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Reviews of The Charter House

2.5 out of 5
The Charter House
114 Legazpi Street, Legazpi Village, Makati, Manila

Reviews

8.0

Very good

Rating 10 - Excellent. 200 out of 585 reviews" "
Rating 8 - Good. 242 out of 585 reviews" "
Rating 6 - Okay. 98 out of 585 reviews" "
Rating 4 - Poor. 31 out of 585 reviews" "
Rating 2 - Terrible. 14 out of 585 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Imelda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 8 nights in Apr 2024

8/10 Good

Maria Evelyn, Milford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, quiet, accessible to major shopping areas and restaurants.
Stayed 2 nights in Apr 2024

10/10 Excellent

JASON, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and close to everything.
Stayed 7 nights in Apr 2024

8/10 Good

Jose, Toronto

Liked: Cleanliness, staff & service
it's an old property. need to be updated.
Stayed 5 nights in Apr 2024

10/10 Excellent

nimia, ardsley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was just across Greenbelt, which made for hassle free and innumerable dining options. Staff were courteous and helpful. Will definitely stay here again and again and again
Stayed 5 nights in Mar 2024

10/10 Excellent

Almar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety and great hotel staff
Stayed 4 nights in Mar 2024

8/10 Good

Grace

Travelled with family
Proximity to the mall, church and restaurants
Stayed 4 nights in Mar 2024

10/10 Excellent

Haidee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Commendable customer service by everyone from the hotel staff.
Stayed 4 nights in Feb 2024

6/10 Okay

VIRGINIA, spring valley

Convenient to places need to be in.
Stayed 2 nights in Mar 2024

6/10 Okay

Emmanuel, New Brighton

Travelled with family
Liked: Staff & service
Limited drop off
Stayed 3 nights in Mar 2024

10/10 Excellent

Keely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Feb 2024

10/10 Excellent

Keely

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Feb 2024

2/10 Terrible

Merlito

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
too old, power outage while showering
Stayed 2 nights in Jan 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are courteous, attentive to my requests.
Stayed 5 nights in Jan 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property is roomy and clean. Just needs an upgrade since its an old hotel but really has great character.
Stayed 1 night in Jan 2024

10/10 Excellent

Analie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient! Close to shopping and dining. Property been updated. Staff are helpful! Restaurant inside the hotel! It never failed me!
Stayed 1 night in Jan 2024

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
We love this
Stayed 2 nights in Jan 2024

10/10 Excellent

cromwell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. Convenient to major malls and easy to get transport! Staff are helpful too. Will be my go to place next time.
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeping crew did a very good job in making and keeping our room clean and comfortable during our 2 weeks stay. I will definitely be a repeat guest in the future.
Stayed 14 nights in Dec 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like Charter House because of its convenience and friendly staff
Stayed 27 nights in Dec 2023

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Dec 2023

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms Nice staff

10/10 Excellent

BERNARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is across the mall. The staff are very helpful.
Stayed 2 nights in Nov 2023

10/10 Excellent

Louie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and courteous staff and reasonable rates. We always stay at the Charter House whenever we are in town for the last several years.
Stayed 4 nights in Nov 2023

8/10 Good

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the price and the location.
Stayed 1 night in Nov 2023

10/10 Excellent

Josephus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than it should be for the price. Location is fantastic, staff was friendly, room was exceptionally clean. This isn't a 5 star hotel but I had drinks delivered to me at the pool without issue, Check in took under 10 minutes as did check out. I'd suggest they upgrade their towels and softer pillows would be great but for the rest it was and exceptional deal.
Stayed 1 night in Nov 2023

8/10 Good

Katherin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Charter House is a great value. The location is very convenient near shopping, church, dining etc. It is also close to the airport.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sheila

Stayed 1 night in Nov 2023

8/10 Good

mitzi, Savidug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was great
Stayed 7 nights in Nov 2023

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to malls. Very Friendly staff including Security Guards.
Stayed 3 nights in Oct 2023

8/10 Good

Miriam, Sweet Home

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a bit challenging, the doorman finally found us a place to park, but it was after some driving around and realizing there was no place for overnight parking closeby.
Stayed 1 night in Oct 2023

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and just across Greenbelt shopping mall.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced!
I had a great stay! The check-in was quick, I was 40 minutes early but they let me in the room, and the staff was very welcoming and helpful. Location is a beast! It was very convenient as it is just a stone's away from Greenbelt 5 and 1. You can tell that the building is a bit old but I would say it's well maintained. The room was clean and had the basic amenities. The air conditioning worked really well, I had to turn it off as it was too cold for me and it can get cool really fast. Totally worth the price!
Stayed 1 night in Oct 2023

10/10 Excellent

Marisa

Stayed 1 night in Oct 2023

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accessibility to the rest of the city, given its location.
Stayed 1 night in Oct 2023

6/10 Okay

ENRIQUE

Stayed 2 nights in Oct 2023

10/10 Excellent

zenaida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and they are accommodating, thank you!
Stayed 1 night in Oct 2023

10/10 Excellent

Constantine, Arcadia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Decent stay. Room was basic and met my needs. Nothing fancy but a good location, clean (dated) room. For the price, would explore other options.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
2 star hotel with a five star location and service
Worth every penny I spent for our stay.Though property is dated, price, location and service is what made me give the property a 5 star rating.
Stayed 6 nights in Sep 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Breakfast was worth the extra couple of dollars. I would stay there again.
Stayed 7 nights in Sep 2023

8/10 Good

Celina

Liked: Amenities, property conditions & facilities
The tv cable is not working properly
Stayed 2 nights in Sep 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of the hotel are amazing. No doubt
Stayed 8 nights in Sep 2023

8/10 Good

Ma Socorro

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Friendly staff
Stayed 1 night in Sep 2023

10/10 Excellent

Raimund

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grest value for the money !!
Stayed 1 night in Sep 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service
Location convenient for shopping, dining and we e
Stayed 3 nights in Sep 2023

10/10 Excellent

Raimund

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great Value
Great price / value relation absolut recommaddabel.
Stayed 1 night in Sep 2023

10/10 Excellent

ANTHONNY

Stayed 1 night in Sep 2023

10/10 Excellent

Aniceto

Stayed 1 night in Sep 2023

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023