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Reviews of Riad Cocoon

4 out of 5
Riad Cocoon
10 Bis Derb Cherif Diour Saboune, Marrakech

Reviews

9.6

Exceptional

Rating 10 - Excellent. 121 out of 148 reviews" "
Rating 8 - Good. 22 out of 148 reviews" "
Rating 6 - Okay. 4 out of 148 reviews" "
Rating 4 - Poor. 1 out of 148 reviews" "
Rating 2 - Terrible. 0 out of 148 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jaswinder Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this Riad. The owner and staff were very attentive and the experience was one akin to being a VIP! The location is very walkable to pretty much all the main tourist sites within the Medina area. As a result, we had a lovely stay in Marrakesh.
Stayed 2 nights in Mar 2024
Response from Corinne on 8 Apr 2024
Many thanks for sharing your experience of Riad Cocoon with the Expedia community,It’s been a pleasure to host you!Kind regards,Corinne and the Cocoon’s Team

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff
Stayed 2 nights in Mar 2024
Response from Corinne on 5 Mar 2024
Thank you for sharing your experience of Riad Cocoon David!In behalf of the Cocoon’s Team I wish all the best and look forward to welcome you again.Corinne

8/10 Good

Sian

Travelled with partner
Liked: Cleanliness, staff & service
The riad was nice, lots of character and conveniently located for the souks. The staff were really helpful and friendly and couldn't do enough for you. We started with a hamam spa and enjoyed the experience. (first time for both of us) I found the mopeds around the medina were a hazard and the fumes were unpleasant. It took me a couple of days to relax as it was so full on. We tried some roof top great restaurants, walked for miles and soaked up the vibrancy of Marrakech. Our hot air balloon trip was a highlight for both of us. A trip to Marrakech has been on the bucket list for a long time, and I'm really glad we went.
Stayed 4 nights in Nov 2023
Response from Corinne on 20 Nov 2023
Dear Sian and Christopher,Thank you for sharing your experience of Riad Cocoon with the Expedia Community. It was a pleasure to help you to make the most of your stay in the vibrant Marrakech!On behalf of the Cocoon's Team I wish you all the best .Kindest regards,Corinne

10/10 Excellent

dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Corinne on 3 Nov 2023
Dear Dianne,Thank you for sharing your experience of Riad Cocoon with the Expedia Community.It 's been a pleasure to host you.The Cocoon's Team is joining me to thank you for your kindness and looks forward to welcoming you again!Warm regards,Corinne

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
It was spectacular! The service was great. Extremely caring and kind. The Riad was peaceful. I will no doubt come back. Highly recommend Coccoon Riad.
Wine and relaxation. It was perfect!
Stayed 6 nights in Oct 2023
Response from Corinne on 15 Oct 2023
Dear Christy and Luis,Thank you for sharing your opinion with the Expedia Community.We look forward to welcoming you again in a near future.Warm regards,Corinne and the Riad Cocoon's Team

10/10 Excellent

Stevonna

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Corinne on 15 Aug 2023
Dear Stevonna, Thank you for staying at Riad Cocoon and for your very kind review.We look forward to hosting you again!Warm regards,Corinne and the Cocoon's Team.

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
We had the most amazing experience staying here. We were guided for all the best places to see and best places to eat. The location was perfect for wandering and being emersed in Marrakech! All thw people we met from our day tours and the people that qorked at the Riad and the lovely Corinne who owns it were all amazing, we had the absolute best trip because of our decision to stay at this Riad.
Stayed 4 nights in Jun 2023
Response from Corinne on 26 Jun 2023
Dear David, Thank you for your amazing feedback!Riad Cocoon's Team gives a paramount importance to all the details that make the success of a stay!It was a real pleasure to do our best for you.Kindest regards,Corinne and the Cocoon's Team

