Title: Hacienda Cenote San Ignacio Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hacienda Cenote San Ignacio Hotel in Chocholá with free breakfast and coffee shop/cafe ![Restaurant](https://images.trvl-media.com/lodging/42000000/41180000/41177900/41177878/7e4eae0f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Presidential Suite, 3 Bedrooms, Private Pool, Garden View | Terrace/patio](https://images.trvl-media.com/lodging/42000000/41180000/41177900/41177878/1e34d5df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/42000000/41180000/41177900/41177878/a0c7629b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite, 3 Bedrooms, Private Pool, Garden View | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/42000000/41180000/41177900/41177878/d14b6a8a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Grand Suite, 2 Bedrooms, Private Pool, Garden View | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/42000000/41180000/41177900/41177878/86bc9bec.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Guests at Hotel Boutique Cenote San Ignacio enjoy its charming atmosphere, daily local breakfast, and scenic terrace. The outdoor pool offers WiFi, and bike rentals make exploring easy and fun. 8.6 Excellent ## Popular amenities - Bar - Room service - Pool - Breakfast included - Housekeeping - Pet-friendly ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=41177878&PinnedHotelID=41177878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=41177878&PinnedHotelID=41177878&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=41177878&PinnedHotelID=41177878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=41177878&PinnedHotelID=41177878&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=41177878&PinnedHotelID=41177878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=41177878&PinnedHotelID=41177878&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=41177878&PinnedHotelID=41177878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=41177878&PinnedHotelID=41177878&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Luxury Cabin, Bathtub, Garden View | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/42000000/41180000/41177900/41177878/a27813c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Cabin, Bathtub, Garden View ### Highlights Furnished patio Garden Separate dining area Individually furnished Individually decorated Air conditioning Smart TV Pillow menu - 355 sq ft - Resort view - Sleeps 2 - 1 King Bed ![Presidential Suite, 3 Bedrooms, Private Pool, Garden View | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/42000000/41180000/41177900/41177878/db325a2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 3 Bedrooms, Private Pool, Garden View ### Highlights Furnished patio Garden Separate dining area Individually furnished Individually decorated Private pool Air conditioning Smart TV - 1692 sq ft - 3 bedrooms - Sleeps 6 - 1 King Bed and 2 Queen Beds ![Grand Suite, 2 Bedrooms, Private Pool, Garden View | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/42000000/41180000/41177900/41177878/51406fbd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite, 2 Bedrooms, Private Pool, Garden View ### Highlights Furnished patio Garden Separate dining area Individually furnished Individually decorated Private pool Air conditioning Smart TV - 626 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 1 Queen Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/43000000/42670000/42664000/42663915/43d1f70c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Las Brisas Merida García Ginerés - Pool - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 314 reviews £121 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Merida-Hotels-Las-Brisas-Merida.h42663915.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=035c3f55-cf81-409a-9d90-abc299b87bc1&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/31000000/30050000/30048900/30048807/w3840h2557x0y3-90fd7f2e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NH Collection Merida Paseo Montejo Mérida Centro - Pool - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 954 reviews £98 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Merida-Hotels-NH-Collection-Merida-Paseo-Montejo.h30048807.Hotel-Information?chkin=2025-10-21&chkout=2025-10-22&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=035c3f55-cf81-409a-9d90-abc299b87bc1&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; international cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/93000000/92360000/92358700/92358626/216cc59f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viatura Hacienda Xtojil, Yucatan, Merida, with Optional All Inclusive Timucuy - Pool - All-inclusive - Pet-friendly - Parking included 10.0 Exceptional 2 reviews £190 includes taxes & fees 16 Oct - 17 Oct [](https://www.expedia.co.uk/Merida-Hotels-VIATURA.h92358626.