Title: Grand Hotel Palace Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Hotel Palace Luxury hotel with marina and free breakfast ![Exterior](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546785/6f34b387.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546785/80e8e629.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546785/9213f9de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546785/d75acf6f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546785/4635ae6f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Hotel Palace, near Donnafugata Winery, is perfect for Marsala exploration. Enjoy a free breakfast buffet, cycle around town, or swim in the seasonal pool. Parents love babysitting services and relaxing with a sports massage at the spa tub. 8.2 Very good ## Popular amenities - Hot tub - Breakfast included - Pet-friendly - Bar - Pool - Room service £86 includes taxes & fees 3 Nov - 4 Nov ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=2546785&PinnedHotelID=2546785&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=2546785&PinnedHotelID=2546785&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=2546785&PinnedHotelID=2546785&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=2546785&PinnedHotelID=2546785&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2546785&PinnedHotelID=2546785&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2546785&PinnedHotelID=2546785&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2546785&PinnedHotelID=2546785&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2546785&PinnedHotelID=2546785&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Superior Room, Sea View | Living room | 32-inch flat-screen TV with satellite channels, TV](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546785/045f93ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Sea View 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Separate bedroom Blackout curtains Hairdryer - 215 sq ft - Sea view - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546785/83d6be13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Separate bedroom Blackout curtains - 484 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Classic Double or Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546785/587c34d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room 7.6 Good 7 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Separate bedroom Blackout curtains Hairdryer - 204 sq ft - Sleeps 2 - 1 Double Bed ![Comfort Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546785/f52083f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room 8.0 Very good 6 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Blackout curtains Separate bedroom Premium bedding - 215 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Superior Room, Garden View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546785/b8055404.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Garden View 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Blackout curtains Separate bedroom Premium bedding - 237 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546785/f12bf90c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room Single Use ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Separate bedroom Blackout curtains Hairdryer - 193 sq ft - Sleeps 1 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMarsala-Hotels-Grand-Hotel-Palace.h2546785.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMarsala-Hotels-Grand-Hotel-Palace.h2546785.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.78853%2C12.44355&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SFtBd2OU8m0ZQ-nVPF6zenAFO-k=) Via Lungomare Mediterraneo, 57, Marsala, TP, 91025 #### What's nearby - Cantine Florio - 3 min walk - 0.2 miles - Donnafugata Winery - 7 min walk - 0.4 miles - Marsala Porta Garibaldi - 20 min walk - 1.1 miles - Piazza della Repubblica - 20 min walk - 1.1 miles - Riserva Naturale dello Stagnone - 22 min drive - 7.4 miles #### Getting around - Marsala Station - 9 min walk - Trapani (TPS-Vicenzo Florio) - 31 min drive #### Restaurants - ‪Juparanà DrinkCafè - ‬8 min walk - ‪Millennium Bar - ‬8 min walk - ‪Cellarius - ‬12 min walk - ‪Osteria Il Gallo e L'innamorata - ‬18 min walk - ‪I Bucanieri - ‬3 min walk ## About this property ### Grand Hotel Palace Luxury family-friendly hotel near Donnafugata Winery Located close to Cantine Florio and Marsala Porta Garibaldi, Grand Hotel Palace provides a free breakfast buffet, a marina and a poolside bar. Active travellers can enjoy cycling at this hotel. For some rest and relaxation, visit the hot tub, and indulge in a body wrap, a body scrub or a sports massage. In addition to a rooftop terrace and a garden, guests can connect to free in-room WiFi. Other perks at this hotel include: - A seasonal outdoor pool and a children's pool, along with sunloungers and pool umbrellas - Free self-parking - Limo/town car service, bike hire and express check-in - Babysitting (surcharge), a TV in reception and free newspapers Room features All 55 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with bidets and