Suite Grand with jacuzzi | Egyptian cotton sheets, premium bedding, in-room safe
Check availability

Reviews of Cenobio Hotel & SPA Matera

4 out of 5
Cenobio Hotel & SPA Matera
Via Civita, Matera, Provincia di Matera

Reviews

9.6

Exceptional

Rating 10 - Excellent. 54 out of 64 reviews" "
Rating 8 - Good. 8 out of 64 reviews" "
Rating 6 - Okay. 1 out of 64 reviews" "
Rating 4 - Poor. 0 out of 64 reviews" "
Rating 2 - Terrible. 1 out of 64 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem is that there are 85 steps to reach the hotel, we had a hard time going up and down , it would have been helpful to know in advance. Thank you, Louise Marchand
Stayed 2 nights in Mar 2024

10/10 Excellent

jeffrey, port townsend

Liked: Cleanliness, staff & service, property conditions & facilities
amazing property, amazing room!
Stayed 2 nights in Feb 2024

10/10 Excellent

Fernanda

Travelled with family
Liked: Amenities
We only stayed one night at Cenobio but we really enjoyed it. Specially staff like Mario, went over and beyond to help us in anything we needed. They helped us with luggage since the hotel is not close to main streets and we had my to worry about the car. The view from our window was breathtaking. We will totally return to this beautiful hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Kyoung Hoon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean, cozy, and warm room with enough space for a family. Staffs were friendly. Easy to take a look around Matera while walking. Good experience to stay in a cave hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Dominic

Stayed 3 nights in Dec 2023

10/10 Excellent

Maria Antonia

Stayed 1 night in Nov 2023

8/10 Good

Alvaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that when I first requested parking it was not communicated that the acces to the hotel by car was not permitted. I made the reservation and counted on the information provided on your site, which did not warn of any issues regarding parking. The hotel advertised that parking was available and it was it. Between my reservation and checking, the hotel sent me information by mail warning me about the need to park outside the ZTL area and gave me instructions about parking. Unfortunately, by the time I read the hotel message I had already attempted to go straight to the hotel, which I later found that it wasn’t possible and had actually committed a traffic offense for entering the ZTL zone by car (I went in and out right away after being warned by a resident that I had committed a traffic violation). The traffic violation has not arrived but after searching for information about this, I learned the fine would be considerable - between 90 and 180 euros! I believe the whole thing was a bad experience that could have been avoided if given the right information when making rhe reservation online. Not fair, and not a good busines practice.
Stayed 1 night in Nov 2023

10/10 Excellent

Dulce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will Definitely recommend and would like to comeback again .
Stayed 2 nights in Oct 2023

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful, service is excellent. Breakfast is very good. Room is comfy and elegant. Location is good, minutes away from lots of sceneries. Highly recommended.
Stayed 3 nights in Oct 2023

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, great hospitality. I wanna visit again. I really appreciate hotel staffs.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly and helpful staff
Stayed 2 nights in Oct 2023

10/10 Excellent

Luciana, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the experience to spend the night in a cave, the room is really amazing!
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Ray

Travelled with partner
Liked: Amenities
Brilliant location and very helpful staff including pickup from bus
Stayed 2 nights in Sep 2023
Response from Ivana on 28 Sept 2023
Dear Ray, thank you for choosing us. We are very happy to read your words about the structure and our staff. We hope to have you back as our guest soon!Best regards,Ivana

10/10 Excellent

Chris

Stayed 1 night in Sep 2023

10/10 Excellent

Joni Marie

Stayed 2 nights in Sep 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cenobio Hotel Matera was perfect. If you have a car, pay for the parking and pick up/drop off. Well worth it. Mario was amazing and just a very pleasant guy to welcome you to the hotel. He made a reservation for us at Annina 1937 which was delicious. The rooms were a good size and very clean. Great showers. Overall, it was a very enjoyable stay.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

KATIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Nils

Stayed 2 nights in Jul 2023

10/10 Excellent

Cynthia, Sherwood Forest

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Cenobio is easily one of my most favorite hotels. Staying at Cenobio was a unique experience and we hope to return one day. The hotel is very clean and the staff is the friendliest and most accommodating and helpful we encountered in all of Italy. Betty was very communicative and responsive in coordinating our arrival. She helped us arrange our parking and facilitated our transfer to the hotel. Damiano was very helpful once we arrived by helping with our luggage, walked us through a Matera map, and included recommendations for dining. He made reservations for our family of four at Annina, a unique dining experience in a cave and located just a few minutes away. We stayed in the family suite with the river view. The suite had modern amenities in an ancient location. The beds were incredibly comfortable, and the AC was quiet and effective (a must when visiting Matera in July). Like someone previously mentioned about the overall Matera experience, there are stairs everywhere. So be prepared, but do not let it deter you from the experience, and especially from staying at Cenobio. Highly recommend!

