Title: El Palacito Secreto Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=25843038&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # El Palacito Secreto Downtown Mérida offers a peaceful retreat where travelers can enjoy relaxing massages and cool off in refreshing pools under the Mexican sun. ## Photo gallery for El Palacito Secreto ![Free daily cooked-to-order breakfast - El Palacito Secreto (Mérida)](https://images.trvl-media.com/lodging/26000000/25850000/25843100/25843038/a9a747b9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property) - El Palacito Secreto (Mérida)](https://images.trvl-media.com/lodging/26000000/25850000/25843100/25843038/673ea9bb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room, 1 King Bed, Bathtub, Pool View | Room amenity - El Palacito Secreto (Mérida)](https://images.trvl-media.com/lodging/26000000/25850000/25843100/25843038/4fc76700.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - El Palacito Secreto (Mérida)](https://images.trvl-media.com/lodging/26000000/25850000/25843100/25843038/1b2474d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - El Palacito Secreto (Mérida)](https://images.trvl-media.com/lodging/26000000/25850000/25843100/25843038/67c5a197.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies El Palacito Secreto, in the heart of Mérida Centro, offers a calm atmosphere. Visitors can book spa treatments, swim in two pools, or wander the garden. The attentive staff consistently earns praise from guests. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Breakfast included - Spa - Parking included - Free Wi-Fi - Air-conditioning £133 includes taxes & fees 31 Jan - 1 Feb ## Room options ### Check availability for these dates Tonight [Jan 12 - Jan 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=25843038&PinnedHotelID=25843038&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=25843038&PinnedHotelID=25843038&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=25843038&PinnedHotelID=25843038&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=25843038&PinnedHotelID=25843038&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=25843038&PinnedHotelID=25843038&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=25843038&PinnedHotelID=25843038&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=25843038&PinnedHotelID=25843038&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=25843038&PinnedHotelID=25843038&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Luxury Double Room, 1 King Bed, Balcony ![Luxury Double Room, 1 King Bed, Balcony | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/26000000/25850000/25843100/25843038/d3df2e39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room, 1 King Bed, Balcony 10.0 Exceptional 1 review ### Highlights Balcony or patio Separate sitting area Individually furnished Individually decorated Air conditioning Ceiling fan Private bathroom Bathrobes - 215 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Luxury Double Room, 1 King Bed, Balcony ![Luxury Double Room, 1 King Bed, Balcony | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/26000000/25850000/25843100/25843038/3d38e2f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room, 1 King Bed, Balcony 10.0 Exceptional 1 review ### Highlights Balcony or patio Separate sitting area Individually furnished Individually decorated Air conditioning Ceiling fan Private bathroom Bathrobes - 215 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Luxury Quadruple Room, Multiple Beds, Terrace ![Luxury Quadruple Room, Multiple Beds, Terrace | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/26000000/25850000/25843100/25843038/1b5cb1af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Quadruple Room, Multiple Beds, Terrace ### Highlights Terrace Separate sitting area Individually furnished Individually decorated Air conditioning Ceiling fan Private bathroom Bathrobes - 215 sq ft - Sleeps 4 - 1 King Bed and 1 Double Bed ### View all photos for Deluxe Double Room, 1 King Bed, Bathtub, Pool View ![Deluxe Double Room, 1 King Bed, Bathtub, Pool View | Room amenity](https://images.trvl-media.com/lodging/26000000/25850000/25843100/25843038/3d99d2eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed, Bathtub, Pool View ### Highlights Balcony or patio Separate sitting area Individually furnished Individually decorated Air conditioning Ceiling fan Private bathroom Bathrobes - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room, 1 King Bed, Poolside ![Deluxe Double Room, 1 King Bed, Poolside | Room amenity](https://images.trvl-media.com/lodging/26000000/25850000/25843100/25843038/7777cddb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed, Poolside ### Highlights Balcony or patio Separate sitting area Individually furnished Individually decorated Air conditioning Ceiling fan Private bathroom Bathrobes - 215 