free toiletries - 32-inch flat-screen TVs with satellite channels - Wardrobes/cupboards, childcare services and heating ## Similar properties ![Outdoor pool, open 10:00 AM to 7:30 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/5000000/4590000/4585300/4585256/9462607b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Carlo Resort Marsala - Pool - Breakfast included - Spa - Pet-friendly 9.0 Wonderful 96 reviews £83 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=4585256&PinnedHotelID=4585256&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 10 per person)](https://images.trvl-media.com/lodging/49000000/48450000/48441800/48441703/ec524a23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SEAWATER HOTEL BIO & BEAUTY SPA Marsala - Pool - Spa - Pet-friendly - Kids pool 9.0 Wonderful 46 reviews £68 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=48441703&PinnedHotelID=48441703&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/2000000/1620000/1617800/1617799/1447f8fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Carmine Marsala - Spa - Free WiFi - Air conditioning - Parking available 9.4 Exceptional 227 reviews £83 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=1617799&PinnedHotelID=1617799&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Duplex, Annex Building (Ancient Tower) | 1 bedroom, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/2000000/1140000/1131200/1131161/59625ef4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baglio Oneto dei Principi di San Lorenzo - Luxury Wine Resort Marsala - Pool - Breakfast included - Spa - Pet-friendly 9.2 Wonderful 383 reviews £334 includes taxes & fees 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=1131161&PinnedHotelID=1131161&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1560000/1554900/1554894/06da51f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Hotel Stella D'Italia Marsala - Free WiFi - Air conditioning - Breakfast available - Parking available 8.8 Excellent 257 reviews £97 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=1554894&PinnedHotelID=1554894&HadPinnedHotel=true®ionId=-1&adults=2) ![Exclusive Room, Sea View | Terrace/patio](https://images.trvl-media.com/lodging/28000000/27210000/27203500/27203441/276efa2e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Relais Lo Stagnone Marsala - Pool - Hot tub - Breakfast included - Pet-friendly 8.6 Excellent 50 reviews £52 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=27203441&PinnedHotelID=27203441&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2530000/2525900/2525891/ef4ae66a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Favorita Marsala - Pool - Spa - Pet-friendly - Kids pool 8.6 Excellent 150 reviews £72 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=2525891&PinnedHotelID=2525891&HadPinnedHotel=true®ionId=-1&adults=2) ![Al fresco dining ](https://images.trvl-media.com/lodging/67000000/66280000/66279500/66279406/c3c890ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mangia's Favignana Resort Favignana - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 44 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=66279406&PinnedHotelID=66279406&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/20000000/19400000/19397300/19397257/8c7a8729.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Caserie Marsala - Pet-friendly - Parking included - Free WiFi - Restaurant 9.0 Wonderful 74 reviews £60 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=19397257&PinnedHotelID=19397257&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open 7:30 AM to 7:00 PM, pool loungers](https://images.trvl-media.com/lodging/8000000/7290000/7280300/7280224/46a189ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rainbow resort Marsala - Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 29 reviews £73 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=7280224&PinnedHotelID=7280224&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Area shuttle (surcharge) - Train station pick-up shuttle (surcharge) - Limo/town car service - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - A bar/lounge - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Bicycle rentals - Children's pool - Hot tub - Library - Piano - Seasonal outdoor pool - TV in common areas ### Family friendly - Children's pool - In-room babysitting - Laundry facilities - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Business centre - Computer station - Conference centre (5,382 square foot of space) - Meeting rooms ### Outdoors - Garden - Marina - Pool loungers - Pool umbrellas - Rooftop terrace ### Spa - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - In-room massages - Manicures/pedicures - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Grab bar near toilet - Lift - Low-height counter and sink - Raised toilet seat - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 2 buildings - 2 floors - Banquet hall - Belle Époque architecture - Built in 2006 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Heating (climate-controlled) - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 1 November to 30 April: - Swimming pool ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 20 per pet, per night Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 50.0 per day. Cots (infant beds) are available for EUR 20.0 per day ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 16 December to 14 January, EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age. - A tax is imposed by the city: From 15 January to 15 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age. - A tax is imposed by the city: From 16 March to 14 November, EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: EUR 20 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: EUR 20.0 per day - Rollaway bed fee: EUR 50.