Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from tel aviv

Exceptionnel !!!

Posted 24-Sep-2016
Exceptionnel !!! Luxe et romantisme au rendez-vous
4out of 5
by A verified traveller from Bristol, UK

Perfect place to relax

Posted 21-Sep-2016
Pros: The little touches such as a welcome drink on arrival, cleaning every day, the pool man seeming to know exactly when you want or need something.
Cons: Ensuring that the little touches from the first day continue throughout. For example - replacing the fruit in the room once eaten.
Location: The hotel is around half an hour from the hotel and 10 minutes from the old town. You can be taken in by a free shuttle but need to pay for return.
The hotel is big enough to feel like you are not isolated but still small enough so that it feels personal and very quiet. The attention to detail was great. All the staff make you feel very welcome. The pool is a little chilly but looks lovely and the perfect place to relax around. The grounds are very quiet but done very nicely with lots of flower and wildlife (watch out for the tortoises and peacock). The women in the spa do a great job. Food is wonderful and just the right portion sizes. Dinner and lunch are expensive so be prepared to pay up but then it is a 5 star hotel so you do expect pricey food. The gym isn't wonderful as most of the equipment is dated and only one treadmill/cross-trainer/bike and weight machine but if you're just looking for a quick holiday work out it does the trick.
5out of 5
by A verified traveller

Excellent location from which to visit Marrakech

Posted 11-Sep-2016
Wonderful hotel in the affluent Palmeraie area about 20 minutes' taxi ride outside Marrakech. Rooms are lovely, but a bit dimly lit, grounds and pool are beautiful and staff superb - friendly, warm, professional and so helpful. Nothing was too much trouble and they often went well beyond what we expected. For us it was the perfect oasis from which to spend time in Marrakech without having to stay in the hustle and heat of the city. The only slight criticism is that the restaurant, which is very good, is very expensive and guests either have to eat there or have the cost of 100 MAD (c£13) each way for the taxi into town. The hotel does run a free shuttle service morning and evening into the city, which was brilliant.
5out of 5
by A verified traveller from AH


Posted 19-Aug-2016
Superbe accueil Personnel sympathique et très agréable Hôtel propre calme et aux petits soins Restauration excellente Je vous le recommande fortement
5out of 5
by zineb

This traveller left a rating score only Posted 20-Jun-2016 on Hotels
4out of 5
by Asa

This traveller left a rating score only Posted 07-Mar-2016 on Hotels
5out of 5
by A verified traveller from London

Marrakech Palais Christmas and New Year

Posted 04-Jan-2016
Pros: Hospitality , ambiance , staff, spa
Cons: Food Variety
Location: Located in Palmerie which is 100 dirhams by taxi from old medina but exquisite in located right in the middle of palaces of all kings and royalties
Had a fantastic week at Palais and was looked after well by every member of staff who were attentive to all my needs... Slightly further away from busy old medina than all other chains which is what i had opted for and found a little paradise nestled in a very nice location. Hotel Land Rovers could be used to get to all locations at a slightly higher rate (200 Dirhams) as opposed to the taxis which the reception can arrange for you as well (100 Dirhams) but the company of the driver Adil was thoroughly appreciated with his complimentary detours working like a treat. Consultation with doctor was arranged over phone on mention of my son being slightly unwell and reception staff worked extremely hard to arrange tours for myself on my request. The spa was absolutely magnificent and was availed by both myself and the wife. The food choice though slightly limited is exquisite and the cocktails poolside were amazing. The list of good things is non ending including the hospitality of everyone, new years party where i was invited for complimentary cocktails as had to fly early next morning. All in all the five stars do not do justice to the amazing time spent at the Marrakesh villa. Will see you again soon Palais Aziza.
5out of 5
by Quang Truong from Biarritz

Un havre de paix

Posted 21-Nov-2015 on Hotels
Nous avons passé un très bon séjour dans ce palais a taille humaine. Tout et fait afin que l'on se sent chez soi. Le personnel est attentionné. Le lieu est calmé et reposant. Très belle expérience. A refaire sans hésitation!
5out of 5
by A verified traveller from Bristol

Very nice boutique hotel - Perfect for relaxing

Posted 18-Nov-2015
Very relaxing. Perfect for short getaway. Excellent service. Would definitely recommend it and will definitely return for a 3-4 days getaway.
5out of 5
by A verified traveller

Beautiful hotel, exceedingly friendly staff.

Posted 25-Oct-2015
Pros: The bed was really comfortable and the room well appointed. The staff were friendly and very helpful. The food was delicious and not over priced.
Cons: The shower in the bathroom could do with an upgrade. Given the hotel's situation I think that the shuttle into town should be free.
Location: The location is approximately 15 mins drive from town, one has to take a taxi or shuttle bus. The hotel is in a beautiful palm grove.
My daughter and I thoroughly enjoyed staying at the Mosaic Palais Aziza. The hotel is stunning; the staff are delightful; the spa is fantastic; the food is freshly prepared and delicious.