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=035c3f55-cf81-409a-9d90-abc299b87bc1&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/69000000/68100000/68099600/68099532/400d2120.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Merida by IHG Colonia Campestre - Pool - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 450 reviews £94 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Merida-Hotels-AKEN-Mind-Merida-Hotel.h68099532.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=035c3f55-cf81-409a-9d90-abc299b87bc1&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/109000000/108560000/108555300/108555280/0e8ef06e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Adoro Hotel Boutique Mérida Centro - Pool - Spa - Free WiFi - Restaurant 10.0 Exceptional 52 reviews £230 includes taxes & fees 16 Oct - 17 Oct [](https://www.expedia.co.uk/Merida-Hotels-Adoro.h108555280.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=035c3f55-cf81-409a-9d90-abc299b87bc1&top_cur=GBP) Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4460000/4454800/4454770/1c5216d1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Merida Mérida - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 997 reviews £55 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Merida-Hotels-City-Express-Merida.h4454770.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=035c3f55-cf81-409a-9d90-abc299b87bc1&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78300000/78299600/78299568/d4accc73_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cigno Hotel (Adults Only) Mérida Centro - Pool - Parking included - Free WiFi - Restaurant 9.8 Exceptional 91 reviews £173 includes taxes & fees 16 Oct - 17 Oct [](https://www.expedia.co.uk/Merida-Hotels-CIGNO-HOTEL.h78299568.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=035c3f55-cf81-409a-9d90-abc299b87bc1&top_cur=GBP) Ad ![Free daily full breakfast ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17300000/17298500/17298463/c815a4fe_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express Junior by Marriott Merida Altabrisa Mérida - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 849 reviews £53 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Merida-Hotels-City-Express-Junior-Merida-Altabrisa.h17298463.Hotel-Information?chkin=2025-11-4&chkout=2025-11-5&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=035c3f55-cf81-409a-9d90-abc299b87bc1&top_cur=GBP) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/41000000/40910000/40904800/40904785/e46b28be_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Extended Suites Merida Siglo XXI Zona Industrial - Pool - Kitchen - Parking included - Free WiFi 8.2 Very good 603 reviews [](https://www.expedia.co.uk/Merida-Hotels-Extended-Suites-Merida-Siglo-XXI.h40904785.Hotel-Information?chkin=2025-10-29&chkout=2025-10-30&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=035c3f55-cf81-409a-9d90-abc299b87bc1&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Boutique-Cenote-San-Ignacio.h41177878.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Hotel-Boutique-Cenote-San-Ignacio.h41177878.Hotel-Information) ## About the area Chocholá is home to Hacienda Cenote San Ignacio. Hacienda Yaxcopoil and Oxkintok are local landmarks, and some of the area's attractions include Animaya Zoological Park and Zoological Park of Centenario. Take the opportunity to explore the area for water adventures such as snorkelling. [Visit our Chocholá travel guide](https://www.expedia.co.uk/Chochola.dx6357775) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.75013%2C-89.83413&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LEvmmjuUUYylu-fOi5WrQLP3bLo=) 126 Calle 23 Centro, Chocholá, YUC, 97816 ### What's nearby - Cenote X'batun - 39 min drive - 18.2 miles - Mérida Cathedral - 40 min drive - 27.0 miles - Paseo de Montejo - 41 min drive - 27.4 miles - Yucatan International Convention Center - 42 min drive - 28.3 miles - U.S. Consulate General Mérida - 42 min drive - 28.5 miles ### Getting around - Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 28 min drive ### Restaurants - ‪Ixi'im Restaurant - ‬8 min drive - ‪Ki’ol - ‬10 min drive - ‪Restaurante Xtabentún - ‬1 min walk - ‪Parador Turístico Chocholá - ‬17 min walk - ‪restaurant pibil - ‬7 min drive ## About this property ### Hacienda Cenote San Ignacio Property highlights Free breakfast (local cuisine), a terrace and a coffee shop/cafe are just a few of the amenities provided at Hacienda Cenote San Ignacio. Enjoy on-site activities, such as ziplining and ecotours. Free in-room WiFi is available to all guests, along with a garden and a playground. You'll also enjoy the following perks during your stay: - An outdoor pool - A gift shop, tour/ticket information and multilingual staff - A reception hall, a front desk safe and wedding services - A porter/bellboy Room features All guest rooms are individually furnished, and boast comforts, such as premium bedding and furnished patios, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces. Extra amenities include: - Pillowtop mattresses and down duvets - Rainfall showers, hairdryers and shampoo - 55-cm Smart TVs with Netflix, streaming services and digital channels - Private gardens, wardrobes/cupboards and separate dining areas ## Similar properties ![Couples treatment room(s), sauna, hot tub, steam room, body treatments](https://images.trvl-media.com/lodging/16000000/15840000/15836200/15836121/d0bf4106.