Title: Serena's House - Manila Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Serena's House - Manila Waterfront hotel with fitness centre and outdoor pool ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19760000/19755200/19755149/3ca3c094.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Billiards](https://images.trvl-media.com/lodging/20000000/19760000/19755200/19755149/ea842437.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Apartment, 1 Bedroom, Ocean View, Sea Facing | Balcony](https://images.trvl-media.com/lodging/20000000/19760000/19755200/19755149/af39a3c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym](https://images.trvl-media.com/lodging/20000000/19760000/19755200/19755149/41f94386.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Double Room, 1 Queen Bed, City View | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/20000000/19760000/19755200/19755149/2abc8e86.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Serena's House near Baywalk and Rizal Park offers a quiet city escape. Enjoy morning sun on the terrace or cool off in the outdoor pool after sightseeing. Practical amenities include laundry facilities and luggage storage, ensuring guests can focus on enjoying their stay. 7.4 Good ## Popular amenities - Kitchen - Pool - Gym - Housekeeping - Laundry - Air conditioning £27 includes taxes & fees 1 Nov - 2 Nov ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=19755149&PinnedHotelID=19755149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=19755149&PinnedHotelID=19755149&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=19755149&PinnedHotelID=19755149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=19755149&PinnedHotelID=19755149&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=19755149&PinnedHotelID=19755149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=19755149&PinnedHotelID=19755149&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=19755149&PinnedHotelID=19755149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=19755149&PinnedHotelID=19755149&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 2 of 2 rooms ![Basic Apartment, 1 Bedroom, Ocean View, Sea Facing | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/20000000/19760000/19755200/19755149/a75e979c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Apartment, 1 Bedroom, Ocean View, Sea Facing 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Kitchenette Mini-fridge LED TV Washing machine Hypo-allergenic bedding - 463 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 Queen Bed ![Hypo-allergenic bedding, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/20000000/19760000/19755200/19755149/4fa57248.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room, 1 Queen Bed, City View ### Highlights Separate dining area Separate sitting area Air conditioning Kitchenette Mini-fridge LED TV Washing machine Hypo-allergenic bedding - 376 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FManila-Hotels-Serenas-House.h19755149.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FManila-Hotels-Serenas-House.h19755149.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C14.57061%2C120.98580&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=26_5USLMa7NDv-oJeZnFS-XAu2Y=) Malate Bayview Mansion, 1781 Adriatico St., Manila, 1004 #### What's nearby - Baywalk - 5 min walk - 0.3 miles - Robinson's Place - 8 min walk - 0.5 miles - Rizal Park - 19 min walk - 1.0 mile - Manila Ocean Park - 3 min drive - 1.1 miles - SM Mall of Asia - 6 min drive - 3.1 miles #### Getting around - Gil Puyat Station - 5 min drive - Quirino Avenue LRT Station - 9 min walk - Manila (MNL-Ninoy Aquino Intl.) - 23 min drive #### Restaurants - ‪Cafe Adriatico - ‬1 min walk - ‪Tanabe Japanese Restaurant - ‬1 min walk - ‪Chi Mac Chicken & Beer - ‬1 min walk - ‪Snow Panda Malate - ‬1 min walk - ‪Snowees Mist Bar - ‬3 min walk ## About this property ### Serena's House - Manila Hotel near Robinson's Place Located close to Baywalk and Rizal Park, Serena's House - Manila provides a terrace, a garden and laundry facilities. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a gym are available to all guests. Additional perks include: - An outdoor pool - Express check-out, luggage storage and a lift Room features All guest rooms at Serena's House - Manila feature thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and separate sitting areas. Extra conveniences in all rooms include: - Hypo-allergenic bedding and rollaway/extra beds (surcharge) - Bathrooms with showers and free toiletries - 32-inch LED TVs with Netflix, streaming services and digital channels - Separate sitting areas, kitchenettes and mini fridges ## Similar properties ![1 bedroom, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/102000000/101080000/101074100/101074017/32420e82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Manila Bayview Luxury Rental Malate - Pool - Kitchen - Free WiFi - Air conditioning 8.4 Very good 73 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=101074017&PinnedHotelID=101074017&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1080000/1077400/1077327/ce1be1b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Executive Hotel Malate - Free WiFi - Restaurant - Air conditioning - Breakfast available 7.4 Good 973 reviews £30 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=1077327&PinnedHotelID=1077327&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/5000000/4050000/4042300/4042224/38f7a536.