Title: Serena Beach Resort and Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Serena Beach Resort and Spa Beachfront hotel with 3 restaurants and full-service spa ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/4200/4114/3842d9d0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/a6b6ea48-19b7-4068-b35e-272f9d6b7377-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Family Room, Non Smoking, Garden View | Premium bedding, down duvets, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/4200/4114/dbe08e1d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sports facility](https://images.trvl-media.com/lodging/1000000/10000/4200/4114/c2893893.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/10000/4200/4114/38312996.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Serena Beach Resort and Spa offers a perfect mix of activity and relaxation by the sea. Guests can enjoy scuba diving, surfing, yoga classes, or massages and Ayurvedic treatments at Serena Maisha Spa. Three on-site restaurants provide diverse dining options throughout the stay. 9.2 Wonderful ## Popular amenities - - - Bar - Hot tub - Breakfast included - Room service £205 includes taxes & fees 17 Nov - 18 Nov ## Room options ### Check availability for these dates Tonight [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=4114&PinnedHotelID=4114&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=4114&PinnedHotelID=4114&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 4 - Nov 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=4114&PinnedHotelID=4114&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=4114&PinnedHotelID=4114&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4114&PinnedHotelID=4114&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4114&PinnedHotelID=4114&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=4114&PinnedHotelID=4114&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=4114&PinnedHotelID=4114&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ### Standard Room - Sleeps 2 ### Sea View Room - Sleeps 2 ### Sea View Superior Room - Sleeps 2 ### Lamu Suite - Sleeps 2 ### Family Room - Sleeps 2 ![Family Room, Non Smoking, Garden View | Premium bedding, down duvets, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/4200/4114/dbe08e1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Non Smoking, Garden View ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Mini-fridge Minibar (some free items) LCD TV - 581 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Single Beds ![Deluxe Twin Room, Garden View | Premium bedding, down duvets, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/4200/4114/1d87713c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Garden View 8.0 Very good 2 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Mini-fridge Minibar (some free items) LCD TV - 312 sq ft - Sleeps 2 - 2 Single Beds ![Superior Double or Twin Room, 1 Bedroom | Premium bedding, down duvets, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/4200/4114/788ed527.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room, 1 Bedroom 10.0 Exceptional 2 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Mini-fridge Minibar (some free items) LCD TV - 384 sq ft - Sleeps 2 - 2 Single Beds OR 1 King Bed ![Superior Double or Twin Room, Sea View | Premium bedding, down duvets, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/4200/4114/d07cdc44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room, Sea View ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Mini-fridge Minibar (some free items) LCD TV - 384 sq ft - Sea view - Sleeps 2 - 2 Single Beds OR 1 King Bed ![Deluxe Double Room, Garden View | Premium bedding, down duvets, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/4200/4114/3063631f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Garden View 7.6 Good 5 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Mini-fridge Minibar (some free items) LCD TV - 312 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![Premium bedding, down duvets, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/4200/4114/9725205a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio Suite, Terrace, Garden View 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Mini-fridge Minibar (some free items) - 517 sq ft - Sleeps 3 - 1 King Bed ### Deluxe Twin Room With Garden View - Sleeps 2 ### Superior Double Or Twin Room, 1 Bedroom - Sleeps 2 ### Deluxe Queen Room With Garden View - Sleeps 2 ![Premium bedding, down duvets, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/4200/4114/daf60a9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 2 ## You may also like Ad ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1530000/1528700/1528624/aed65dad.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Neptune Paradise Beach Resort & Spa Galu Beach - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMombasa-Hotels-Serena-Beach-Resort-And-Spa.h4114.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMombasa-Hotels-Serena-Beach-Resort-And-Spa.h4114.