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from May to October Pool access available from 8:00 AM to 6:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Grand Hotel Palace Marsala Grand Palace Marsala Grand Hotel Palace Marsala, Sicily New Palace Marsala Grand Hotel Palace Hotel Grand Hotel Palace Marsala Grand Hotel Palace Hotel Marsala ## Frequently asked questions ### Does Grand Hotel Palace have a pool? > Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 8:00 AM to 6:00 PM. The swimming pool is closed seasonally each year from November 1 until April 30. ### How much does it cost to stay at Grand Hotel Palace? > As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Palace on 3 Nov 2025 start from £85.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Marsala-Hotels-Grand-Hotel-Palace.h2546785.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Grand Hotel Palace pet-friendly? > Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. ### How much is parking at Grand Hotel Palace? > Self-parking is free at this property. ### What time is check-in at Grand Hotel Palace? > Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). ### What time is check-out at Grand Hotel Palace? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Does Grand Hotel Palace provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Grand Hotel Palace located? > This family-friendly Marsala hotel is located in the suburbs, within a 10-minute walk of Cantine Florio and Donnafugata Winery. Marsala Porta Garibaldi and Piazza della Repubblica are also within 1 mi (2 km). Marsala Station is 9 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Hotel Palace Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 6.6 Location ### 8.6 Staff & service ### 7.4 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 112 8 - Good 97 6 - Okay 47 4 - Poor 15 2 - Terrible 9 ### 8/10 Good #### Ronald 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Recommended if you can rent a car ##### Ronald Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Mrs 17 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff were very helpful ##### Mrs Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Todd 23 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Delightful classic hotel with wonderful friendly staff that speak excellent english. Spacious rooms and excellent breakfast buffet included. ##### Todd Stayed 2 nights in May 2025 ### 10/10 Excellent #### Christine 12 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Charming We loved our view of the sea, the pretty lobby and dining room, and the delicious breakfast! ##### Christine Stayed 1 night in Apr 2025 ### 6/10 Okay #### Carla 12 Jan 2025 Liked: Cleanliness, staff & service we were pretty much the only guests. Very nice hotel, room fine, food was less, as we were pretty much the only guests, breakfast was not always fresh and less choices. All staff were friendly and very helpful. A bit boring such an empty hotel, though. ##### Carla Stayed 3 nights in Jan 2025 ### 8/10 Good #### James 17 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities nice hotel with good facilities. staff very helpful and attentive. huge room just would have been nice to have a kettle in the room ##### James Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Andrew 28 Apr 2025 Liked: Cleanliness, staff & service #### Hot and uncomfortable The people were very friendly. However, the bed was uncomfortable and the room was very warm. The hotel didn’t have any fans available and opening the window didn’t help much to cool the room down. I guess the air conditioning had not been switched over to cool so that wasn’t much help either. ##### Andrew Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Paula 27 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel Reviews not great lately but the place is clean and tidy, staff lovely. The room we stayed in was gorgeous well worth the extra for a superior room and the shower was the most powerful I’ve ever used! Just needs more guests to make it a busy bustling hotel and I’m sure the next reviews will be better! ##### Paula Stayed 1 night in Jun 2024 ### 6/10 Okay #### gregg 6 Oct 2024 Disliked: Property conditions & facilities This is a hotel that was built about 25 years ago and it’s sort of rundown. Ok for one night ##### gregg Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Michael 4 