Title: Hotel Helene Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Helene Hotel with a restaurant, steps from Lleras Park ![Premium Room | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/93000000/92410000/92404000/92403944/179aaba2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![40-inch Smart TV with cable channels, TV](https://images.trvl-media.com/lodging/93000000/92410000/92404000/92403944/4e5103f6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/93000000/92410000/92404000/92403944/bb7f6979.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/93000000/92410000/92404000/92403944/f2e65b26.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/93000000/92410000/92404000/92403944/e3932dc9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Helene in El Poblado's center offers genuine hospitality and practical amenities. Features include a restaurant, in-room WiFi, luggage storage, and an elevator. Guests consistently praise the exceptional service from the knowledgeable staff. 8.4 Very good ## Popular amenities - - Room service - Housekeeping - 24/7 front desk - Air conditioning - Free WiFi £44 additional charges may apply 3 Dec - 4 Dec ## Room options ### Check availability for these dates Tonight [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=92403944&PinnedHotelID=92403944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=92403944&PinnedHotelID=92403944&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=92403944&PinnedHotelID=92403944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=92403944&PinnedHotelID=92403944&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=92403944&PinnedHotelID=92403944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=92403944&PinnedHotelID=92403944&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=92403944&PinnedHotelID=92403944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=92403944&PinnedHotelID=92403944&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 3 of 3 rooms ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/93000000/92410000/92404000/92403944/8d05108b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 7.8 Good 8 reviews ### Highlights Air conditioning Smart TV Down duvet Premium bedding Separate bedroom Rainfall showerhead Hairdryer Private bathroom - Sleeps 2 - 1 Queen Bed ![Premium Room | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/93000000/92410000/92404000/92403944/a3c10030.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 9.4 Exceptional 3 reviews ### Highlights Air conditioning Smart TV Down duvet Separate bedroom Premium bedding Rainfall showerhead Hairdryer Private bathroom - 1 bedroom - Sleeps 2 - 1 Queen Bed ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/93000000/92410000/92404000/92403944/f58ae59f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning Smart TV Down duvet Separate bedroom Premium bedding Rainfall showerhead Hairdryer Private bathroom - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Jetted bathtub](https://images.trvl-media.com/lodging/72000000/71640000/71636100/71636088/c23f3f89.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Martina Boutique Hotel El Poblado - Breakfast included - Spa - Pet-friendly - Free WiFi 8.4 Very good 274 reviews [](https://www.expedia.co.uk/Medellin-Hotels-LA-MARTINA-BOUTIQUE-HOTEL.h71636088.Hotel-Information?chkin=2025-12-12&chkout=2025-12-13&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=606dcc80-adfd-479a-ac75-2e006194be12&top_cur=GBP) Ad ![Indoor spa tub](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/96000000/95730000/95727100/95727002/3e0190ad_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Florencia Plaza El Poblado - Hot tub - Breakfast included - Free WiFi - Air conditioning 8.2 Very good 112 reviews £40 additional charges may apply 7 Dec - 8 Dec [](https://www.expedia.co.uk/Medellin-Hotels-Hotel-Florencia-Plaza.h95727002.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=606dcc80-adfd-479a-ac75-2e006194be12&top_cur=GBP) Ad ![In-room safe, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/113000000/112330000/112328700/112328648/f0165d0e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### LIN Boutique Hotel by HOUSY HOST El Poblado - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 137 reviews £56 additional charges may apply 11 Dec - 12 Dec [](https://www.expedia.co.uk/Medellin-Hotels-LIN-Boutique-Hotel-By-HOUSY-HOST.h112328648.Hotel-Information?chkin=2025-12-11&chkout=2025-12-12&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=606dcc80-adfd-479a-ac75-2e006194be12&top_cur=GBP) Ad ![Interior detail](https://images.trvl-media.com/lodging/3000000/2790000/2781500/2781473/12d590c3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Estelar Blue El Poblado - Pet-friendly - Parking included - Free WiFi - Air conditioning 8.8 Excellent 1,006 reviews £69 additional charges may apply 29 Nov - 30 Nov [](https://www.expedia.co.uk/Medellin-Hotels-Hotel-Estelar-Blue.h2781473.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=606dcc80-adfd-479a-ac75-2e006194be12&top_cur=GBP) Ad ![Basic Studio Suite, City View | Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/92000000/91150000/91148100/91148026/ebe798ed_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Royal Living Poblado El Poblado - Kitchen - Pet-friendly - Free WiFi - Air conditioning 9.2 Wonderful 50 reviews £44 additional charges may apply 9 Dec - 10 Dec [](https://www.expedia.co.uk/Medellin-Hotels-RoyalLiving.h91148026.Hotel-Information?chkin=2025-12-9&chkout=2025-12-10&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=606dcc80-adfd-479a-ac75-2e006194be12&top_cur=GBP) Ad ![Junior Room | Premium bedding, down duvets, minibar, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/76000000/75270000/75265600/75265521/2753e66c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Eutopiq Hotel Laureles - Breakfast included - Spa - Free WiFi - Restaurant 9.2 Wonderful 222 reviews £48 additional charges may apply 30 Nov - 1 Dec [](https://www.expedia.co.uk/Medellin-Hotels-Eutopiq.h75265521.