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Riad in Marrakech
We stayed here for 4-nights at the end of April during Ramadan and what a time we had. Corrine has an exceptional Riad just a 2-minute walk from being in the Medina, but you would think you’re nowhere near as it’s so peaceful. Everything about the stay was amazing and Corrine and the team make you feel at home and are able to help with everything. They provided us with excellent recommendations on places to eat, drink, and visit, which made our time in Marrakech much better. Jemaa was great and always able to help us with any questions and really made our stay at Riad Cocoon! He was always on hand to help with issues with our room, any questions we had about Marrakech or Morrocan culture and he made our stay much more interesting and relaxing. The food prepared by the riad is sensational, the breakfast each morning is incredible and the chef is amazing, and I would highly recommend having at least one meal at the riad as it provides much more authentic cuisine. All in all, would 100% visit Marrakech again and would not hesitate to stay at Riad Cocoon!!
Dinner at Riad Cocoon
Breakfast at Riad Cocoon
Stayed 4 nights in Apr 2023
Response from corinne on 21 May 2023
Dear Sam, You make us blush !Thank you for sharing your experience of Riad Cocoon with Hotel.com Community.All the Team is looking forward to welcoming you again in a near future.Warm regards,Corinne

10/10 Excellent

Craig

Business traveller
Liked: Staff & service
The riad is beautifully and imaginatively furnished and appointed, with personal touches everywhere. Corinne and her staff took such good care of me for my six-night stay, going out of their way to offer suggestions and even making a wonderful herbal infusion when I came down with a travel cold. I look forward to returning. Thanks so much to all, and a shout-out to Hamza.
Response from Corinne on 20 Nov 2023
Dear Craig,Thank you so much for your glowy review and for sharing your opinion with the Expedia Community.Everyone here looks forward to welcoming you again in a very near future.Best regards,Corinne and the Cocoon's Team

10/10 Excellent

Idan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go for it
Perfect! BF could be more pampering.
Stayed 2 nights in Jan 2023
Response from Corinne and the Cocoon's Team on 17 Jan 2023
On behalf of the Cocoon's Team, thank you for your kindness.We hope to have the pleasure to hosting you again in a near future!Warm regards,Corinne

10/10 Excellent

Kasinathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at Riad Cocoon. Corinne and her excellent team do a grand job to make guests feel welcome, comfortable & at ease. All are very kind & helpful. Good location for visiting interesting sites in Marrakech. No hesitation to recommend to anyone. Our best wishes to all at Riad Cocoon. Shan & Haleema

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, The whole staff team go the extra mile to make sure your stay is the best it can be. We had a meal in the Riad a private dining experience with log fire and great food and wine. Driss is SO helpful organising taxi’s and making sure everything is taken care of. Breakfast was super, warm crepes and good coffee. Highly recommended
Stayed 2 nights in Mar 2022
Response from Corinne and the Cocoon's Team on 26 Mar 2022
Dear Christine and Andrew, It's been a pleasure hosting you ! On behalf of Riad Cocoon Team, I wish you the best and hope to see you again . Sincerely, Corinne

10/10 Excellent

stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels i have ever stayed in. Great character and fantastic staff
Stayed 2 nights in Mar 2022
Response from Corinne on 6 Mar 2022
Many thanks Etienne :) It was a pleasure meeting you. On behalf of the Cocoon’s Team, I wish you the best and look forward to welcome you again. Sincerely, Corinne

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a perfect stay. The owner, Corinne and her staff are warm, professional, and incredibly helpful. The riad is very conveniently located in the Medina. We were provided very attentive and anticipatory service, great recommendations and advice, and a feeling that we were truly at home. We loved the property, the hammam/spa services, and the home-cooked meals. Could not recommend Cocoon highly enough, and we are looking forward to returning.
Stayed 3 nights in Nov 2021
Response from Corinne and the Cocoon's Team on 5 Dec 2021
Dear Dawn and Diana, It's been a pleasure to take care of you. All the Cocoon's Team is joining me to thank you for your kindness and and your always good mood! We look forward to showing you more and share with you our best tips and passion for Marrakech! Warmest regards, Corinne

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Riad in central location; fantastic service
I stay in a lot of hotels for both business and pleasure, but very rarely have I stayed somewhere so welcoming as Riad Cocoon. The Riad itself is beautiful inside and is in a great location: you're right in the middle of the medina but as soon as you step inside the building you're instantly transported away from the hustle and bustle of the city outside. The roof terrace in particular was a very peaceful place to relax and I enjoyed a delicious meal there my first night. Corinne and her staff were very friendly without being in the least bit intrusive. Overall, I couldn't have asked for more and I hope to return next time I'm in Marrakech.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Corinne on 25 Dec 2019
Many thanks. Happy Christmas! The Riad Cocoon's Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Corinne on 25 Dec 2019
Many thanks. The Riad Cocoon's Team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner was very helpful and informative. Very nice staff. Somewhat hard to get to.
Stayed 2 nights in Oct 2019
Response from Corinne on 25 Dec 2019
Many thanks. Located in Diour Saboune, the old “Quartier des Savonniers“, Riad Cocoon provides easy access by car (50 m from the Riad), a rare commodity in the Medina. The Cocoon's Team is always available to help you with itineraries and tips to make the most of your stay, in Marrakech! Kindest regards.