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities My 2nd time staying at this property. I will be back again ##### Michael Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Verified traveller 4 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Large, Pretty property This hotel has been renamed The New Hotel Palace. It was grand, beautiful pool area, ornate lobby and sitting areas albeit somewhat dated. The staff was lovely. It was very quiet, guessing that it was off season. The breakfast was not enticing, a bit disappointing. The same foods were out for 2 mornings so there was nothing that was fresh except maybe the loaf of bread to toast. ##### Verified traveller Stayed 2 nights in Sep 2024 ### 2/10 Terrible #### Michelle 1 Oct 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities No way this is a 5 star hotel. It smells, doors and faucets in rooms don’t work, no dinning options on Saturdays, and it must have the hardest and most uncomfortable mattress I have ever slept in. ##### Michelle Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Vesa 30 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A glorious hotel The hotel was a great experience in every possible way. We stayed for two extra nights just to enjoy the hotel and Marsala in general. The hotel is a splendid breath of the old world. Large and airy rooms, exquisite service, wonderful pool and overtly glutenous breakfast combined with a traditional ambience gave an impression of time beyond time. Somehow it felt like we were in a classic movie. We fully recommend this hotel to the couples that want to spend some quality time. ##### Vesa Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Adrian 8 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pleasant decorated room with comfortable bed. We stayed in a suite. Very pleasant helpful staff. Easy free parking. Need to drive a short distance to nearby public lot to access the town. Breakfast offerings were on the weak side not in keeping with the character of the hotel. ##### Adrian ### 6/10 Okay #### Witold 26 Apr 2023 Disliked: Amenities, property conditions & facilities Very tired hotel. Window view of an upgraded room was on barbed wired parking lot with train tracks. Breakfast an absolute minimum. ##### Witold Stayed 1 night in Apr 2023 ### 4/10 Poor #### Morten 28 Sept 2024 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities This is NOT a 5 star - maybe a two star hotel on a good. The hotel is clean but everything is just very old and NOT in a romantic way. Breakfast is not good! The city of Marsala is not worth stating in. Go for Mazara instead. ##### Morten Stayed 3 nights in Sep 2024 ### 4/10 Poor #### Dsvid 30 Jun 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Not a 5 star It’s billed at a 5 star but… 3? Has a nice pool Breakfast service poor Cracked basin in room Nice carpet No slippers gown or tub but 3 star price too ##### Dsvid Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Hans 4 Oct 2022 Liked: Staff & service, amenities ok ##### Hans Stayed 1 night in Sep 2022 ### 4/10 Poor #### Verified traveller 28 Oct 2023 Disliked: Cleanliness, property conditions & facilities, room comfort #### Not recommending for families with children Hotel is definitely not as seen in the pictures. There is no beach in 200m and location is in the middle of nowhere between warehouses. It may seems like an 5 star hotel but it was more like 2\* hotel. Definitely not recommending for people with children since you have like nothing to do there. Rooms and the hotel also stinked and bed sheets were dirty. They also charge you for everything. Tourist trap for sure. Only good thing was that the personal was friendly. ##### Verified traveller Stayed 2 nights in Oct 2023 ### 6/10 Okay #### Cesare 31 Jul 2024 Liked: Staff & service, amenities, property conditions & facilities A Charming Stay with Room for Improvement My family and I recently spent four days at this historic hotel, drawn by its rich background and reputation. The property is impeccably clean, and the staff are incredibly gentle and hospitable. The service is courteous and attentive, reflecting the best of hospitality. However, considering the hotel’s storied past, we expected a more inclusive and detailed approach to service. While breakfast was included, the quality fell short of our expectations. When I requested eggs sunny side up, slightly turned over, I received overcooked eggs with crispy edges instead. We later learned that the waiters, not trained chefs, were responsible for cooking, which seemed unusual for a hotel of this caliber. The excuse given was the lack of appropriate cookware, which felt inadequate for a property with such a prestigious history. Another minor issue occurred during breakfast. As a parent of a three-year-old, I made a sandwich for my child and asked the waiter for napkins. To my surprise, he brought paper towels typically used in bathrooms. This oversight seemed out of place in a five-star establishment where attention to detail should be paramount. Overall, while the hotel offers a beautiful and clean environment with gracious staff, there