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room, 1 King Bed, Balcony, Pool View ![Deluxe Double Room, 1 King Bed, Balcony, Pool View | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/26000000/25850000/25843100/25843038/f3bc53a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed, Balcony, Pool View 10.0 Exceptional 1 review ### Highlights Balcony or patio Separate sitting area Individually furnished Individually decorated Air conditioning Ceiling fan Private bathroom Bathrobes - 215 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Quadruple Room, 2 Queen Beds ![Deluxe Quadruple Room, 2 Queen Beds | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/26000000/25850000/25843100/25843038/4767acf2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room, 2 Queen Beds ### Highlights Balcony or patio Separate sitting area Individually furnished Individually decorated Air conditioning Ceiling fan Private bathroom Bathrobes - Sleeps 4 - 2 Queen Beds ### View all photos for Exclusive Double Room, 1 King Bed, Balcony ![Exclusive Double Room, 1 King Bed, Balcony | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/26000000/25850000/25843100/25843038/c0e4ff0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Double Room, 1 King Bed, Balcony 9.0 Wonderful 2 reviews ### Highlights Balcony or patio Separate sitting area Individually furnished Individually decorated Air conditioning Ceiling fan Private bathroom Bathrobes - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Luxury Room ![Luxury Room | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/26000000/25850000/25843100/25843038/bdd85314.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room ### Highlights Balcony or patio Separate sitting area Individually furnished Individually decorated Air conditioning Ceiling fan Private bathroom Bathrobes - Sleeps 3 - 1 King Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-El-Palacito-Secreto.h25843038.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-El-Palacito-Secreto.h25843038.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.97674%2C-89.62566&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1dWjJ-ICdLviVDwywXSkSI1ag6c=) 393 Calle 66, Centro, Mérida, YUC, 97000 #### What's nearby - Paseo de Montejo \- 10 min walk \- 0.5 miles - Parque Santa Lucía \- 10 min walk \- 0.6 miles - Plaza Grande \- 15 min walk \- 0.8 miles - Mérida Cathedral \- 15 min walk \- 0.8 miles - Yucatan International Convention Center \- 16 min walk \- 0.9 miles #### Getting around - Teya-Merida Station - 28 min drive - Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 15 min drive #### Restaurants - ‪La Negrita Cantina - ‬6 min walk - ‪Blue Bag Coffee - ‬2 min walk - ‪Chill-Akil Centro - ‬4 min walk - ‪Family Pizza - ‬5 min walk - ‪Pizza E Core - ‬3 min walk ## About this property ### El Palacito Secreto Hotel near Paseo de Montejo You can look forward to free cooked-to-order breakfast, a terrace and a garden at El Palacito Secreto. Treat yourself to a body treatment, a facial or a massage at the on-site spa. Free in-room WiFi and laundry facilities are available to all guests. Additional perks include: - 2 outdoor pools, along with sunloungers - Free self-parking - Luggage storage, a water dispenser and a 24-hour front desk - A front desk safe, a vending machine and tour/ticket information Room features All rooms are individually furnished, and boast comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi and safes. Other amenities include: - Bathrooms with showers and free toiletries - Balconies or patios, wardrobes/cupboards and separate sitting areas ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/20000000/19890000/19886500/19886412/3f09a9f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ya'ax Hotel Boutique Mérida Centro - Pool - Breakfast included - Spa - Parking included 9.6 Exceptional 85 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=19886412&PinnedHotelID=19886412&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/106000000/105420000/105415200/105415111/0422cb5a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Loreto 1893 Mérida Centro - Pool - Spa - Parking included - Free Wi-Fi 9.8 Exceptional 86 reviews £154 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=105415111&PinnedHotelID=105415111&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/60000000/59350000/59344900/59344889/f90a49bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antelar Casa Destino Mérida Centro - 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Adults Only Mérida Centro - Pool - Spa - Free Wi-Fi - Air-conditioning 9.6 Exceptional 43 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=70405044&PinnedHotelID=70405044&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/7000000/6310000/6301900/6301870/e5968a57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa de Las Palomas by Palomas Hotels - Adults only Mérida Centro - Pool - Free Wi-Fi - Air-conditioning - Breakfast available 9.4 Exceptional 531 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=6301870&PinnedHotelID=6301870&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/91000000/90300000/90291200/90291105/2a86d706.