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"Didnt realise you had to pay an extra £10 to park "

"We stayed for 3 nights, the location of the hotel is great the conditions of the hotel is good, the staff was super friendly and helpful, the service was excellent. "

"The staff, and services were excellent. The only slight criticism I have is that a hot tub was advertised online, but the hotel does not actually have one. Apart from that, I have nothing but good things to say about my stay."

"No spa access included even though its not listed as a chargeable extra."

"Our room was ready for check-in rm 122. The shut window let alot of noise in from busy road. Pillows arent the comfiest. The breakfast was good, nice selection, hot english breakfast and tasty crispy bacon. My night was disturbed at 1.30am-2.30am by noisy guests slamming door and arguing loudly so it disturbed my sleep and didnt then feel safe. The car park is £5 surcharge which should just be added to the hotel booking cost as where else does one park! Location is good, near to spa and decent restaurants."

"The rooms were very clean and comfortable The staff were very polite and helpful You could walk straight out of the hotel into the middle of the town "

"Fantastic value"

"Lovely large room, well used but clean and everything worked. Friendly helpful staff. Plenty of parking, good internet. Excellent breakfast. Overall great value"

"Very comfortable bed, breakfast was good but understaffed to cope with a busy period on the Sunday - the staff themselves were great - courteous and friendly just rushed off their feet. Monday breakfast was fine. Very good location near the Opera House. Parking was a challenge. "