HOTEL La fontaine

Property class: 3

Choose dates to view prices

Reviews

7.8 out of 10
Good
Located close to Tateishi Park and Suwa Taisha, HOTEL La fontaine has plenty to offer. Guests can connect to free in-room WiFi.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service

Room options

View all photos for Superior Double Room, 1 Queen Bed

A bedroom with a bed, a desk with a computer, a plant, and a window with blinds.

Superior Double Room, 1 Queen Bed

  • 255 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a television, a cabinet, and a shower area.

Basic Double Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Queen Bed, Smoking

A modern hotel room with a large bed, a leather sofa, a glass coffee table, and a wall-mounted air conditioner.

Basic Double Room, 1 Queen Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 252 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Non Smoking

A compact hotel room with a bed, a black leather sofa, a small table, a TV, and a compact kitchenette.

Superior Double Room, 1 Queen Bed, Non Smoking

  • 256 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Smoking

A hotel room with a bed, a water dispenser, and a window with blinds.

Standard Double Room, Smoking

  • 234 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

A compact hotel room with a bed, a sofa, a desk with a remote control, and a television mounted on the wall.

Standard Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 267 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Queen Bed, Smoking (with Karaoke)

A hotel room with a bed, a sofa, a glass table, and a wall-mounted air conditioner.

Double Room, 1 Queen Bed, Smoking (with Karaoke)

8.0 out of 10
Very good
(1 review)
  • 182 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, two bedside lamps, a small table with a phone, and a window with blinds.

Classic Double Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a television, a bedside table, and a door.

Basic Double Room, 1 Double Bed, Non Smoking

  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room

A hotel room with a bed, a sofa, a desk with a telephone, and a trash bin.

Room

  • Sleeps 3

View all photos for Room

A hotel room with a large bed, two bedside lamps, a mirror, and a small table with a vase of flowers.

Room

  • Sleeps 3

View all photos for Room

A hotel room with a bed, a sofa, a desk with a chair, a television, and a cabinet.

Room

  • Sleeps 3
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About the area

Located in Suwa, HOTEL La fontaine is in the historical district. Tateishi Park and Suwa Taisha are notable landmarks, and the area's natural beauty can be seen at Lake Suwa and Kirigamine Highland. Suwa Shrine and Takabotchi Highlands are two other places to visit that come recommended. Visit our Suwa travel guide
Map
1-4-7 Koganndoori, Suwa, Nagano, 392-0027

What's nearby

  • A sunset over a lake with a cityscape in the background.
    Lake Suwa
    1 min walk - 0.1 miles
  • Sanritsu Hattori Museum of Arts
    5 min walk - 0.3 miles
  • Lake Suwa Geyser Center
    8 min walk - 0.4 miles
  • Katakura Hall
    15 min walk - 0.8 miles
  • Suwashi Kohan Park
    17 min walk - 0.9 miles

Getting around

  • Kamisuwa Station
    6 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    41 min drive

Restaurants

  • くらすわ
    13 min walk
  • ホルツはつしま
    9 min walk
  • そば処 秋月そば本店
    2 min drive
  • いずみ屋
    2 min drive
  • そば処 登美
    4 min drive

About this property

HOTEL La fontaine

  • Hotel near Lake Suwa
  • Located close to Tateishi Park and Suwa Taisha, HOTEL La fontaine has plenty to offer. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
  • Hot springs on-site, luggage storage and a vending machine
  • Room features
  • All guest rooms are individually decorated, and feature comforts, such as private indoor hot tubs and 24-hour room service, in addition to perks, such as air conditioning and bathrobes.
  • Extra conveniences in all rooms include:
    • Deep-soaking baths, bidets and free toiletries
    • Flat-screen TVs with premium channels and DVD players
    • Fridges, microwaves and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Things to do

  • Hot springs

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • No housekeeping service

Spa

  • Hot springs

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Individual decor

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is HOTEL La fontaine pet-friendly?

No, pets are not allowed at this property.

What time is check-in at HOTEL La fontaine?

Check-in start time: 4:00 PM; check-in end time: 11:30 PM.

What time is check-out at HOTEL La fontaine?

Checkout is at 11:00 AM.

Where is HOTEL La fontaine located?

Located in Kamisuwa Onsen, this hotel is within 2 mi (3 km) of Lake Suwa, Tateishi Park and Suwa Taisha. Suwa Shrine and Kirigamine Highland are also within 12 mi (20 km). Kamisuwa Station is 20 minutes by foot.