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chablé Yucatán Chocholá - Pool - Breakfast included - Spa - Pet-friendly 9.8 Exceptional 134 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=15836121&PinnedHotelID=15836121&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Onsite parking includes off-street options ### Food and drink - Free local cuisine breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - Ecotours - Outdoor pool - Outdoor pool (guest access) - Playground - Ziplining ### Family friendly - Outdoor pool - Playground - Separate in-room dining area - Snack bar/deli ### Conveniences - Gift shop/newsstand - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Doorbell and phone notification - No lift - Smooth flooring in room - Tile flooring in room ### More - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Down comforter - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Dressing gowns - Hair dryer - Outdoor shower - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 55-cm smart TV with digital channels - Netflix - Smart speaker - Streaming services ### Food and drink - Coffee/tea maker - Late-night room service - Minibar - Separate dining area ### More - Air conditioning - Ceiling fan - Desk - Individual decor - Individual furnishings - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Late check-in fee for check-in between midnight and 2:00 AM Minimum check-in age - 18 ### Check-out Check-out before 1:00 PM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Access methods Host will greet you ### Pets Pets are allowed for an extra charge of MXN 439 per pet, per night Welcoming dogs and cats only ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Optional extras - Pet fee: MXN 439 per pet, per night - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between midnight and 2:00 AM - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 10:00 AM to midnight Only registered guests are allowed in the guestrooms ### Property is also known as Cenote San Ignacio Chochola Hotel Boutique Cenote San Ignacio Hotel Hotel Boutique Cenote San Ignacio Chocholá Hotel Boutique Cenote San Ignacio Hotel Chocholá ## Frequently asked questions ### Does Hacienda Cenote San Ignacio have a pool? > Yes, this property has an outdoor pool. Pool access is from 10:00 AM to midnight. ### Is Hacienda Cenote San Ignacio pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of MXN 439 per pet, per night. ### What time is check-in at Hacienda Cenote San Ignacio? > Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from midnight to 2:00 AM for a fee. ### What time is check-out at Hacienda Cenote San Ignacio? > Checkout is at 1:00 PM. Late check-out is available for a fee (subject to availability). ### Where is Hacienda Cenote San Ignacio located? > Situated in Chocholá, this hotel is within 20 miles (32 km) of Cenote X'batun, Calcehtok Caves and Hacienda Yaxcopoil. Cenotes San Antonio Mulix and Oxkintok are also within 20 miles (32 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hacienda Cenote San Ignacio Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 17 8 - Good 7 6 - Okay 8 4 - Poor 1 2 - Terrible 0 ### 8.4/10 Cleanliness ### 8.8/10 Staff & service ### 8.0/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### AnalÍ 7 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed with a friend for only one night, but I think this property is perfect to spend the whole weekend and relax. You will find here the most helpful and kindest staff. Cinthia and Paloma guided us to enjoy the Cenote at night, and the river and pools during the morning. The restaurant's staff was also super nice, and the food was really good. Try the tuna tartara ❤️ They have these “casona” style rooms for families or bigger groups and they look amazing from outside. ##### AnalÍ Stayed 1 night in Dec 2024 ### 6/10 Okay #### Sergio Adan Franco 13 Oct 2024 Disliked: Cleanliness, amenities, property conditions & facilities Pictures here can be beautiful with the nature and the lighting at night, things we did not like the fact that there was hair in the bed and stains in the sheets they also don’t have anyone to help you with luggages and there’s no walk path lots of rocks so it was tuft getting to the room , the water in the river or the heart was standing water dirty. Restaurant