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-3.97318%2C39.75075&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QfFdYV_GNOjgjQWocIV1H91o5BE=) Shanzu Beach, Mombasa, Mombasa County, 90352 #### What's nearby - Bamburi Beach - 4 min drive - 1.2 miles - Mtwapa Mall - 6 min drive - 3.2 miles - Haller Park - 7 min drive - 3.7 miles - City Mall - 8 min drive - 4.6 miles - Nyali Beach - 16 min drive - 6.6 miles #### Getting around - Mombasa (MBA-Moi Intl.) - 49 min drive #### Restaurants - ‪The Moorings Floating Restaurant - ‬6 min drive - ‪Kendas Arcade Hotel - ‬5 min drive - ‪Severin Sea Lodge - ‬5 min drive - ‪La marina - ‬8 min drive - ‪Mtwapa Town - ‬3 min drive ## About this property ### Serena Beach Resort and Spa Upscale hotel near Bamburi Beach At Serena Beach Resort and Spa, you can look forward to a free breakfast buffet, a swim-up bar and a poolside bar. With a private beach, sunloungers and scuba diving, this hotel is the perfect place to soak up some sun. Treat yourself to a massage, Ayurvedic treatments or a body wrap at Serena Maisha, the on-site spa. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. The health club offers fitness classes and yoga classes; other things to do include snorkelling, racquetball/squash and surfing/body boarding. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a terrace and a coffee shop/cafe. You'll also enjoy the following perks during your stay: - An outdoor pool, along with sunloungers and a swim-up bar - Free self-parking - Limo/town car service, 4 outdoor tennis courts and express check-out - Express check-in, coffee/tea in reception and a banquet hall - Guest reviews speak highly of the helpful staff Room features All 164 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning. Extra amenities include: - Bathrooms with designer toiletries and separate baths/showers - 21-inch LCD TVs with premium channels - Wardrobes/cupboards, balconies and mini fridges ## Similar properties ![Garden](https://images.trvl-media.com/lodging/14000000/13240000/13231900/13231804/3d12d91a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Severin Sea Lodge Mombasa - Pool - Breakfast included - Spa - Waterslide 9.4 Exceptional 230 reviews £169 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=13231804&PinnedHotelID=13231804&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/5000000/4020000/4016400/4016348/800c6e7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sarova Whitesands Beach Resort & Spa Mombasa - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 306 reviews £183 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=4016348&PinnedHotelID=4016348&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, sun-loungers, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/13000000/12770000/12762000/12761959/c40c74ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PrideInn Paradise Beach Resort & Spa Mombasa Mombasa - 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20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=69350196&PinnedHotelID=69350196&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/25000000/24320000/24313800/24313730/b32b8061.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tamarind Village Apartments Mombasa - Pool - Kitchen - Parking included - Free WiFi 9.4 Exceptional 26 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=24313730&PinnedHotelID=24313730&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/14000000/13530000/13525500/13525423/cb9b1301.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mombasa Continental Resort Shanzu - Pool - All-inclusive - Spa - Parking included 7.4 Good 51 reviews £124 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=13525423&PinnedHotelID=13525423&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/530000/527000/526946/bf5abca1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Reef Hotel Mombasa - Pool - All-inclusive - Parking included - Free WiFi 6.8 109 reviews £115 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=526946&PinnedHotelID=526946&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Limo/town car service - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:00 AM - 3 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - A swim-up bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Fountain - Jahazi Seafood Grill - Makuti Bar - Nyota Terrace ### Things to do - 4 outdoor tennis courts - Arcade/game room - Beach volleyball - Billiards/pool table - Boat tours - Fishing - Fitness classes - Full-service spa - Health club - Hot tub - Kayaking - Motor boating - Outdoor pool - Piano - Racquetball/squash - Rafting - Sailing - Sauna - Scuba diving - Snorkelling - Steam room - Surfing/bodyboarding - Windsurfing - Yoga classes ### Family friendly - Arcade/game room - Laundry facilities - Mini-fridge - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 5 meeting rooms - Business centre - Conference centre (20,000 square foot of space) ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Pool loungers - Terrace ### Full-service spa - Ayurvedic treatments - Body wraps - Facials - Hot stone massages - Hot tub - In-room massages - Spa treatment rooms - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 2 floors - 5 buildings - Banquet hall - Built in 1976 - Designated smoking areas - Mosquito nets - Traditional architecture ## Room amenities ### Bedroom - Down comforter - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 21-inch LCD TV with premium cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free minibar (limited items) - Mini-fridge ### More - Air conditioning - Desk - Free daily newspapers - Individual decor - Individual furnishings - Iron/ironing board - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 6:00 PM Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for KES 115.