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Japoneza Retreat Centro - Adults Only Mérida Centro - Pool - Spa - Pet-friendly - Free Wi-Fi 9.6 Exceptional 51 reviews £140 includes taxes & fees 13 Jan - 14 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=90291105&PinnedHotelID=90291105&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM - Couples/private dining ### Things to do - 2 outdoor pools - Full-service spa ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Shared refrigerator - Vending machine - Water dispenser ### Guest services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ### More - Designated smoking areas - Mosquito nets ## Room amenities ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Food and drink - Coffee/tea maker - Free bottled water ### More - Air conditioning - Ceiling fan - Desk - Individual decor - Individual furnishings - Iron/ironing board - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions The property charges 5 per cent for credit card payments Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds This property does not allow children Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Credit card charges are subject to a surcharge of 5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as El Palacito Secreto Hotel Merida El Palacito Secreto Hotel El Palacito Secreto Merida El Palacito Secreto Hotel Mérida El Palacito Secreto Mérida El Palacito Secreto Hotel El Palacito Secreto Mérida El Palacito Secreto Hotel Mérida ## Frequently asked questions ### Does El Palacito Secreto have a pool? ### How much does it cost to stay at El Palacito Secreto? ### Is El Palacito Secreto pet-friendly? ### How much is parking at El Palacito Secreto? ### What time is check-in at El Palacito Secreto? ### What time is check-out at El Palacito Secreto? ### Where is El Palacito Secreto located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## El Palacito Secreto Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Location ### 10 Staff & service ### 9.4 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 40 8 - Good 6 6 - Okay 1 4 - Poor 0 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Michael 14 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Stayed four nights and highly recommend this hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/9bcc1807-b476-4753-808d-94af91502bc6-1752529330775.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/94764df7-1e5a-41ee-b0c6-e51f5d4fc9fb-1752529331691.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michael Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Charles Rick 17 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The property was stunning! The staff was beautiful and so helpful! ![](https://a.travel-assets.com/ugc/hotel-reviews/7ad2f6de-2e74-4241-92d4-caa85bdadce6-1750169725579.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/12682210-984c-47b3-9684-f77d2efb570d-1750169727732.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0307b64c-8061-433b-8323-f345c2b2c021-1750169728068.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Charles Rick Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Timothy 29 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful oasis of calm , lovely decor and design boutique hotel , and lovely pool , with different style rooms ! Definitely a great choice when in Merida ##### Timothy Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Robert 24 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent property- would highly recommend! ##### Robert Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Gene 25 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best Kept Secret Beautiful location in the heart of Merida. Wonderful little secret palace. Go here and you will love it. ![](https://a.travel-assets.com/ugc/hotel-reviews/D0E0AD125FF7D20FB2FE8E406A01139C7361153F1735159008107.