closes early nothing on the streets no restaurants It’s better to do a day trip but is not Great. food was a nice presentation was ok had better mexican food not worth the $400 dollars no coffee included . ##### Sergio Adan Franco Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Elizabeth 12 Mar 2025 Staff were very friendly and helpful. Cabin was very clean and cute. Lazy river short course but very nice. The Place has a good size pool. Restaurant’s dinner food a bit pricey but was delicious. Staff goes above and beyond to make your stay a fun and safe place to enjoy as tour guides are present in the Cenote, lazy river all the time. Thanks to everyone in San Ignacio. ##### Elizabeth Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Lily 10 Feb 2025 ##### Lily Stayed 1 night in Feb 2025 ### 6/10 Okay #### Viviana 20 Jan 2025 Disliked: Cleanliness, staff & service Lo único que no me gustó que el primer día no hicieron limpieza en mi habitación y había como una ranita muerta en mosquitero ##### Viviana Stayed 4 nights in Dec 2024 ### 6/10 Okay #### Emilio 1 Jan 2025 Liked: Cleanliness Disliked: Property conditions & facilities #### Demasiado alto el precio para lo que se obtienen. Habia construccion en el lugar. A las 3am se rompio una tuberia de agua junto a la habitación y habia un gran chorro. Nadien respondio en recepcion y no hubo forma de vallar el ryido quebprivoco la gean fuente que la fuga hacia. Tratan de hacer bien las cosas pero con conocimientos empíricos. No ha habido u a capacitación en cuanto a hospefaje y servicio al cliente. ##### Emilio Stayed 1 night in Dec 2024 ### 10/10 Excellent #### LETICIA ISABEL FLORES 28 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy recomendable Excelente lugar inmerso en la naturaleza ##### LETICIA ISABEL FLORES Stayed 1 night in Dec 2024 ### 8/10 Good #### Enrique 14 Dec 2024 Liked: Cleanliness, staff & service Casi en todos los aspectos se esfuerzan en brindar la mejor estancia a sus huéspedes, sin embargo hubo dos temas que en lo particular no me gustaron Uno, el baño de la habitación estaba en pésimas condiciones, la regadera muy mala y el wc estaba tapado!! Dos, tome un café y un agua de la mesa de la habitación y en el Check out me lo cobraron muy muy muy caro, la actitud de la chica de recepción al preguntarle porque el precio fue muy grosera ##### Enrique Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Donaji 10 Nov 2024 ##### Donaji Stayed 1 night in Oct 2024 ### 8/10 Good #### Brenda 27 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Brenda Stayed 1 night in Aug 2024 ### 6/10 Okay #### Victor D 13 Aug 2024 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness Arroba de la cama habia un mosquitero con bastantes insectos y popos de salamarquesas ##### Victor D Stayed 1 night in Aug 2024 ### 8/10 Good #### Sergio Arturo 23 Jul 2024 En si el hotel está muy bien. El cenote, que es su principal atractivo, está súper bien. Pero la habitación que nos tocó ya le hace falta una actualización, además de que por la temporada había muchos mosquitos. Pero en suma, considero que la experiencia es muy positiva, el restaurant excelente por su relación precio - producto. El tour muy bien coordinado por Isaí, la atención de los chicos de lo mejor. Si recomiendo ir, pero llévense un buen repelente que usarían después de la visita al cenote. ##### Sergio Arturo Stayed 1 night in Jul 2024 ### 10/10 Excellent #### mayra gabriela 19 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente opción para pasar un par de días sin salir del hotel . Cuéntame con alberca, río artificial y un cenote natural divino y cuidado. La comida es riquísima ##### mayra gabriela Stayed 1 night in Jun 2024 ### 8/10 Good #### Jessica Georgina 5 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities El costo es elevado para lo que ofrece. El hotel está lindo, pero las limitantes en horarios son muchas. La alberca, el corazón de agua y el río artificial se cierran a las 6, lo cual es muy temprano. el desayuno para niño cuesta 439 pesos, lo cual me parece caro ##### Jessica Georgina Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Jessi 31 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lugar cómodo y limpio , para pasar unos días tranquilos ##### Jessi Stayed 1 night in May 2024 ### 10/10 Excellent #### Psi daniela 30 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encantó, es el lugar perfecto para celebrar o pasar un rato íntimo con tu pareja o familia, en mi caso fue el cumpleaños de mi novio y al decirlo le mandaron un pastel individual a la cabaña, la comida muy rica, sin duda regresamos ##### Psi daniela Stayed 2 nights in Apr 2024 ### 8/10 Good #### JOSE 25 Mar 2024 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness El único aspecto negativo fue la limpieza de la cabaña. En repetidas ocasiones solicitamos la limpieza y no fue atendida nuestra