are areas where improvements are needed, particularly in the dining experience and attention to detail. I would love to return, hoping the management takes these feedback points to heart to enhance the guest ##### Cesare Stayed 3 nights in Jul 2024 ### 8/10 Good #### selim 18 Aug 2025 Moyen ##### selim Stayed 1 night in Jun 2025 ### 6/10 Okay #### Susanne 15 Jul 2025 Liked: Cleanliness Disliked: Amenities Et dejligt hotel der har stået stille siden 90’erne. Det træt og trænger til en make-over. Personalet var passivt venlige når de talte i mobiltelefon. Der var ikke mange gæster og det var derfor stille og roligt. God plads ved swimmingpoolen. Med en god kvalificeret ledelse kunne det blive et rigtigt godt hotel. ##### Susanne Stayed 5 nights in Jul 2025 ### 6/10 Okay #### Odette 13 Jun 2025 Liked: Property conditions & facilities Für eine Nacht okay, alles nur gehen Bezahlung! Wasser und so ! Der pool ist erst zu benützung nach dem Frühstück. Also nicht für früh Schwimmer, aber dafür den ganzen tag kein Mensch am pool, In der Nacht sehr laut von der Strasse! Das ganze Hotel ist schon in in die Jahre gekommen , aber trotzdem sehr sauber! ##### Odette Stayed 1 night in Jun 2025 ### 8/10 Good #### Hardy 28 May 2025 Liked: Staff & service, property conditions & facilities, room comfort ##### Hardy Stayed 1 night in May 2025 ### 8/10 Good #### Bengt 21 May 2025 Liked: Cleanliness, staff & service, room comfort ##### Bengt Stayed 3 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Ariston & Palazzo Santa Caterina](https://www.expedia.co.uk/Taormina-Hotels-Hotel-Ariston-Palazzo-Santa-Caterina.h54117.Hotel-Information) > > [Isola Bella Infinity Suites](https://www.expedia.co.uk/Taormina-Hotels-Isola-Bella-Infinity-Suites.h31731914.Hotel-Information) > > [Acacia Resort](https://www.expedia.co.uk/Campofelice-Di-Roccella-Hotels-Acacia-Resort.h2102724.Hotel-Information) > > [Best Western Plus Hotel Terre di Eolo](https://www.expedia.co.uk/Patti-Hotels-Best-Western-Plus-Hotel-Terre-Di-Eolo.h17928807.Hotel-Information) > > [Baglio la Porta di San Gerardo](https://www.expedia.co.uk/San-Vito-Lo-Capo-Hotels-Baglio-La-Porta-Di-San-Gerardo.h11675581.Hotel-Information) > > [Sicilia's Residence Hotel Art & Spa](https://www.expedia.co.uk/Aci-Catena-Hotels-Sicilias-Residence-Hotel-Art-Spa.h5334773.Hotel-Information) > > [Eurostars Monte Tauro](https://www.expedia.co.uk/Taormina-Hotels-Eurostars-Monte-Tauro.h913571.Hotel-Information) > > [Le Calette Bay](https://www.expedia.co.uk/Cefalu-Hotels-Le-Calette-Garden-Bay.h858621.Hotel-Information) > > [Hotel Kalura](https://www.expedia.co.uk/Cefalu-Hotels-Hotel-Kalura.h1617800.Hotel-Information) > > [Al 33 Giri](https://www.expedia.co.uk/Cefalu-Hotels-Al-33-Giri.h46222804.Hotel-Information) > > [Hotel Olimpo Le Terrazze](https://www.expedia.co.uk/Letojanni-Hotels-Hotel-Olimpo-Le-Terrazze.h2032211.Hotel-Information) > > [Costa Verde](https://www.expedia.co.uk/Cefalu-Hotels-Costa-Verde.h897883.Hotel-Information) > > [Almar Giardino di Costanza Resort & Spa](https://www.expedia.co.uk/Mazara-Del-Vallo-Hotels-Giardino-Di-Costanza-Resort.h1095179.Hotel-Information) > > [Hotel Villa Daphne](https://www.expedia.co.uk/Giardini-Naxos-Hotels-Hotel-Villa-Daphne.h1766367.Hotel-Information) > > [VOI Arenella Resort](https://www.expedia.co.uk/Syracuse-Hotels-VOI-Arenella-Resort.h1633512.Hotel-Information) > > [Hotel Villa Sonia](https://www.expedia.co.uk/Castelmola-Hotels-Hotel-Villa-Sonia.h1498740.Hotel-Information) > > [Nautilus Hotel](https://www.expedia.co.uk/Taormina-Coast-Hotels-Nautilus-Hotel.h36871038.Hotel-Information) > > [Grand Palladium Sicilia Resort & Spa](https://www.expedia.co.uk/Campofelice-Di-Roccella-Hotels-Grand-Palladium-Sicilia-Resort-Spa-All-Inclusive.h2032217.Hotel-Information) > > [VOI Marsa Siclà Essentia](https://www.expedia.co.uk/Scicli-Hotels-VOI-Marsa-Sicla-Resort.h3748979.Hotel-Information) > > [Calanica Residence Hotel](https://www.expedia.co.uk/Cefalu-Hotels-Calanica-Residence-Hotel.h2130274.Hotel-Information) > > [Hotel Mediterranee](https://www.expedia.co.uk/Taormina-Hotels-Hotel-Mediterranee.h1455759.Hotel-Information) > > [Mangia's Pollina Resort](https://www.expedia.co.uk/Pollina-Hotels-Pollina-Resort.h20451228.Hotel-Information) > > [The Ashbee Hotel - The Leading Hotels of the World](https://www.expedia.co.uk/Taormina-Hotels-The-Ashbee-Hotel.h4209909.Hotel-Information) > > [HOTEL VILLA CARLOTTA](https://www.expedia.co.uk/Taormina-Hotels-Villa-Carlotta.h1397632.Hotel-Information) > > [Taormina Park Hotel](https://www.expedia.co.uk/Taormina-Hotels-Taormina-Park-Hotel.h1713485.Hotel-Information) > > [Cefalù Sea Palace](https://www.expedia.co.uk/Cefalu-Hotels-Cefalu-Sea-Palace.h44392828.Hotel-Information) > > [The Signature Level at Grand Palladium Sicilia Resort & Spa](https://www.expedia.co.uk/Campofelice-Di-Roccella-Hotels-Grand-Palladium-Garden-Beach-Resort-Spa.h42025780.Hotel-Information) > > [Villa Angela](https://www.expedia.co.uk/Taormina-Hotels-Villa-Angela.h1583026.Hotel-Information) > > [Grand Hotel Miramare](https://www.expedia.co.uk/Taormina-Hotels-Grand-Hotel-Miramare.h1207656.Hotel-Information)