Ratings based on 220 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveller

An excellent boutique hotel.

Posted 04-Jun-2017
Pros: The staff, cleanliness, rooms
Cons: Grass around the pool missing in some places so a little muddy
Location: A short ride form the medina. Very close to a water park. Excellent access to restaurant. Hotel organised great morning quad biking.
Had our second great holiday here. Nothing too much trouble for the staff. Food fresh and to a high standard. Hotel very clean. Will definitely come again
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

Excellent resort experience

Posted 01-Jun-2017
This was our first time to Marrakech. People told us to find a quiet place because the market is loud and full of life. The Sirayane was perfect. Close to the market and yet quiet and exquisite. The staff go out of their way to make you feel welcome and they are friendly and very accommodating. We highly recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Relaxing Retreat!

Posted 29-May-2017
When we visited Marrakech, we were looking to explore the buzzing souks and markets of the square, but also be able to escape from all of that and chill by a pool. The hotel ran free shuttles into the centre of Marrakech which made it all so easy when staying a little further out from town. The only thing I can think of that would have been useful would have been a map but reception didn't seem to have any. No biggie though as we found our way round pretty easily. Overall, would definitely recommend to those looking for that city / poolside balance.
5 out of 5
Recommended
for Everyone
by A verified traveller

The best hotel I've been to

Posted 16-May-2017
We stayed there as a couple as the last leg of our Moroccan holiday and boy was that a good idea! The staff, facilities and food were ALL fantastic! The cherry on the top was the spa - which you just need to book when you go!
5 out of 5
Recommended
for Couples
by A verified traveller from Preston

Luxury at a reasonable price.

Posted 11-Apr-2017
Pros: Quiet and good for anyone wanting complete relaxation
Cons: Give guests advice about the guided tour and not to agree to visit places like carpet shops!
Location: Marrakesh was approx 25 mins away and the hotel organised private transfers which was great. Nothing very local to do.
Excellent facilities with very attentive, friendly staff. Every day we were made to feel like VIPs.
3 out of 5
by Jean

Not ideal if travelling alone

Posted 20-Mar-2017 on Hotels
Immediate thoughts were excellent as was made to feel very welcome and the man on reception even rang through confirmation for my organised next day trip. However, nobody informed me that the pick up time had changed from 5am to 5.30am. Okay it was only half an hour but nobody offered an explanation or apology of any kind. The room was lovely with a private terrace and UK tv with all channels. However, it did take me about 3 hours to watch a film one night due to the signal keep failing! The nice little touches were the lovely shower products, the coffee making facilities and the delivery of bottled water each day. I quickly learned that the place catered mainly for couples - even the sun loungers are double! My last day's plan was to have a lazy one at the pool but when I got there not many of the free loungers were made up and nobody came to bring towels so I saw an 'empty' lounger (which had a towel on it but noticed it had been empty all morning) and got comfortable. 10 minutes later I was told to move by the pool attendant as somebody had 'reserved' the lounger by placing a magazine on it. The lounger in question was not used at all until after 3pm when somebody claimed it. I spent the whole day on my terrace. I was not impressed so reported it to reception and was told he would sort it out. Again I heard nothng back. Great place for couples - not so good if travelling alone.
5 out of 5
Recommended
for Everyone
by A verified traveller from Kuwait

Nice hotel. Outside noisy Marrakesh,.

Posted 13-Mar-2017
Pros: Cleaniness. Being in the countryside. Safety and security. Shuttle service to Marrakesh.
Cons: Parking.
Location: Location in countryside and closeness to the Atlas Mountains and the city of Marrakesh.
Nice hotel. Away from the noise of Marrakesh. Excellent for families with children. Good breakfst buffet. Likely to stay in it again.
4 out of 5
by Nigel

Posted 27-Feb-2017 on Hotels
We stayed for a long weekend, four nights. Great staff, friendly, welcoming and always very attentive. Hotel facilities and room with a pool all excellent. Restaurant menu was fine for breakfast and lunch but perhaps a little limited for dinner. Hotel location is 15 mins from airport and centre of town within walled compound, not much local but convenient shuttle. Great for a few days relaxing by the pool.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good Hotel

Posted 22-Feb-2017
Very good Hotel with all facilities specially Shuttle service to city , if hotel can provide airport pick/drop service will be ideal as we have to pay about €50 to taxi,good breakfast Buffett, evening meals not upto good standard for the price you pay as outside restaurant food tasty and reasonable price, very helpful desk staff , specially Yoosuf, keep it up
Comment from Hotel Management
22-Feb-2017 by MBS, Hotel Management
Dear Guest, thank you very much for your great comment about our hotel, staff and facilities. Please note that we do organise airport transfers and it is clearly mentioned on our website. Next time, don't hesitate to send us and email with all your flight details and we organise everything. We charge 20 euros per way for 2 persons. Looking forward to welcoming again very soon. best regards, Mehdi BENNANI SMIRES Owner & General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Refined, understated hotel with first class staff.

Posted 17-Feb-2017
We were a young couple with no children. Spent four nights in a generously sized double room in the main hotel. Breakfasts were good. Coffee not up to scratch is our only real (and very minor) complaint. Lunch and dinner exceptionally good. Better than anywhere we ate in town - and about half the price. Staff are delightful - the highlight - genuinely cared about our experience. Spa very good and fairly priced. An excellent massage for me and my wife. Rooms clean. Pool great. Few too many Brits but they were all well behaved and also plenty of other nationalities to make it feel less package. A very good 4 star experience on a package holiday price. The hotel is 15 mins out of town but this was never a problem. In fact for newbies to Marrakech being 15 mins out of town was an advantage because easier to relax and a nice contrast to the craziness of the medina. We would definitely go back to this hotel.