/10 Excellent #### Celina 16 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the location it was in downtown Merida and there were many places to go. ##### Celina Stayed 4 nights in Jun 2024 Verified ### 8/10 Good #### sarah 2 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice small property. Very Convenient and walkable to city center. Staff was friendly and rooms were clean. ##### sarah Stayed 7 nights in Mar 2024 Verified ### 8/10 Good #### Yolanda 6 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mérida is beautiful, and this hotel it’s in the right location walk about distance to the main plaza! And all of it surroundings. Wonderful staff. ##### Yolanda Stayed 7 nights in Nov 2024 Verified ### 6/10 Okay #### CYRIL 10 Dec 2025 Liked: Staff & service Disliked: Amenities Very nice staff. Room was clean, but could use some TLC - bathroom fixtures in rusted, busted condition. Main issue was that they not only did not offer a room upgrade (there were plenty available) or the 1 free beverage per stay as an Expedia platinum member at a VIP access hotel, but they didn't even put me in the premium room I paid for.... I tried to inquire at the front desk, and they were very nice, but they didn't understand even though I showed them the pictures and the reservation. Oh well, I paid an extra $50 for a premium room that I didn't get, and I wasn't offered the available perks for a VIP access hotel, but otherwise it was a good stay. I will, however, explore other options on my next visit. ##### CYRIL Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Héctor 10 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice room and excellent location. The only issue was the shower head that didn't let enough water through but everything else was perfect. ##### Héctor Stayed 2 nights in Aug 2024 Verified ### 8/10 Good #### Verified traveller 25 Jan 2025 Liked: Cleanliness, staff & service The staff was friendly and Patricio on the front desk was amazing. Any problem we had he made sure it was resolved quickly and properly. Breakfast was a limited selection but was made to order and adequate. ##### Verified traveller Stayed 3 nights in Jan 2025 Verified ### 10/10 Excellent #### Ana Luisa 19 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Close to everything. Very clean and quiet. ##### Ana Luisa Stayed 8 nights in May 2024 Verified ### 6/10 Okay #### Laura 26 May 2025 Liked: Staff & service Maintenance in property needs improvement , some areas are dirty and not enough furniture in rooms. Personal staff are very nice and friendly. ##### Laura Stayed 3 nights in May 2025 Verified ### 6/10 Okay #### Mario Luis 10 Mar 2025 Liked: Property conditions & facilities Disliked: Amenities Pros: location, location , location! Cons: Not so great customer service and you have to request items daily because there is no proper restock. ##### Mario Luis Stayed 4 nights in Mar 2025 Verified ### 8/10 Good #### Damaria 18 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities On our fist night we where moved to Hotel México because the ac was not working in our room, Hotel México is clean it is also in downtown. ##### Damaria Stayed 4 nights in May 2024 Verified ### 6/10 Okay #### Marshall 23 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Property is cute EZ walk to city center staff is amazing but adding a small dresser would make it perfect ##### Marshall Stayed 3 nights in Jan 2024 Verified ### 10/10 Excellent #### James 20 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Authentic old school charming Hotel If you want to experience real Mexico this is a great place. GREAT location. 1-1/2 blocks from the grand plaza. Charming old school center patio hotel, 24 hour desk,small pool but cool for a dip,breakfast on the patio included in our stay. Staff vey helpful and clean place. Awesome value. Lots of Mexican tourists there. We loved it! ##### James Stayed 7 nights in Apr 2024 Verified ### 6/10 Okay #### Awaldo 1 Feb 2024 Liked: Cleanliness, staff & service Hotel was conveniently located to all of our activities and room was serviced every day. However, the room was lacking the proper storage for clothing. facility was very basic. ##### Awaldo Stayed 11 nights in Jan 2024 Verified ### 10/10 Excellent #### Verified traveller 7 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The location is great. Hotel is nice and clean and the staff is very helpfull. I didn't test the pool but it looked nice. Good for a little dip on a hot day. I booked an Uxmal trip from the front desk and it was great price and amazing trip. The walkways in Merida are narrow and made with tiles so if you have luggage, maybe take a taxi from bus station even if it's only 10-15min walk. ##### Verified traveller Stayed 3 nights in Feb 2024 Verified ### 6/10 Okay #### Jeremy 28 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location and pool was fun. But front desk staff was not super friendly. Also no towels in one of our 2 rooms & had to ask and wait. 1 room in back was quiet but 1 was loud due to front road noise. Beds were hard & showers were cold in both rooms. No comfort ammenities like hand towels or extra towels, extra blankets, tissue, iron, fridge or coffee maker. Toilets needed 10 minutes between flushes to refill. Probably would not stay here again. 😞 ##### Jeremy Stayed 2 nights in Dec 2024 ---