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riviera Mansion Hotel Malate - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 1,003 reviews £31 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=4042224&PinnedHotelID=4042224&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Filipino cuisine ](https://images.trvl-media.com/lodging/7000000/6630000/6620700/6620700/efbd7851.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rothman Hotel Malate - Spa - Parking included - Free WiFi - Restaurant 8.4 Very good 1,017 reviews £29 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=6620700&PinnedHotelID=6620700&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/9000000/8460000/8458400/8458301/8993798b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Regency Grand Suites Malate - Pool - Spa - Free WiFi - Restaurant 7.8 Good 622 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=8458301&PinnedHotelID=8458301&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/10000000/9370000/9361700/9361610/31a26112.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amelie Hotel Manila Malate - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 447 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=9361610&PinnedHotelID=9361610&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/550000/542000/541998/7ffeb0ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Pearl Manila Hotel Paco - Pool - Free WiFi - Air conditioning - Business services 7.0 Good 572 reviews £37 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=541998&PinnedHotelID=541998&HadPinnedHotel=true®ionId=-1&adults=2) ![Royal Suite | Living room | TV](https://images.trvl-media.com/lodging/49000000/49000000/48998900/48998825/6682cea5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marina Residential Suites Malate - Pool - Kitchen - Free WiFi - Air conditioning 7.2 Good 44 reviews £55 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=48998825&PinnedHotelID=48998825&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/13000000/12640000/12639200/12639165/b7624123.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tropicana Suites Malate - Free WiFi - Restaurant - Air conditioning - Gym 8.8 Excellent 1,002 reviews £34 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=12639165&PinnedHotelID=12639165&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury One Bedroom | In-room dining](https://images.trvl-media.com/lodging/95000000/94930000/94928500/94928458/e7ffbc0b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pacific Bay Grand Suites Malate - Pool - Parking included - Free WiFi - Housekeeping 7.6 Good 88 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=94928458&PinnedHotelID=94928458&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) ### Parking and transport - Free offsite parking within 300 metres; reservations required - Offsite parking; reservations required ### Things to do - Gym - Outdoor pool ### Family friendly - In-room kitchenette - In-room microwave - Laundry facilities - Mini-fridge - Outdoor pool - Rollaway/extra bed (surcharge) - Separate bedroom ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) ### Outdoors - Garden - On the waterfront - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (102 centimetre wide door) - Tile flooring in room - Well-lit path to entrance - Wheelchair-accessible path to lift ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Slippers - Towels provided ### Entertainment - 32-inch LED TV with digital channels - Netflix - Streaming services ### Food and drink - Cleaning supplies - Cookware, dishware, and utensils - Electric kettle - Free bottled water - Griddle - Hob - Kitchenette - Microwave - Mini-fridge - Paper towels - Rice cooker ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Desk - Iron/ironing board on request - Laptop workspace - Portable fan - Separate sitting area - Washing machine ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in fee: PHP 1000 Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The front desk is open daily from 9:30 AM - 2:00 AM Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your government-issued photo ID after booking At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 1 days prior to check-in For any questions, please contact the property using the information on the booking confirmation ### Access methods Access code, front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for PHP 1000 per stay. Cots (infant beds) are not available ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: PHP 3000 per stay - Cash Breakage deposit: PHP 3000 per stay We have included all charges provided to us by the property. ### Optional extras - Early check-in fee: PHP 1000 (subject to availability) - Late check-out is