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: KES 3100 per vehicle (one-way, maximum occupancy 3) - Rollaway bed fee: KES 115.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 7997 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Serena Beach Serena Beach Mombasa Serena Beach Resort Serena Beach Resort Mombasa Serena Resort Hotel Serena Beach Serena Beach Hotel And Spa Serena Beach Hotel Shanzu Serena Beach And Spa Mombasa Serena Beach Resort and Spa Hotel Serena Beach Resort and Spa Mombasa Serena Beach Resort and Spa Hotel Mombasa ## Frequently asked questions ### Does Serena Beach Resort and Spa have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Serena Beach Resort and Spa? > As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Serena Beach Resort and Spa on 17 Nov 2025 start from £204.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Mombasa-Hotels-Serena-Beach-Resort-And-Spa.h4114.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Serena Beach Resort and Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Serena Beach Resort and Spa? > Self-parking is free at this property. ### What time is check-in at Serena Beach Resort and Spa? > Check-in start time: 2:00 PM; check-in end time: 6:00 PM. ### What time is check-out at Serena Beach Resort and Spa? > Checkout is at 10 AM. ### Does Serena Beach Resort and Spa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of KES 3100 per vehicle applies. ### Where is Serena Beach Resort and Spa located? > Nestled on the beach, this Shanzu hotel is 1.3 mi (2.1 km) from Bamburi Beach and 1.5 mi (2.5 km) from Mombasa Go-Kart. Nyali Beach and Haller Park are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Serena Beach Resort and Spa Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.0 Location ### 9.4 Staff & service ### 8.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 139 8 - Good 55 6 - Okay 8 4 - Poor 4 2 - Terrible 5 ### 10/10 Excellent #### Delia 31 May 2024 The staff was friendly and very attentive. ##### Delia Stayed 4 nights in May 2024 ### 8/10 Good #### Nancy 7 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff are the best. They provide exceptional service. Only issue is with the food. Prefer more variety and also only buffet like other resorts. ##### Nancy Stayed 3 nights in May 2025 ### 10/10 Excellent #### Edgardo 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was perfect, nice clean rooms and property, nice amenities and friendly staff. Except the gym attendant, he was rude, he just continued to watch TV, when we came in, no hi or anything. When I was going to sanitize the equipment I wanted to use , he yelled at me and asked me what am I doing, claiming all the equipments are clean. I didn't even know he works there till he started confronting me. ##### Edgardo Stayed 2 nights in Oct 2025 ### 8/10 Good #### Steve 11 Mar 2025 Liked: Cleanliness, staff & service, amenities First visited nearly 30 years ago and have stayed several times since. It's a lovely hotel for a short stay and it has an amazing staff. The facilities are excellent, great for young families and can be lively in the evenings (ask for a room away from the music in need). The restaurants are all open attracting monkies, crows and sparrows so some surfaces are likely not very clean but generally not a nuisance. The hotel's reputation is well-deserved. ##### Steve Stayed 6 nights in Mar 2025 ### 6/10 Okay #### tasheer 1 Oct 2024 Liked: Cleanliness, staff & service This hotel has beautiful gardens. It’s a very relaxing place to be in. The rooms, although charming, are tired, and in need of a makeover. Food offerings are adequate, but unimaginative. Wonderful team of staff, responsive and friendly. ##### tasheer Stayed 3 nights in Sep 2024 ### 8/10 Good #### Karl 15 Nov 2022 Liked: Staff & service, property conditions & facilities Beach nice but to much harassment from locals for business .locals are aloud to use beach and at high tide walk through hotel to exit.not a place for children as they have nothing to do other then pool ##### Karl Stayed 4 nights in Nov 2022 ### 8/10 Good #### Songhai 11 Feb 2024 Liked: Cleanliness, property conditions & facilities It was slightly overpriced for the meal packages based on the offerings. ##### Songhai Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Peter 6 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it. Coming back for sure. ##### Peter Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Olga 7 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderful stay at Serena Beach Hotel. The grounds are beautiful and well maintained, there is easy access to the beach, the