Ratings based on 171 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Paris

Très bel hôtel

Posted 08-May-2016
Cons: Si je devais formuler un point à améliorer, ce serait la carte du déjeuner qui manquait un peu de choix.
Nous rentrons d'un excellent séjour à l'hôtel Sirayane. Nous avons apprécié la décoration, le calme, la nature et le chant des oiseaux. Le personnel est à l'écoute et le propriétaire "Medhi" passait tous les jours pour saluer ses clients et s'assurer que tout allait bien. Une mention spéciale pour le veilleur de nuit qui a fait preuve d'un extrême sérieux et gentillesse. Nous y reviendrons sans aucun doute lors d'un prochain voyage à Marrakech.
5out of 5
by A verified traveller from London

Best hotel in Marrakech!

Posted 03-May-2016
This hotel is faultless! Everything about this hotel is fantastic. Staff, food, spa, customer service everything has been on point! I will be visiting and stayyinh at this hotel again.
5out of 5
by A verified traveller from England

Paradise!!

Posted 30-Apr-2016
From start to finish our stay at the Sirayane was simply amazing! We arrived late in the evening and were greeted by the nicest hotel manager I've ever met with some delicious Moroccan tea. He gave us a guided tour of the hotel and showed us to our room. We were very pleasantly surprised to find we'd been upgraded for free!! As we arrived at our room the porter was already there waiting for us with our bags! It is so peaceful!! A little bit of heaven just a 10-15 minute shuttle journey (provided by the hotel) from the hustle and bustle of the Medina. Even the owner of the Sirayane personally greeted us and made sure everything was perfect during our stay on more than one occasion. Which it most certainly was. I'd rate my stay even higher if I could! Keep doing what you're doing. Amazing 5 stars
3out of 5
by A verified traveller from London

Nice Hotel but remote location

Posted 17-Apr-2016
Pros: Staff
Cons: Location, wider choice of food on the lunch and room service menu. More DVD's in english or wider choice of television with better reception.
Location: Nothing is nearby, need to get a taxi or the shuttle service to the medina
The hotel staff was very friendly and professional but for me the location was a bit remote as a first time visitor of Marrakesh. It would have been nice to be closer to some other restaurants and shopping without feeling compelled to go by taxi every time you needed to leave the hotel. There is nothing within walking distance to this hotel. Yes there is a shuttle service which runs around every 4 hours or so but sometimes you don't want to be stuck near the medina for that long waiting for a shuttle back.The dining choices were also a bit limited especially if you were eating frequently in the hotel. The twin beds in our rooms were a bit close together and with the overall dark modern decor left me feeling claustrophobic during my stay. It's a lovely hotel for any tourists who want to spend the whole day lying on a sunbed but not for those who want to discover the city or pursue other activities. Suitable for honeymooners rather than families with children.
2out of 5
by A verified traveller

Posted 13-Apr-2016
Pros: Les suites avec piscine privée
Cons: La propreté
Manque de propreté dans les chambres et au restaurant
5out of 5
by A verified traveller from York U.K.

Fantastic Hotel

Posted 19-Feb-2016
Pros: The pool area was wonderful, such a different type of sunbed so comfy to lie on. The pool boy was brilliant too. I pretty much liked everything.
Location: There is nothing much around but the free shuttle runs regularly and taxi's are cheap enough if you want to go into town at other times.
From the minute we entered the hotel, which is amazing in itself, nothing was too much trouble, check in was easy, with mint tea, bags taken to the room very discreetly as in not hanging around for a tip. From here throughout the stay this was the bench mark for the staff as a whole, from the restaurant, bar, spa, reception, pool staff and also including the guy who drove the shuttle bus, I cannot say enough about them or the hotel. I was worried prior to going with it only having 28 rooms staff would be sparse and just not cut it. I needn't have worried they were attentive but only when required. The owner and manager were so pleasant and helpful I was unwell for a couple of days and they were so concerned even when my husband went to breakfast on his own they sent fresh strawberries to our room for me. The food was stunning, always perfectly cooked, and even when I thought I may not like something it was always delicious. We will definitely coming here again.
5out of 5
by Zukhayer

This traveller left a rating score only Posted 07-Feb-2016 on Hotels
5out of 5
by gabriel from La Roche sur Foron

Calme et tranquillité assurées.

Posted 24-Dec-2015 on Hotels
Séjour pour le calme et la tranquillité, parfaitement réussi de ce point de vue. Par ailleurs, la navette gratuite et fréquente met la ville à 20' de l'hôtel ce qui est parfait pour y faire un tour.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Dec-2015 on Hotels
5out of 5
by francois from lille

marrakech au calme

Posted 10-Dec-2015 on Hotels
Sejour au calme en peripherie de marrakech