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=606dcc80-adfd-479a-ac75-2e006194be12&top_cur=GBP) Ad ![Outdoor spa tub](https://images.trvl-media.com/lodging/17000000/16200000/16193500/16193458/1f70632c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton by Hilton Medellin El Poblado - Breakfast included - Parking included - Free WiFi - Restaurant 8.8 Excellent 468 reviews £77 additional charges may apply 6 Dec - 7 Dec [](https://www.expedia.co.uk/Medellin-Hotels-Hampton-By-Hilton-Medellin.h16193458.Hotel-Information?chkin=2025-12-6&chkout=2025-12-7&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=606dcc80-adfd-479a-ac75-2e006194be12&top_cur=GBP) Ad ![Free daily buffet breakfast ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6660000/6658100/6658070/8a175a9b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Du Parc El Poblado - Hot tub - Breakfast included - Spa - Free WiFi 9.4 Exceptional 1,009 reviews £129 additional charges may apply 30 Nov - 1 Dec [](https://www.expedia.co.uk/Medellin-Hotels-Hotel-Du-Parc.h6658070.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=606dcc80-adfd-479a-ac75-2e006194be12&top_cur=GBP) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78400000/78393200/78393158/173763c5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hashtag 98 Hotel By Jalo El Poblado - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,570 reviews £57 additional charges may apply 9 Dec - 10 Dec [](https://www.expedia.co.uk/Medellin-Hotels-Hashtag-98.h78393158.Hotel-Information?chkin=2025-12-9&chkout=2025-12-10&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=606dcc80-adfd-479a-ac75-2e006194be12&top_cur=GBP) Ad ![Sun deck](https://images.trvl-media.com/lodging/30000000/29880000/29875500/29875419/88a555e0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Estelar Square El Poblado - Pool - Spa - Pet-friendly - Free WiFi 9.0 Wonderful 479 reviews £99 additional charges may apply 29 Nov - 30 Nov [](https://www.expedia.co.uk/Medellin-Hotels-Estelar-Square.h29875419.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=606dcc80-adfd-479a-ac75-2e006194be12&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMedellin-Hotels-Hotel-Helene.h92403944.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMedellin-Hotels-Hotel-Helene.h92403944.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.21026%2C-75.56784&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LtgHeC8gJcdCdplx5W77_PGmGrU=) 10a29 Cra. 40, Medellín, Antioquia, 050021 #### What's nearby - Lleras Park - 2 min walk - 0.1 miles - Poblado Park - 3 min walk - 0.2 miles - Medellín Clinic - El Poblado - 8 min walk - 0.5 miles - Oviedo Shopping Center - 19 min walk - 1.0 mile - Santafé Mall - 2 min drive - 1.1 miles #### Getting around - Poblado Station - 18 min walk - Medellín (MDE-José María Córdova Intl.) - 34 min drive #### Restaurants - ‪Mondongo's - ‬1 min walk - ‪Desayunadero La 10 - ‬1 min walk - ‪Japonería - ‬1 min walk - ‪Mosquito - ‬1 min walk - ‪Il Castello - ‬1 min walk ## About this property ### Hotel Helene Hotel near Lleras Park Close to Poblado Park and Oviedo Shopping Center, Hotel Helene provides amenities such as a restaurant. Stay connected with free in-room WiFi. Other perks at this hotel include: - Full breakfast (surcharge), smoke-free property and a 24-hour front desk - Luggage storage, a lift and a living plant wall - Outdoor furniture and local meal delivery service - Guest reviews speak highly of the helpful staff Room features All guest rooms at Hotel Helene feature thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Rainfall showers, hairdryers and shampoo - 40-inch Smart TVs with cable channels - LED light bulbs and daily housekeeping ## Similar properties ![View from room](https://images.trvl-media.com/lodging/118000000/117580000/117576800/117576751/f44f7b72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Calle Flora Hotel by Jalo El Poblado - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 260 reviews £59 additional charges may apply 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=117576751&PinnedHotelID=117576751&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/116000000/115800000/115799000/115798936/59de0854.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hunters By Jalo El Poblado - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.2 Wonderful 167 reviews £48 additional charges may apply 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=115798936&PinnedHotelID=115798936&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/14000000/13070000/13063700/13063669/878f65c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lleras Green Hotel El Poblado - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 928 reviews £45 additional charges may apply 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=13063669&PinnedHotelID=13063669&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/4877276a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Heiss Hotel By Jalo El Poblado - Pool - Pet-friendly - Free WiFi - Air conditioning 9.2 Wonderful 993 reviews £55 additional charges may apply 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/79000000/78400000/78393200/78393158/dd5873db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hashtag 98 Hotel By Jalo El Poblado - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,570 reviews £57 additional charges may apply 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=78393158&PinnedHotelID=78393158&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/66000000/65290000/65286100/65286016/01a47878.