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cocoon by name and nature
The name describes it perfectly - it is a perfect escape from the hustle of the Medina. From the warm welcome, the moment we left we felt like honoured guests. Our every want and need was anticipated and met. The food was outstanding and drinks and snacks appeared wherever we sat down. We enjoyed cooling off in the little pool. We found the beds a bit small and hard and the pillows didn't suit us very well, but were replaced on request. A delightful stay with wonderful staff.
Stayed 3 nights in Jul 2019
Response from Corinne on 21 Jul 2019
Dear Belinda, Thank you for sharing your experience of Riad Cocoon with the Expedia Community. It was a pleasure meeting you and all the Cocoon's Team was pleased to contribute to making your stay in Marrakech, a success. Warmest regards, Corinne

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Selected this Riad based on reviews and it didn’t disappoint. You are made welcome from the minute you book with advice and helpful tips on how to plan your trip. Room (Green Eye) was comfortable and quiet, breakfast on the rooftop idyllic, staff helpful and 15 mins from the main square once you work out the route! Couldn’t recommend more highly. Will go back
Stayed 4 nights in Jun 2019
Response from Corinne on 21 Jul 2019
Dear Guest, Thank you for your very kind words and for sharing your experience of Riad Cocoon with the Expedia Community. The Cocoon's Team looks forward to welcoming you again in the near future. Kind regards, Corinne

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Corinne on 23 Jul 2019
Many thanks, Kind regards, The Cocoon's Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent from the start, with mint tea and pastries provided whilst being recommended sites and restaurants to visit during the stay. The Hammam treatment was excellent and needed after experiencing the craziness of the city.
Stayed 5 nights in Jun 2019
Response from Corinne on 21 Jul 2019
Dear Guest, Thank you for your very kind review and for sharing your experience of Riad Cocoon with the Expedia Community. We are pleased you had a relaxing time and look forward to welcoming you again in the near future. Kind regards, Corinne

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful small Riad located in the Medina with particularly attentive and helpful staff
Stayed 7 nights in Mar 2019

10/10 Excellent

P, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this Riad for 2 nights. Corinne and the rest of the staff took really good care of us from the moment we stepped out of the airport to the day when we left. They got every little thing covered. We felt very safe around Marrakech. The room was awesome, very clean and had lots of space. The food at the riad was also really good. I definitely will come back here!
Stayed 2 nights in Mar 2019
Response from Corinne on 1 Apr 2019
Many thanks for taking the time to share your experience of Riad Cocoon with the Expedia Community. Sincerely, Corinne and the Cocoon's Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is truly wonderful. The owner really cared about our stay!
Stayed 2 nights in Mar 2019
Response from Corinne on 1 Apr 2019
Thank you for staying at Riad Cocoon and for sharing your opinion with the Expedia Community. Caring is our definition of Hospitality! Kind regards, Corinne and the Cocoon's Team

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad Cocoon- very attentive & comfortable Riad.
The service at Riad Cocoon was very good. The staff are very attentive to your needs and as a female solo traveler they checked in frequently to check I was doing okay and if I needed any help/ tips for restaurants and activities etc while visiting Marrakech. Corinne the owner is very professional and makes sure you are satisfied with your stay. They also accommodated a late pick up and check in when I arrived from the airport late. Definitely take advantage of ordering the airport transfer upon arrival as the Médina can be very confusing on your first visit. The only negative, if you could even call it that, is the rooster next door who gives you a nice early wake up call each morning if you are a light sleeper. Overall it was a great stay and I would recommend this road to friends and family.
Stayed 3 nights in Mar 2019
Response from Corinne on 30 Mar 2019
Dear Jennifer, Thank you for sharing your experience with the Hotels.com Community. It's been a pleasure to take care of you. I have to tell you something ... At the time I started Riad Cocoon, I did hear the rooster. I went to the neighbourhood to talk to its owner ... And I learnt that there is a rooster in most of the locals' homes... Since then, I decided to acknowledge the Marrakech people usages!! On behalf of Cocoon's Team, I look forward to welcoming you again. `Warm regards, Corinne.