8/10 Good

Meera

Stayed 2 nights in Jun 2023

10/10 Excellent

RICARDO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Increíble room, great hotel!!!
Stayed 1 night in Jun 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atmospheric stay in Matera.
Fantastic location with great views across the gorge. This means that access is not great. The (paid) parking is a little way away, although a transfer can be arranged - for a fee. We had a suite, which was very atmospheric, but a couple of slight niggles - just one comfortable chair and as other reviewers have mentioned, the air con and dehumidifier are a little noisy. All the towels were changed daily - unnecessary for a two night stay, with no obvious way of saying not needed. The ‘glasses’ for both the minibar and in the bathroom are plastic, which doesn’t feel right for a hotel of this obvious quality. The breakfast was good with a large range of the foods. Due to limitations of space only small quantities are put out at a time, but they were replenished regularly, and if something was missing, you just had to ask. All the staff were very friendly and helpful. All in all a great experience in Matera, which is a beautiful town not to be missed.
Stayed 2 nights in Jun 2023

8/10 Good

Hayley

Travelled with partner
Liked: Cleanliness, staff & service
Lovely hotel, friendly staff, nice quiet area with magnificent views. The breakfast choice is quite poor compared to other offerings in the area and the wifi is very bad, luckily we did not need to work while there.
Stayed 3 nights in May 2023

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is absolutely beautiful. Never stayed anywhere like this! Would definitely return here. The staff were so friendly and helpful.
Stayed 1 night in Mar 2023

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2022
Response from Ivana on 25 Aug 2022
Dear Jonathan,thank you for taking the time to tell us about your experience after your stay with us. At Cenobio Hotel we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Cordial greetings, Ivana - Staff Cenobio Hotel

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay! The suite was extraordinary and beautiful with everything you would expect but in a cave! Set right amongst all the old part of town, this hotel is a must and would definitely recommend.
Stayed 1 night in Jul 2022
Response from Ivana on 25 Aug 2022
Dear John,Thank you for taking the time to share your opinion. We are very happy to hear you had a wonderful stay at the hotel. We look forward to welcoming you back again soon!Kind Regards,Ivana - Staff Cenobio Hotel

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. The property and the entire town is unique and not to be missed. A lot of stairs - everywhere - so be prepared.
Stayed 2 nights in May 2022

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favourite hotel and hotel room ever! We had the room with the jacuzzi tub and it was awesome. Beautiful and unique, super clean, comfortable, tastefully decorated, amazing and friendly staff - Mario was especially charming and hospitable, and the location was unparalleled. It was an oasis and paradise - and we had just come from the Amalfi Coast so that's saying something! Highly recommend this place and can't wait to go back one day.
Stayed 4 nights in Jan 2022

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and breakfast area were beautiful. The views were unmatched. Matera is a magical place to visit.
Stayed 3 nights in Jan 2022
Response from Ivana on 21 Jan 2022
Dear Danielle, thanks for the nice words towards our structure and for breakfast. We are glad you enjoyed our city and we hope to have you back as our guests. Best regards, Ivana

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camere spaziose, pulite, inserite in un contesto affascinante. Personale molto gentile e disponibile. Colazione ottima.
Stayed 2 nights in Mar 2024

10/10 Excellent

Francesco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top.
Stayed 1 night in Jan 2024

10/10 Excellent

gianluigi

Stayed 1 night in Dec 2023

8/10 Good

andrea

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piccolo albergo un po defilato ed all ingresso dei Sassi,struttura recente con tutti i comfort,buona colazione ed ottimo personale Sconsigliato a chi ha problemi con le scale
Stayed 1 night in Dec 2023

10/10 Excellent

PAULO

Stayed 1 night in Nov 2023

10/10 Excellent

Sylvain

Travelled with partner
Liked: Amenities
Nous avons beaucoup apprécié la gentillesse du personnel, la magnifique chambre #3 et la ville de Matera.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Clean. Great Breakfast. The only thing negative was, that staff was seating in the lobby on the chairs. It was unclear are they staff or guests. Also after we entered they didn’t really get up. They were friendly and helpful, however it just leaves a bit of an unprofessional touch to it. They were also sitting there during breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

Mélanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expérience unique, très belle chambre, personnel courtois et excellent emplacement.
Stayed 1 night in Jul 2023

10/10 Excellent

Céline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a loverly stay. A very nice Hotel. Mario was a great host and everybody was very welcoming and friendly. A nice quite hotel with a great view. We will be coming back.
Stayed 1 night in Jul 2023

10/10 Excellent

Carlo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2023

10/10 Excellent

Alexandre

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matera est magnifique, le personnel est aimable et serviable, grande chambre et grande salle de bain rénovées, petit déjeuner diversifié est un plus.
Stayed 1 night in Jul 2023

10/10 Excellent

Miina

Stayed 2 nights in Jun 2023

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera veramente bella , con un bagno allo stesso livello.
Stayed 2 nights in Apr 2023

10/10 Excellent

Simona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eu não sairia de lá se não tivesse que seguir viagem. Os lençóis, o bom gosto são evidentes
Stayed 2 nights in Mar 2023