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Manila Hotel Boutique El Poblado - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 238 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=65286016&PinnedHotelID=65286016&HadPinnedHotel=true®ionId=-1&adults=2) ![Jetted bathtub](https://images.trvl-media.com/lodging/72000000/71640000/71636100/71636088/c23f3f89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Martina Boutique Hotel El Poblado - Breakfast included - Spa - Pet-friendly - Free WiFi 8.4 Very good 274 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=71636088&PinnedHotelID=71636088&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/20000000/19690000/19683200/19683128/8eb9dddd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Madeiro El Poblado - Spa - Parking included - Free WiFi - Air conditioning 8.4 Very good 240 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=19683128&PinnedHotelID=19683128&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/56000000/55100000/55099800/55099789/a7d106f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moet Medellin Hotel El Poblado - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 112 reviews £38 additional charges may apply 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=55099789&PinnedHotelID=55099789&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor spa tub](https://images.trvl-media.com/lodging/96000000/95730000/95727100/95727002/2250ca77.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Florencia Plaza El Poblado - Hot tub - Breakfast included - Free WiFi - Air conditioning 8.2 Very good 112 reviews £40 additional charges may apply 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=95727002&PinnedHotelID=95727002&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily full breakfast available 6:00 AM to 8:30 AM for a fee: COP 25,000 to 50,000 per person - A restaurant - Couples/private dining ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Proposal/romance packages ### Outdoors - Outdoor furniture ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 step to reach entrance - Lift (230 centimetre wide door) - Smooth flooring in room - Stair-free path to entrance - Tile flooring in room - Visual fire alarm - Well-lit path to entrance ### More - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Biodegradable coffee stirrers available - Eco-friendly cleaning products used - Living plant wall - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Down comforter - Premium bedding ### Bathroom - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch smart TV with cable channels ### Food and drink - Champagne service - Electric kettle - Limited room service - Meal delivery service - Minibar - Tea bags/instant coffee ### More - Air conditioning - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Mobile key entry - Safe - Water-efficient showers - Water-efficient toilets - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Late check-in fee: COP 100000 for check-in between 10:00 PM and 5:00 AM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately COP 25000 to 50000 per person - Late check-in fee: COP 100000 for check-in between 10:00 PM and 5:00 AM The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property uses eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. No pets and no service animals are allowed at this property ### Property is also known as Hotel Helene Hotel Hotel Helene Medellín Hotel Helene Hotel Medellín ## Frequently asked questions ### Is Hotel Helene pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Helene? > As of 28 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Helene on 3 Dec 2025 start from £43.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Medellin-Hotels-Hotel-Helene.h92403944.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Helene? > This property doesn't offer parking. ### What time is check-in at Hotel Helene? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available from 10:00 PM to 5:00 AM for a fee of COP 100000. ### What time is check-out at Hotel Helene? > Checkout is at 11:00 AM. ### Where is Hotel Helene located? > Located in El Poblado, this hotel is within a 5-minute walk of Lleras Park and Poblado Park. Medellín Clinic - El Poblado and Oviedo Shopping Center are also within 1 mile (2 km). Poblado Station is 18 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Helene Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Amenities ### 9.0 Staff & service ### 8.6 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 112 8 - Good 35 6 - Okay 17 4 - Poor 18 2 - Terrible 8 ### 10/10 Excellent #### Shilton 11 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a loverly stay at Hotel Helene. The staff is very kind and helpfull. The rooms are a bit small but cozy and very romantic. There is a nice vegan restaurant beside the hotel and a nice rooftop bar/restaurant. ##### Shilton Stayed 3 nights in Oct 2025 ### 8/10 Good #### Oscar 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel and conveniently located for a leisure weekend. Not recommended if you are on business as there are no wardrobes in the room. The lack of windows in the room might feel you uncomfortable. Staff were really nice and attentive and very helpful. ##### Oscar Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jordi Rodriguez 11 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely place ##### Jordi