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gene Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### NEIL 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a very pleasant stay at this small hotel fashioned from an historic building. It is nicely appointed. The rooms are elegantly furnished and very comfortable. The pools at the center of the courtyard form an oasis from the outside world. ##### NEIL Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Maria del Sagrario 6 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities EXCELENTE ##### Maria del Sagrario Stayed 3 nights in May 2025 ### 8/10 Good #### ryan 14 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful place. Only complaint is the dogs next door barking all the time at night. Very annoying. ##### ryan Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Gabriela 16 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice place but noisy at night ##### Gabriela Stayed 6 nights in Mar 2024 ### 10/10 Excellent #### Kimberly 30 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was so close to great restaurants and all the areas you should go see. All the downtown attractions were a 10-15 min pleasurable walk. The snacks and water and coffee/ tea always available was amazing too! Definitely one of the nicest places I’ve stayed…. The room was so romantic! ##### Kimberly Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Verified traveller 12 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Charming hotel but not the best location Lovely hotel with excellent staff. Delicious breakfast. Location was a little out of the way. More than a half mile to the major squares, restaurants and shopping. Pretty much nothing in the immediate area. That said Ubers are very inexpensive if you don’t want to walk. ##### Verified traveller Stayed 4 nights in Feb 2024 ### 8/10 Good #### KIMBERLY 9 Feb 2024 Liked: Cleanliness, staff & service #### Pros and cons Gorgeous small hotel about 1 mile from Centro. Nothing nearby, a long walk to restaurants, shops , etc. excellent staff, great breakfast included, pool too cold to swim in, showers terrible (low water pressure and shower head way too high. I’m 5’4, was about 2 ft above my head so I never could get hair rinsed). ##### KIMBERLY Stayed 8 nights in Feb 2024 ### 2/10 Terrible #### Arul 3 Jun 2023 Disliked: Cleanliness, property conditions & facilities There were 3 big C. ROACHES in the room. I had a terrible night and no they didn't even refund me. The pool was not operational. I have a picture of a big roach on the bed if anyone wants to see it. ##### Arul Stayed 2 nights in Jun 2023 ### 6/10 Okay #### Blanca 29 Dec 2024 Liked: Staff & service, property conditions & facilities El hotel está muy bonito, no me gustó que el agua de la alberca estaba helada! No tenían caldera por lo cual no la pudimos utilizar. El menú del desayuno (venía incluido) era lo mismo todos los días y no tenías más opciones. No había Televisión en la habitación. La lámpara de la habitación con polvo, el agua de la habitación sabía raro y no la cambiaban todos los días. Nos cobraron comisión por el pago con Tarjeta de crédito de consumos, no nos informaron con anticipación. No regresaría a este hotel. ##### Blanca Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### Sabrina 20 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hôtel typique. Très bon séjour. Cocktail très bon, ainsi que le petit déjeuner. Je recommande ![](https://a.travel-assets.com/ugc/hotel-reviews/3BAF67CA86F68BDF98F9A33A77F36ABF592C07891692563387149.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sabrina Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Ali Hassan 1 Dec 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is a hidden gem! Its a real hidden palace. The staff was extremely helpful and always available for advice. The bed was comfortable and showers luxurious. Food was delicious. The place was quite and well kept. My only problem was that wifi was not reaching my room so had to walk across the hallway to get connected ##### Ali Hassan Stayed 2 nights in Nov 2021 ### 10/10 Excellent #### Verified traveller 17 Apr 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The name says it all. The hotel is barely noticable on the street unless you are looking for it. When you walk in it opens into a beautiful courtyard that screams "relaxation!". The staff was wonderful and helped us schedule a COVID test to return back home. There was breakfast in the morning to start our day and a nice pool for a swim to end our day. We received a nice massage from the spa too. Note to travelers Merida is VERY hot compared to oceanfront cities. Drink plenty of water. ##### Verified traveller Stayed 4 nights in Apr 2021 ### 10/10 Excellent #### David, Lakeland Florida 13 Dec 2020 Liked: Cleanliness, staff & service, property conditions & facilities This hotel in the US would cost over $1000 per night . It’s such a beautiful boutique hotel, I felt like royalty when staying there. Beautifuly furnished , landscaping and pool areas rival a mansion. ##### David Stayed 3 nights in Dec 2020 ### 10/10 Excellent #### Verified traveller 11 Dec 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay The hotel is well kept and updated with modern features. The bath is excellent as well as the staff. Bring a mosquito repellent and you will be set. Very clean and warm staff. Highly recommended! ##### Verified traveller Stayed 2 nights in Dec 2020 ### 8/10 Good #### Elzbieta 1 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazingly beautiful property , close to the center