petición! Por lo demás todo excelente !!! ##### JOSE Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Emmanuel 22 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien y la atencion muy buena ##### Emmanuel Stayed 1 night in Mar 2024 ### 6/10 Okay #### Agenor eduardo 26 Jan 2024 Liked: Cleanliness, staff & service, amenities Unico ##### Agenor eduardo Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Araceli 26 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El personal es super amable ##### Araceli Stayed 1 night in Dec 2023 ### 6/10 Okay #### Raul 5 Jun 2023 Liked: Room comfort #### Falta limpieza…pero una belleza natural Lugar agradable con un cenote hermoso, de entrada general a público, un río q es una alberca, con falta de higiene en la habitación, pero bonita con malla para los bichos y tipo 5 estrella ##### Raul Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Julio Alejandro 1 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Julio Alejandro Stayed 1 night in May 2023 ### 6/10 Okay #### Mario 27 Mar 2023 Liked: Cleanliness Es un cenote muy pequeño y tal vez por ser domingo estaba lleno de gente. La otra atracción que se supone es un río, no es mas que una piscina alargada que la verdad no vale la pena. ##### Mario Stayed 1 night in Mar 2023 ### 10/10 Excellent #### YAZMIN 7 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un lugar ideal para desconectarte de todo… Muy lindo, cómodo, sin ser lujoso. Personal amable ##### YAZMIN Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Juan C 21 Nov 2022 ##### Juan C Stayed 1 night in Nov 2022 ## Expedia's Latest Trends ### Hotels > [Sheraton Grand Krakow](https://www.expedia.co.uk/Krakow-Hotels-Sheraton-Grand-Krakow.h1060262.Hotel-Information) > > [TravelodgeUK Hotels in Chester](https://www.expedia.co.uk/Chester-Hotels-Travelodge-UK.0-0-d6590--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Hotels in Nevada](https://www.expedia.co.uk/Destinations-In-Nevada.d230.Hotel-Destinations) > > [Transcorp Hilton Abuja](https://www.expedia.co.uk/Abuja-Hotels-Transcorp-Hilton-Abuja.h14964.Hotel-Information) > > [Palm Garden Beach Resort and Spa](https://www.expedia.co.uk/Da-Nang-Hotels-Palm-Garden-Beach-Resort-And-Spa.h1409970.Hotel-Information) > > [The Grand, York](https://www.expedia.co.uk/York-Hotels-The-Grand.h3697588.Hotel-Information) > > [Hotel Dom Sancho I](https://www.expedia.co.uk/Lisbon-District-Hotels-Hotel-Dom-Sancho-I.h911430.Hotel-Information) > > [White Sands Beach Condos](https://www.expedia.co.uk/St-Lawrence-Gap-Hotels-White-Sands-Beach-Condos.h2871209.Hotel-Information) > > [HiltonHotels Hotels in Eastbourne](https://www.expedia.co.uk/Eastbourne-Hotels-Hilton-Hotels.0-0-d4629--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [The Martello Hotel](https://www.expedia.co.uk/Bray-Hotels-The-Martello-Hotel.h3205895.Hotel-Information) > > [Karawan Riad](https://www.expedia.co.uk/Fes-Hotels-Karawan-Riad.h10203794.Hotel-Information) > > [Hotel Riu Touareg - All Inclusive](https://www.expedia.co.uk/Boa-Vista-Hotels-Hotel-Riu-Touareg-All-Inclusive.h4813390.Hotel-Information) > > [Hotels in Ammanford](https://www.expedia.co.uk/Ammanford-Hotels.d6144831.Travel-Guide-Hotels) > > [5 Star Hotels in Southall](https://www.expedia.co.uk/5Star-Southall-Hotels.s50-0-d602740.Travel-Guide-Filter-Hotels) > > [Nisbet Plantation Beach Club](https://www.expedia.co.uk/Newcastle-Hotels-Nisbet-Plantation-Beach-Club.h328634.Hotel-Information) ### Flights > [Flights from Gunyarra (PPP) to Sydney (SYD)](https://www.expedia.co.uk/lp/flights/ppp/syd/proserpine-to-sydney) > > [Flights from Norwich (NWI) to Sofia (SOF)](https://www.expedia.co.uk/lp/flights/nwi/sof/norwich-to-sofia) > > [Flights from London (LHR) to San Juan Bautista (IQT)](https://www.expedia.co.uk/lp/flights/lhr/iqt/london-to-iquitos) > > [Flights from Edmonton (YEG) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/yeg/edi/edmonton-to-edinburgh) > > [Flights from Edinburgh (EDI) to Auckland (AKL)](https://www.expedia.co.uk/lp/flights/edi/akl/edinburgh-to-auckland) ### Cars > [Enterprise Car Rentals In Thurso](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Thurso.d6023216-c15.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Bulawayo](https://www.expedia.co.uk/Things-To-Do-In-Bulawayo.d724.Travel-Guide-Activities) ### Packages > [Thailand Holidays](https://www.expedia.co.uk/Thailand.d178.Holidays-City-Breaks) > > [Great Britain Holidays](https://www.expedia.co.uk/Great-Britain.d553248623451644244.Holidays-City-Breaks) > > [Yoron Holidays](https://www.expedia.co.uk/Yoron.d3015.Holidays-City-Breaks) ### Holiday Rentals > [Braga Holiday Rentals](https://www.expedia.co.uk/Braga-Holiday-Rentals.d6349.Travel-Guide-HolidayRentals) ### General > [Visit Ciutat Vella](https://www.expedia.co.uk/Barcelona-Ciutat-Vella.dx6052656) > > [Visit Gruissan](https://www.expedia.co.uk/Gruissan.dx6035271)