rooms are big with comfortable beds & big bathrooms, and the staff go above and beyond to meet your expectations. For those on a family vacation there here is a kids club with kids activities (thank you Zawadi & Esther) and evening performances (music, acrobats, etc.). It never felt crowded, it was very serene and relaxing. We would definitely stay there again. Thank you! ##### Olga Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Rupin 30 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an excellent stay, everyone went out of they way to help. The chefs Eric and David made us excellent vegetarian dinners. We were accommodated so well as we have a late flight. We cannot praise the staff enough for making our stay a memorable one. looking forward to returning to the property. ##### Rupin Stayed 4 nights in Jan 2023 ### 10/10 Excellent #### Mark 13 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities A fitting end to our holiday and a restful break after a safari tour. High light of the hotel was the quality of the food and the helpfulness of all the staff. They bent over backwards to make sure our stay was comfortable. A particular mention goes to Evelyn at the front desk for helping us with a later check out, Nelson who runs the watersports centre for organising our trips out and the enthusiastic pool instructor for the pool aerobics and water polo. ##### Mark Stayed 3 nights in May 2023 ### 6/10 Okay #### Mazaher 22 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good rooms service Room cupboard door some tapes need fixing ##### Mazaher Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Yusuf 31 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Our stay at Serena Bay was absolutely outstanding from start to finish. The service was exceptional — truly a 10/10 experience thanks to the warm, attentive, and professional staff who made us feel welcome every single day. We stayed for 8 days in a beautiful room overlooking the beach, and waking up to that stunning view every morning was unforgettable. The food was fantastic across both restaurants — delicious, fresh, and beautifully presented. One of the highlights was the daily afternoon tea from 4–5 p.m., which offered a lovely selection of treats in a relaxing setting. The spa team was wonderful as well professional, friendly, and they created such a calm, peaceful atmosphere that made it easy to unwind completely. For families, the kids club was an absolute gem. Our 3-year-old daughter adored it and looked forward to going every day. The staff were incredibly caring, patient, and engaging, we could see how much they genuinely enjoyed spending time with the children. Overall, Serena Bay exceeded all our expectations. It’s the perfect place for both relaxation and family fun. We can’t recommend it highly enough and can’t wait to return! ![](https://a.travel-assets.com/ugc/hotel-reviews/cfec06b1-912e-4c17-9f27-39a60509a6bd-1761943185079.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f257b4d8-7585-48bd-9baa-ad2c9a81add4-1761943185080.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/245d2fbb-4a2d-4840-a0d0-fb5b2f447eaa-1761943187453.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ab766234-60a5-4b9d-931b-96bc68ac9f34-1761943187387.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yusuf Stayed 8 nights in Oct 2025 ### 10/10 Excellent #### Anthony 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place for a coastal Kenya vacay. Loved everything about it ##### Anthony Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Osa 7 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities Family friendly and excellent people skills by staff ##### Osa Stayed 1 night in Sep 2025 ### 10/10 Excellent #### ADANMA 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely. Overlooks the ocean. Nice rooms ##### ADANMA Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Nasser 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities This is a lovely property. I think you need more food options on site, such as a nice coffee shop, and 2 other cuisine ![](https://a.travel-assets.com/ugc/hotel-reviews/168463ba-81b3-40d6-a25d-78f295f008a6-1753087757924.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f9b8c0eb-633a-4d73-ada5-893d82a2671d-1753087802091.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/844c65e7-b87d-4a21-9fd9-5f947f178de0-1753087802788.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d6d4bcd6-77bb-4238-8fdc-2654abd1bf6a-1753087805003.