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Reviews

HOTEL La fontaine Reviews

7.8

Good

7.6

Cleanliness

7.2

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 23 out of 69 reviews
Rating 8 - Good. 27 out of 69 reviews
Rating 6 - Okay. 8 out of 69 reviews
Rating 4 - Poor. 6 out of 69 reviews
Rating 2 - Terrible. 5 out of 69 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very easy process to self check in, room spotless, great free drinks options, excellent breakfast (would recommend getting double portion of 'toast', which is delivered to your door at specified time (you must choose order before 11pm). Great location next to lake front. Would def stay again 😎
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
It was good the bed is big and has everything you need plus free soft dinks, i only stayed 1 night but it was good, the check in processes is easy and they have things in English
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for having me!
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
The room smelt very badly of stale smoke. We booked a standard room, but didn’t realise that this would be “smoking” (maybe this is normal in Japan and it was our mistake?). But it was a terrible experience. Would not recommend this place at all.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

部屋も風呂も広く、コスパ良かったです
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ラブホテルとの兼用ホテルであり予約時点では分からなかった。
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフのかたも丁寧で困ったことに対応してくれて助かりました。 ただシャワーのお湯調節がなかなか上手くいかず大変だった
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
駅から遠いのが難でしたが、温泉♨️の出る個別の浴槽が部屋にあったし、浴室が広く快適でした。駅から歩いても諏訪湖を眺めながら行くので苦になりませんでした。
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アメニティが人数分なかったが、早急に対応していただきましたし、別に大したミスではないのに何度もきちんと謝っていただき、逆に申し訳ないくらいでした笑ドリンクバーも良かったし場所も良かった。強いて言うならせっかくの天然温泉なのだからお風呂の匂いとか内装に雰囲気とかがあればよりお客さんは来そう。
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
対応がとてもよくゆったりとすごせました。
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
諏訪地方に行く時、毎回利用しているホテルです。駅から少し離れているが、諏訪湖岸の道路沿いなので、諏訪湖の散歩には便利です。 カラオケ設備のある部屋で、楽しく過ごすことができました。 今回は、温泉の温度が低く、個室温泉を謳っている宿として、まともに入れなかった事が非常に残念でした。 朝食のパンはベーコンエッグを選びましたが、大変美味しかった。 宿泊税は、まだ施行されておらず支払い不要でした。
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
ラブホテルの改装は否めませんがとても綺麗でゆっくり出来ました
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Je comptais mettre 5 étoiles car la chambre est très bien mais j’en enlève une car malheureusement la baignoire était sale, il y avait des poils et des traces sur tout le rebord et c’est quand même la moindre des choses de nettoyer correctement ce genre de choses.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
この金額と部屋の広さで、満足してます。清潔だし、スタッフもとても親切でした
Stayed 1 night in Nov 2025
Verified review

8/10 Good

La chambre était très bien, le personnel en charge du nettoyage était très bien également. Seul petit hic, personne à la réception même aux horaires indiquées.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
就地點非常好
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ラブホテルを改装した施設なので、その前提で泊まるのには差し支えは有りませんが、家族旅行での宿泊は控えた方が良いかと思います。
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grande chambre +canapé .au bord du lac mais sur la route principale. Pas d ascenseur .restaurant à côté.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
お部屋はお風呂を綺麗にリフォームしてあって24時間入れる事もあって良かったです。チェックイン後に自由に出入り出来るのも良かったです。 建物自体が古いので廊下や階段の古さ、エレベーターが無い事と階段が急勾配なのは気になりました。それと窓が無いので景色は見れないし、やはり閉塞感があるのは否めないです。
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
1人で泊まるなら十分なホテルです。 スタッフ不在でも不便さは感じませんでした。 お風呂で天然温泉に入れる・ドリンクバー・駐車場の外出中コーンは良いです。バス/トイレ別ですしアメニティにも満足できました。 マイナス面としては、お風呂に掃除漏れの髪の毛・欠けたマグカップ・充電器です。 特に充電器ですが、Lightning以外のType-CとMicroBはスマホカバーや形状によっては奥まで入らず充電器できません。 なお、エレベーターは無く階段も一段ずつが若干高めなので、足の悪い方やお子様には大変かもしれません。
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort

諏訪湖目の前のホテル

システムが判り辛く、電話で確認していただきました。 チェックイン、チェックアウトの時、作動が、うまくいかず、電話して係の方に対応してもらいました。 部屋が広く、テレビが快適でした。
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
諏訪湖に近く、良かった。
Stayed 1 night in May 2025
Verified review

6/10 Okay

施設は古いようでしたが、フリードリンクなどサービスは良かったです。 ユスリカが入り口にたくさん飛んでいる事だけが気になりました。
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
　車での旅行でなかつたので、駅からタクシーを使うしかなかった。