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Corinne on 29 Jan 2019
Dear Fred, Thank you for sharing your experience of Riad Cocoon with the Expédia Community. It’s been a pleasure to help you discovering Marrakech! Warm regards Corinne and the Cocoon’s Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

10/10 Excellent

Tam, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff went above and beyond to make our stay special, communication was speedy and informative right from booking, and the riad was beautiful and in a good location. Couldn't recommend it more.
Stayed 4 nights in May 2018

10/10 Excellent

Sofia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Beautiful riad, very quiet and peaceful. The staff make you feel very welcome and comfortable, the only downside was that the bed was a but rigid but other than that, the road gives you a great sense of privacy and romance.
Stayed 3 nights in Jan 2018
Response from Corinne on 30 Jan 2018
Dear Sofia, Thank you for sharing your experience of Riad Cocoon with the Expedia Community. It 's been a pleasure meeting you and iI am glad you felt welcome and confortable; this is definitely our major commitment and our best reward ! Warm regards, Corinne

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad Cocoon provides a warm and inviting space. A perfect oasis of peace in the hustle and bustle of Medina. Recommend that everyone consider this Riad for there stay in Marrakech.
Stayed 3 nights in Oct 2017

10/10 Excellent

Mike, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cared for our every need
We stayed at the Riad Cocoon for four nights and we strongly recommend it! Corinne, the lovely owner and her staff go above and beyond to make your stay comfortable, enjoyable and pleasurable. She is a true professional with excellent communication skills and empathy for her guests. Her tastefully restored riad is a full service facility providing rooms, meals, spa services, food, excursion recommendations and much more. Every detail is covered. She truly made our time in Marrakech special.
Stayed 4 nights in Oct 2017

10/10 Excellent

Mike & Sue, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cared For Our Every Need
We stayed at the Cocoon Riad for four nights and we strongly recommend it! Corinne, the lovely owner and her staff go above and beyond to make your stay comfortable, enjoyable and pleasurable. She is a true professional with excellent communication skills and empathy for her guests. Her tastefully restored riad is a full service facility providing rooms, meals, spa services, food, excursion recommendations and much more. Every detail is covered. She truly made our time in Marrakech special.
Stayed 4 nights in Oct 2017
Response from Corinne on 7 Oct 2017
Dear Michael and Sue, It's been a great pleasure for the Cocoon's Team and myself to take care of you. Many thanks for your all your kindness and curiosity of mind ;-) Warm regards, Corinne

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017
Response from Corinne on 7 Oct 2017
Thank you ! Corinne and the Cocoon's Team

4/10 Poor

noodley , Europe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disingenuous host
Warmly greeted by our host ushered in for mint tea, then the hard sales pitch for activities began. We had already arranged multiple activities some months before our arrival which did not go down well with Corinne who proceeded to tell us we will have a terrible time and will probley regret not booking with her I'm guessing commission involved. Well I can tell you we had a sublime time on all our activities after all the research we did it's what we expected. The room was basic but disappointing simple errors tarnished the experience all the towel rails and hooks very loose in fact with little effort you can pull them out the wall!! Needles to say we avoided hanging anything on them which is most inconvenient. we stayed one night for diner on the delightful roof terrace, but after 40 minutes wait for drinks delightful don't cut it any more and since we where the only guests up there I'm at a lose for words. By this point we where looking forward to moving on to our next location raid cocoon in our rear mirror.
Stayed 2 nights in Apr 2017
Response from Corinne on 26 Aug 2017
Dear Guest, Thank you for sharing your opinion of Riad Cocoon with the Expedia community. Your review being anonymous, I can't figure out when was your stay and who you are. However, I would like to apologie to you for all the inconveniences you experienced . I wish you had let us know the problems while you were here so we could have a chance to sort them out for you and for our future guests. Regarding the "hard selling" time you had with me, I want to tell you that I never criticize when I don't experience by myself. When guests ask about companies they have booked activities with, I just say I don't know. Our only concern is to give our guests the best advises and to share with them our knowledge of Marrakech. The people and companies we work with are the ones we have personally experienced and used over years because they are consistently reliable and skilled at what they do. Commissions are not the point ! We work as partners . On behalf of the Cocoon's Team, I wish you the best. Kind regards, Corinne

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Cosy riad in the heart of the medina
The riad is nice in the communal areas and the staff very helpful. There is also a good massage therapist. However, the bedroom was disappointingly gloomy, windowless and had a terrible smell of drains.