of Mérida ##### Elzbieta Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Ellen 22 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing! ##### Ellen Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### OCTAVIO 16 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo excelente muy bonito el hotel la ubicación excelente en forma general todo muy bien felicidades ##### OCTAVIO Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Katie, Portland 26 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the first hotel my husband has actually ask to stay another night. We stayed here again despite us having a current non refundable amount at another hotel. You walk in and can not believe the amount of detail. Hand carved pillars and tile set against antique furnishings. We stayed in two different rooms and it felt like we were visiting the Queen of England. We purposely did not go see some sights so that we could have and excuse to come back to stay again. Fabulous staff and communication. The breakfast was hand prepared by a chef and was delicious. Only a few blocks from the square and supermarket. We ate at the Mercedo ( many venders) and the pizza place by the square both were excellent. The Mercedo also has live music every night of the week. The ruins Of Uxmal were even better then Chichen Itza. Dzibilchaltun has a fabulous Cenote. You will not be disappointed, I assure you. ##### Katie Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller 29 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un verdadero palacito!!! Una atención del personal única!!! Extremadamente amables!!! ##### Verified traveller Stayed 2 nights in Oct 2019 ### 8/10 Good #### Silvia Erika 21 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excepcional! Excelente lugar y concepto. Destacó la amabilidad y excelente trato de los anfitriones. Un lugar para olvidarse de todo y descansar. Detalles: no hay televisión en la habitación, no disponen de cochera o área de estacionamiento aunque en el buscador señalan que si tienen. Aun así excelente! ##### Silvia Erika Stayed 5 nights in Oct 2019 ## Expedia's Latest Trends ### Hotels > [Four bedroom apartment Ronda Sant Pere - You Stylish](https://www.expedia.co.uk/Barcelona-Hotels-Four-Bedroom-Apartment-Ronda-Sant-Pere-You-Stylish.h27015326.Hotel-Information) > > [5 Star Hotels in Ocho Rios](https://www.expedia.co.uk/5Star-Ocho-Rios-Hotels.s50-0-d553248635209673480.Travel-Guide-Filter-Hotels) > > [Amata Patong](https://www.expedia.co.uk/Phuket-Hotels-Amata-Patong.h4423313.Hotel-Information) > > [Pet-Friendly Hotels in Cheddar](https://www.expedia.co.uk/Cheddar-Hotels-Pet-Friendly-Hotel.0-0-d182485-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Art Nouveau Palace Hotel](https://www.expedia.co.uk/Prague-Hotels-Art-Nouveau-Palace-Hotel.h445270.Hotel-Information) > > [5 Star Hotels in Imsouane](https://www.expedia.co.uk/5Star-Imsouane-Hotels.s50-0-d3000000826.Travel-Guide-Filter-Hotels) > > [B&B Grantham](https://www.expedia.co.uk/Grantham-Bed-And-Breakfasts.d4645-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Baglioni Resort Sardinia - The Leading Hotels of the World](https://www.expedia.co.uk/San-Teodoro-Hotels-Baglioni-Resort-Sardinia-The-Leading-Hotels-Of-The-World.h5186303.Hotel-Information) > > [The Harp Inn](https://www.expedia.co.uk/Hereford-Hotels-The-Harp-Inn.h40069903.Hotel-Information) > > [Hotels in Dromore](https://www.expedia.co.uk/Dromore-Hotels.d6134355.Travel-Guide-Hotels) > > [Hampton Inn NY-JFK](https://www.expedia.co.uk/New-York-Hotels-Hampton-Inn-NY-JFK-Jamaica-Queens.h798778.Hotel-Information) > > [Tasia Maris Sands - Adults Only](https://www.expedia.co.uk/Larnaca-Hotels-Tasia-Maris-Sands-Adults-Only.h3066798.Hotel-Information) > > [ANA Crowne Plaza Fukuoka by IHG](https://www.expedia.co.uk/Fukuoka-Hotels-ANA-Crowne-Plaza-Fukuoka.h10524.Hotel-Information) > > [Hotels in Kamari](https://www.expedia.co.uk/Kamari-Hotels.d6051973.Travel-Guide-Hotels) > > [Seaclyffe Hotel](https://www.expedia.co.uk/Llandudno-Hotels-Seaclyffe-Hotel.h36985947.Hotel-Information) > > [Hotels with Pool in Malta](https://www.expedia.co.uk/Destinations-In-Malta-Hotels-With-Pool.0-0-d111-tHotelswithPool.Hotel-Filter-Destinations) ### Flights > [Flights from Queenstown (ZQN) to Hounslow (LHR)](https://www.expedia.co.uk/lp/flights/zqn/lhr/queenstown-to-london) > > [British Airways Zakynthos (ZTH) to Hounslow (LHR) flights](https://www.expedia.co.uk/lp/flight-routes/british-airways-from-zakynthos-intl-to-heathrow/ba/zth/lhr) > > [Flights from Hounslow (LHR) to Łódź (LCJ)](https://www.expedia.co.uk/lp/flights/lhr/lcj/london-to-lodz) ### Cars > [SUV Car Hire in Dubai](https://www.expedia.co.uk/SUV-Car-Rentals-In-Dubai-Intl.d4347972-tSUV.Car-Rental-Guide-Class) ### Activities ### Packages > [Sarakiniko Beach](https://www.expedia.co.uk/Sarakiniko-Beach-Milos.d6323067.Attraction) ### General ---