available for a fee (subject to availability) - Cleaning/housekeeping/linen fee: PHP 300 per day - Rollaway bed fee: PHP 1000 per stay - Pool fee: PHP 150 - Facilities fee: PHP 150 per person and includes use of: fitness facilities The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts debit cards and cash Cashless transactions are available On-site parties or group events are strictly prohibited Long-term renters welcome Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned ### We should mention Pool access available from 7 AM to 7 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Serena's House Condo Manila Serena's House Condo Serena's House Manila Serena's House Serena's House - Manila Hotel Serena's House - Manila Manila Serena's House - Manila Hotel Manila ## Frequently asked questions ### Does Serena's House - Manila have a pool? > Yes, this property has an outdoor pool. Pool access is from 7 AM to 7 PM. ### How much does it cost to stay at Serena's House - Manila? > As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Serena's House - Manila on 1 Nov 2025 start from £27.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Manila-Hotels-Serenas-House.h19755149.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Serena's House - Manila pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Serena's House - Manila? > There is free parking nearby. ### What time is check-in at Serena's House - Manila? > Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of PHP 1000 (subject to availability). ### What time is check-out at Serena's House - Manila? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Where is Serena's House - Manila located? > Located in Malate, this hotel is within a 10-minute walk of Robinson's Place and Baywalk. Rizal Park and Manila Ocean Park are also within 2 mi (3 km). Quirino Avenue LRT Station is 9 minutes by foot and Pedro Gil LRT Station is 12 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Serena's House - Manila Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 7.8 Location ### 7.0 Staff & service ### 6.6 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 40 8 - Good 45 6 - Okay 17 4 - Poor 15 2 - Terrible 14 ### 8/10 Good #### Fritzie 28 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay ##### Fritzie Stayed 6 nights in Jun 2025 ### 4/10 Poor #### JAREON 29 Nov 2024 Liked: Staff & service Disliked: Cleanliness I originally picked the property, because I needed a gym. There were so many roaches in the room that I cancelled my reservation. ##### JAREON Stayed 4 nights in Nov 2024 ### 6/10 Okay #### Anthony 2 Apr 2024 Liked: Staff & service, room comfort Disliked: Property conditions & facilities #### In need of refurbishment The accommodation is in a good spot close to Robinsons Mall. Suermarket and Korean restaurants right outside. Close to Mabini Street. We were on the 22nd floor wth great views of Manila. The facilities of the apartment are dated and in need of a refurbishment. A touch of pInt here and there plus modern furniture wouls make this place great. The price for our stay was very reasonable but i think iwould be happy to pay more if the rooms are modernised with better decoration. ##### Anthony Stayed 3 nights in Mar 2024 ### 2/10 Terrible #### Roderick 18 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Bad communication with property management regarding the availability and readiness of room reservation on time of arrival. ##### Roderick Stayed 4 nights in Aug 2025 ### 4/10 Poor #### Daniel 9 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities Even though this property is well located, the door was chewed up like someone tried to break in, and I had to pay for the amenities like the pool and the gym. ##### Daniel Stayed 13 nights in May 2025 ### 10/10 Excellent #### anthony 27 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great service nice people ##### anthony Stayed 4 nights in May 2025 ### 10/10 Excellent #### Shinichi 3 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 長期滞在コンド 35平米をひとつの部屋で使う広々とした間取りは解放感抜群です。しかもお値段が半分くらいの広さの部屋のホテルと同じぐらい。 ホテルのようなサービスはないけれども、自分で管理できる人にはおすすめです。 フィリピンあるあるで、中間階移動(35Fから12Fとか)の謎の移動をするお客が多いのでエレベーターの待ち時間が長いです。部屋からホテルの玄関まで10分以上掛かるのでそれがやな人は低層のロスマンとかの方がいいです ##### Shinichi Stayed 3 nights in Apr 2025 ### 4/10 Poor #### hiroshi 20 Feb 2025 Disliked: Cleanliness, amenities, property conditions & facilities シャワーは水道水の温度でした。ハンドウォシュレットは有りません。コンドミニアムなのでゴキブリが出ました。（1匹） 洗濯機はベランダに有り調理器具もありました。 ##### hiroshi Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Steven 20 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Serena's house - dont ! The room was simply awful, the mirror was filthy, bathroom surfaces dotted with cigarette burns and lots of clubs on the road so it it very noisy. The only saving grace wasnthe ac was so loud it blocked some outside out. This is not a hotel, its a room claimed by someone in a larger hotel. Booked 2 nights, left after 1. ##### Steven Stayed 2 nights in Jan 2025 ### 2/10 Terrible #### Mark 19 Sept 2024 Disliked: Amenities Surrounding area is trash The streets stink The room had a smoke smell The manager never responded to whether the room was a smokers room despite ashtrays on table. Everything in the room was old dirty never cleaned Bed linens dirty paper thin Next ROACHES on the washroom and kitchen area I killed about seven ##### Mark Stayed 4 nights in Sep 2024 ### 6/10 Okay #### Ryu 16 Aug 2024 Liked: Staff & service 短期ツーリストに向いています。 ##### Ryu Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Avishai 1 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommend!!! I had a great time, I was pleasantly surprised by this place. Very clean, nice location, and very nice pool. Eden and Nora at the reception were very helpful, and kind and accommodated my needs. ##### Avishai Stayed 13 nights in Jun 2024 ### 4/10 Poor #### Toshihiko 6 May 2024 Disliked: Staff & service, amenities, property conditions & facilities GWに２泊で予約確定済だったが、5連泊じゃないと言われ、他の近くのホテルで宿泊した。 あとベイビューマンションで受付にも30分以上時間がかかった。 ##### Toshihiko Stayed 2 nights in May 2024 ### 6/10 Okay #### Verified traveller 9 Jan 2024 Disliked: Staff & service #### Needs Attention The pros: Safe location, many restaurants surrounding, karaoke surrounding, friendly desk and security all helpful, the host will have someone greet you and help with bags but after that you are on your own. Washer, blackout curtains, very quiet you don't breally hear much from street or ourside the apartment, airconditioned so you stay comfy. And plenty of fans and the window. Soap and shampoo in bathroom. Pool on 7th floor. There is a wine opener and a bottle opener and hair dryer. The cons: The tv turns on yet didn't work at all as could not get a signal. I contacted the host and no response the entire time. I have a foreign number so I don't have data to call international so I needed to use email. No additional toilet paper provided and the roll was almost gone upon arrival. You can feel the coils in the old mattress, they are very painful and loud as if they've got lot of mileage on them. I chose to sleep on the couch which was barely comfortable but did the trick. The microwave is on top of fridge but no plug there. You need to move it to a plug and move it back before you leave The shower curtain is filthy with black mold at bottom. Needs replacing. Many ugly burn marks in the bathroom. Bathroom is needing an update. Walls are needing cleaining or fresh paint. There are very limited utensils one plate one bowl one glass one cup one fork one spoon. No laundry soap but its just inconvenient as you can go to 711. No toaster,or rice maker. No iron for clothes. ##### Verified traveller Stayed 3 nights in Jan 2024 ### 4/10 Poor #### Gerald 6 Jan 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities The place was filled with bugs. Was there with my fiancee, the front desk called at 11pm said a guest was there for me, i go down to the lobby and she already sent the lady upstairs without me knowing (i passed the lady in the elevator) the front desk says she already went up i get back to my room and this girl is punching in the code to my room...Imagine the explaining i had to do to my fiancee that they sent a streetwalker to my room! Unacceptable. ##### Gerald Stayed 8 nights in Dec 2023 ### 6/10 Okay #### Masayoshi 18 Dec 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service フロントの連携が悪い ##### Masayoshi Stayed 7 nights in Dec 2023 ### 8/10 Good #### TAKAHIRO 23 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities 値段の割に寝る部屋と２つ分かれてて広かった。電子キーで開けるのも便利で良いです。ただフロントで言っても部屋のシーツなど交換が中々されなかった。 ##### TAKAHIRO Stayed 3 nights in Oct 2023 ### 2/10 Terrible #### justin 16 Apr 2020 Disliked: Cleanliness, room comfort #### 서비스 엉망 도착후 임의대로 환불해주겠다고 하고..환불않해줌 ##### justin Stayed 1 night in Mar 2020 ### 2/10 Terrible #### Yangho 29 Nov 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 최악입니다 그냥 가지마세요 최악입니다 ##### Yangho Stayed 3 nights in Oct 2019 ### 6/10 Okay #### Verified traveller 30 Sept 2019 Disliked: Cleanliness #### 그냥 평범하네요.. 평범한 숙소, 가끔 바퀴벌레도 나옴. 하우스 크리닝 하면 돈 들어감. ##### Verified traveller Stayed 4 nights in Aug 2019 ### 8/10 Good #### Verified traveller 23 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities いつも通り良いコンドミニアムでした。前の部屋にはありましたが、ドライヤーがなかったのが残念。部屋によりまちまちでした。 ##### Verified traveller Stayed 1 night in Sep 2019 ### 6/10 Okay #### justin 7 Sept 2019 Disliked: Staff & service, property conditions & facilities, room comfort #### 수영장에 속지 마세요 수영징 사용 가능하다고 돈 더 받고서 막상오면 입장료 내라고하고..... Check out 하려는데 잔다고 니증에 다시 오라고하고... 서비스 정신 하니도 어뵤네요~~ ##### justin Stayed 1 night in Sep 2019 ### 2/10 Terrible #### KE, Okayama 24 Aug 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 予約しても泊まれない。対応も不誠実。 ##### KE Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Jean-Marc 5 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### NICE & QUIET STAY Rapport Qualité Prix excellent !!! Le personnel est adorable et à l 'écoute ! Très sympa ##### Jean-Marc Stayed 5 nights in Jun 2019 ### 2/10 Terrible #### Kodama 2 Jul 2019 Disliked: Staff & service, property conditions & facilities, room comfort #### デポジットを3000ペソ預けて1000ペソしか返金されない最悪のオーナー 選んだ部屋と違う向かいの小さなV Hotelと言う Hotelに案内されデポジット3000ペソ預けて1000ペソしか返金されませんでした。近いうちに電話いただけないでしょうか。 ##### Kodama Stayed 1 night in Jun 2019