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nasser Stayed 4 nights in Jul 2025 ### 8/10 Good #### Susan 6 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities (1) We were disappointed with the airport pick-up service we booked several weeks in advance, which never materialised, especially as we had been travelling internationally for the preceeding 3 days. Thankfully a local taxi person helped us out - we hope he was paid what we were charged. (2) We recommend Serena offers an 'all inclusive' option. Half board is quite outdated, given so many Kenyan coastal hotels are now all inclusive. All inclusive means the customer pays in advance, removing the worry of what the final bill is for the customer, as well as assuring the hotel will get it's money. (3) For what customers are paying, the hotel really needs to be on top of maintenance eg eroded shower hinges; cracked tiles; mould on the verandah, etc. After all that, we had a lovely time! ##### Susan Stayed 5 nights in Apr 2025 ### 8/10 Good #### Gilles 30 Apr 2025 Liked: Staff & service, property conditions & facilities Pros: Great hotel in an excellent location. The rooms were clean, spacious, and very comfortable. Cons: There was ongoing construction during our stay, and the hotel did not maintain the beach, which made the overall experience feel overpriced for what was offered. ##### Gilles Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Paul 19 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The live music was very loud and frequently went on until 11pm. I have to be up early to do medical camp so didn’t appreciate the late finish and the volume of the live music. I shall book a quieter room well away from the live music next time I visit ##### Paul Stayed 7 nights in Apr 2025 ### 8/10 Good #### John 14 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place ##### John Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### John 14 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good 👍 ##### John Stayed 3 nights in Apr 2025 ### 8/10 Good #### John 14 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities Good ##### John Stayed 7 nights in Apr 2025 ### 8/10 Good #### hai 17 Mar 2025 Liked: Cleanliness, staff & service L’hôtel est plutôt bien par contre il est vieillot ( 50ans le mois prochain La nourriture est bonne et personnel très disponible . La plage était en traveaux ce qui était désagréable ( bétonnière , tracteur . ##### hai Stayed 8 nights in Mar 2025 ### 10/10 Excellent #### Thorsten 4 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Das Serena Beach ist eine wunderschöne Anlage. Ich komme seit 15 Jahren immer wieder hierher. ##### Thorsten Stayed 3 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [ibis Saint Nazaire Trignac](https://www.expedia.co.uk/Trignac-Hotels-Ibis-Saint-Nazaire-Trignac.h24685.Hotel-Information) > > [Bamburi Beach Hotel - All Inclusive](https://www.expedia.co.uk/Mombasa-Hotels-Bamburi-Beach-Hotel-All-Inclusive.h5957079.Hotel-Information) > > [Elim House](https://www.expedia.co.uk/Windermere-Hotels-Elim-House-Adults-Only.h888774.Hotel-Information) > > [Novotel Mumbai Juhu Beach Hotel](https://www.expedia.co.uk/Mumbai-Hotels-Novotel-Mumbai-Juhu-Beach-Hotel.h49261.Hotel-Information) > > [Travellers Beach Hotel & Club](https://www.expedia.co.uk/Mombasa-Hotels-Travellers-Beach-Hotel-Club.h30202244.Hotel-Information) > > [Hotels in Snowy Mountains](https://www.expedia.co.uk/Snowy-Mountains-Hotels.d6049613.Travel-Guide-Hotels) > > [Sarova Whitesands Beach Resort & Spa](https://www.expedia.co.uk/Mombasa-Hotels-Sarova-Whitesands-Beach-Resort-Spa.h4016348.Hotel-Information) > > [Gstaad Palace](https://www.expedia.co.uk/Saanen-Hotels-Gstaad-Palace.h10326.Hotel-Information) > > [SoBlue Hotel](https://www.expedia.co.uk/Cannes-Hotels-Marineland-Hotel.h10346807.Hotel-Information) > > [Mansfield House Hotel](https://www.expedia.co.uk/Hawick-Hotels-Mansfield-House-Hotel.h900571.Hotel-Information) > > [Prince of Wales - Townhouse](https://www.expedia.co.uk/London-Hotels-Prince-Of-Wales-Townhouse.h15376317.Hotel-Information) > > [Esplanade Hotel](https://www.expedia.co.uk/Clacton-On-Sea-Hotels-Esplanade-Hotel.h1223265.Hotel-Information) ### Flights > [Flights from Manchester (MAN) to Luqa (MLA)](https://www.expedia.co.uk/lp/flights/man/mla/manchester-to-luqa) > > [Flights from Fort Lauderdale (FLL) to Miami (MIA)](https://www.expedia.co.uk/lp/flights/fll/mia/fort-lauderdale-to-miami) > > [Flights from Manchester (MAN) to Piarco (POS)](https://www.expedia.co.uk/lp/flights/man/pos/manchester-to-port-of-spain) ### Cars > [Car hire in Bodmin](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Bodmin.d6056114.Car-Hire-Guide) > > [Hertz Destinations In Italy](https://www.expedia.co.uk/Hertz-Destinations-In-Italy.d86-c40.Car-Rental-Destination-Suppliers) ### Activities > [Things to do in Roermond](https://www.expedia.co.uk/Things-To-Do-In-Roermond.d5340.Travel-Guide-Activities) ### Packages > [Lo Pagan Holidays](https://www.expedia.co.uk/Lo-Pagan.d6250555.Holidays-City-Breaks) > > [Dubai World Trade Centre](https://www.expedia.co.uk/Dubai-World-Trade-Centre-Trade-Center.d553248621563757428.Attraction) > > [Sithonia Holidays](https://www.expedia.co.uk/Sithonia.d603217.Holidays-City-Breaks) > > [Sibiu Holidays](https://www.expedia.co.uk/Sibiu.d3091.Holidays-City-Breaks) > > [Tossa de Mar Holidays](https://www.expedia.co.uk/Tossa-De-Mar.d4339.Holidays-City-Breaks) > > [Isle of Iona Holidays](https://www.expedia.co.uk/Isle-Of-Iona.d11264.Holidays-City-Breaks) ### Holiday Rentals > [Beverly Hills Holiday Rentals](https://www.expedia.co.uk/Beverly-Hills-Holiday-Rentals.d6912.Travel-Guide-HolidayRentals) ### General > [Visit Versilia](https://www.expedia.co.uk/Versilia.dx6047882) > > [Visit Grenoble City Centre](https://www.expedia.co.uk/Grenoble-Grenoble-City-Centre.dx553248633938962072)