Rodriguez Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Israel 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great customer service ##### Israel Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Hector 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love the staff and their outstanding customer service. ##### Hector Stayed 10 nights in Jul 2025 ### 10/10 Excellent #### Nelly 9 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, Availability for storage was a plus. ##### Nelly Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Maritza 26 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Room small but comfortable and clean, excellent area, excellent customer service and friendly staff . ##### Maritza Stayed 4 nights in May 2025 ### 10/10 Excellent #### Ramadan 11 Aug 2025 Liked: Cleanliness good ##### Ramadan Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Saul 4 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Best hotel ##### Saul Stayed 3 nights in Jan 2025 ### 6/10 Okay #### Jorge 26 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Is a nice property but keep in mind the rooms tends to be very small ##### Jorge Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Kevin 23 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I found this place online in a hurry after leaving a bad experience. The lobby is really neat--you walk in from the street and it's over in the corner across from the bar. It's in a great location with many eating options and Mondongo's is just a block away. I chose a small room, but it was so neat--behind the bed headboard on one side is the bathroom, and on the other, the shower. I loved my room! But the staff here is INCREDIBLE! I ended up leaving my iPhone in a cab, and they all jumped in to help. I met the General Manager Daniel Torres the next morning, and he jumped to his feet and offered me any and all assistance. I owe a great debt to him, Santiago, Paola, Samuel, and Catherine. They were the best. Daniel offered to take me anywhere I needed, like to buy a replacement phone or what have you. He made arrangements for me to get a phone plan outside of Colombia when he found out the pace where I got my new phone sold me one for just local calls. I would gladly stay here again and again. The staff is like a little family and they run a well-oiled machine. What a blessing to stay there for 3 nights and be with them. They took great care of me. ##### Kevin Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Diego Jose Ortiz 29 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was my second time staying here, and once again, it didn’t disappoint. The location is fantastic—quiet, yet close to everything you need. The staff are incredibly friendly and always make you feel welcome. It’s a perfect spot if you're looking for a peaceful stay in a great area. Highly recommended! ##### Diego Jose Ortiz Stayed 5 nights in Mar 2025 ### 8/10 Good #### Damian 10 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very good hotel to stay ##### Damian Stayed 8 nights in Jun 2023 ### 2/10 Terrible #### Jorge 15 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Not the best ##### Jorge Stayed 2 nights in May 2025 ### 4/10 Poor #### Jorge 15 Jun 2025 Disliked: Staff & service, amenities, property conditions & facilities Rooms extremely small you can even walk; bathrooms open no privacy and just behind the head board of the bed. Very uncomfortable ##### Jorge Stayed 1 night in May 2025 ### 8/10 Good #### Roberto Leonel 20 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel has an excellent location , the staff is very nice and the hotel room are good for the price ##### Roberto Leonel Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### DIEGO 10 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice, location with a friedly staff ##### DIEGO Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### marcia 13 Oct 2024 The hotel and staff was amazing! Love it ##### marcia Stayed 1 night in Oct 2024 ### 10/10 Excellent #### David 17 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was close ##### David Stayed 8 nights in Dec 2024 ### 10/10 Excellent #### Hector 28 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super convenient, right in Provenza. Great breakfast too! WIFI was fine, decoration was nice, and the staff were incredible, so helpful and friendly. ##### Hector Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Carlos 8 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities This Hotel has great location, it is located within walking distance of provenza and Lleras park. ##### Carlos Stayed 5 nights in Jun 2023 ### 10/10 Excellent #### Marlito 10 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities One of the best hotels I have stayed the past year. Staff attention was great and hotel location is second to none. ##### Marlito Stayed 3 nights in May 2023 ### 10/10 Excellent #### Eloisa 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything ok ##### Eloisa Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Michael 13 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities The place was very pretty and quiet, the staff was amazing excellent customer service ##### Michael Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Karla 13 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very convenient, close to everything ##### Karla Stayed 2 nights in Nov 2023 ## Expedia's Latest Trends ### Hotels > [Atlantic Hotel Agadir](https://www.expedia.co.uk/Agadir-Hotels-Atlantic-Hotel-Agadir.h13216725.Hotel-Information) > > [Big House for Big Occasions! Ideal for luxury large get-togethers. 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