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Reviews of Best Western Marseille Aeroport

3 out of 5
Best Western Marseille Aeroport
Face à L'aéroport, Vitrolles, Bouches-du-Rhone

Reviews

8.8

Excellent

Rating 10 - Excellent. 487 out of 1000 reviews" "
Rating 8 - Good. 402 out of 1000 reviews" "
Rating 6 - Okay. 82 out of 1000 reviews" "
Rating 4 - Poor. 12 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice fitness room (hand weights, four weight machines, treadmills, elliptical, rower) and very good swimming pool. Facility is very clean and the staff are friendly and helpful. The room is quiet when the window is closed, or you can leave it open and accept the occasional passenger jet noise. Walkable to airport, but they also have a responsive, on-demand van that can drive to the airport in 2-3 minutes. Limited dining menu and operating hours (including room service). I recommend the hotel for those wanting quick access to the airport especially early morning flights.
Stayed 1 night in Apr 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that we could walk to our early morning flight. Clean, pleasant desk person.
Stayed 1 night in Mar 2024

8/10 Good

Behram

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Close to AP
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was very friendly and efficient.
Stayed 1 night in Mar 2024

10/10 Excellent

Rosalind, Bobcaygeon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent security. The rooms were very clean and fresh. Staff was very professional and accommodating. Beds were very comfortable. No hesitation on staying again.
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Stayed 1 night in Mar 2024

6/10 Okay

xi

Stayed 1 night in Feb 2024

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an airport hotel - room was fine / just a bit dark and dreary- only a small window Restaurant average It’s on the edge of airport- you can walk to the terminal-easy walk - 10 minutes with our suitcases and well lit at 4 am Nothing to do around here only stay if you need to for an early morning flight then I think it’s the closest to walk to MRS
Stayed 1 night in Jan 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
As always the staff are very friendly and helpful.
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Colleen

Travelled with partner
Drink and food staff were unavailable or rude.
Stayed 1 night in Nov 2023

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great values d service
Super convenient to airport and car rental returns. Bar and restaurant on site. Good parking security
Stayed 1 night in Oct 2023

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean
Stayed 2 nights in Oct 2023

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Evangeline

Stayed 1 night in Oct 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant, nice pool and workout area, good shuttle service!
Stayed 1 night in Oct 2023

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were upscale, much nicer than I would have expected for a Best Western in the US. The hotel is very close to the airport and the shuttle service is quick and easy. The breakfast was ok buffet style and the dinner choices were varied, the meal I selected was quite good and reasonably priced. I would stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very close to airport.
Stayed 1 night in Oct 2023

6/10 Okay

Kathleen

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location No food options Restarant closed , no help with shuttle service Overall, staff could more helpful
Stayed 1 night in Oct 2023

10/10 Excellent

Andree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One can walk from the airport to the hotel in a safe manner. Hotel is very clean and safe. Staff is professional.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel to stay at Marseille airport
Hotel location is so convenient, with private parking and walkable to airport. Staffs are friendly and helpful. Room is spacious and clean with coffee and tea and mini bar. Only thing to complaint is the air condition that is too loud if I turn it up. Overall is perfect and pleasant stay and will come back for next time.
Stayed 2 nights in Oct 2023

10/10 Excellent

Pietro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a layover in Marseille!
Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised at the high level of finish and cleanliness. The airport shuttle was easy and quick. Check in top notch and the complimentary breakfast was well done. Would highly recommend!
Stayed 1 night in Sep 2023

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marseille airport hotel
Great location for overnight before flight. Restaurant good.
Stayed 1 night in Sep 2023

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight was delayed and we got in very late. The clerk was cordial and helpful. Our stay was short but very nice.
Stayed 1 night in Sep 2023

8/10 Good

Raissa, Westmount

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient hotel near airport with pool, exercise room and airport shuttle.
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very good set up for overnight stay for morning departure from Marseilles airport. Good restaurant is a nice bonus.
Stayed 1 night in Sep 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would stay here again
We arrived late in the evening and the staff was very cordial.
Stayed 1 night in Sep 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
you can walk to airport easily except in the dark i wouldnt personally recommend restaurant was surprisingly good
Stayed 1 night in Sep 2023

8/10 Good

Gordon

Stayed 1 night in Sep 2023

6/10 Okay

Leila

Travelled with partner
Liked: Cleanliness
3 star airport hotel so you get what you expect. Hotel is walkable to the airport and that is the best thing about this hotel, as when you call the shuttle-they do not come get you. Customer service was negligible.

8/10 Good

Francois

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Access to the airport
Stayed 1 night in Sep 2023

10/10 Excellent

Le Chi M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Easy check-in. Friendly front desk. No issue. Very convenient. I have stayed at this BW several times .
Stayed 1 night in Sep 2023

10/10 Excellent

Brandesis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly and easy to navigate. Felt extremely safe and cared for.
Stayed 1 night in Sep 2023

6/10 Okay

David

Travelled with family
Disliked: Cleanliness
when you walk to & from airport there is no entrance into the hotel for pedestrians! my 12 year old son and me have to climb walls/ fences tearing clothing to access the hotel . do to it only have car/van access ! surely you should be promoting customers walking = healthier , more sustainable and its a 5 min walk !
Stayed 1 night in Sep 2023

6/10 Okay

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay and walking distance to airport
It is a simple hotel with a clean but ordinary room, but a short walking distance to the airport, with a very friendly staff. We had a pleasant and fresh and healthy meal in the restaurant and slept comfortably. Since we had such early morning flights, it was nice not to have to worry about timing in transport to the airport and just walk there in the morning. We were able to sleep just a little bit longer.
Stayed 1 night in Sep 2023

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with our stay. We came off a cruise and we had a flight the next day. It was so close to the airport and they were very helpful
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run, efficient, nice pool and gym.
Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected for an airport location hote!
Better than expected for an airport location hotel: nice restaurant, swimming pool, common areas and rooms were nicely furnished.
Stayed 1 night in Aug 2023

8/10 Good

Hilary

Stayed 1 night in Aug 2023

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

kenneth

Stayed 1 night in Jul 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick in & out as I had a morning flight to catch at Marseille Airport. My room, and the entire hotel, was very clean and quiet. Bed was comfortable. Room service was good. Would definitely stay here again.
Stayed 1 night in Jul 2023