10/10 Excellent

Robert & Eugene, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service, Service, Service
For me, what distinguishes a good stay vs. a great stay is the level of service. From the moment you arrive at the Riad Cocoon, the owner (Corrine) personally greets you and makes you feel so welcome in her beautiful riad. She has everything prepared for your visit and will personally ensure all your needs are met - dinner reservations, taxis, excursions, etc. The staff are very attentive and will make sure your stay is comfortable. Breakfast is served on the sunny rooftop terrace overlooking the city center. Make sure you download the recommended travel app ... really helps navigate the city.
Response from Corinne on 11 Jan 2017
Thanks again Dear Robert and Eugene. Best wishes foe a terrific 2017 ! Warm regards, Corinne

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil riad with great service
Great, peaceful, and small spot in in the medina and close to souks and square but just a bit outside of the busiest parts. The service from Corine and Ali was great. They can help with all aspects of the trip, from airport transfer to excursions and of course directions around town and in the souks. We took the excursion that Corine conceived of herself that involved a small trek in the Atlas mountains and it was great. She even stopped by the train station to pick up tickets for us so that we could go on the excursion. The weather wasn't great when we were there, so we weren't able to take full advantage of the great terrace where meals and drinks are served when it's sunny and warm. The food is really good, so definitely recommend eating dinner there at least once. Would definitely stay there again.

10/10 Excellent

Willis, Birmingham, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad Cocoon is Perfect!
We loved everything about our stay- the rooftop, the breakfast, the room, the city, the staff. We were two couples travelling together and had a wonderful stay- the best service ever, and cared for our every need. GO!

10/10 Excellent

Marcia, Mississippi USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great riad
Riad was charming and comfortable. We enjoyed the Common sitting areas, especially those on rooftop. Riad owner was very helpful with recommendations and reservations. Breakfast was delicious. Staff was helpful and friendly. We enjoyed our stay very much.
Response from Corinne on 6 Jun 2016
Dear Guests , Thank you for sharing your opinion about Riad Cocoon with the Expedia community ! I am glad you had an enjoyable time with us and look forward to welcoming you again in a near future. On behalf of the Cocoon's Team, I wish you a lovely summer. Corinne

8/10 Good

Nishant, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, personalised service!
Good stay in a nice cosy place. The owner was very friendly and helpful in helping us navigate the city during our stay. Her personalized attention and guidance is one of the key benefits in staying here. Rest, the rooms were to our expectation (nicely maintained, clean but the shower pressure is a bit low on the top floor) and the staff was super helpful. The food (lunch/ dinner) at the Riad is much more expensive than neighbouring specialized eating places, but I don't know if this is the general trend across Riads in Marrakesh. Would surely recommend this place for a stay.
Response from Corinne on 15 May 2016
Many thanks for your very kind review Nishant ! It's been a pleasure meeting you. Best wishes, Corinne and the Cocoon's Team

10/10 Excellent

Evandro, Geneva, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT PLACE TO STAY, glad we chose Riad Cocoon
I have never posted a hotel review despite of all my travels with my wife. We have stayed at least in 15 different hotels in the past year throughout the world. However, Riad Cocoon simply deserves all my stars and an outstanding review. Me and my wife booked Cocoon for 3 nights, even before arriving there staff and Corinne, the wonderful owner, who closely supervises the place, knew our names and all of our needs. In fact, everything was personalized to fit our schedule; breakfast, dinner, massages - and allowed us flexibility. Corinne's suggestions allowed us to make the most of our short stay in Marrakech. On top, the room rate and spa pampering are very inexpensive given the personalized service they provide. By far one of the best places we have stayed when traveling and you should not look further if you want to have a pain-free trip to Marrakesh. Corinne took care of everything: from shuttle pick up to arranging a day trip to the Berber village, which is a must. Also, do not miss the opportunity to enjoy a great hamman and relaxation massage from the spa at Cocoon for a fair price. I could keep going and writing all the great things that made Riad Cocoon exceed our expectations, but if you are going to Marrakech you should stay there and see this with your own eyes. Thanks Riad Cocoon for making this a lifetime experience. Hope to see you all soon.
Response from Corinne on 15 May 2016
Dear Fernanda and Evandro, Thank you for sharing your opinion about Riad Cocoon with the Expedia community ! I look forward to welcoming you in a near future. Warm wishes Corinne and the Cocoon's Team

