Ratings based on 52 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Marrakech Palais Christmas and New Year

Posted 04-Jan-2016
Pros: Hospitality , ambiance , staff, spa
Cons: Food Variety
Location: Located in Palmerie which is 100 dirhams by taxi from old medina but exquisite in located right in the middle of palaces of all kings and royalties
Had a fantastic week at Palais and was looked after well by every member of staff who were attentive to all my needs... Slightly further away from busy old medina than all other chains which is what i had opted for and found a little paradise nestled in a very nice location. Hotel Land Rovers could be used to get to all locations at a slightly higher rate (200 Dirhams) as opposed to the taxis which the reception can arrange for you as well (100 Dirhams) but the company of the driver Adil was thoroughly appreciated with his complimentary detours working like a treat. Consultation with doctor was arranged over phone on mention of my son being slightly unwell and reception staff worked extremely hard to arrange tours for myself on my request. The spa was absolutely magnificent and was availed by both myself and the wife. The food choice though slightly limited is exquisite and the cocktails poolside were amazing. The list of good things is non ending including the hospitality of everyone, new years party where i was invited for complimentary cocktails as had to fly early next morning. All in all the five stars do not do justice to the amazing time spent at the Marrakesh villa. Will see you again soon Palais Aziza.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bristol

Very nice boutique hotel - Perfect for relaxing

Posted 18-Nov-2015
Very relaxing. Perfect for short getaway. Excellent service. Would definitely recommend it and will definitely return for a 3-4 days getaway.
5 out of 5
Recommended
for Couples
by A verified traveller

Beautiful hotel, exceedingly friendly staff.

Posted 25-Oct-2015
Pros: The bed was really comfortable and the room well appointed. The staff were friendly and very helpful. The food was delicious and not over priced.
Cons: The shower in the bathroom could do with an upgrade. Given the hotel's situation I think that the shuttle into town should be free.
Location: The location is approximately 15 mins drive from town, one has to take a taxi or shuttle bus. The hotel is in a beautiful palm grove.
My daughter and I thoroughly enjoyed staying at the Mosaic Palais Aziza. The hotel is stunning; the staff are delightful; the spa is fantastic; the food is freshly prepared and delicious.
5 out of 5
Recommended
for Everyone
by A verified traveller from Fayence (Frankrijk)

Een aanrader

Posted 12-Oct-2015
Cons: Aangeven dat de ophaaldienst vanaf het vliegveld gratis is!!
Super vriendelijk personeel. Alles met een lach. Ligt wat afgelegen maar met de hotelshuttel alles binnen handbereik. De spa vile wat tegen. Alleen mogelij volgens afspraak.
5 out of 5
Recommended
for Everyone
by A verified traveller from München

Oase der Ruhe nicht weit von der Medina.

Posted 09-Oct-2015
Pros: Lage und das Personal
Cons: Saubekeit des Pools
Location: ca. 15 Minuten mit dem Taxi in die Medina.
Sehr nettes kleines Hotel mit ausgesprochen nettem Personal. Vor allem die Dame an der Reception und die Zimmermädchen waren sehr zuvorkommend und freundlich. Auch die Servicemitarbeiter waren fachlich sehr kompetent und sehr nett. Der Chaffeur Adil hat uns immer pünktlich abgeholt und hat uns sehr viel über Land und Leute erzählt. Im großen und ganzen ein herrlicher Kurzaufenthalt in Ruhe. Vielen Dank für Alles
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Paradise!

Posted 18-Aug-2015
I have just returned form the Mosaic Palais Aziza and could not have had a more perfect break. The staff cannot do enough for you and the grounds are just beautiful and so well kept. The whole place was so peaceful and quiet and I often had the pool to myself. The food was exquisite and I have stayed in many 5* resorts. Make sure you have a massage each day to wind down- they have a great choice. The decor of the suites was tasteful and elegant and there were two great UK film channels if you want to fall asleep watching a film. The whole trip was faultless and I can't wait to go back. Also, definitely get the transfer to and from the airport in the hotels own range rovers. Far safer and more comfortable than the usual taxi ride, from what I could see. If you want to be spoilt in the lap of luxury in a peaceful environment, this is the place for you.
2 out of 5
by A verified traveller from stuttgart

Aussen hui -innen pfui

Posted 25-Apr-2015
Pros: Aussenanlage
Cons: Siehe oben
Location: In der palmerie, ohne taxi oder shuttle kaum unternehmungen möglich
Anlage sehr schön, personal uninspiriert bis motzig. Hotelpersonal kommt ohne anzuklopfen ins zimmer, frühstücksbuffet karg mit resten vom vortag. Das angebot wird den hohen preisen nicht gerecht. Auch die abwasseranlage sollte überprüft werden -im bad stank es abwechselnd nach schwefel und fisch.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ireland

Beautiful oasis away from the crazy City.

Posted 11-Apr-2015
Couldnt fault this hotel, friendly staff, beautiful surroundings, lovely food, pool,room - slight noise from cleaners in morning but this happens all over the world. We stayed for a week and had a great time - found the taxis in and out of town a bit of a nuisance after a week ( would not be an issue for a short break) but at the same time were glad to be returning to peace and quiet after the frenetic Jemma el Fna. Hope to return soon. This was our first time in Morocco.
5 out of 5
Recommended
for Couples
by A verified traveller from lyon

excellent hotel

Posted 10-Apr-2015
Pros: Tout
Location: U
Hotel magnifique dans un parc sublime et tres tranquille. Idéal pour ceux ceux qui cherche un peu de tranquillité.
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Nice hotel and peaceful

Posted 02-Apr-2015
Pros: The scenery
Cons: Understanding of staff
Location: You had to travel and took the excursions arranged by the staff and best one was the atlas mountain trip.
Had a very good time as this was our first time in Marrakech there was lots to do but we went for our both children's birthdays and the hotel had arranged a cake for both of them which was nice and the weather was perfect for us. The hotel is beautiful you want to spend most of your time there,the staff was nice but sometimes fell to understand you.