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Reviews of Matsushima Koumura

2 out of 5
Matsushima Koumura
37-7 Takagihama, Matsushima, Miyagi

Reviews

8.0

Very good

Rating 10 - Excellent. 6 out of 9 reviews" "
Rating 8 - Good. 0 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and the hotel was beautiful with traditional japanese rooms.
Stayed 3 nights in Feb 2024

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Hosts were some of the kindest people I’ve met traveling. Extremely helpful and treated us like family. Will definitely stay here again
Stayed 2 nights in Jan 2024
Response from まつしま香村 on 1 Feb 2024
Thank you for such heartwarming review! It makes me really happy

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our group of 8 had a wonderful time staying at this ryokan. The couple were so welcoming and helpful. We were able to bring our food and drinks and sit together after a full day touring Matsushima. We felt so at home enjoying the company. They have two little poodles that were adorable! Matsushima was our favorite place in our independent touring Tohoku region. The breakfasts was most delicious!
Stayed 2 nights in Oct 2023
Response from まつしま香村 on 22 Nov 2023
Thank you for such heartwarming review! It makes me really happy

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run Ryokan inn
Although this is an older ryokan, Matsushima Koumura has been kept well by the lovely couple who run it. If you want a taste of the real Japan, and help local businesses thrive then go to this no frills family run ryokan. It is small with only 8 rooms, so not busy at all and allowed a personalized experience. The owners were friendly, welcoming, and helpful. The owner even personally drove us to the train station to ensure we would be able to catch our connecting local train to the Shinkansen in Sendai. Our room had a private bath but we chose to try the traditional "sento" located on the 3rd floor. It is not a natural mineral hot spring "onsen" but a regular public bath just for those staying in the inn. The water was nice and hot. Relaxing to soak in after a day of travel and touring. We had the best, most delicious Japanese breakfast here too for a very affordable price. The small town of Matsushima is a beautiful place worth visiting and this inn was within walking distance to the red bridge to Fukuurajima and into town. We enjoyed a nice getaway for a couple of days away from the busy city. I recommend staying here if you want to be treated like family or friends coming home for a special visit. Not for those looking for luxury pampering, nor a high end fancy spa with additional services. We thoroughly enjoyed ourselves here and would love to return again!
Stayed 1 night in Aug 2023

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
とても穏やかで良い場所だと思います。
Stayed 1 night in Mar 2024

4/10 Poor

Tetsuro

Stayed 2 nights in Sep 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
昔は素敵な旅館だったのだろう❗️
古い旅館、クーラー古く故障し連絡すると扇風機を持って来た。毎回の事のようです
Stayed 1 night in Aug 2020
Response from 番頭 on 11 Aug 2020
ご来館有難う御座います。 エヤコンは直ぐに修繕いたしました。 ご不便をお掛けし大変申し訳ありませんでした。