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis in the Medina
Just excellent The host ensures a personal and tailored experience

10/10 Excellent

Lakeya, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad, Wonderful Owner
I stayed at Riad Cocoon for a week with one of my friends. Corinne, the owner was helpful and attentive from the time we booked our stay to our arrival. She went above and beyond to ensure that we planned appropriately for our trip with regards to tours and excursions, but also made sure our stay was comfortable. She is extremely kind and pleasant to be around and interact with. The staff at Riad Cocoon are very nice and also goes above and beyond to ensure that you are comfortable, safe, and well taken care of. I felt like I was home while at the riad. Breakfast was great every morning in addition to the other meals we enjoyed while there. We also had the opportunity to have a hamman/massage our first day. Simply delightful! I thoroughly enjoyed Marrakech and look forward to returning to Riad Cocoon at a future time.

8/10 Good

Peter & Diane, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cocoon amidst the Chaos
This was our first visit to Marrakech and we loathed it. No parts of the medina are pedestrianised and the general populace largely get around on 2 stroke engined mopeds. Whilst the constant worry of being run into is in itself stressful, the worse thing is the pollution - the air hangs blue with the fumes. I have slight asthma and found it really unpleasant. Another guest who was pregnant shared that she also was badly affected. The medina is filthy, rubble, litter and general detritus everywhere. Many beggars, emaciated and badly treated donkeys pulling overloaded carts and colonies of feral cats. Youths follow you around trying to lead you to stores and telling you that the road ahead is closed. Just an assault on all the sensibilities. The one jewel was the Riad Cocoon. We loved it and after 2 days, spent more time in the Riad than in further exploring Marrakech
Response from Corinne on 14 May 2016
Dear Peter and Diane, Thank you for sharing your opinion with the Expedia community. Marrakech can be a little overwhelming at first ... But once you've got your berrings, it's an amazing city ! Unfortunately, the pollution made by the bikes can be a problem for sensitive persons. I am glad you enjoyed Riad Cocoon and could chill on our terrace. Kind regards from Corinne and the Cocoon's Team

10/10 Excellent

Kavitha , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Riad walking distance to the Souks
The Riad owner Corrine went out of her way to make us feel welcome and comfortable. She offered us helpful tips and also ensured we were safe. She made reservations on our behalf for excellent dining experiences and also a hot air balloon ride. We also enjoyed the hammam, scrub and massage. We will be recommending this Riad to everyone going to Marrakech.

8/10 Good

Natalie , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway.
Lovely quiet riad in a busy city. Lovely, friendly staff and really good breakfast. Room was clean and had everything you need for a few days away.
Response from Corinne on 21 Oct 2015
Dear Natalie, Thank you for sharing your experience of Riad Cocoon on Expedia. It's been a pleasure welcoming you and Chris. Warm regards from Corinne and the Riad Cocoon's Team

10/10 Excellent

Linda, Tallahassee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Marrakesh Oasis
What an oasis! We absolutely loved every moment of our stay at Riad Cocoon. Corinne is delightful and very helpful; her staff was wonderful. I highly recommend!
Response from Corinne on 21 Oct 2015
Dear Linda and Raoul, Thank you for staying with us and for sharing your experience on Hotel.com. Kind regards, Corinne and the Cocoon's Team

10/10 Excellent

Arturo, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property in Marrakesh Medina
The Riad Cocoon is a lovely property with impeccable service. The owner contacted us to ensure that we had transportation to the riad and offered to arrange dinner for us that night in the riad. The riad also has nice spa facilities for a hammam or massage. The terrace was lovely and the staff was very amenable to all of our requests, including offering full cocktail service and dinner. The riad is within short walking distance of Jemaa el-Fnaa but quite a long walk to the Saadian Tombs or other sites on the south end of the medina.
Response from Corinne on 21 Oct 2015
Dear Arturo, Thank you for sharing your experience on Hotel.com. It's important to get your feed back and to know you had a good time ! Kind regards Corinne and the Cocoon's Team