Ratings based on 67 Verified Reviews

4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller

This traveller left a rating score only Posted 04-Nov-2016 on Hotels
5out of 5
by A verified traveller

A little bit of paradise in Marrakech

Posted 28-Sep-2016 on Hotels
We had a brilliant 3 night stay at the Palais Aziza and Spa. The hotel is very beautiful and comfortable and the staff are all very friendly and helpful. We were travelling with a 1 and 2 year old and the hotel catered very well for them (highchair, baby cot, shallow swimming pool as well as peacocks and tortoises!) We has breakfast included and ate at both restaurants and the food was very good. There was plenty of choice to have a different meal on all 3 nights we stayed. The pool area is lovely and the bar/pool man was very helpful and kind - thank you! We took the free transport to the city centre 2 days and enjoyed exploring and easily found a taxi to bring us back to the hotel for a fair price. The small problem we had with the room was sorted as soon as we mentioned it. We would definitely recommend it to friends and hope to go ourselves too.
5out of 5
Recommended
for Everyone
by A verified traveller from tel aviv

Exceptionnel !!!

Posted 24-Sep-2016
Exceptionnel !!! Luxe et romantisme au rendez-vous
4out of 5
Recommended
for Couples
by A verified traveller from Bristol, UK

Perfect place to relax

Posted 21-Sep-2016
Pros: The little touches such as a welcome drink on arrival, cleaning every day, the pool man seeming to know exactly when you want or need something.
Cons: Ensuring that the little touches from the first day continue throughout. For example - replacing the fruit in the room once eaten.
Location: The hotel is around half an hour from the hotel and 10 minutes from the old town. You can be taken in by a free shuttle but need to pay for return.
The hotel is big enough to feel like you are not isolated but still small enough so that it feels personal and very quiet. The attention to detail was great. All the staff make you feel very welcome. The pool is a little chilly but looks lovely and the perfect place to relax around. The grounds are very quiet but done very nicely with lots of flower and wildlife (watch out for the tortoises and peacock). The women in the spa do a great job. Food is wonderful and just the right portion sizes. Dinner and lunch are expensive so be prepared to pay up but then it is a 5 star hotel so you do expect pricey food. The gym isn't wonderful as most of the equipment is dated and only one treadmill/cross-trainer/bike and weight machine but if you're just looking for a quick holiday work out it does the trick.
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent location from which to visit Marrakech

Posted 11-Sep-2016
Wonderful hotel in the affluent Palmeraie area about 20 minutes' taxi ride outside Marrakech. Rooms are lovely, but a bit dimly lit, grounds and pool are beautiful and staff superb - friendly, warm, professional and so helpful. Nothing was too much trouble and they often went well beyond what we expected. For us it was the perfect oasis from which to spend time in Marrakech without having to stay in the hustle and heat of the city. The only slight criticism is that the restaurant, which is very good, is very expensive and guests either have to eat there or have the cost of 100 MAD (c£13) each way for the taxi into town. The hotel does run a free shuttle service morning and evening into the city, which was brilliant.
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel and staff!!

Posted 28-Aug-2016 on Orbitz
Beautiful setting and really helpful and friendly staff. We really enjoyed our stay. Reception recommended a tour which we were so glad we signed up for, absolutely incredible.
5out of 5
Recommended
for Everyone
by A verified traveller from AH

Sublimissime!

Posted 19-Aug-2016
Superbe accueil Personnel sympathique et très agréable Hôtel propre calme et aux petits soins Restauration excellente Je vous le recommande fortement
4out of 5
by A verified traveller

This traveller left a rating score only Posted 16-Aug-2016 on Hotels
5out of 5
by A verified traveller

Posted 15-Aug-2016 on Hotels
Très belles prestations dans la suite réservée ainsi que celles du personnel.
5out of 5
by raphaelle from paris

vacances de princesse

Posted 13-Aug-2016 on Hotels
accueil agréable, belle chambre, piscine superbe pieds partout (1,50 m ) et température de reve, beau jardin , personnel agréable . Seul petit bémol , manque légèrement d'insinuation le matin ( porte en bois d'on le système de fermeture fait claquer la porte ) . Ce qui ne retire rien au confort de l'hôtel. On propose un service de navette matin et soir. Personnellement j'avais un véhicule , plus pratique pour la liberté. Impossible d'aller en ville a pieds et aucun commerces aux alentours. C'est le paradis!